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🖥️ActiveHome Pro => ActiveHome Pro General => Help & Troubleshooting => Topic started by: aras on December 03, 2006, 04:27:26 PM

Title: activehomepro win xp error 26 won't download software
Post by: aras on December 03, 2006, 04:27:26 PM

I have received the email link, and had all virus and zonealarm off but when clicnking on email link it opens to download but reports cannot connect with network error 26.
I downloaded the old activehome software to see if it was my end and it worked.

Help!
I just received activehomepro package a few days ago

Title: Re: activehomepro win xp error 26 won't download software
Post by: Tuicemen on December 03, 2006, 05:30:03 PM

Quote from: aras on December 03, 2006, 04:27:26 PM

I have received the email link, and had all virus and zonealarm off but when clicnking on email link it opens to download but reports cannot connect with network error 26.
I downloaded the old activehome software to see if it was my end and it worked.

Help!
I just received activehomepro package a few days ago

it maybe a problem with their server send support an e-mail and call custumer service supply your order number and ask if they can send you the files via email! ;) :D ;D

Title: Re: activehomepro win xp error 26 won't download software
Post by: aras on December 03, 2006, 06:50:05 PM

Thank's , I have asked for files and they sent another email link to download with a conformation code accepted message .
I didn't even get that far to send conformation code, I have called them a second time and they said a second email link on the way,and I never received it.

What gives?
 Dan

Title: Re: activehomepro win xp error 26 won't download software
Post by: Tuicemen on December 03, 2006, 07:24:34 PM

Sometimes the e-mail is slow to come, but the most I've waited is a full 24 hours. ;)

Being the weekend it maybe longer! ::) ;)