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🖥️ActiveHome Pro => ActiveHome Pro General => Software Problems & Bugs => Topic started by: paul warshawsky on June 08, 2008, 06:54:58 PM

Title: MAJOR BUG in v 3.228
Post by: paul warshawsky on June 08, 2008, 06:54:58 PM
Fortunately I discovered this before relying on the new version.  When changing some features of timers the software seems to add "From January 1 to January 1" to the description of the timer.  I assumed that this was just a bad way of displaying "From Midnight Jan. 1 2008 to Midnight Jan 1 2009" but in fact it really means ONLY on Jan 1!!  This effectively disabled all my timers!  I opened the write of the EEPROM and confirmed this bug.  Going through all my timers and clicking "Daily" got rid of the "Jan 1-Jan 1" message and allowed them to work again.

This is a SERIOUS bug.  If you have not updated to version 3.228 yet I suggest that you DON'T until this is corrected.

If you want to reproduce this error try editing one of your timers, unclick the off time and then click it again.  It will now add "From January 1 to January 1" to the end of the description of the timer.  Now click "Daily" and this message will disappear.

I'm not sure if posing here will alert X10 to the problem.

Paul

Title: Re: MAJOR BUG in v 3.228
Post by: Dan Lawrence on June 08, 2008, 09:12:04 PM
I tried adding a new LM15 to a room and adding a timer to it, closing AHP and reopened it, then made changes to the timer. No ""From January 1 to January 1" to the description of the timer was added.  I deleted the module and closed AHP, not saving anything.  Got any plug-ins?  They make changes to AHP.  I don't have any.
Title: Re: MAJOR BUG in v 3.228
Post by: Tuicemen on June 09, 2008, 11:42:44 AM
I also tested this  with out noticing the date change and I have all plug-ins  ::)
How ever I did have many issues updating to this version as I posted here: Software problems version 3.228  (Read 1207 times)    (http://www.x10community.com/forums/index.php?topic=15231.0)
A bad connection will screw up the program when installing in many ways :( :'
Wish X10 would supply a update file that didn't install from the net!  >*<
Title: Re: MAJOR BUG in v 3.228
Post by: steven r on June 09, 2008, 04:15:12 PM
Quote from: Tuicemen on June 09, 2008, 11:42:44 AM
...Wish X10 would supply a update file that didn't install from the net!  >*<
Ditto. While almost all of my updates have installed flawlessly, I really pity anyone that might be forced to do an install with a slow or poor connection.
Title: Re: MAJOR BUG in v 3.228
Post by: -Bill- (of wgjohns.com) on June 09, 2008, 09:35:03 PM
paul warshawsky

Can you tell us what version of Windows you are running on and what version of AHP you upgraded from and what plugins you have for AHP?

I'm sure that info will be useful in helping X10 track down the problem.

Thanks!
Title: Re: MAJOR BUG in v 3.228
Post by: paul warshawsky on June 10, 2008, 11:32:32 PM
AHP and Smart Macros.  Updated from previous version (can't remember the version number but I'm always up to date).  Win XP Pro SP2.  I also have some extra debugging options (I think) related to helping with the many, many bugs early on.

I cannot do any timers that aren't daily - as soon as I try to modify the time to run only on certain days I get "From January 1 to January 1".  I cannot manually adjust the start and end dates - it just ignores my changes.

I notice that someone else is having a similar problem:

Quote from: ATCtechie on May 21, 2008, 10:20:00 PM
I update to 3.228 the other day and since then my timers simply won't trigger. I dug in and found that every single timer event is set to run from 01/01 to 01/01 and I can't make any date change stick. They should all be 01/01 to 31/12 as I use different timers for different days of the week.

Anyone else notice this? Right now I'm dead in the water. As soon as I make any change to a timer setting the date changes itself.

Bob

I hope this is fixed SOON, because as it is now the software is unusable for me.

Paul
Title: Re: MAJOR BUG in v 3.228
Post by: -Bill- (of wgjohns.com) on June 11, 2008, 01:09:33 AM
paul warshawsky

Thanks for the specifics!

Looks like this is a broader problem than first thought.

