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📸Cameras & Camera Software => Legacy non Wi-Fi X10 Cameras => Camera General Discussion => Vanguard Internet Control Center => Topic started by: survey_sez on July 04, 2010, 08:55:17 PM

Title: VA12A and Windows 7- The USB Killer
Post by: survey_sez on July 04, 2010, 08:55:17 PM
I think I might have made a sad discovery; the va12a driver when running on a windows 7 computer will kill at least part of the usb interface functionality.

symptoms:

1) installing the va12a - now i have to boot my pc a couple of times before my usb mouse works

2) my cm15a no longer responds to ahp commands
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Don N on July 05, 2010, 10:51:21 AM
Well, at least the installation of the VA12A drivers into your Windows 7 does something (albeit bad)!!!!!!  I've had no luck in installing the VA12A drivers into my Windows 7 (64 bit) PC.  I get the message that the installation failed.  Although I can look in my Device Manager under Sound, video and game controllers and see the VA12A.  But no video (using iWatchout) from my cameras.  All of which worked fine on my XP computer.

Are able to get video from your cameras?
Title: Re: VA12A and Windows 7- The USB Killer
Post by: survey_sez on July 05, 2010, 08:02:08 PM
all works fine with ahp now. before i went to bed last night i took a look at device manager and saw an "unknown device" listed under usb devices, which had a yellow question mark next to it. i right clicked it and deleted it. shut down computer and went to bed. next morning everything ()including mouse) booted up fine. the "unknown device" is no longer present - so maybe this problem is fixed. time will tell. i'll post back if it re-appears, or if the mouse problem happens again..

yes don n - video works as it should using ahp - but not with vanguard (see my other thread). try this to get the va12a to install:

Go to Device Manage; Start, and then Settings, and click on Control Panel. Open up System Control Panel (in the Performance and Maintenance category). Go to the Hardware Tab and click on the Device Manager button. Next, look for the Sound, Video, and Game Controllers category. If you see "X10 VA12A Video Capture" with an exclamation point, right-click on it and select Update Driver. If it asks you to connect to Microsoft, select "No, not at this time." then click Next. Next, choose to "Install from a list or a specific location." Check "Include this location in the search" then click Browse. Navigate to C:\Program Files\Common Files\x10\DriverInstall\VA12A Video Capture\, then go into the appropriate folder for your version of Windows- use Vista32 or Vista64 for 7. Click OK, then Next. Windows will install the drivers.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Don N on August 18, 2010, 01:23:27 PM
Thank you survey_sez for your suggestion

I had returned my original VA12A (as suggested by X10) because they said it may have been defective.  I received a new VA12A replacement yesterday and this one does not work either.

I tried your (survey_sez) method again and the results are still the same.  The exclamation point is still there.  The message says "Windows has determined the driver software is up to date."
Perhaps there is something else wrong, but I don't know what.  The cameras worked fine in my old XP PC.  And the cameras work fine when viewed via my TV when connected through the
VR42A Wireless Audio/Video Receiver.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Brian H on August 18, 2010, 06:12:07 PM
Not sure if you saw this in the wiki.
http://kbase.x10.com/wiki/VA11A_Plus_Driver_Load_Procedure
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Don N on August 18, 2010, 07:36:35 PM
Yes, I saw that Brian.  Thanks  It's basically the same info that survey_sez provided.

Title: Re: VA12A and Windows 7- The USB Killer
Post by: survey_sez on August 18, 2010, 10:26:03 PM
i finally returned my va12a as it continued to interfere with the usb mouse upon cold boot from time to time. i decided that the x10 camera system was simply not worth the aggrivation on my windows 7 computer. it's a shame that x10 puts so little effort into developing up-to-date softwareand drivers, yet they will spend way to much time developing pretty adds that fill my inbox sometimes twice a day!
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Don N on August 19, 2010, 10:35:06 AM
Well, I'm getting to that same point.  I cannot get the cameras to work at all.

Survey_sez -- At least you got the cameras to work.  I'm wondering if the difference between your results and my results are the fact that you are using the Vanguard software and I'm using the iWatchout software.

I wonder if anyone else has gotten the cameras to work on a Windows 7 64-bit PC.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: chill on September 30, 2010, 03:13:36 PM
I can help on this subject (I think)!
I had the most trouble setting up this device. Unknown device no matter what I tried and I got way into troubleshooting probably 4 hrs total. Then I surmized teh only thing that could be wrong was power requirements. I plugged a powered USB hub into my PC port and faster than you can say V-A-12-A it was installed. Try a powered hub if your having any trouble with that device!
CHill


Thank you survey_sez for your suggestion

I had returned my original VA12A (as suggested by X10) because they said it may have been defective.  I received a new VA12A replacement yesterday and this one does not work either.

I tried your (survey_sez) method again and the results are still the same.  The exclamation point is still there.  The message says "Windows has determined the driver software is up to date."
Perhaps there is something else wrong, but I don't know what.  The cameras worked fine in my old XP PC.  And the cameras work fine when viewed via my TV when connected through the
VR42A Wireless Audio/Video Receiver.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: narual on October 01, 2010, 02:29:56 PM
It worked for me on a Win7 64 bit... once.

