X10 Community Forum
🖥️ActiveHome Pro => ActiveHome Pro General => Help & Troubleshooting => Topic started by: haverbek on September 03, 2007, 03:07:26 PM
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Dear sir,
I am running a windows Vista platform on my new desktop. I installed first the X10 drivers and then the activehome software. At the end of the installation I received the error:
0xc0000142 - Run a DLL as an App has stopped working.
The installation procedure stopped and I get the message:
A problem caused the program to stop working correctly.
Could you get me some help?
Thank You
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Are you installing Active Home or Active Home Professional?
Active Home was made for Windows 9X (95, 98 and ME) not for Windows XP or Vista. Many new motherboards occasionally have COM Port problems which render communication with serial devices inoperative.
IF you bought AH from X10USA, I suggest contacting them to see if you can trade what you have for AHP and the CM15A interface, which will work on a Vista machine.
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I am installing activehome pro. Sorry