X10 Community Forum
💬General Category => General Discussion => Topic started by: Duncan_X10 on May 01, 2009, 01:38:46 PM
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Greetings All!
This is Duncan from the X10 Marketing team, and I've got a few questions for you: the X10 Community. First and foremost, what do you all think of our current deals? We've been trying out a variety of packages and I wanted to get everyones opinion on the 4-Cam, 6-Cam, etc deals.
This isn't a survey, so feel to comment on as many or as few of these as you'd like too.
A few questions:
First, are the kits interesting and do they fit your needs as a X10 Customer? If not, what can we do to improve them?
Secondly, if you were a new customer, would these deals be enticing? What would really put them over the edge in terms of you “having to have it” and are they complete and useful with out being overwhelming?
And Third, What is your dream kit? We have the ability to create kits and packages out of any current products, so go nuts. I can't promise any of these deals will ever see the light of day, but it will provide us with useful feedback.
Keep in mind, I'd like to get feedback on the deals and kits relating to what is included in the packages and your opinion on what would make these kits better/more useful to you. The design and formatting of our E-mails and the website always come up whenever we ask for comments or feedback. I want you all to know that the content and design is always evolving and changing, and it is a constant debate within X10. Some of us love it, some of us hate it, but at the end of the day none of us in this department have final say on what can change.
If your comment on the website or e-mail is in relation to the deal, then I would love to hear it. For example, if you like our new text and product image based graphics, that provides us with usable information. Saying something like “I don't like your website” doesn't contribute to our conversation and doesn't provide us with any relevant data to make changes. I hope you all understand that it is a constant balancing act, and we try to walk the line.
One of the ways that we're trying to accomplish these goals is by opening up the channels of communications between the marketing/web/e-mail team and you our customers. If you haven't done it already, please follow us on Twitter (x10dealnews) to get access to the latest deals and announcements. We are also in the process of creating a special e-mail alias that will funnel all our twitter feedback directly to the people who will benefit the most from your comments.
Thank you all for your time, and I can't wait to hear from you!
Duncan
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How about adding the Icon Rf to some packages example......
For new people.....
1 ActiveHome Professional Computer Interface and USB Cable (CM15A)
3 Lamp Module
3 Appliance Module
2 Wall Switch Module (ws467)
1 ActiveHome Professional Software
1 Smart Macro Software Module for ActiveHome Pro
1 iWatchOut Software Module for ActiveHome Pro
1 myHouse Online Software Module for ActiveHome Pro
1 ActiveHome Pro - Home Security Solution
1 Icon RF
For not new people
3 Lamp Module
3 Appliance Module
3 Wall Switch Module (ws467)
1 Icon RF
And I know you said not to but I wouldn't feel good if I didn't mention... >*<
The web site is childish and disrespectful.. We always here about the "email team" or the "web team" or the "marketing team".... might be better if you was just the " X10 team" either way the web site and email are way over board >*<
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Since it seems the majority of all X10 performance problems are related to powerline noise and/or phase coupling issues, I would like to see a package with a phase coupler and two or three 5 amp filters. Maybe a more elaborate one would have a phase coupler/repeater and a variety of plug-in filters.
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Most of the deals have stuff in them that is of no use and goes into the 'spares' box.
How about a 'pick your own' deal. Pick any N items, pay for the most expensive and get the other N-1 at no additional cost (N being a variable number selected by X10, but 5 sounds good). This would allow me to pick just the stuff I need without stocking up on boxes of spares.
Any new customer looking at the deals on the X10 website would probably appreciate it if you included a free subscription to Playboy - purely for the articles on X10, of course ;)
My dream kit would include all the stuff I need and none of the stuff I don't need. So I guess my 'dream' kit is the one mentioned above.
I honestly don't look at the deals very often because I have a wife and son who get a bit disturbed if I look at the website for too long. Maybe if there were fewer deals (to relieve some of the confusion) on an uncluttered page, I might look a bit more often and buy a bit more often. There are always so many deals running that I can never work out which deal is the best value for me and I usually walk away and buy a single item on Ebay.
Hope this helps with your research.
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One of the ways that we're trying to accomplish these goals is by opening up the channels of communications between the marketing/web/e-mail team and you our customers.