Then I shut down the computer for a couple of days, and haven't been able to get it to work yet. It just launches and hangs with an empty screen.

I even tried installing XP mode and running it from there, but in XP mode, it complains that it won't work without the VA12A plugged in, but I've got it plugged in and attached it to the virtual XP instance. Weird.
Haven't tried the powered USB hub, but I guess it can't hurt to, if I can find one here somewhere.

Are there any mac apps for the VA12A? My other computer is a mac.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Don N on October 01, 2010, 09:12:13 PM
Don't know if this will help in your situation or not but see how I solved my problem with Windows 7 and the VA12A

http://forums.x10.com/index.php?topic=21115.15
Title: Re: VA12A and Windows 7- The USB Killer
Post by: wasswagler on October 25, 2010, 10:37:50 PM
i finally returned my va12a as it continued to interfere with the usb mouse upon cold boot from time to time. i decided that the x10 camera system was simply not worth the aggrivation on my windows 7 computer. it's a shame that x10 puts so little effort into developing up-to-date softwareand drivers, yet they will spend way to much time developing pretty adds that fill my inbox sometimes twice a day!

i want to just return this.  i'v try'd everything. camera works great.  its real nice on my computer.  but can't video, snap a picture or anything..  Can't get it to play back on Vista.  said i had a video but no way to play it. can't focus.  cant zoom.  went to the internet where it was suppose to be but it wont downlaod. i'm so sad.  it should work. i wonder how many years it would take to get my money back.....hhhhmmmmm. three days is long enough time into setting this up i give >*< >!
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Brian H on October 26, 2010, 06:21:22 AM
wasswagler; You can't remotely focus the cameras you referenced in you other post.
Do you have the pan and tilt base? if not you can't do that either.

I believe the VA12A is known as a power hog and like to be on a computers port directly or a powered hub sometimes works.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: wasswagler on November 01, 2010, 08:33:08 PM
yeah your right i can't focus directly.  or anything else.  so whats the big dael with this. 99 bucks and i can go to wally world and get one for 25 bucks that works a lot better.
in its favor/
1. remote can move the camera around. right now its 25 feet awy looking at the mountian. kind of nice if it would stop flicking.
2. same as above
3. same as above.
why sell people stuff that needs lot more stuff to make it work.  cant use the motion detector becuase i need the plug ins for the light.  cant use the wireless censuer thingy becuase it works with the light sensor. 
cant take picture because they won't download to my computer or video's.  and it flickers all the time. i guess i dumb when it comes to these thingy's >*<
 
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 18, 2010, 03:25:22 PM
I just bought the wireless quad cam  USB/DVR surveillance system & I was sent the Vanguard ICC software
That was 3 days ago & since then I've installed the program 3 times in my Dell desk-top running Windows 7, but it will not install the drivers for my VA12A.....
I installed the software on a laptop running Windows XP & it worked fine, I went as far as getting a camera to transmit a signal to the laptop,  but I didn't want to go any farther since I need it installed on my desktop with the Windows 7...
Before I had the Motorola Home sight Surveillance system, but had to get rid of it since it was not compatible with the Windows 7........
I bought this system after X 10 advised that it would work with windows 7, which it apparently does not........not with this software anyway's......
Any advice B:(
PS, I've been reading on here & on other forums  for the last 3 days & have tried most everything that you guys have suggested to each other, with no avail.
Ozzy
Dragrazor@gmail.com
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Brian H on November 18, 2010, 04:18:38 PM
Not sure if this will add anything you have not tried yet.
http://kbase.x10.com/wiki/VA11A_Plus_Driver_Load_Procedure
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 18, 2010, 05:30:53 PM
Yeah, I tried all that......I've been at it for 3 days now..!
Like I said before, it worked just fine on the Windows XP laptop, but I guess the Vanguard software, (which I have since removed), is not compatible with Windows 7?
I paid $312 for this system & you'd think that at that price that "working" software would be included......
I was thinking of buying a powered USB hub & see if that might help, although I doubt it, cause it recognizes the VA12A, it just FAILS at loading the drivers...
Thanks for the help though, it is greatly appreciated
Which software did you get yours to work with? Is is working fine?

Dragrazor@gmail.com
Title: Re: VA12A and Windows 7- The USB Killer
Post by: mike on November 18, 2010, 08:49:01 PM
r u trying it in ahp?  latest firmware? (3.296)?

knock on wood, but my va12a/ahp (only since fw ver 3.268 or somthing like works with win7&va12) win7 pro 64bit system has been working fine.  I too thru away vangaurd quickly after switching to win7 from xp due to insurmountable problems for me.  make sure ur va12 is plugged into real usb port not hub due to power draw.  if not recognized plug inot a different usb port?
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 18, 2010, 11:08:23 PM
ahp.....?
Is that another software?
Is that what your running..............?
I have tried it in different USB port & Window 7 always picks up on it, but it says that drivers installation failed
Also, I noticed that after installing the Vanguard Software, that it would show up under the programs menu, but it would not install an icon on the desktop, I thought that was odd
Ozzy
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Don N on November 18, 2010, 11:41:51 PM
Dragnet ... have you tried what I suggested (http://forums.x10.com/index.php?topic=21115.15)?
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 19, 2010, 12:10:52 AM
Yes Don, but nothing..it wont locate any drivers on-line :(
You are running AHP version 3.228? ???
I have the Vanguard ICC.......
Ozzy
Title: Re: VA12A and Windows 7- The USB Killer
Post by: mike on November 19, 2010, 06:56:31 AM
ahp=active home pro. 
guess u are still using vangaurd then?  thought u said u uninstalled it....
if others make it work u should have a chance to also! 

