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🖥️ActiveHome Pro => Plug-ins => iWatchOut/iWitness => Topic started by: Don N on August 28, 2010, 07:04:18 PM

Title: Windows 7 PC and VA12A 64-bit drivers
Post by: Don N on August 28, 2010, 07:04:18 PM
Has anyone been successful in viewing their wireless X10 cameras using a Windows 7 64-bit PC?  I've been successful using a previous XP PC and I'm successful in viewing my cameras via a TV.  So I know my setup works. But I have not been successful in viewing my cameras via my Windows 7 PC.  When I plug in my VA12A it doesn't load the drivers.  Can someone help with this issue?  X10 level 2 support seems to be stumpted 
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: Dr.Fiero on August 28, 2010, 10:20:29 PM
That's what I'm using - no problems. 

It's been long enough now that I don't remember the precise sequence used, but...  it wasn't that hard.

I seem to recall plugging in the device.  It fails to load drivers (of course).
Went into device manager, found the failed device.
Bring up the manual driver loading option, pointed to the folder, and let it load.
Restarted.

Seems to work!
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: Don N on August 29, 2010, 12:57:52 AM
Dr.Fiero -- Not sure if this is what you were referring to or not (see below).  But I haven't been able to make this work either.

C:\Program Files (x86)\Common Files\X10\DriverInstall\VA12A Video Capture\Vista64
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: Dr.Fiero on August 29, 2010, 10:48:39 AM
Did you grab the drivers, and the info from this page?
http://kbase.x10.com/wiki/VA12A_Driver_Load_Procedure
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: Don N on August 29, 2010, 12:26:19 PM
Yes, I've done that too.  After following those instructions I get the message "Windows found driver software for your device but encountered an error while attempting to install it  -- X10 VA12A Video Capture -- Driver is not intended for this platform ."
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: Dr.Fiero on August 29, 2010, 01:44:57 PM
Not sure what to tell ya here...

Under properties, I'm showing: Version 2.87.0.33

Are you plugged into a hub by chance?  Try straight into a 2.0 port if so.
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: Don N on August 29, 2010, 09:26:25 PM
Sorry, but what are you referring to (an application, driver, etc.) when you say Version  2.87.0.33?  And to answer your question ... I've connected the VA12A directly into Port 2
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: Dr.Fiero on August 30, 2010, 10:28:29 AM
In reference to the installed driver version.
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: Don N on August 30, 2010, 12:28:52 PM
Thanks Dr.Fiero ... that's the same version number I have on the installed driver.  I'm beginning to think that the VA12A may be defective.  Although this is the second one that I've received.  And my system (PC) does recognize the device as a VA12A device.  So that kind of tells me the VA12A may not be defective. 

Some directory path is broken somewhere that prevents the software being loaded properly (a guess on my part).  This is the path where the driver is being loaded on my PC (C:\Program Files (x86)\X10 Hardware).  Within that directory is a folder with a text document call INSTALL and two Internet shortcuts (X10 Hardware Setup Help and X10).  If I open the INSTALL document it looks like program code and is Titled: X10 Hardware (TM) Setup.

Dr.Fiero, if you have this file would you send me a copy (see my profile for email address).  I would like to compare it to my file.  Thanks.
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: Dr.Fiero on August 30, 2010, 06:53:54 PM
You evidently have extensions turned off - the file is called 'install.log'

Anyhow, it's just a record of what got installed in the registry, etc.
I'll send you a copy if you like - but I don't think it'll help much.
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: Don N on August 31, 2010, 11:04:30 AM
Dr.Fiero -- thank you for the copy of your INSTALL.log.  Actually the file helped me a lot.  There are some subtle differences in your log when I compare it to my log.  These I don't understand yet ... but I will eventually.  At the very least the log shows the x10drivers executable is completing the install.  And that's what I wanted to know initially.  So comparing it to your log confirms that.

What I need to learn now is, what is supposed to happen when I connect the VA12A.   
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: mike on September 01, 2010, 08:21:49 PM
dont want to burst ur bubble, but search these forums for past posts on va12 and win7.

I personally did complete testing on va11 & va12 on win7 32bit & win7 64bit machines here.

va11 works with both.

va12 works with win7 32bit and NOT win7 64bit.  the drive is not compatable with win7 64bit.  period.  lots of supposed do this do that stuff stated but in the end there is no win7 64bit driver that will work with the va12.

do as I did;  buy a va11 and go on.

BUY A VA11 AND GO ON IS A TYPO - SHUUD HAVE BEEN BUY A VA12 AND GO ON.  VA11 WONT WORK WITH WIN7 64BIT/ PERIOD.  VA12 DOES WITH VER 2.236 AHP no special drivers
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: Don N on September 02, 2010, 10:50:14 AM
Mike -- interesting comments.