Duncan_X10... I just got an email offer/deal from X10... and it was totally void of half-naked eyecandy. THANK YOU! Thank you for listening... and thank you for showing respect and consideration to your customers.
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Duncan_X10 I'm a new user of the x10 products, I have bought some camera's and alarm system, that I use the home automation. I'm very happy with the products I have gotten. I also really like the deals that are going on right now, I find everything useful. there are a lot of items I want to buy.
I think the home automation system can use some improvements, the software is a bit buggy. It would be nice to see some more new software add on packages. and some new hardware packages. I would like to see room occupation maybe a blue tooth add on.
Camera deals are great, I would like to see the wired cams advertised a bit more.
I think x10 could make a video doorbell.
I also agree with the above posters, about the website, it needs to change, I like woman but not like that, but who doesn't like dinosaurs.
Thanks for asking
David w
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I'll refrain from lambasting the web site this time out.
Duncan,
You want to know my ideas on marketing? How about routes other than the standard web based approach? Ever hear of TV or radio? Trust me, both are still alive. You'd be amazed at the number of people who still aren't aware of this great technology. Then there are others who've been totally alienated in the past with the great "pop under" fiasco of a decade ago.
Why not start with a 3 month focus on the good old products of project "X 10" that BSR started with. Simply switching lights and appliances is what got me hooked. Granted, you have precious little time left as most of the core lighting products are useless with the CFL's which the government will be forcing upon us.
Sounds like another department (hardware development?) really needs to get on the ball with that problem.
Guys like me enjoy listening to AM radio (locally 700 WLW and the home improvement shows on 55 WKRC). You need to tell the people listening that there's been a technology since 1978 (or 1975) that will allow you to control all this. Make it simple so that anyone can do it. Seniors will love the security of being able to turn on the porch lights without having to get up and cross the room.
You need to promote your installers, and make sure that the are also reputable, liscensed, and insured electricians. While you're at it, make sure that they've passed the training programs at x10pro.com.
Try including a watts line number to find an installer/dealer in your area.
Hit up some of the home improvement shows on TV while you're at it.
After the initial 3 month blitz, start selling the software, then the cams, then the remotes. Take baby steps and educate the masses. As it stands now, newbies to the x10 technology have to go to your website and hunt you out. You need to go to them instead.
I used x10 for years without the computer interface. Make it clear that people can still do the same.
Package deals are great, but sending them out in the subscription based newsletter is like preaching to a choir. You want to hit the majority of the aging baby boomers? Try a full page ad in the Sunday paper, and while your at it, PLEASE, PLEASE, PLEASE Don't alienate this potential market by using trashy women to hawk the product. Make the product look sleek, easy and intelligent, not like something that Herb Tarlek (http://en.wikipedia.org/wiki/Herb_Tarlek) would try to sell at a used car lot.
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Hey Guys!
#:) Great comments, and keep them coming. I've been passing along all the info I get to my boss and the guys who come up with the deals.
Quick answer for Beeloks:
How about a 'pick your own' deal. Pick any N items, pay for the most expensive and get the other N-1 at no additional cost (N being a variable number selected by X10, but 5 sounds good). This would allow me to pick just the stuff I need without stocking up on boxes of spares.
I'll check with our IT guys, but I'm not sure our system can work that way. Right now, we custom build all our sku's for specific packages by hand using custom software. I haven't seen the ability to self-generate sku's which is what your idea would need it to be able to do. I will defiantly run it by them though, and maybe its something they could work on.
A lot of the time, we have great kits buried in the site. For example, one of the kits that I love and use at home is the RCA Expansion Kit http://www.x10.com/products/rca_modules_ba2.htm (http://www.x10.com/products/rca_modules_ba2.htm). We have thousands of available packages, and a lot of the time, its just a matter of finding them. One trick you can use is a Custom Google search. in the Google search box, type "site: www.x10.com". This will tell Google to only search our site, and you can type in specific items that you are looking for!
Dave-X10, thanks for the kind words! It's always great to hear when we can make our customers happy!
Duncan
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I would like to see maybe a simple package that contains the RR501, couple light switches, stick a switch, and maybe a socket rocket and top in a palm remote. Maybe this way its a get it going system that can easily be expanded on.
