X10 Community Forum

🖥️ActiveHome Pro => Plug-ins => OnAlert => Topic started by: beachguitar on September 24, 2008, 01:03:07 PM

Title: what is the product code for on alert
Post by: beachguitar on September 24, 2008, 01:03:07 PM
I am having difficulty getting the download link of the on alert plugin from x10.  I have been able to get the other 3 plugins by entering my order number and their product codes.  Unfortunately I do not know the product code of the on alert plugin...it would be sw39a- something

Does anyone know it??
Title: Re: what is the product code for on alert
Post by: Tuicemen on September 24, 2008, 01:10:14 PM
ActiveHome Pro - Home Security Solution (SW39A) (http://www.activehomepro.com/plugins/plugin-onalert.html)
I suspect you'll also get the newer version on server issue (http://www.x10community.com/forums/index.php?topic=10181.0) when trying to install, as X10 has been slow to resolve this  >*< !
Title: Re: what is the product code for on alert
Post by: beachguitar on September 24, 2008, 01:13:17 PM
So I guess this means it won't matter whether I can download the software or not as it won't work anyway??
Title: Re: what is the product code for on alert
Post by: Tuicemen on September 24, 2008, 01:19:21 PM
Unless X10 has fixed the link it won't work!
You'll have to email support and customer service and supply them with your order number and ask them to e-mail you the installer not the link[/color] as info in the above link states! ;)
>!
Title: Re: what is the product code for on alert
Post by: beachguitar on September 24, 2008, 04:46:53 PM
Thanks I just did that.  I hope they are more responsive than they have been in the last three days.