maybe someone using vanguard successfully can tell u what ver they are using.  tell us what ver u r using.  might there be a newer ver than what u have?

as far out attempt, how about downloading ahp and isntalling it to get the va12 driver installed then go back and run vanguard.  i believe u can download latest ahp and install it and just not bother to register it - the drivers and all get installed before registration.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: mike on November 19, 2010, 07:14:05 AM
I want to remove my comment 'far out attempt' from post above.  I am 90% convinced installing ahp latest ver WILL fix your problem since it sure sounds like a va12 driver issue.  Let ahp installer install a known good driver.  u wont even have to run ahp - just install it and watch the va12 driver get installed.  then run your vangaurd.  u probably can uninstall ahp right after proving vanguard now works as long as u leave ur va12 plugged in.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 19, 2010, 02:06:37 PM
ahp=active home pro...Gotcha
Mike I don't have any software installed currently.......
Your advice is for me to install ahp, & let it install the drivers & them run the Vanguard?
Could I do the same with stuff with ahp?
I never got to use the Vanguard anyway's......
Am not sure what version the Vanguard was, as I've removed it, bot I just got it sent from X10 on Tuesday.....
Let me know guys & I'll do it right away
Title: Re: VA12A and Windows 7- The USB Killer
Post by: anthonylavado on November 19, 2010, 02:41:16 PM
AHP is the most currently maintained software. It will install the latest versions of the drivers for almost all components.
Grab it at http://www.x10.com/support/support_soft1.htm
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 19, 2010, 03:15:20 PM
Ok anthonylavado ............... done. but now it's asking me for a registration code?
Once I'm IN what would be the procedures for setting up my system/cameras?
Thanks
Ozzy
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Don N on November 19, 2010, 03:59:08 PM
Dragnet ... you should have gotten an order number when you purchased AHP.  Add a -1 to the order number for the Registration Code.  Let us know when you have AHP installed.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 19, 2010, 04:13:40 PM
Ok, I have downloaded the ahp software,,,,,
I then re-installed the Vanguard software & it workED
As I was plugging in my 2nd camera, I got this message:
"Windows host process (Rundll32) has stopped working"
"A problem caused the program to stop working correctly"
"Windows will close the program and notify you if a solution is available"
It then closed the program & of coarse no solution was given......
Title: Re: VA12A and Windows 7- The USB Killer
Post by: mike on November 19, 2010, 09:33:45 PM
dragnet, were u running BOTH ahp AND vangaurd at same time?  that may be why the windows crash!  u can only run one or the other not both as the drivers will attach to the running program and both need them!  the ahp install was JUST to install and get win7 64bit working driver for your va12!  then dont run it if u want to use vangaurd.  leave it off.  I think I read they fixed some background x10net stuff (left running after closing program or something) in latest firmware but you may need a clean reboot and dont run ahp anymore;  just try ur vanguard.  Im interested in what you find.

the good news is you made progress!  seems my 90% sure it would work helped loading ahp to get driver.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 19, 2010, 10:30:56 PM
Yes Mike you were on the money there, the drivers installed perfectly  ;D
I'm not running both, I'm only running the Vanguard,
I have not uninstalled the AHP, cause I'm guessing that it would also uninstall the divers?
Ozzy
Title: Re: VA12A and Windows 7- The USB Killer
Post by: anthonylavado on November 19, 2010, 10:37:56 PM
I have not uninstalled the AHP, cause I'm guessing that it would also uninstall the divers?
That's correct. Uninstalling AHP will uninstall all the files that came with it.

Good to hear that it's working! >!
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 19, 2010, 11:17:16 PM
Thanks  anthonylavado however it's NOT working....at all now, but it did install the driver & I was able to view 1 cam, but when I went to install cam, #2, that was it........
It did work a good 8 minutes &  it was a happy 8 minutes, but now I'm back to being frustrated B:(
It seems like 10 X  is dragging their feet on finding trouble free software
I used to have the Motorola Home sight & never had a problem with it...
Title: Re: VA12A and Windows 7- The USB Killer
Post by: mike on November 20, 2010, 10:52:40 AM
guess to me the question is why did it work for 8 minutes then stopped when you did something.  In my job I often have to help customers make their machines work again after they stop working.  Often when others who do what I do give up, they ask me to fly around the country or world to their customer and figure it out.  My most common comment during these sessions is "I'm from Missouri - show me;" not that I don't believe them but that I want to see for myself so as not to leave any stone unturned.  My second most common statement is "usually the last thing done is what broke it." With this attitude I have yet to not solve the issue :)

Might this second comment apply to you?  You say it broke as you "installed the second camera."  What indeed does that mean?  EXACTLY what did you do?  It was working, then you did something, and it stopped working. 