Is the x10 pro stuff handled by your team? If so, would like to see some pro switches and items on sale.
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I've been waiting for day when I can control my blinds(wand) economically, with X10.
I think there would be a large market for this. I know you can get the control for the stringed blinds.
We need one for the wand.
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I'm with some of the other users here. Some kind of troubleshooting package. Phase coupler with some noise filters that don't cost a arm and a leg.
People like your product if it works. A lot of times your product works but their house doesn't. So they automatically assume that it is your product not their house. So in turn they don't buy anymore of your product and instead of getting positive word of mouth they give negative word of mouth. And trust me that can kill a business in no time at all.
Even if you expressed that the user might need these items to make their system work, it is still less expensive than any other home automation system!
I also think you need a complete package like:
cm15 with all software
4 cameras
4 lamp modules
4 appliance modules
4 switch modules
4 socket rockets
2 universal module
2 keychain remotes
2 credit card remotes
2 palmpads
1 phase coupler
4 noise filters
1 inexpensive x10 test meter
Now that sounds like a package! >!
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I'd like updates to AHP on a regular schedule. Right now, the current version that is not buggy is 2.228, which is from 5/9/2008. There is a 3.236 on http://software.x10.com/pub/applications/activehome/ but that one is a buggy release.
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Hi - I agree about the inexpensive signal tester - that would be a very useful item. More deals with SS13A stick on switches, and more variety in the kind of stick on switches, for situations when you don't have the option of replacing existing switches.
In terms of packages on the web site, I agree about the frustration of finding the package you're looking for, and I often find that I see one I like, but then the next time, I can't figure out how to find it again - there are some things that only appear if you look at things in the right order, put something in your cart, etc.
I wish there were a more systematic way of searching for packages. Perhaps a filtering mechanism like so many online merchants have: you could have 3 or 4 drop downs where you pick a particular type of item, and the list gets filtered to packages that contain those items. So I could find every package that contains stick on switches and lamp modules, for instance. In general, it's just very hard to find things on the website.
I also wish there were more helpful information on the products, rather than all the silly propaganda. For instance, I was considering getting some cameras recently, but I gave up because I couldn't figure out how the various products differed, which ones I needed, etc. Smarthome has a lot of comparison charts on their website - that compare features of similar products like switches, for example. I wish x10 had comparison charts showing specs of cameras, or sensors, or switches, or remotes.... educational material would increase my purchases a lot more than the women And by the way, as a result of the women on the website, I use the website a lot less than I might otherwise, because I don't risk looking at it in places where other people might happen to look and think I'm browsing porno! There are plenty of places on the internet to look at porn if that's what someone wants - no need to mix it in with switches!
Thanks for asking!
Michael
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I think the scratch and dent deals are pretty good. One thing I'd like to see is a a couple products under $5 (one remote?) that I could add to get free shipping. The way it is now I can buy 2 items and be only 1 cent from free shipping. I'm sure that was thought out but it'd be nice anyway.
"The previous content of this post is inappropriate and completely off topic and has been removed"
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We have thousands of available packages, and a lot of the time, its just a matter of finding them.
I've noticed. A site map would be really nice.
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"The previous content of this post is inappropriate and completely off topic and has been removed"
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"The previous content of this post is inappropriate and completely off topic and has been removed"
While I'm pretty sure you were joking, there are plenty of sites where one can go for scantly clad women.
At the risk of re-opening an already well discussed topic, I think most of us here are in agreement that we would rather see more automation and less lingerie ads at the X10 site.
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"The previous content of this post is inappropriate and completely off topic and has been removed"
And that website is www.x10.com ;D
Please x10, no more geeky dinosaurs on your pages. Stick with what's worked!
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"The previous content of this post is inappropriate and completely off topic and has been removed"
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"The previous content of this post is inappropriate and completely off topic and has been removed"
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"The previous content of this post is inappropriate and completely off topic and has been removed"
Well, X10.com has been doing it successfully for years now. I'm sure if it wasn't working for them we'd see something else.
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.......... I already had one "regular" blow up in a topic....
I think.... crowntown is referring to me.
... I started to ask a simple and very valid question many x10 users have surely encountered.
