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🖥️ActiveHome Pro => ActiveHome Pro General => Help & Troubleshooting => Topic started by: mp on April 15, 2005, 04:02:29 PM

Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15] [2 of 5]
Post by: mp on April 15, 2005, 04:02:29 PM
SteveRF, <BR> <BR>So, according to you, anyone who bought a <BR>product that does not work correctly, (we <BR>know a majority of the problems are not <BR>user created) then we should just grin and <BR>bear it while the owners of X10 bask in the <BR>sun spending our money on fancy drinks with <BR>little umbrellas?  Are you serious? <BR> <BR>Also according to you, we should just <BR>patiently wait till X10 comes out with a <BR>unit that actually works, and then pay them <BR>more money for it? <BR> <BR>I'm wondering, Do you use recreational <BR>drugs? <BR> <BR>Have you read all the issues in these <BR>fourms? <BR> <BR>If I want to "just have fun" with my $50 to <BR>$150, I go visit the local brothel. <BR> <BR>Ok, everyone that is not happy with their <BR>CM15A, lets just "go elsewhere" and forget <BR>the whole thing!  FLUSH!  There goes my <BR>money, Yippy!!! <BR> <BR>You must be a weathly person. Do you light <BR>cigars with $100 bills? <BR> <BR>I mean no disrespect, I'm making a point <BR>that your commnets are just "far out". <BR> <BR>If you get a new artificial heart valve, <BR>and it just so happens "it don't work so <BR>well because of poor design etc" do you <BR>just spend another $100,000 and get a <BR>replacement? <BR> <BR>Point is, there are some serious issues <BR>here. <BR> <BR>We all want fun Steve, with X10 that <BR>works.  If your product does not work and <BR>has not been tested properly, DON'T SELL <BR>IT! <BR> <BR>Back to business, do you have a CM15a that <BR>works steve?  If so, why don't you give it <BR>to me, and you can go spend another $50 on <BR>one that does not and have "fun" with it. <BR> <BR>Thanks!


ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15] [1 of 5] (http://www.x10community.com/forums/index.php?topic=12316.msg30546#msg30546)

Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15] [3 of 5] (http://www.x10community.com/forums/index.php?topic=12313.msg30703#msg30703)

Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15] [4 of 5] (http://www.x10community.com/forums/index.php?topic=12314.msg30978#msg30978)

Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15] [5 of 5] (http://www.x10community.com/forums/index.php?topic=12315.msg31128#msg31128)


[TTA Edit: Experiment to determine whether or not SPLITTING 'Highly-Viewed' / 'Highly-Replied' but currently INACTIVE threads from LONG, LONG AGO (I'm starting with ~2 years) into parts will allow current ACTIVE threads to appear in the Top 10 Topics (by Replies) section of the Statistics Center (aka More Stats) (http://www.x10community.com/forums/index.php?action=stats) Page.

NOTE: I *WILL* address the <BR> problem...]
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: joe on April 15, 2005, 04:24:35 PM
ANOTHER VICTIM

AW C'MON

how can you compare a $100,000 heart valve to
this $50 P.O.S. I dont know about you but I
dont need the CM15A to live. Take it as a
cheap lesson learned that X10 is ripping off
the public with the CM15A. Simply walk away
and consider yourself lucky that X10 is not
making heart valves!

Joe
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: tcassio on April 15, 2005, 05:06:23 PM
Dave W,
I have 25 Years of programming experience.
Granted problems could be caused by user
error, however this stuff is not rocket
science, and besides, the problems I was
having was not program related.  1 specific
problem was that it would take 4 or 5
downloads to the CM15A to get program
changes to work.  When the program changes
took, the program logic worked fine.  Then
something would happen and the unit would
appear to be locked up and I would have to
unplug, remove batteries plug back in and
then download several times for it to start
working again.  If there was a problem with
my programming it would not work ever.
Thats just part of the problem.  After
about 15 emails to tech support that went
unanswered,  a direct email to X10 pro
(upon  his request) outlining the problems
went unanswered.  I received a second
(replacement) CM15A and the problems with
it were worse than the first.
I under stand that a new product has
growing pains, that is normal.  What sucks
is the way X10 is dealing with the
problems.  If you have been following all
the posts in this forum you would see that
there are countless people having problems
with both hardware and software.  I would
not be so angry if X10 just acknowledge
that there is a design flaw in there
hardware and they are working on a solution
and when it is corrected they will make it
right for everyone having problems.
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: tcassio on April 15, 2005, 05:08:51 PM
Dave W,

That being said, X10 has been silent
through all the complaints on this forum.
This is my biggest complaint.  X10 should
own up to its problems.

