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🖥️ActiveHome Pro => ActiveHome Pro General => Software Problems & Bugs => Topic started by: Tuicemen on May 13, 2008, 07:52:19 AM

Title: Software problems version 3.228
Post by: Tuicemen on May 13, 2008, 07:52:19 AM
Man what a pain this was to install!
Not sure why I'm always the first to have issues with the new updates ::)
Kept getting the AHP has encountered a problem and needs to close! restarted only to see I was still at version 3.206 ::)
Installed AHP and reinstalled then updated!
that worked accept I also had to reinstall all my plug-ins(another royal pain I had to install them in the order I purchased!
installed smartmacros after iWatchout and had to reinstall iWatchout didn't want to install MyHouse but trying to install OnAlert gave me the dreaded   [/b] installed Myhouse then OnAlert installed without a hitch! ::)
I'm sure I'll find more issues but for now value of backups has been driven home once again!
when I installed it left my AHX files but once AHP was up and running with the new version many things were not right reloading the backup AHX fixed it!
As I type this I received the dreaded "AHP has encountered a problem and needs to close message"  ::)
Well now to start with issues!
thankfully I found a work around for this

[/list][/b]
Title: Re: Software problems version 3.228
Post by: JimC on May 13, 2008, 07:59:13 AM
Tuicemen

Thanks for the heads up. Makes me glad I was not on my computer last night , so I was unaware of the update. I think I will wait a while to install.

 +1
Title: Re: Software problems version 3.228
Post by: steven r on May 13, 2008, 01:26:57 PM
Quote from: Tuicemen on May 13, 2008, 07:52:19 AM
...Not sure why I'm always the first to have issues with the new updates...
On the other hand, my update installed without any problems. Maybe Murphy took a vacation from my house and went to visit you.  ;)
I haven't tested to see if they fixed any of the existing bugs I was aware of, however.

Even though I keep my CM15A connected to my computer, I was glad to hear of the DST fix. I just hope they can easily "undo" it if Congress decides not to keep the current trial DST dates.
Title: Re: Software problems version 3.228
Post by: Tuicemen on May 13, 2008, 01:54:50 PM
Seems murphy was indeed here! ::) :( looks like the main culprit was my ISP! >:(
Even with using my back up AHX files I continued to get and find problems so with my internet connection apperently back to norm I reinstalled!
This seems to have fixed most of my issues except the windows command issue reported earlier! (work arround solves that for now)  ;)
Title: Re: Software problems version 3.228
Post by: Dan Lawrence on May 13, 2008, 06:25:47 PM
I got while I was here at the Forums!!!   The install was triggered by AHP, the upgrade closed it, applied the files and reopened AHP.  Just a precaution, I cleared the interface and reloaded the current file, everything is A-OK!!!
Title: Re: Software problems version 3.228
Post by: JimC on May 13, 2008, 08:12:53 PM
Update went smooth here. Murphy must have gotten lost on the way to my house. ;D ;D
Title: Re: Software problems version 3.228
Post by: steven r on May 13, 2008, 08:41:16 PM
Quote from: JimC on May 13, 2008, 08:12:53 PM
Update went smooth here. Murphy must have gotten lost on the way to my house. ;D ;D
I think Tuicemen secretly sent Murphy an invitation to his all night update party.  ;)

Rumor is that Murphy is planning something special for anyone that updates to SP3 for Windows XP on the same day.  ;D
Title: Re: Software problems version 3.228
Post by: Walt2 on May 13, 2008, 09:31:41 PM
Quote from: steven r on May 13, 2008, 08:41:16 PM
Rumor is that Murphy is planning something special for anyone that updates to SP3 for Windows XP on the same day.  ;D

Ah, oh. 

I did both SP3 and AHP the same day.   :o

I did the update to SP3, and noticed a pop up saying something about updating my preferences for IE.  So, after I was done, I gave IE a "test drive" and came to here.  To my great surprise, I read here about the update to AHP.  So, I did that too.
Title: Re: Software problems version 3.228
Post by: Puck on May 15, 2008, 09:13:50 AM
My upgrade went smoothly. However, I was surprised to see all my macro delays appeared blank in the GUI section. In the lower text section, the delays were still correct.