Actually.... that's NOT the way this old geeky dinosaur remembers your original Firefox (http://forums.x10.com/index.php?topic=18062.0) post (which has since been edited). After (IMHO) your posts became personal (and abusive) I removed my posts... if you would have removed your responces... that thread could have resumed topic intact.
I most certainly hope you bring some of those many years of Internet and forum experience to the forums here. But please do remember... we do try to play nice here at this forum.
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Excuse me Dave but I've never been in a discussion forum where people delete their posts like you did. I strongly dispute your version of events too.
You came into that topic with some offtopic challenge to the browser wars. "The previous content of this post violated the posted X10 General Forum User Etiquette policy and has been removed"
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"The previous content of this post violated the posted X10 General Forum User Etiquette policy and has been removed"
Duncan wants to know what we want to see on X10. "The previous content of this post violated the posted X10 General Forum User Etiquette policy and has been removed"
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"The previous content of this post violated the posted X10 General Forum User Etiquette policy and has been removed"
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For the record, my original post in that thread was not edited by me whatsoever. It clearly shows that Steven was the only one who edited it and I don't have a problem with that at all. He was kind enough to let me know.
I looked around and didn't find any solutions. I was surprised I didn't see many asking this question. How can I get Firefox to work with the MyHouse Online activeX? All I get is a solid black page.
Now, what is wrong with that question "The previous content of this post violated the posted X10 General Forum User Etiquette policy and has been removed"
<edited for typo>
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Keep in mind, I'd like to get feedback on the deals and kits relating to what is included in the packages and your opinion on what would make these kits better/more useful to you. The design and formatting of our E-mails and the website always come up whenever we ask for comments or feedback. I want you all to know that the content and design is always evolving and changing, and it is a constant debate within X10. Some of us love it, some of us hate it, but at the end of the day none of us in this department have final say on what can change.
If your comment on the website or e-mail is in relation to the deal, then I would love to hear it.
So whadda ya saying here Duncan?. "Tell us how to sell more product but don't comment on the marketing attributes of the website". Well take this or leave it, I really don't care.
My employer, a national defence contractor, has now blocked the X10.com website because it is considered soft porn and degrading to women. And apparently my employer is not the only one to block X10.com for those reasons! That is pretty pathetic. X10 sells remote control home automation and home security products but your web site is considered porno, and blocked.
Also, as long as I am on a rant.
I speaking for myself, am becoming weary of continually carrying X10's water when it comes to dealing with electrical noise and phase coupling problems. X10 protocol is old, but it is still the default, and is still reliable when a solid repeater/coupler is used. X10 has the advantage, in that, the rest of the automation industry is fractionalized and the consumer is waiting to see who will win, Z-Wave, UPB, Insteon, etc. Just like the old days of VHS/Beta and Blue-Ray / HD. X10 could clean -up if you would fix your own act.
Fix your repeaters so they do not lock up or create firestorms when teamed with other X10 products. Jack up the output levels to overwhelm the noise and make one model that a consumer who has trouble putting batteries in a flashlight, could install with out calling an electrician. Educate your customer service to better identify and explain noise and phase coupling problems and then push the repeater products to fix the common problem. Market the repeaters along side AHP, Appliance and Lamp Modules etc, not as a fix, but an enhancement.
But no I do not mean held between the knees of one of your bimbos, floozies, or trollups. Sell your product on merits not implants.
That said, people love the "Buy one and get 24" deals you offer. Keep that up. I know as far as automation products, you make your profit on the Appliance Modules, Wall Switch Modules and Lamp Modules and so we are unlikely to see a "buy one Appliance Module and get five" deal. However try packaging the three popular modules as a "Starter Pack" and sell at some discount.
I have had X10 since 1979 and it is still great stuff. Market it that way.
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"The previous content of this post violated the posted X10 General Forum User Etiquette policy and has been removed"
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You have to realize that not all of us here are from California. Here in the midwest, thongs are banned at most pools. We all have different standards of decency, and if x10 wishes to cater to the entire country, they should err on the side of caution. In most of Europe, topless swimming is the norm, but not in the USA. In the Mid-East women hide their faces. It's hard for a company to be respectful to all cultures, so, IMHO, X10 should stick to selling the product, not underwear.