I'm still dragging my heels and not upgrading, personally.   :'

Title: Re: MAJOR BUG in v 3.228
Post by: Dan Lawrence on June 11, 2008, 03:39:01 PM
I'm guessing it's the Smart Macros add-in that's the root cause of the problem with 3.228.  I'm wondering why X10 jumped 22 version numbers for the upgrade from 3.204/3.206, they never did that before.
Title: Re: MAJOR BUG in v 3.228
Post by: jacadito on June 11, 2008, 03:42:41 PM
I have no trouble with 3.228... I've got (only) the SmartMacro plugin.
What other plugins are you using ?
Title: Re: MAJOR BUG in v 3.228
Post by: steven r on June 11, 2008, 04:08:11 PM
Quote from: Dan Lawrence on June 11, 2008, 03:39:01 PM
...I'm wondering why X10 jumped 22 version numbers for the upgrade from 3.204/3.206, they never did that before.
Maybe a bunch of in house test versions that didn't make the grade.
Title: Re: MAJOR BUG in v 3.228
Post by: KDR on June 11, 2008, 07:04:40 PM
Quote from: Dan Lawrence on June 11, 2008, 03:39:01 PM
I'm guessing it's the Smart Macros add-in that's the root cause of the problem with 3.228.  I'm wondering why X10 jumped 22 version numbers for the upgrade from 3.204/3.206, they never did that before.

Dan typically this is how the numbering system works...
3 - Major changes, features and most of the time changes in GUI
. - The decimal point
2 - Maybe some added features, bug fixes, program behavior
2 - Minor changes, program behavior, bug fixes
8 - Graphic/layout fixes, spelling corrections.

Keep in mind programmers/companies can and do change this around but you can get the idea of how its done. The more fixes in each category the higher the number goes. When it reaches 9 they may roll over the next larger place holder number.

(http://www.bdshost.com/X10/lpup.gif)---(http://www.bdshost.com/X10/lpup.gif)---(http://www.bdshost.com/X10/lpup.gif)---(http://www.bdshost.com/X10/lpup.gif)---(http://www.bdshost.com/X10/lpup.gif)----KDR
Title: Re: MAJOR BUG in v 3.228
Post by: Dan Lawrence on June 11, 2008, 07:32:37 PM
Thanks, but the jump this time was was the first time it jumped close to 24 numbers. Every upgrade before never jumped that much, look at the X10 software history.

Interestedly The Active Home Pro Software History STOPs with 3.204. No mention anywhere about either 3.206 or 3.228.
,
Title: Re: MAJOR BUG in v 3.228
Post by: JMac on June 11, 2008, 10:08:38 PM
I hope I'm not jinxing myself, but my upgrade works fine, with none of the previously mentioned problems.  I also have all the plug-ins
Title: Re: MAJOR BUG in v 3.228
Post by: paul warshawsky on June 11, 2008, 11:24:14 PM
I figured it out!

I have my Regional Settings (Control Panel>Regional and Language Options) set to a "custom" date format (yyyy-mm-dd).  Setting this to the US default corrects the problem.

I can now fix my timers, but I suggest X10 fix their program!

Paul
Title: Re: MAJOR BUG in v 3.228
Post by: Tuicemen on June 12, 2008, 12:22:52 AM
Quote from: paul warshawsky on June 11, 2008, 11:24:14 PM
I figured it out!

I have my Regional Settings (Control Panel>Regional and Language Options) set to a "custom" date format (yyyy-mm-dd).  Setting this to the US default corrects the problem.

I can now fix my timers, but I suggest X10 fix their program!

Paul
Good catch I did notice my regional settings reset to this as well with the upgrade but reset it before I went about testing the upgrade!
Best practice to get into with updates is to double check your settings many reset to defaults( of coarse that only true if Murphy is in your walls  rofl )
Title: Re: MAJOR BUG in v 3.228
Post by: -Bill- (of wgjohns.com) on June 12, 2008, 01:26:22 AM
Quote from: paul warshawsky on June 11, 2008, 11:24:14 PM
I figured it out!

I have my Regional Settings (Control Panel>Regional and Language Options) set to a "custom" date format (yyyy-mm-dd).  Setting this to the US default corrects the problem.

I can now fix my timers, but I suggest X10 fix their program!

Paul

Very helpful!    #:)

Now, can anyone else who has upgraded confirm this?