Try to duplicate it on the computer or in your mind and jot down for us EXACTLY what you did.  Don't assume we know ANYTHING.  List every step, even if it sounds dumb.  YOU ARE TOO CLOSE TO GIVE UP NOW!!  WE'RE WITH YOU!  GO TEAM!  OK OK, I got carried away.  Let us know.  Thanks.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: mike on November 20, 2010, 11:00:37 AM
just saw this post elsewhere for a vanguard problem:

   
Re: Windows host process (Rundll32) has stopped working.
Reply #12 on: October 04, 2010, 10:58:45 PM
Quote
What is your version of Vanguard?
There was an updated one recently released, version 3.285.
If you do not have the latest version, you can find it here:
ftp://ftp.x10.com/pub/applications/vanguard/sw26a_vanguard.exe

u have this latest version?
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 20, 2010, 03:12:55 PM
Actually NO, I had the V1.1, buuut I just upgraded & restarted the computer & I get the same message...SUCKS!
Yesterday, I downloaded AHP from the X10 site & installed it, I then installed the
 V1.1 Vanguard & when I plugged in the VA12A & it said that the drivers were installed properly, I jumped up & down............No lie!
I then messed with the pan & tilt color camera, (set to 1-A),  & set it up on my window sill, (maybe 10 minutes).
I then set camera 2 to 2-A & plugged it in
I looked on my monitor to see were I needed to go to view the image from camera 2 & that's when the Rundell32 message popped up & said that the program would shut down & I haven't been able to get it to work right since then......

Now when I open the Vanguard program my Mac Affee gives me a box  that says "Do you want to allow the following program. (rndell32.exe), from an unknown publisher to make changes to this computer":
 
I click YES & the program opens to were I can see the image from my pan & tilt color camera, (which is the only camera that is powered on), & then the I get "Windows host process (Rundell32), has stopped working" & then it says "click here to close program"
I have no other choice but to close it at this point.......
I hope that I was specific enough Mike & thank you SO much for your time & help on this..
Ozzy
Title: Re: VA12A and Windows 7- The USB Killer
Post by: mike on November 20, 2010, 04:03:12 PM
seems to me the CHANGE made just before it stopped working correctly is adding A2 camera....  I took vangaurd off my computer like 1+yrs ago so going from memory but dont u do this by going to a setup screen in vangaurd and adding a camera and its code (A2)?  You did this and the program stopped working.......

seems like you should DELETE the vangaurd init file where THAT info is stored!  then you would be back to it before A2 (or A1 for that matter) was put in. 

can someone please tell dragnet what file he needs to delete so he can have virgin program again??

Dragnet, assuming some wizard here tells u which file to delete in your likely programfiles/vanguard directory, and assuming this lets you start the program again, if it was ME, if would then go get latest vangaurd update and install THAT (again even if u did during this time of fault) BEFORE adding cameras back in.,,,,,  what do you think?
Title: Re: VA12A and Windows 7- The USB Killer
Post by: mike on November 20, 2010, 04:06:43 PM
BTW Dragnet,  guess we all goofed not asking u what ver vangaurd u were using anywhere in this thread.......

sIf I understand you right, it eems to me that all ur problems might be because you have been trying to use ver 1.1 on an operating system that was not even invented when ver 1.1 was released?
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 20, 2010, 06:03:39 PM
Thanks to you Mike, I have upgraded to the new Vanguard version AFTER the problems began, (V1.1 was sent to me  on Tuesday, so I imagined it would be the latest), but it wasn't,,,,
I only placed the settings on the AC adapter to the camera to 2-A, (cause the pan-tilt camera was set to 1-A),  & plugged it in to an AC jack, I never got a chance to do anything on the software/computer, soooo I'd imagine that the wireless picked up the signal from the camera & did whatever it did to make it stop working....

Mile you say that you removed Vanguard?
What are you using now?
Is there any other Windows 7 compatible software that one could run these cameras on?
AHP, is just for controlling lights & appliances right?
Cause I didn't see anything on there that said cameras....

What is rndell32.exe, or Rundell32?
Title: Re: VA12A and Windows 7- The USB Killer
Post by: mike on November 20, 2010, 06:34:53 PM
dragnet, that is why i asked EXACT sequence of events that went down when the system went from working to not working.  I again Assume you went to some setup page in vangaurd and ADDED a camera from your description.  So are you saying the sequence was:

1 install ahp
2 installed vanguard 1.1
3 run vang, go to setup, ADD ninja camera and set as A1
4 leave setup page
5 see video on vang, play with pan/tilt for (assume!) 20 minutes?
6 running good, leave the room (assume!? cannot see vang screen anymore)
7 let run while you go away and prep camera 2, set to A2 code, plug in wall - takes 10 minutes (assume!?)
8 go back to vang computer room and see video for 3 seconds (assume!?)
9 program then crashes with rundll32 fault in front of your eyes.
10 anytime you try to restart now you get immediate rundll32 fault - right after you see camera 1 video on screen for 3 sec (assume!?)

how close did I guess (assume) your scenario?  Please correct and let us know.

I am also assuming that you have never uninstalled vang 1.1;  assume you downloaded updated vang and installed it over top of the broken one? 