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You know, I guess I've been very lucky with the phase and noise issues. A $1.00 phase coupler capacitor solved that issue for me and there's lots of other easy ways to handle it.
The noise, I'm curious about because I haven't experienced even one hiccup running X10 for a couple years. Every light in my home is CFL. I have a notebook charger plugged in all the time. I also have lots of wireless devices running and haven't experienced any interference.
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You have to realize that not all of us here are from California. Here in the midwest, thongs are banned at most pools. We all have different standards of decency, and if x10 wishes to cater to the entire country, they should err on the side of caution. In most of Europe, topless swimming is the norm, but not in the USA. In the Mid-East women hide their faces. It's hard for a company to be respectful to all cultures, so, IMHO, X10 should stick to selling the product, not underwear.
I'm from Kansas myself and have lived in many other places. I understand what you're saying but in the end it's up to X10. People have been complaining about the girls for years. X10 must have their reasons. I'm sure they know what they're doing.
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I'm from Kansas myself and have lived in many other places. I understand what you're saying but in the end it's up to X10. People have been complaining about the girls for years. X10 must have their reasons. I'm sure they know what they're doing.
Agreed
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I'd like to see X10 make it easier to find products on their site. You can spend a lot of time there clicking around trying to find something. Maybe that's what they want, lol. But it'd sure be nice to have a site map with links to every single page on their site. So much stuff is hidden there and you have to dig around to find it.
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I'd like to see X10 make it easier to find products on their site. You can spend a lot of time there clicking around trying to find something. Maybe that's what they want, lol. But it'd sure be nice to have a site map with links to every single page on their site. So much stuff is hidden there and you have to dig around to find it.
+x10
Also quit it with the scantily clad chick in suggestive poses.
I refuse to go back to x10.com until they clean it up and go pro.
I'm a Christian you see, and avoid sin whenever I can.
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"The previous content of this post violated the posted X10 General Forum User Etiquette policy and has been removed"
Obviously you have never worked for a Fortune 100 company and don't have much of a clue about sexual harassment liabilities.
In the 90's I worked for a company that was sued for sexual harassment because they permitted engineers to hang the famous Rigid Tool calender in their cubes. The corporate attorneys predicted the company would lose the suit and the 27 billion dollar a year company folded like paper. The Corporate Council's reasoning was that the bikini models had nothing to do with the products Rigid Tools made and therefore in a liberal court it could be construed as a form of harassment to the females working for the company. An out of court settlement ensued and the person launching the suit retired early.
I suspect the IT department for my present employer used similar reasoning; that the web page graphic content has no connection to the products being sold and therefore opens a door they do not want open. Could be something totally different, I don't know, they block You Tube and a whole host of other sites also. I will consider your last statement as trolling and ignore it.
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"The previous content of this post violated the posted X10 General Forum User Etiquette policy and has been removed"
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"The previous content of this post violated the posted X10 General Forum User Etiquette policy and has been removed"
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Wow! you guys have been busy! Good suggestions and I like the way this post is going. Thank you to everyone who's posted so far.
First, I'd like to address and clear up a few things.
So whadda ya saying here Duncan?. "Tell us how to sell more product but don't comment on the marketing attributes of the website". Well take this or leave it, I really don't care.
Commenting on the website is open in this discussion. BUT, and its a big but, the main goal that I am trying to achieve is to determine what your opinions are when it comes to our Kits and Sales packages. So far, the feedback has been great and very useful.
Please try to think of this as a survey. I don't build our packages or have the authority to change the website or the e-mail, but I can pass comments and criticism up to those who do. This does NOT guarantee a change or a new deal, unfortunately. It will still be in the hands of the higher-ups to ultimately decide what is created/changed/etc. But, if I can use everyone's comments to make a case for including phase couplers in a package or a low price add-on remote to bump a order over the minimum for free shipping, that will be beneficial to everyone.
Believe me, there are plenty of people here who would love to take the website in a different direction. At the same time, there are a equal amount who like it the way it is. Internally, we have the same argument that everyone in this forum is having. As of right now, we have been trying to transition over to a less "sexy" style, hence the dinosaurs. If you guys like this better, let us know. I can tell you that we get as many "Where'd the girls go?" e-mails we get "Thank you for no girls" e-mails. Like I said in the first post, its a balancing act, and we try to make all of our customers happy.