This occurred with both of my setups (2 independent PCs). Both are running Win2K. So far it appears that I am the only one report this anomaly so I am wondering if it is due to Win2K. I would certainly be interested in hearing from others who also are running Win2K.

The blank delays were still there thru the following:

 - When I loaded my back-up AHX files.

 - When I create a new AHX.

 - When I create a new macro and add a delay. In this case I can still manually enter the delay I want, but the up / down arrows only decrease the delay (even the up arrow decreases).

I have not had the chance yet to un-install / re-install the complete AHP software, but I will soon and report back if that helps.
Title: Re: Software problems version 3.228
Post by: Dan Lawrence on May 15, 2008, 04:08:13 PM
Zero problems with either AHP 3.228 or XP Service Pack 3!!!!  Both upgrades went easily.   I guess my residence came equipped with a Anti-Murphy shield.   :)
Title: Re: Software problems version 3.228
Post by: steven r on May 15, 2008, 04:27:42 PM
Quote from: Dan Lawrence on May 15, 2008, 04:08:13 PM
Zero problems with either AHP 3.228 or XP Service Pack 3!!!!  Both upgrades went easily.   I guess my residence came equipped with a Anti-Murphy shield.   :)
While I don't have an Anti-Murphy shield, I think I was spared since Murphy left to party at Tuicemen's house.
My SP3 update went well also. It did take 1.5 hours and require me to click ok over 50 times to my Spybot popups to allow all the registry changes, however.
Title: Re: Software problems version 3.228
Post by: WoodCountry on May 18, 2008, 07:29:16 AM
The 3.228 install went fine with no install errors.  I cleared and updated the interface memory.  Now I have one error with one Timer.  It is set to turn on a 2-pin Appliance Module at Dawn +30 mins (one half hour after dawn) but instead it is now turning on 17 HOURS after dawn, or about 22:45 !!  I deleted the timer and recreated it, updated the interface, but the problem persists.  The timer says "Dawn + 30 mins", but it still triggers 16.5 hours late.  This error started the day after I updated the software, so I have to think it was introduced by 3.228.
Title: Re: Software problems version 3.228
Post by: Charles Sullivan on May 18, 2008, 10:51:53 PM
Quote from: WoodCountry on May 18, 2008, 07:29:16 AM
The 3.228 install went fine with no install errors.  I cleared and updated the interface memory.  Now I have one error with one Timer.  It is set to turn on a 2-pin Appliance Module at Dawn +30 mins (one half hour after dawn) but instead it is now turning on 17 HOURS after dawn, or about 22:45 !!  I deleted the timer and recreated it, updated the interface, but the problem persists.  The timer says "Dawn + 30 mins", but it still triggers 16.5 hours late.  This error started the day after I updated the software, so I have to think it was introduced by 3.228.

Save your existing .ahx file and try re-creating your entire schedule from scratch in a new file.  AHP in the past has had problems when existing .ahx files are modified, and these problems may never have been fixed.

Title: Re: Software problems version 3.228
Post by: ATCtechie on May 21, 2008, 10:20:00 PM
I update to 3.228 the other day and since then my timers simply won't trigger. I dug in and found that every single timer event is set to run from 01/01 to 01/01 and I can't make any date change stick. They should all be 01/01 to 31/12 as I use different timers for different days of the week.

Anyone else notice this? Right now I'm dead in the water. As soon as I make any change to a timer setting the date changes itself.

Bob
Title: Re: Software problems version 3.228
Post by: Tuicemen on May 21, 2008, 11:40:05 PM
ATCtechie Sounds like a corupt AHX file if you don't have it backed up you'll have to rebuild it from scratch!  :(
Title: Re: Software problems version 3.228
Post by: ATCtechie on May 22, 2008, 05:39:30 AM
It goes far beyond AHX fliles. When I open any AHX (going back 6 months or more) all timer events show a start date of 01/01 and an end date of 31/12. As soon as I make *any* change to the time, birightness, day of the week, anything, the end date changes to 01/01. I set it back to 31/12 using the calender or typing directly and it reverts to 01/01 as soon as I click any other button. This never happened in 3.204. I've deleted all AHX files and re-added some of my modules. The same thing happens. I can manually control everything but timers are screwed.