I have a VA11A that worked fine with my XP PC, but does not work with my Windows 7 64-bit PC.  Nor does the VA12A work with my Windows 7 64-bit PC.  But looking at Dr.Fiero's comments his VA12A works fine for him 

I have a couple of questions regarding your testing.  Did you use the same driver download file from http://software.x10.com/pub/applications/drivers/x10drivers.exe for your VA11A and VA12A testing?  And the VA11A worked fine for your Windows 7 64-bit PC ?  When you connect the VA11A to your Windows 7 64-bit PC, where in the Device Manager does the VA11A show up?  Does the device show up with an exclamation point (!)?  What kind of computer(s) were you using for your testing?

Sorry for all the questions, but I'm just trying to understand how to fix my problem.

Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: J.B. on September 02, 2010, 10:58:04 AM
I'm also having no issues using the VA12A on Win7 x64.
I can't remember the process but it seemed very simple.
Video will bloom though if you're running an AHP version below 3.236.

You're 100% sure you have it plugged into a USB 2.0 port?


Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: Don N on September 03, 2010, 11:48:06 AM
J.B. -- This my is my port location    Port_#0008.Hub_#0002
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: J.B. on September 03, 2010, 01:58:32 PM
Don, have you tried this.
Go to device manager and find the VA12A. Right click and select Uninstall device and also check delete driver software for this device.
Restart your system.
When the computer restarts it should try to install drivers for the VA12A. If it asks to search online, do this.
I just tried this process and Windows update actually picked up and installed the driver properly and it's again working fine.
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: J.B. on September 03, 2010, 04:03:18 PM
Just out of curiosity, assuming, this being posted in the iWatchOut section, you're using AHP to try and view your cams, what version of AHP are you currently running? The VA12A will not work with any version below 3.236.
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: Don N on September 04, 2010, 11:21:39 AM
J.B.  Wow I hadn't heard that about a specific version being required for the VA12A to work properly.  I am running AHP version 3.228.

Dr.Fiero what version you are running?

Now having said all of that, I don't even have AHP running when I try to load the drivers.  So at that time it's version independent.  Now maybe it won't work under version 3.228 once the drivers are loaded.  That I don't know.  But I can't get far enough to test AHP because the drivers never get loaded.

J.B.  I haven't tried your previous suggestion.  We are leaving today and won't be home for about a week.  I'll try your suggestion when we get back home.  Thanks.
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: Dr.Fiero on September 04, 2010, 11:56:06 AM
3.271

Earlier versions failed.  So I put up with the 'bugs' of the current one.
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: Brian H on September 04, 2010, 12:22:20 PM
http://kbase.x10.com/wiki/VA11A
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: Don N on September 29, 2010, 04:04:41 PM
My cameras now work.  And I must say the VA12A is an improvement (picture quality) over the VA11A.

Like most things that finally work after messing with it for some time, I'm not sure I know what the final solution was.  I think it was a combination of several things.  First I saved my .ahx files from my Windows 7 PC.  Then I unistalled AHP version 3.228 and deleted all remaining AHP files that resided in directories C:\Program Files (x86)\ActiveHome Pro, C:\Program Files (x86)\X10 Hardware and C:\Program Files (x86)\Common Files\X10.

Once that was completed I downloaded, from the X10 Software Download Center (http://www.x10.com/support/support_soft1.htm), ActiveHome Pro version 3.271, all Plug-Ins and X10 USB Video Drivers.  Installed all software.  Registered all Plug-Ins.  Cleared and downloaded everything into my CM15A.  Rebooted my PC.  Then everything worked fine.    >! 

     
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: J.B. on September 29, 2010, 04:08:02 PM
Good to hear you were able to get this working!  >!
Title: Re: Windows 7 PC and VA12A 64-bit drivers
Post by: mike on November 19, 2010, 07:04:49 AM
My cameras now work..............I'm not sure I know what the final solution was.  I think it was a combination of several things.............................I downloaded ActiveHome Pro version 3.271

You said in earlier post ur 3.228 was not important since you were not using it so driver had no meaning.  u also said u think ur other software never seemed to load the drivers. 

so what driver was on ur system to be used by the va12?  [he one from ahp 3.228 that is known not to work with win7 & va12][/i]

as soon as I saw ur post about using 3.228 and not getting any other drivers installed on ur system, i was going to write:  update to 3.296 anyway to get the right driver.  just as an aside, I do believe a device driver is PROGRAM INDEPENDENT, not the other way around as u assumed.  so whatever driver u have installed for a device will be used for any program wanting to use that device.  hence ur problem until you updated driver to one >3.228.