To go along with that, don't be afraid to use the "Boring Button" we have on most of our pages. It is reviewed by most of the important people at X10, so comment away. Just make sure that your comment is civil, and it will be read. If you like that there are less girls on the site, you can comment on that too. Positive comments will hold just as much sway as negative ones will.
Thanks everyone again who is participating! I would like to hear from everyone out there, so even if you only own 1 module, or are just considering placing a order, I'd love to hear from you too.
Duncan
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There's one thing I'd like to let you know Duncan. I do almost all of my shopping online and have for years. I must say that X10 has one of the quickest order processing and shipping processes of anyone I've dealt with. Great job!
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Hey, thanks!
We try hard to get things out quick. Nobody likes to wait for their orders.
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I have stayed away from the discussion of the X10 website until now, but several of the recent posts have encouraged me to contribute my two cents.
I believe that X10 added the “ladies” to the web site soon after they began marketing the video cameras. While these are supposedly targeted for security purposes, it would seem that X10 is suggesting other applications aimed at a different clientele. The fact that the X10 website has become so graphic is the reason I never recommend that site to anyone.
If people are interested in that kind of material, there are certainly websites that will cater to their interests. I stumbled across a few years ago when researching a high-speed serial data link marketed by Cypress Semiconductors that was called “Hot Links”.
Maybe this kind of advertising is appropriate for a site that now seems focused on selling video cameras. For those of us who use X10 strictly for automation equipment, it does not seem appropriate. My guess is that their advertising department is dominated by a bunch of kids barely out of high school. And their target audience is not much older.
Jeff
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Maybe this kind of advertising is appropriate for a site that now seems focused on selling video cameras. For those of us who use X10 strictly for automation equipment, it does not seem appropriate. My guess is that their advertising department is dominated by a bunch of kids barely out of high school. And their target audience is not much older.
Jeff
All right guys, the fighting is GOING to stop... the reason I quoted the above reply, is due there is bashing of x10 employee's. I wasn't alerted of this behavior until today, and I have got to tell you, I am not happy. We are called just out of high school teenagers? We actually do know what we are doing, and have been doing it for a long time. I want nobody to reply to me. But rather be ADULTS, and apologize to each other if you say anything at all.
We asked you guys for opinions, not respond to others opinions with a negative attitude. Duncan has only asked for you to give yours. If you agree with someone elses, sure please say that, if you disagree, ok, you can say I disagree but here is mine... and call it good. That is what we asked for.
Oh, and we will not be commenting on why we do what we do, or if it works. We are the marketing department, it is our job to know what we are doing, so assume we do. X10 is still around aren't they?
Thank you,
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I already posted a package but I had a question and maybe hope to get this topic back on track rofl
Duncan :)+
You said there was allot of packages? What do you think the best automation package is right now?
With and with out the CM15A!!
There is a section to post on the website it does give people a place to rant and rave but also X10 might get some ideas of what their customers want to see!!!
Please do not comment on YB's post as asked, but please keep what he has said in mind. Thank you
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Nicely said, thank you. :)%
That was way out of hand. We dont need that style of behavior here.
The job X10 has done and is still doing has been great. Yes a few things we all didn't like lasted a while but lately have slowed down, even the one today was like the past, no so called porn at all.
But it seem we forgot our own rules and jumped off topic here. If I was X10, I would be upset too.
Now for my 2 cents. The deals you offer now our great. No one can beat the 4for1 or 5for1 deals. Never let those go.
But as few have suggested, Offer deals not only on the toys but offer some on the Fixes needed to make X10 even better. Filters and Coupler as such. Maybe have X10PRO stuff on a deal also.
Mega deals are nice. I for one am not a newbie to X10 ( Not by comparison to the Oldtimers here in the forum) But have 2 nice setups at home and one at my business with the whole nine yards. I for one wont be intersted in the BIG package deals. No room for them. Most packages come with items I wont need, my shelf with leftovers and extras of X10 stuff is full.
What does also get my interests are new Item, Anything NEW. Lately I find myself looking for X10 stuff in AU or UK, just because their stuff looks different and cool.
