X10 Community Forum
🖥️ActiveHome Pro => Plug-ins => MyHouse Online => Topic started by: richard on December 05, 2005, 06:05:47 PM
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I get the ntasysconnclosed message on a win <BR>xp machine which also I could not attach to <BR>vangaurd remote software. I can connect with <BR>another Win xp machine. But I can not run the <BR>server on either xp machine. I run it on <BR>win2000 ok. I hoped it would work with <BR>myhouse. The server seems to work fine. but <BR>the remote on the xpmachine that works has <BR>some intermittant problems. when I hit zoom <BR>sometimes it acts like it sticks and multiple <BR>zooms arrive at the server. also on the pan <BR>ups. Also the video stops on the remote. When <BR>I do something on the server (move, pan, etc) <BR>it will start sending the video again. the <BR>status on the remote seems to keep on working <BR>when activity on/off happens ,but the video <BR>stops coming to the remote. hitting control <BR>on the server seems to unstick the video <BR>stream. hope you can get all the bugs out. <BR>love the software, but wish it would work for <BR>me a little better.
Welcome to the MyHouse Online Forum! [1 of 6] (http://www.x10community.com/forums/index.php?topic=4892.msg35521#msg35521)
Re: Welcome to the MyHouse Online Forum! [3 of 6] (http://www.x10community.com/forums/index.php?topic=12336.msg35671#msg35671)
Re: Welcome to the MyHouse Online Forum! [4 of 6] (http://www.x10community.com/forums/index.php?topic=12337.msg35743#msg35743)
Re: Welcome to the MyHouse Online Forum! [5 of 6] (http://www.x10community.com/forums/index.php?topic=12338.msg35825#msg35825)
Re: Welcome to the MyHouse Online Forum! [6 of 6] (http://www.x10community.com/forums/index.php?topic=12339.msg35926#msg35926)
[TTA Edit: Experiment to determine whether or not SPLITTING 'Highly-Viewed' / 'Highly-Replied' but currently
INACTIVE threads from LONG, LONG AGO (I'm starting with ~2 years) into parts will allow current
ACTIVE threads to appear in the Top 10 Topics (by Replies) section of the
Statistics Center (aka More Stats) (http://www.x10community.com/forums/index.php?action=stats) Page.
NOTE: I *WILL* address the <BR> problem...]
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Richard: Thanks for letting us know about the
problems you're having. I'm sure we'll be
able to resolve them. I want to make sure
that I understand everything in your post.
You have three computers you have tried with
MyHouse Online, two running Windows XP, and
one running Windows 2000. You cannot connect
the MyHouse Remote to an AHP/MyHouse system
using one of the XP computers (you get the
ntasysconnclosed message in the status
window), but are able to connect with the
other XP computer. When you connect the
Remote Client on the XP computer that works,
the camera control isn't great.
You cannot connect to the MyHouse service
from either installation of the AHP/MyHouse
(server) on the XP computers, but you can can
use AHP/MyHouse on the Windows 2000 computer.
Is all that right? Are all of these computers
on the same network and using the same
Internet connection? What Internet security
or firewall software do you have running on
them? For the Remote Client on XP that
doesn't connect, have you tried re-entering
the System ID? When you try to get the
AHP/MyHouse server connection working on your
XP computers, is the connection still likve
on the Windows 2000 computer?
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thanks for answering so quick. I left work
and am home now. I have a nework at home
with win2000 running as a server. I have
only got 1 crash on server since install.
got some memory can't be accessed error. but
it has run for about three days without any
problems at all on the server. I have a xp
pro workstation on home network also and it
connects as a remote, but will not transmit
out as a server. As a server, it works ok
except for remote connection. as a remote it
connects ok, but has the intermittant
problems I spoke of. sticking on pans or
zooms. then quits responding to commands. I
can still see all the commands on the status
monitor that I see on the server status
monitor. when I hit a command on the server,
it seems to break out and start sending
video again. these are the same symptoms I
see from work on the xp pro machine that
works ok there. it just quits and then
starts again if I let it sit there, or
disconnect and sometimes on a reconnect it
works again. but at home I can see server
and remote and hit something on the server
to kick it loose.
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Also I tried to renter the remote id on the
xp pro that doesn't work as a remote, but it
did not help. I am running mcafee suite with
it, and the xp pro that works is running
only mcafee virus software.
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I got the xp pro pc to work as the server at
home. It will keep getting the closed
message, but I connected on a client and then
the server connected. I tried this twice. On
the xp pro at work I still get the sticky pan
up/down zooms. My development machine still
will not connect as a client. I will try it
as a server at some point. I would like to
figure out why I can't get it to work. I
would like to use it via sdk remotely if
possible. I have used the sdk on it for home
pro only before.
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Richard: Are you sharing your Internet
connection throught the Windows 2000 server?
If not, how is the connection to the Internet
shared between the three computers? On the XP
computer with the McAfee suite, is there any
logging that tells you about connections
being attempted or blocked? If you
temporarily disable it can you make a remote
connection on that PC?
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currently at home, network is dsl. I am
running on the xp pro as a server and it
appears to work ok controling everything from
there. I am at work and the vanilla xp pro
connects as client and works except the
sticky pan ups/downs and zooms. My
development machine will not connect as a
client. I disabled the firewall but no help.
I have used it for sdk inpast with active
home only ok. but the comm part won't work.
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Could you send a screen shot of the MyHouse
Status window on your development machine
showing the connection problem? E-mail
address is ahpsupport@x10.com.
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its on its way.
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i noticed that the pan and tilt sticks as
well. what's up with that?
Steve
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saw and loaded updates from internet. still
have sticky pans.
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Installed the AHP update today and have not
been able to connect to myHouse from my
remote or server since. Is the system down ?
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I used it all morning. It would continually
drop out the client, but come right back. At
11:30 it cut off the server and hasn't got
back in since.
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Dowloaded update and have not been able to
connect since.
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I'm checking this out now.
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All: If you were having connection problems,
please try again. One of the MyHouse Service
servers had a problem.
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ok, I still have sticky pans and zooms. Also
still can't connect as a client on one xp pro
development pc. But I am happy about possibly
seeing the light at the end of the tunnel.
Why isn't there audio capabilities? I
figured out the problem with controling
cameras. It was with activehome sending plc
commands to cameras other than the vanguard.
It sends RF to it so it worked ok and I had
one camera close enough that it responded to
the plc commands. I got around it by
configuring all the cameras as vanguards so
it would transmit RF commands and put two
transceivers strategically so they would
relay the commands via plc to the other ninja
s and xcams. My home has problems with x10
signal strength. both plc, RF and video 2.4 ghz.
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Richard: We're working on some changes for an
update next week that should help both
problems you're seeing.
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Is anyone else having trouble with cameras
not shutting off ? I have 3 cameras that
are activated by sensors (one is a flood
cam) and since yesterday once they turn on
they no longer time out like they used to !
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Cameras seem to be working correctly today !
Mabye a neighbor got a new wireless setup
that effected my system.
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Downloaded latest update 3.198 and have not
been able to connect since then. Will send
link to Tech support now.
Don Hill
Siler City,NC
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Installed MyHouse software and have remotely
connected 1 time since! What gives?
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Don: I got your e-mail and will reply with
some things to try.
BvrWally: Can you provide any more detail?
What messages do you get when you try to connect?
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Don, I just sent that information via an e-
mail!
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x10 is your server down "myhouse" I cannot
connect via home or remote.
Steve
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can't get in from server with remote waiting
this am. for last two days, I could get in
from client, but never could get live video.
the activity monitor ahowed all commands, but
no video.