You have made progress getting a va12 driver to work via ahp, but then installed antique pre win7 vang unknowingly (agreed you should never have been sent old vang program!).  then you installed new vang on top of that.  I am beginning to think you have something corrupt from the pre-win7 vang program STILL on your computer that the new ver did not overwrite.  I am thinking you want to uninstall thru win7 uninstall routine (go to my computer then you see install/uninstall in title header), maybe even ahp at this point to try to start freshest.  I suspect if you uninstall both of these, you can then install the NEW vang that has proper win7 drivers installed and get it all with the one program. 

---------------------

you asked about ahp.  Yes, the watchout add-in does just about all vang does plus lets you integrate those cameras with all the other switches and motion sensors and macros. 
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Don N on November 20, 2010, 06:50:47 PM
Dragnet ... AHP with the iWatchout plug-in works nicely with the VA12A and X10 cameras and with Windows 7.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 20, 2010, 08:01:47 PM

1 install ahp YES
2 installed vanguard 1.1 YES
3 run vang, go to setup, ADD ninja camera and set as A1 NO, NEVER ADDED TO VANGUARD, IT WAS AUTOMATICLLY PICKED UP BY......WIRELESS?
4 leave setup page NO SEE ABOVE
5 see video on vang, play with pan/tilt for (assume!) 20 minutes? YES
6 running good, leave the room (assume!? cannot see vang screen anymore) YES
7 let run while you go away and prep camera 2, set to A2 code, plug in wall - takes 10 minutes (assume!?) YES
8 go back to vang computer room and see video for 3 seconds (assume!?) NO, NO MORE VIDEO AT THIS POINT
9 program then crashes with rundll32 fault in front of your eyes. YES
10 anytime you try to restart now you get immediate rundll32 fault - right after you see camera 1 video on screen for 3 sec (assume!?) EXACTLLY

Guys, I have to step out for a bit, but either when I return tonight, or tomorrow I will uninstall everything & Start FRESH, only this time I'll go with the new version of Vanguard, (I never uninstalled the V1.1, I just installed the new 1).....
Thanks again & I will check back right before doing the above mentioned
Ozzy
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 20, 2010, 08:05:31 PM
Dragnet ... AHP with the iWatchout plug-in works nicely with the VA12A and X10 cameras and with Windows 7.
If I can't get Vanguard to work, this might be the way to go then........
Title: Re: VA12A and Windows 7- The USB Killer
Post by: mike on November 20, 2010, 08:27:10 PM
excellent!

only new data and sounds VERY significant is #10 - so vanguard DOES start up right and WORKS!  for 3 sec THEN crashes. 

I thought from your previous posts you start vang now and it NEVER comes up at all.   so.... it does work then crashes - as if it tries to read the va12 driver to get video and that is when it dies. 

I think your uninstall all then just install NEW firmware vang is right way to go.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: mike on November 20, 2010, 08:33:34 PM
did u see this post dragnet?



   
Re: VANGARD ERROR _Run a DLL as an App has encountered a problem and needs to close
Reply #12 on: August 29, 2009, 11:21:05 AM
Quote
I was getting the same error "Run a DLL as an App has encountered a problem...."

I followed the suggestion by Catfish

Go to C:\ My Images
renamed that folder to what ever you want.
Start vanguard. It created a new My Images folder. I deleted the renamed one later.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 20, 2010, 10:28:10 PM
excellent!

only new data and sounds VERY significant is #10 - so vanguard DOES start up right and WORKS!  for 3 sec THEN crashes. 

I thought from your previous posts you start vang now and it NEVER comes up at all.   so.... it does work then crashes - as if it tries to read the va12 driver to get video and that is when it dies. 

I think your uninstall all then just install NEW firmware vang is right way to go.
Yes, it actually reads the VA12A as it shows video from the pan-tilt camera before I have to shut it down.,,,
I'm gonna do what I said, cept I'm gonna install the newer version of Vanguard before installing the AHP & see is it will install the VA12A driver.
I'll get back to you guys...............
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 20, 2010, 10:32:51 PM
did u see this post dragnet?



   
Re: VANGARD ERROR _Run a DLL as an App has encountered a problem and needs to close
Reply #12 on: August 29, 2009, 11:21:05 AM
Quote
I was getting the same error "Run a DLL as an App has encountered a problem...."

I followed the suggestion by Catfish
Go to C:\ My Images
renamed that folder to what ever you want.
Start vanguard. It created a new My Images folder. I deleted the renamed one later.