BUT, please don't push any items to the market until the stuff is checked and cleared for bugs, eg, V3.326.and VA12A. It doesn't help X10 buyers like us to keep the interest if the stuff we get is not working properly.
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You know, I guess I've been very lucky with the phase and noise issues. A $1.00 phase coupler capacitor solved that issue for me and there's lots of other easy ways to handle it.
The noise, I'm curious about because I haven't experienced even one hiccup running X10 for a couple years. Every light in my home is CFL. I have a notebook charger plugged in all the time. I also have lots of wireless devices running and haven't experienced any interference.
Good for You!
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Duncan,
I would like to have software in cd form so I don't have to remember which e-mail address I was using three or four years ago to re-install what was already paid for.
Also, get rid of x10-bucks that can only be used on regular priced items. I rarely buy regular priced items as I am always looking for a deal. Let me use x10-bucks for any purchase!!!
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How about an economical 15 Amp line filter.
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My dream package? Well how about 2 keychain remotes KR19A, 2 floodlights PR511 , 3 wireless wall switches SS13A, 2 RR501's, 2 SC23A's, 1 VA12A, some palmpad remotes and a Vanguard Camera, all for some insanely low price, like :o $100.00?
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- 2 keychain remotes KR19A
- 2 floodlights PR511
- 3 wireless wall switches SS13A
- 2 RR501's, 2 SC23A's
- 1 VA12A
- some palmpad remotes
- a Vanguard Camera
I see you too keep an X10 shopping list!
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I think the X10 packages, as they are now, are better for people new to the technology. Once you're an "established" user, it's more about replacements and/or troubleshooters, filters, and the like that are needed.
How about having an "introduction to X10" section where certain "beginner" packages are included and an "established user" section where add-ons, expansions, troubleshooters, and the like are featured?
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To answer Duncan's first question, I'd have to say that I have found some of the packages recently to be quite interesting and tempting. However, I have to admit that the only reason I ever considered buying anything from this website or for that matter, even visiting this website, was because a friend whom I trust said it was "safe" to do so. If I were a new buyer without the benefit of my friend's advice, I would consider the advertizing to be sleazy and the objectifying of women at this website to be a reason NOT to buy from it. Having said that, I also do not believe in censorship, so I'm not trying to preach or lecture anybody about this issue.
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There are some X10 devices that one rarely or never finds in the deals!
How about adding some of these?
Others have suggested filters and phase couplers, how about adding powerflash modules?
How about 2 or 3 for one deals for these rarely if ever offered items?
As many of us are already long time users, we are mostly looking for replacement modules!
Throwing in a free lamp module is almost useless with CFLs gaining use.
The X number for price of one deals always get my attention, to bad they are almost always for items one already has a box full of :'(
>!
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One other suggestion:
For All your Vanguard kits is to include a transceiver (TM751) or at least specify that one is needed to turn cameras on /off as well as other devices. ;)
So many newbies have issues setting these systems up until it is pointed out a transceiver is needed!
>!
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I gotta agree get rid of the porn style advertising. It is tacky and unprofessional. I looked at this website for months wondering if it was a scam or not and the only thing that convinced me to make my first order was the guys on forums.
Much less showing the website to friends or family members or god forbid some old lady i was trying to do an install for.
More 2 way polling devices are needed and it would be nice to see them on a package deal too along with filters and phase couplers like others have mentioned.
And the CLF lamps are coming to stay and that is no joke and your sales are going to going to suffer when the government madates 500% tax on incandescent bulbs or whatever silly figure they come up with.
There are some dimmable CFLs out there but they are expensive and I'm sure extremely noisy when dimmed.
So you guys need to work on some modules and switches with built in filters to cut back that fluorescent line noise...
Some deals on X10 pro stuff.
I don't know where those guys on eBay are getting the stuff but they have some great deals on some pro stuff..
It would be nice if you could go on the website and see your past orders and be able to save a wishlist.
If you let people build a wishlist in their account you could track more trends of what people were after..
Thanks for listening to my rant
Andy
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Since there seem to be so many phase issues and electrical noise problems etc maybe they should have a package that includes some plug-in noise filters, or one of those PZZ01's, or a coupler or a coupler/repeater!
;)