Doing some investigation of the X10
company, they have a long history of shady
business practices and this one is probably
going to be on the top of the list.

Shame on me for not doing my homework
before spending money on the CM15A and
smartmacros.  I have cut my loses and went
with smarthome products.  However I still
own the CM15A and smartmacros and am
intitled to a product that works.
T.
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: carmine pacifico on April 15, 2005, 05:23:03 PM
Hi gays
You may want to have a look at this link

http://news.com.com/2100-1014_3-5095260.html
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: martin on April 15, 2005, 05:46:11 PM
Carmine,

Not sure what you’re trying to say here,
we’re all aware of the X10 “Banner” history
(and you probably meant “guys” instead
of “gays”).
Folks, let’s keep this thread constructive
as it was meant to be.
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: carmine pacifico on April 15, 2005, 05:55:13 PM
I just came across this link,
I was wondering if they are still in
chapter 11.
Sorry about the spelling error
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: david j. weiner on April 15, 2005, 07:33:51 PM
I'm not either Dave or Dave W. I'm another
David with a cm15a that doesn't work.
Actually, I can't really tell if it works or
not since the software doesn't work either.
I have the now too familiar phantom signals
and ineffective signals to modules (but only
to some, some work). All work from RF
controllers through two other receivers.
They were supposed to have posted an other
software fix on Wednesday, but that didn't
show. Of course there was no explanation or
new release date given. As soon as I can get
enough modules to work, I will test the
CM15a unattached to the computer and without
the extra RF units.
By the way, I'm no tyro either. Not only do
I still have one or two of the brown lamp
units (radio shack) and I wrote my first
Fortran program in 1963.
djw
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: X10 Pro on April 15, 2005, 07:40:19 PM
David Weiner: We haven't gotten the release
ready yet, but it should happen early next week.

The problem of being able to control some
modules and but not being able to control
others is not uncommon with X10 systems, and
probably isn't related to ActiveHome Pro, but
X10 signals in general. An easy test: try
unplugging all your receivers and the CM15A,
then plug one of the receivers into the
outlet you were using for the CM15A. Then,
use a remote to control your modules. Do they
all work? If not, it's likely that the X10
signal doesn't travel cleanly to all parts of
your house from that location.
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: mp on April 15, 2005, 09:22:26 PM
Just so you guys know, they got out of Chap
11 April 5th.  Yes, lets stay
constructive.  How bout this for
constructive:  Hey Tcassio, what Smarthome
controller and software do you use, and HOW
WELL DOES IT WORK?  Does it work as
expected?  Does it have any issues?

How bout this question, did you have to
return it several times?


Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: jess on April 15, 2005, 09:32:16 PM
Before people start defining responsibility,
and won't accept any, how about your house
wiring, your local power company and voltage
stability?  How about local RF interference?
And I know programmers with 25 years
experience, that I wouldn't let program a VCR.
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: tcassio on April 15, 2005, 09:33:49 PM
MP,
I have the 1132 cup. Worked first time out
of the box as advertised. Called tech
support with some qusetions, got answered
in 2 minutes and actually spoke to someone
that could answer my questions.  A great
experience all around.
T
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: tcassio on April 15, 2005, 09:46:13 PM
Jess,
I'm tired of defending my program skills.
I am a computer consultant with over 25
years of programming experience. Setting up
AHP to run properly is not rocket science,
besides it is supposed to be designed for
the average lay personn to set it up.  If
you've been reading all the posts here then
I guess you are saying that the hundreds of
people who are having problems are all
idiots. I think not.  Just to make it
clear, the problems that I am haveing are
mostly hardware related, and the way X10 is
dealing with the obvious problems.
T.
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: brad on April 15, 2005, 10:51:03 PM
OK, One more for vote for the CM15A being a
piece of s*&%.  I have serial number 04138,
and it has never worked reliably for more
than one day, even with all the software
updates.  The hardware problems won't be
fixed irregardless of how many AHP software
rev's X-10 releases each week.  I'm using
my CM11A while I monitor each rev. and
reconnect the CM15A to quickly confirm it
still doesn't work.
I do not agree that we users should "suck
it up and go away"   X-10 has undoubtably
defrauded thousands of customers, and
continues to agressively market and sell
this knowingly defective product. I will
not articulate my specific problems, as
they hare already been listed dozens of
times in others post.
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: carmine pacifico on April 15, 2005, 11:21:33 PM
Jess
I do not need to prove my knowledge and
experience to you.
I will try to explain hopefully I will be
simple enough so even you will understand.
I have a PRO signal coupler/blocker
installed on the main power panel; I used
to use the CM11a connected to a computer
24/7 for  several years.
Recently my employer purchased the CM15a
basic package(no smart macros) for his home
and asked me to evaluate, it appeared fine
so I made an impulse decision I purchased
my own CM15a with smart macros, that’s when
I discovered problems with the unit and
smart macros. I did very extensive testing
eventually I gave up and requested an RMA.
I have purchased the smarthome 1132CUP, it
worked fine the first time, Initially I had
the exact same logic as I had with the
CM15a; now I added more macros, I even
tried a complex macros that someone
requested in the X10 forum and he was told
that could not be done by many people
including X10 Pro, well it work great with
my 1132CUP.
I think even you may understand that the
only thing that changed on my set up is
replaced the CM15a with 1132CUP, so we can
rule out wiring and my programming.
“Smarthome manager plus” may not be as
flashy as AHP, but it does work great and
beyond my expectations; it has wonderful
feature it work great, but I would not
recommend for you:
SMARTHOME IMPEMENTATION OF SMART MACROS
IT”S NOT FOR DUMMIES.
And by the way, based on your comment I
wouldn’t hire you in my establishment, even
as a Janitor.
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: James S. on April 16, 2005, 02:09:23 AM
Carmine, Have you tried the V572AB all
housecode transceiver with the 1132cup? I'm
currently using the V572AB for RF remotes
and motion detectors and am getting
excellent range. My CM15A has
the "transceived house codes" selected for
none due to poor RF range. I'm also having
similar problems as other users with the
CM15A running simple macros. Some days it
works and most days it doesn't. I'm playing
the waiting game awhile longer for a fix of
the CM15A before I consider the 1132cup. I
too would like one unit(CM15A)to do
everything. CM15A number is 04J44 2 prong
polorized, bought in Dec.2004. AHP with
Smart macros Ver 3.183 operating
disconnected from computer. Windows XP with
SP2. CM15A used disconnect from computer. 21
modules / two macros / three timed events.
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: Observer on April 16, 2005, 11:37:41 AM
Gentlemen, Gentleladies, Supertechs, Gays,
Guys, et al:  The real question is not as to
your abilities, bravado, paranoia,
compulsion to defend the downtrodden, etc.,
The real question is two part with a follow-
up:
1.   Is the AHP/X10 currently a viable
product?
2.   Is the X-10 company a viable vendor
of said product?
And the follow-up question is:
If you were a bank would you give then an
unsecured loan based on their business
acumen and reputation?

I rest my case.

For those of you who are hopefuls P.T.
Barnum says it all: “One is born every
minute”.

For those of you who feel “above it
all”:  “We have all that you will ever
need.  If we don’t have it you don’t need
it.  If we don’t know of it, it simply isn’t
for we are the center of the universe”

For those of you who are trying to make
lemonade:  “Remember the processionary
caterpillar axiom”.  Each following the one
in front unaware that it is a circle around
the food rather then toward the food.