I did this & it did create a new My Images folder, but it did not fix the software issue...
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 20, 2010, 11:58:25 PM
OK.....here's the deal
First I restored my desktop to 11-16.......
I installed the new Version V2.6, (mind you on that on Tuesday they sent me V1.1). IN CRE DI BLE!
Aaaaanyways, the new version even turned off my spy ware automatically, (I had to do it with the V1.1).....
It asked for the VA12A to be installed & when I did. it installed the DRIVER! (No AHP was needed)
I can see the video from my  pan -tilt camera, (it seemed to link wirelessly & autimatically)......I'M STOKED! :)%
Do you guys know of a link to the instructions for installing/setting up my quad camera USB/DVR System? (that's what they call it)_
I don't want to proceed without going step by step........................tomorrow after a good nights sleep.....(Florida)
Thanls for getting me this far guys..
Ozzy
Title: Re: VA12A and Windows 7- The USB Killer
Post by: mike on November 21, 2010, 08:51:45 AM
CONGRATULATIONS  OZZIE!!!!!
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 21, 2010, 01:12:04 PM
Thanks. :)%
Do you know of a link to the instructions for installing/setting up my quad camera USB/DVR System? (that's what they call it)_
I don't want to proceed without going step by step.............
Title: Re: VA12A and Windows 7- The USB Killer
Post by: mike on November 21, 2010, 01:50:14 PM
no clue.  maybe someone else will.

but i suspect u r far enough along now to do it uyrself!  good luck!
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 21, 2010, 06:07:00 PM
Today I tried to install camera #2, but while the image come in & out, (it switches between the cameras), I don't know how to do it on my own, (manually),...or hold it on 1 or the other
I still can't believe that NO instructions, (AT ALL), were included with this kit.........
I guess X 10 wants you to come on line & figure it out..?
On my Vanguard it shows camera A 1, but no A 2 to switch/toggle too? ???

I also searched on-line for install instructions, but could not locate any........Damn it
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 21, 2010, 06:22:10 PM
Ok, I just found this.........http://kbase.x10.com/wiki/XCam2_and_Vanguard_ICC_Setup
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 21, 2010, 08:48:36 PM
Update: I installed camera 2 & 3, that site was very helpful......... :)%
Having a bit of interfearance, but I read that this is not unusuall.... ;)
Ozzy
Title: Re: VA12A and Windows 7- The USB Killer
Post by: mike on November 21, 2010, 08:57:24 PM
sounds like you are on a roll!
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 22, 2010, 10:31:12 PM
Update: My reception, was piss poor to say the least on camera 2 & 3, (2 is mounted at the rear door & 3 at my front door), so I put a tiny L bracket up high in the hall way & used some double sided tape to mount the receiver on it, it's allot better now.....
The only thing is that as I view my front door, (3), , Vanguard switches to my rear door, (2), automatically.....
It wont hold the front door, (3), for more than a few seconds....weird B:(
I went into Vanguard & deleted & then reinstalled camera 3, but it does the same thing, it holds for a few seconds & then switches to camera 2
Always to camera 2 & camera 1 works fine....(it doesn't wanna get involved...lol).
Tomorrow I'll install  camera 4 & see how things go, either way, I'm content....
This system seems to have a lot of bugs in it & from where I was a few days ago to today.....I'm ok with it........
Title: Re: VA12A and Windows 7- The USB Killer
Post by: mike on November 23, 2010, 07:11:18 AM
sounds like progress.

IIRC, vangaurd has a setting to automatically scan thru the cameras; might you have that feature turned on?  Remember the basics:  the camera house/unit code has to be sent to the camera to switch it on (and the others off).  so it appears someone is sending that code!  a cool test would be to unplug the things that can send this command.  not sure what they are in ur case.  probably a rr501 rf rcvr thing plugged in (for remote rf commands) and maybe a CM15 or cm19 at the computer? 

I ultimately removed the little flat antenna on my camera rcvr unit and wired the coax to a plug on the side.  I went to ebay and bought a $ 6 hi gain 2.4ghz (wireless network) matching antenna (18db rating, like 15"long) and use it.  I went from the 10' range to having a camera on same level and around the other side outside of the garage (straightline path about 60'  thru multiple wood walls) and get a slightly snowy but acceptable pix.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Brian H on November 23, 2010, 07:28:48 AM
Do you have any motion sensors?
Are they addressed in the same block of adddresses assigned to the camera control?
As mike indicated. Do you have any other RF Transceivers like a TM751 or RR501?
Title: Re: VA12A and Windows 7- The USB Killer
Post by: mike on November 23, 2010, 07:59:02 AM
good point I missed Brian.  Dragnet, in case you are not yet aware of it, the x10 camera control stuff uses BANKS of 4 consecutive unit codes (same house code) for camera control.  so say u r using C1,C2,C3,C4 for ur 4 cameras.  If vang or u send a C3, some magic thing takes it on itself to also send C1 off, C2 off, & C4 off.  I say magic cuz I don't know who really does this.  It  may be rf out of the cameras to the others, it may be the cm15. Actually I do think it is the cameras send rf out for the others, so they need to be close enough to each other to swtich properly.  (In my case to be sure my cameras 100' from each other try to sw right, I do a ALL C OFF command in my macros before turning on the camera I want) 

Someone can tell us! 

But the bottom line is it happens.  So if you have a motion sensor as one of those group of 4 it may be changing the cameras on you.  I believe the groups are 1-4, 4-8, not sure if higher or not.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: J.B. on November 23, 2010, 08:17:32 AM
The cameras are grouped in groups of 4 as Mike stated.
They can span all 16 unit codes: 1-4, 5-8, 9-12, 13-16.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Don N on November 23, 2010, 10:50:53 AM
Dragnet ... I believe, what you've described is a symptom of not having the video receiver's antenna positioned properly.