Bob
Title: Re: Software problems version 3.228
Post by: KDR on May 22, 2008, 06:01:47 AM
Quote from: ATCtechie on May 21, 2008, 10:20:00 PM
I update to 3.228 the other day and since then my timers simply won't trigger. I dug in and found that every single timer event is set to run from 01/01 to 01/01 and I can't make any date change stick. They should all be 01/01 to 31/12 as I use different timers for different days of the week.

Anyone else notice this? Right now I'm dead in the water. As soon as I make any change to a timer setting the date changes itself.

Bob

ATCtechie, Welcome to the boards. Sorry to here your having problems but we will try to help you out and get to the bottom of this. I have XP Home Edition with SP2 installed. (still considering SP3). I just looked at my timers and they are all OK. I tried changing a few and the change took ok. Exit and went back and the change was still ok.

What operating system are you using and what service packs do you have installed.

(http://www.bdshost.com/X10/lpup.gif)---(http://www.bdshost.com/X10/lpup.gif)---(http://www.bdshost.com/X10/lpup.gif)---(http://www.bdshost.com/X10/lpup.gif)---(http://www.bdshost.com/X10/lpup.gif)----KDR
Title: Re: Software problems version 3.228
Post by: ATCtechie on May 22, 2008, 07:35:34 AM
I've seen this before (in 3.204 etc.) and can't remember how I got around it. Basically if I create a timer and set it to "daily" for example the date range is fine. If I deselect any days of the week, the end date changes to 01/01. Eseentially what's happening is AHP isn't able to realize that I want that particular event to repeat every week, but only on certain days.

I think I used to create a new timer that was initially set to "daily", then I'd simply remove the specific days I didn't want that time to run. It would allow that time to be saved as an "all year" event.

My setup is XP Home w/SP-2. No changes in weeks, other than the 3.228 upgrade.

Bob

Title: Re: Software problems version 3.228
Post by: Chris S. on June 05, 2008, 02:26:18 PM
I upgraded to 3.228 from 3.204 about 1 week ago.
No problems with the upgrade, but whenever I go into "Tools / Hardware Configuration"
I get the Dialog box "AHP has encountered a problem and needs to close "

Anyone else getting this problem ?

Title: Re: Software problems version 3.228
Post by: Dan Lawrence on June 05, 2008, 08:10:33 PM
Quote from: Chris S. on June 05, 2008, 02:26:18 PM
I upgraded to 3.228 from 3.204 about 1 week ago.
No problems with the upgrade, but whenever I go into "Tools / Hardware Configuration"
I get the Dialog box "AHP has encountered a problem and needs to close "

Anyone else getting this problem ?



I don't (just checked it), but are you running any plug-ins?   I run straight vanilla AHP, no plug-ins of any kind.
Title: Re: Software problems version 3.228
Post by: PajamaGuy on June 06, 2008, 04:37:55 AM
If you're running in Vista, "Run as Administrator", and run in XP emulation mode.
Title: Re: Software problems version 3.228
Post by: Chris S. on June 09, 2008, 11:24:52 PM
I am running XP Pofessional SP2
and have iWitness and SmartMacros.

I ended up going back to 3.204,
and sent an email to support@x10.com on 6/5/08
and attached my ahx file along with two log files.

Have not heard back from X10 yet.

Title: Re: Software problems version 3.228
Post by: paul warshawsky on June 10, 2008, 11:36:39 PM
ATCtechie,

Just so you don't start feeling that you are going crazy, I'm having the exact same problem - everything is January 1 to January 1 and the timers don't run...

I can't understand what the difference in our circumstances is.

(I'm runing XP pro SPII.  I'm in Canada so I have my date preferences set that way - how 'bout you?)

Paul
Title: Re: Software problems version 3.228
Post by: paul warshawsky on June 11, 2008, 11:39:04 PM
ATCtechie,

I think I have figured it out.  What date setting do you use? (Control Panel>Regional and Language Settings)?  Try setting it to US standard.  Does the problem go away?