You decide for you are the customer and X10
has your money.
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: david j. weiner on April 16, 2005, 12:03:07 PM
Corrected version- sorry
X10 pro:  Thanks for the debugging tip.
Here's how it  worked out with no CM15a and
one RF  transceiver in the plug that
formerly held  the cm15a: with the phase
coupler/repeater  repeater (Leviton HCA02)
off, I have my old  problem of incomplete
coverage. With the  phase coupler on I have
complete coverage.  Replacement of all
transceivers to their  former places
including the CM15a produces  another
problem. It seems that the cm15a and  the
coupler/repeater have an "echo" contest.
Each signal is repeated forever. I've had
this problem for a while and had the
coupler/repeater off to prevent it. The
problem can also be defeated by setting the
cm15a transceive codes to "none". I don't
know how this setup will work so far as the
programming is concerned. Tonight will tell
the tale. Meanwhile, does anyone have any
ideas as to why the transceive codes being
on has this echo effect? The cm15a doesn't
repeat the RF or the wired signal as far as
I know and the coupler/repeater certainly
doesn't repeat the RF. Could it be a
repeated collision/backoff-retransmit
situation and not an "echo" transmit one?
The other transceivers are a X10 RR501 and
a  Radio shack 61-2663R.  Thanks to all  djw
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: SteveRF on April 16, 2005, 03:55:01 PM
Observer...

Answers:
1. Is THE AHP A VIABLE PRODUCT: Yes, mine
works pretty well.. so did MS Windows
2. IS X10 A VIABLE VENDOR: Looks like they
are ! My self ordered CM15A shipped out on
time and exactly to what I agreed to pay for
it, the software and some freebies.
WOULD A BANK GIVE THEM AN UNSECURED LOAD ?
YEP !..Looks like they did. Of course they
may not give you an unsecured loan.
Actually, I think those questions are
irrevalent, especially to X10.
It sounds as though you are actually done,
good luck to you with whatever product,if
any, you go with. Hopefully they will have an
open forum like this one we can all visit.
Haven't seen it yet.
Hopefully you can get a refund if you are
that unhappy.  Maybe it would be more wise to
spend your efforts in that regards rather
than here.  The payoff may be much better.
Good Luck to You.
Regards,
SteveRF
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: SteveRF on April 16, 2005, 03:58:28 PM
David JW,
I experienced a similar problem with a second
CM15A online and the unit set to NO
Transceiver operation and NO Program was
loaded.  I got sporadic double PLC's ... not
all the time... and very hard to track down.
Soon as I removed the unit, all was quiet
again.  I will be testing a bit more later.
Regards,
SteveRF
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: Observer on April 16, 2005, 07:56:15 PM
Steve RF:  Your personal attacks are not
appreciated nor are your superficial
responses to some basic and serious
vendor/product considerations.  It is
obvious that neither the business nor
technical depth of thought was applied.

I sincerly urge you to quit trying to be a
self-proclaimed defendor of X10, and a
spoksman for them and go get a real job.
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: jess on April 16, 2005, 08:18:14 PM
I would like to repeat (and I do not work for
X10, nor am I defending them).  I have a Dell
computer; I'm using Windows XP, Home
Edition,SP2.  I have had AHP since Sep.,
2004.  I have Smart Macros and iWitness.  I
have had some problems, mostly with Smart
Macros.  None with iWitness and I am using 4
cameras.  I have not gone down the block to
see if I can control things with a keychain
remote.  I can control everything from
anywhere in the house and and in the
immediate vicinity outdoors.  I do not use
any non-X10 equipment.  Now, using logic,
which seems to be in short supply here, it
would seem that your problems are of your
making, or is that too simplistic for all of
these "programmers with 25 years experience"?
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: SteveRF on April 16, 2005, 08:36:48 PM
Jess,
I am happy to hear you are not having much
trouble with the iWitness stuff.  I am
interested in that but will probably wait
until it matures a month or so.  I can't say
I have been quite as trouble free but after
receiving the diag unit mine seems to be ok.
Slow in the motion sensor response area at
times but ok.  The only trouble I have had is
when trying to use a second CM15A for
catching USB/PLC commands with X10Dispatch
for verbal announcements.  It is probably my
dumb configuration errors but we will sort it
out eventually.  Maybe someone else is doing
the same thing and can offer some advice.
Regards,
SteveRF
Title: Re: ATTENTION: Good Batch of CM15A's!! [Manufd: 2005/03/15]
Post by: david j. weiner on April 18, 2005, 11:51:07 AM
Greetings,
After setting the CM15a to "transceive no
codes" (as reported in my last note) I have
allowed the system to run for three nights
with the computer on. All simple scheduled
events seem to work. I have just
disconnected the unit from the USB port and
connected it to another computer which will
remain off but will provide termination for
the USB (I have seen reports of possible
noise coming into the CM15a from unconnected
USB ports). I'll report on the stability of
the timer and the serial number of my unit.
djw