It's important to have all your camera's antenna pointed (as best you can) toward your video receiver.  And to have your video receiver's antenna pointed at your cameras.  Since you have several cameras, at different locations, you must position your video receiver's antenna so that you get the best reception from all your cameras.  You'll have to experiment, by moving your video receiver's antenna, to get the best reception from all cameras.  It's frustrating and may take several attempts to get the antenna on the video receiver positioned properly.

You may also need to move your video receiver a little bit too.  Even moving it a couple of feet, horizontally/vertically, will have different results.  Keep your video receiver away from other devices, such as routers.
 
I have four cameras that are on two floors and are basically pointing in four different directions.  It took a little effort to position my video receiver so that I got good reception from all cameras.  But it can be done.   
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 24, 2010, 02:47:40 PM
Mike & Brian........
Ironically, it's the farthest camera, (3 by my rear door), that seems to be hogging up the signal.............
I installed camera  # 4 yesterday & the same as before, no matter which camera I go too, it goes back to camera 3!
As of now I just have my pan & tilt camera. (#1), hooked up like as it, covers my front yard pretty good in all directions
I'm thinking of selling 2 cameras on E-bay & buying another pan & tilt unit to cover the back yard & be done with it, as I'm not worried bout controlling my cameras from a remote locations or through my I phone.....
I don't have any motion sensors hooked up, I have the transmitter thimgy , (the thing with the extending antenna that plugs into the AC outlet), plugged in half way between the cameras & the receiver.
I also have the "firecracker" hooked up, although I don't even know if I need that? 
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 24, 2010, 02:55:11 PM
Dragnet ... I believe, what you've described is a symptom of not having the video receiver's antenna positioned properly.

It's important to have all your camera's antenna pointed (as best you can) toward your video receiver.  And to have your video receiver's antenna pointed at your cameras.  Since you have several cameras, at different locations, you must position your video receiver's antenna so that you get the best reception from all your cameras.  You'll have to experiment, by moving your video receiver's antenna, to get the best reception from all cameras.  It's frustrating and may take several attempts to get the antenna on the video receiver positioned properly.

You may also need to move your video receiver a little bit too.  Even moving it a couple of feet, horizontally/vertically, will have different results.  Keep your video receiver away from other devices, such as routers.
 
I have four cameras that are on two floors and are basically pointing in four different directions.  It took a little effort to position my video receiver so that I got good reception from all cameras.  But it can be done.   

I've turned the video receiver's antenna every which  kind of way & nothing...........
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 24, 2010, 08:09:34 PM
I renamed the cameras..well 1...!
I placed the rear door camera, (the one that seems to over power the other),  to A "6"..hoping that the larger frequency gap would help. but the same keeps happening...
(I left the front door as A-3 & the pan n tilt as A-1)............
I even placed the Vanguard on SCAN,  but even though it shows on the screen as though it's scanning, it holds the picture from my rear camera, (A-6)
Also, is it normal for the transmitter to click every so often as I try & toggle though my cameras? (other than that it doesn't make a sound)
Btw, I can still pick up the image of my pan n tilt camera, (A-1), although I have to restart Vanguard a few time to do so........
Once I go to my rear camera, it pretty much stays there.....
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 24, 2010, 10:23:35 PM
Ok, I'm currently NOT running the software & I just heard the transmitter click twice...Fyi is all :'
Title: Re: VA12A and Windows 7- The USB Killer
Post by: mike on November 25, 2010, 08:06:13 AM
xmtr click?  u mean ur tm751?  it clicks only when it rcvs an A1 command!

so u r sending A1.  u need to find out why and correct it.  this is why a1 camera keeps coming on the screen id say.

but then u said u changed a1 to a6?  first, u gotta keep all 4 in sequence a1-4 or a5-8, etc so they turn each other off when they sw.

normally if u r not doing the switching urself on purpose and 1 camera stays on even when u tell another to come on, it is because it is not getting the off command via either rf (from the other cameras due to the a1-4 set) or any other way.  I would unplug it and see if ur other 3 can be controlled and switched on command.  if so, i would plug the rogue one back in close to the other 3 and the cm15 so I know it can get the rf sig from the others and the turn on command from the cm15.

