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🛡Home Security => Problems and Troubleshooting => Topic started by: Geewiz on October 03, 2008, 06:02:48 PM

Title: Cannot Register 2nd Security Remote in AHP
Post by: Geewiz on October 03, 2008, 06:02:48 PM
Have...
DS7000
AHP
OnAlert
Smart Macros

In OnAlert I have registered the console and one SH624 security remote.  I have a second SH624 remote on the second floor.  When I go through the steps to install the second remote it is recognized but I get a pop up Error window that says:

"The module "Remote 2" has been found with the security code just received.  Make sure you are working owith the correct sensor or remote."

Not sure what's going on.  Maybe only one remote can be registered?  Maybe there's no need to have more than one remote registered?

Any ideas??
Title: Re: Cannot Register 2nd Security Remote in AHP
Post by: Puck on October 03, 2008, 06:52:54 PM
On your way to register the second remote, are you passing by a security motion sensor by any chance?
Title: Re: Cannot Register 2nd Security Remote in AHP
Post by: Geewiz on October 03, 2008, 07:12:53 PM
On your way to register the second remote, are you passing by a security motion sensor by any chance?


No...I gave up on the MS10A, which is totally unreliable, IMO. 

System is only 9 window/door sensors and one power alarm. 
Title: Re: Cannot Register 2nd Security Remote in AHP
Post by: Puck on October 03, 2008, 08:43:19 PM
When you get that error message it either means something else is sending an X10 Security signal to AHP that is already installed before you send the signal from the intended device, or the remote has the same security code as another device (a 1 in 64K chance of that happening). That's why my first suspect is a MS10A being triggered during the install process.

You can open your "*.ahx" file into notepad and search for your security devices to see what codes they have. You will see something like this for each device:

<mod id="2000077" type="SH624" t="Main" code="F16" lifestyle="0" room="Security" securitycode="31347"...

If all else fails, you can remove the remote's batteries for about 10 seconds so it will generate a new code.
Title: Re: Cannot Register 2nd Security Remote in AHP
Post by: PajamaGuy on October 04, 2008, 06:08:16 AM
...or you can watch the Activity Monitor as you press the DisArm button on each remote.  If you get only one, that's the one that is installed. 

Or you can delete them (it) from AHP, and "Empty Deleted Modules", then reinstall them.

I have 4 KR10A's and 2 SH624's installed.