Let us know,

Paul
Title: Re: Software problems version 3.228
Post by: ATCtechie on June 13, 2008, 03:22:44 PM
Thank Paul, I'll try that language change. I'm in the process of replacing the original PC with a P4 machine and I can't put my hands on my original registration code. I usually keep that stuff on a common file but AHP's info isn't there from early 1996. I've email X10 and hopefully I'll hear back before the day is done.

I'll let you know how things turn out. Right now AHP can't even see the interface and I've tried various USB ports both on board and via a working hub.

Bob
Title: Re: Software problems version 3.228
Post by: ATCtechie on June 13, 2008, 08:06:35 PM
The language changed in XP fixed the problem Paul, you're a genius!

Now, if I I could only find the original email to register AHPro on this new PC. I emailed X10 about it but haven't seen a response yet.

Bob
Title: Re: Software problems version 3.228
Post by: TheAlbumMan on June 14, 2008, 10:48:21 PM
Quote from: Puck on May 15, 2008, 09:13:50 AM
My upgrade went smoothly. However, I was surprised to see all my macro delays appeared blank in the GUI section. In the lower text section, the delays were still correct.

This occurred with both of my setups (2 independent PCs). Both are running Win2K. So far it appears that I am the only one report this anomaly so I am wondering if it is due to Win2K. I would certainly be interested in hearing from others who also are running Win2K.

The blank delays were still there thru the following:

 - When I loaded my back-up AHX files.

 - When I create a new AHX.

 - When I create a new macro and add a delay. In this case I can still manually enter the delay I want, but the up / down arrows only decrease the delay (even the up arrow decreases).

I have not had the chance yet to un-install / re-install the complete AHP software, but I will soon and report back if that helps.


I'm new to the forum but a loooooong time BSR, Leviton, X10 user. Finally decided to upgrade my old AH to AHP the other day and was provided a link for the 3.228 software which was installed fresh and I too have the blank delay box. Yes Puck, I am also using W2K so we may be SOL unless the programmers can fix it.
Title: Re: Software problems version 3.228
Post by: Puck on June 20, 2008, 10:16:08 PM
Quote from: TheAlbumMan on June 14, 2008, 10:48:21 PM
I'm new to the forum but a loooooong time BSR, Leviton, X10 user. Finally decided to upgrade my old AH to AHP the other day and was provided a link for the 3.228 software which was installed fresh and I too have the blank delay box. Yes Puck, I am also using W2K so we may be SOL unless the programmers can fix it.

TheAlbumMan: Welcome to the forum and thanks for posting. I was afraid it was an OS issue and now it sure seems that's the case. Hopefully they do fix it.
Title: Re: Software problems version 3.228
Post by: PAULF on August 01, 2008, 10:25:58 PM
Nothing is working right, should I unistall AHP and reinstall old version?
I have Vista....what a pain, I have no backups, tough lesson to learn
Title: Re: Software problems version 3.228
Post by: PAULF on August 01, 2008, 10:27:23 PM
Nothing works with Vista, should i uninstall and reinstall old version?
Title: Re: Software problems version 3.228
Post by: PAULF on August 01, 2008, 11:52:20 PM
I deleted the new upgrade and reinstalled the old version, cleared the interface and the system has come back to life.  I am using VISTA

Title: Re: Software problems version 3.228
Post by: -Bill- (of wgjohns.com) on August 03, 2008, 09:29:56 PM
Quote from: PAULF on August 01, 2008, 11:52:20 PM
I deleted the new upgrade and reinstalled the old version, cleared the interface and the system has come back to life.  I am using VISTA



Good to know!

Thank you!

 >!
Title: Re: Software problems version 3.228
Post by: Dan Lawrence on August 03, 2008, 11:15:59 PM
Quote from: PAULF on August 01, 2008, 11:52:20 PM
I deleted the new upgrade and reinstalled the old version, cleared the interface and the system has come back to life.  I am using VISTA



No reason given for why 3.228 won't work under Vista, a good friend of mine is running 3.228 on Vista with ZERO problems, including two complicated keypress macros.