short of that, i would take the rogue camera plug it in at same outlet as cm15 then use my remote control and actually turn it off by pushing a6 off button and see if it goes away.  that should confirm you have it too far away from the other cameras and/or it cannot get the power line sig to turn on from the cm15.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 25, 2010, 10:17:07 AM
Happy Thanksgiving day
I'll mess with this tomorrow
& yes by transmitter I meant the tm751!
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 29, 2010, 06:21:38 PM
Ok. I can turn the cameras on & off with the remote now..... :)%
However, it still won't hold camera 3, it defaults to camera 2....ALWAYS! :)
What does da "firecracker" do......... exactly?
Does the firecracker send signals to the tm751? ???
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Brian H on November 29, 2010, 06:29:06 PM
The serial CM17A Firecracker module sends X10 RF commands to things like the TM751 or RR501.
X10 also has a USB CM19A that sends an X10 RF command and can receive X10RF commands for processing by the computer.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on November 30, 2010, 09:52:08 AM
Yes, the USB CM19A "firecracker".........sends signals to my TM751?
I guess that what males it click?
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on January 07, 2011, 04:30:54 PM
Ok, for the past few months when I launch my Vanguard, (latest edition sa26a), it says that it cannot locate the VA12 & then shuts down, sooo EVERYDAY, I  reinstall it in order to get it to work...........
It's been working till today.........
It gets stuck at 87% trying to install the drivers for the "VA10"...!
I had not noticed it was the driver for the VA10..............before, but it worked............
If I unplug the VA12, it completes the install. but then when I plug it back in it gives me the same message "cannot locate the VA12"
Today I installed AHP in the hope that it would install the proper drivers, but it did not fix the problem
I just restore my PC to 1/05 in order to remove the AHP, or anything else as it was working fine yesterday,,,,,,,,,,,,after I reinstalled the Vanguard....of coarse!
I then again attempted to reinstall the Vanguard, but it got stuck at 87% trying to install the drivers for the VA10.....
Advice..........? ???
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on January 07, 2011, 05:26:45 PM
Btw, under my device manager it ALWAYS shows the VA12 plugged in, so it's definitely a drivers issue...I think
Title: Re: VA12A and Windows 7- The USB Killer
Post by: lodtrack on January 25, 2011, 03:27:05 PM
I hate to be a party pooper but if you want less frustration buy a 3rd  party usb video interface(http://us.kworld-global.com/main/prod_in.aspx?mnuid=1306&modid=10&prodid=104&flag=1 )
with any video capture software package, you can run the camera in a separate window and access it with "logmein" from logmein.com for free. You can have AHP running along with the capture software and monitor both hassle free and get good resolution. This avoids all the issues installing an add-in to AHP that is afterwords dependant on the X10 servers.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Dragnet on January 28, 2011, 07:39:56 PM
I hate to be a party pooper but if you want less frustration buy a 3rd  party usb video interface(http://us.kworld-global.com/main/prod_in.aspx?mnuid=1306&modid=10&prodid=104&flag=1 )
with any video capture software package, you can run the camera in a separate window and access it with "logmein" from logmein.com for free. You can have AHP running along with the capture software and monitor both hassle free and get good resolution. This avoids all the issues installing an add-in to AHP that is afterwords dependant on the X10 servers.
"Attention: this version of CyberLink software is not compatible with Windows 7
Title: Re: VA12A and Windows 7- The USB Killer
Post by: MtnLion on January 13, 2012, 04:05:27 PM
Guys, it seems that there is no setting that Windows 7 thinks can make Vanguard work properly:

Fault bucket 2641631846, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: rundll32.exe
P2: 6.0.6000.16386
P3: 4549b0e1
P4: xvidns.dll
P5: 3.0.0.318
P6: 4e860d84
P7: c0000005
P8: 0005c5cd
P9:
P10:

Attached files:
C:\Users\Steve\AppData\Local\Temp\WER537D.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_rundll32.exe_ed9b83eec6947c65c6858b780793f5ada734_2e905cef

Analysis symbol:
Rechecking for solution: 0
Report Id: b82f889b-3e28-11e1-88cb-485b3923f0f0
Report Status: 0

Faulting application name: rundll32.exe, version: 6.0.6000.16386, time stamp: 0x4549b0e1
Faulting module name: xvidns.dll, version: 3.0.0.318, time stamp: 0x4e860d84
Exception code: 0xc0000005
Fault offset: 0x0005c5cd
Faulting process id: 0x1bc4
Faulting application start time: 0x01ccd23579e7e44d
Faulting application path: C:\PROGRA~1\COMMON~1\X10\Common\rundll32.exe
Faulting module path: C:\PROGRA~1\COMMON~1\X10\Common\xvidns.dll
Report Id: b82f889b-3e28-11e1-88cb-485b3923f0f0


I have seen the whole gamut of problems with this software (using the term generously).  I have tried single camera, multiple camera, no camera.  I have seen intermittant lengths of service, while now it seems to just want to go TU immediately, the icon is in the tray, but hovering will cause it to disappear, the application window never comes up.  What gives?  
Title: Re: VA12A and Windows 7- The USB Killer
Post by: asinblue on February 01, 2012, 12:36:20 PM
The previous content of this post violated the posted X10 General Forum User Etiquette Policy (http://forums.x10.com/index.php?topic=12842.0) and has been removed.
Title: Re: VA12A and Windows 7- The USB Killer
Post by: Tuicemen on January 04, 2015, 08:21:19 PM
I can help on this subject (I think)!
I had the most trouble setting up this device. Unknown device no matter what I tried and I got way into troubleshooting probably 4 hrs total. Then I surmized teh only thing that could be wrong was power requirements. I plugged a powered USB hub into my PC port and faster than you can say V-A-12-A it was installed. Try a powered hub if your having any trouble with that device!
CHill


I was about to toss my VA12(not sure why I hadn't yet) when I stumbled on to this old post.
My VA12a and USB mouse/keyboard both started to come up as unrecognized at the same time.
I tested my mouse keyboard on another Windows PC and got the same error so I pitched them.
I wish I had seen this prior maybe they would have worked on a powered hub too.
My VA12A now has a new life.