Any takers?   >!
Title: Re: MAJOR BUG in v 3.228
Post by: paul warshawsky on June 12, 2008, 07:18:27 AM
Tuicemen,

Actually my date settings were not affected by the update (my date format has always been set to yyyy-mm-dd) but rather having this setting seems to confuse the AHP software and make it incapable of properly handling Start and End dates.  If I change to the US default (I date format that I dislike...) then the software works fine.  My plan is to change my date format, correct all the "January 1 to January 1" modifiers in my timers, save the file and then change my date format back again.

I'm wondering if someone is willing to try reproducing this bug to confirm that this is the issue.

Paul
Title: Re: MAJOR BUG in v 3.228
Post by: Dan Lawrence on June 12, 2008, 08:29:59 PM
Doesn't Canada use the same time zones as the US?  Other than the DST dates may be different due to the stupid US Congress that moved them as an "energy saving" thing. The only thing DST does is to shift daylight hours from the morning to the evening hours.  If the 3.228 version doesn't like the Canadian time and likes the US,  use it. If the CM15 is hooked up to the PC, it gets it's time from Windows.
Title: Re: MAJOR BUG in v 3.228
Post by: paul warshawsky on June 12, 2008, 10:55:37 PM
Dan,


Yes Canada uses the same time zones, and even the dates of DST are generally the same.  I'm talking about the date FORMAT (particularly what Windows refers to as the short date.)  To me today is 2008-06-12.  While this is not universally accepted as the standard format in Canada it is the ISO 8601 standard.  This is primarily because dates can be sorted as text when displayed in this format, and in general quantities are given with the larges unit first (e.g 12 lbs, 6 oz.)

This setting (in Settings>Regional and Language Options) affects how a date is displayed (in short date format) throughout windows.   It affects the format of dates in any application that taps into the Windows default format.

Clearly the format that I chose to display dates in should not affect the function of the software!

Paul 
Title: Re: MAJOR BUG in v 3.228
Post by: PAULF on August 02, 2008, 12:08:13 AM
VISTA does not like the new upgrade at all.  Had to remove and reload old version and now everything works again.
Title: Re: MAJOR BUG in v 3.228
Post by: Dan Lawrence on August 02, 2008, 08:35:58 AM
Quote from: PAULF on August 02, 2008, 12:08:13 AM
VISTA does not like the new upgrade at all.  Had to remove and reload old version and now everything works again.

How about giving some particulars, not just saying it won't work.  A good friend of mine runs 3.228 on Vista with no problems.
Title: Re: MAJOR BUG in v 3.228
Post by: tjosan on September 07, 2008, 12:48:36 PM
Quote from: paul warshawsky on June 12, 2008, 07:18:27 AM
Tuicemen,

Actually my date settings were not affected by the update (my date format has always been set to yyyy-mm-dd) but rather having this setting seems to confuse the AHP software and make it incapable of properly handling Start and End dates.  If I change to the US default (I date format that I dislike...) then the software works fine.  My plan is to change my date format, correct all the "January 1 to January 1" modifiers in my timers, save the file and then change my date format back again.

I'm wondering if someone is willing to try reproducing this bug to confirm that this is the issue.

Paul

I'm using version 3.233 and I have exactly the same problem. Changed to US standard and it works fine.
Title: Re: MAJOR BUG in v 3.228
Post by: Rambeaudoin on March 23, 2009, 08:18:00 PM
I had the exact same problem, living in Québec (french speaking province) so my regional settings were set to french canadian, I changed them to US standard and everything is fine now, for that matter anyway...

AHP is a very lousy software that can be "managed", but when will programmers be assigned to HEAR what users are reporting and TRY to get it right?

I'm up for the challange... Make me an offer...

Phil
Title: Re: MAJOR BUG in v 3.228
Post by: david546 on April 19, 2009, 08:06:06 AM
This is interesting.  When I updated to 3.228 I had no problems what so ever and I'm running Xp sp3.  Must be other peoples computer downloading problems?  Are U using dial-up or DSL?  I find that most people that have problems downloading, streaming, etc are the cause of not using High Speed Internet Services.  Telephone lines are not all that. 
I seem to have no problems with any of this as long as Comcast is not having a problem whereas other people I talk to have this problem and that problem.  I guess these are the reasons that keep me from going to anything less than what I have now.