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🖥️ActiveHome Pro => Mobile Apps => Plug-ins => iWatchMobile => Topic started by: J.B. on September 27, 2010, 06:22:08 PM

Title: New iWatchMobile
Post by: J.B. on September 27, 2010, 06:22:08 PM
Has anyone tried this yet?
If anyone has been able to use this, what are your thoughts on it and does it work well?
Also, does anyone know what port(s) this uses?

Title: Re: New iWatchMobile
Post by: X10 Dev on September 27, 2010, 11:56:23 PM
Has anyone tried this yet?
If anyone has been able to use this, what are your thoughts on it and does it work well?
Also, does anyone know what port(s) this uses?

iWatchMobile uses the same port 8777 as ActivePhone.
Title: Re: New iWatchMobile
Post by: J.B. on September 28, 2010, 01:17:47 PM
First impressions of iWatchMobile not so good... :-\
After completely having to reinstall AHP because of issues installing ActivePhone, it appears I will have to do so again after installing iWatchMobile.
I can bring up my cameras on my iTouch but not my BlackBerry.
The icons for the app load on the BlackBerry but no image from the cams.
It also appears to have disabled ActivePhone on my iTouch.
When I attempt to pan, tilt, or zoom any of my Vanguard or Sentinel cameras they will not respond, but will if I try to control them directly from AHP or remotes.
The only camera I can get to respond to iWatchMobile is a Ninja base.
A Sentinel camera within 5' of the CM15A will not respond at all.
When I send commands from iWatchMobile, they are all on HC A. Eg: A zoomin, A Panright/left/up/down. (Not sure this matters)
I have tried reinstalling iWatchMobile, iWatchOut and then iWatchMobile, a new .ahx file, reinstalling AHP and no change.

Just contacted customer service and they informed me that the software is buggy and are hoping to have it fixed by weeks end.  B:(
Title: Re: New iWatchMobile
Post by: hawk1 on September 28, 2010, 01:22:11 PM
The software is "Buggy".  Why didn't they test it thoroughly before selling it!!!   B:(
Title: Re: New iWatchMobile
Post by: J.B. on September 28, 2010, 01:34:18 PM
Quote
The software is "Buggy".  Why didn't they test it thoroughly before selling it!!!  B:(


It's unfortunate that this is all too common with x10 software.
I have mobile software for my standalone DVR that allows me to access my cameras with no issues. This was FREE software.
The only reason I had hoped to use iWatchMobile was to control the pan/tilt and zoom of my Sentinel and Vanguard cameras from my BlackBerry or iTouch.
Title: Re: New iWatchMobile
Post by: Dan Lawrence on September 28, 2010, 01:35:02 PM
Unfortunately, X10's software programmers are a fraction of what 10USA had 5 years ago.   There's apparently no pre-testing of new software which our European X10 cousins are light years above what X10 USA puts out.   The previous reports that AHP versions 3.236 and 3.271 were buggy seems to be that upgrades to your first version when you got AHP never totally overwrote the prior version.  If you install either as a "clean" install they both seem to work as AHP should.  
Title: Re: New iWatchMobile
Post by: J.B. on September 28, 2010, 01:39:35 PM
A clean install of AHP does seem to make a difference.
I had recently done this with AHP 3.271 and had no major issues.
It's only since installing this new software that I've had any real headaches again.
Uninstalling and reinstalling multiple times, having to re-register and call x10 support due to max registration counts, this really gets aggravating and time consuming.  :(


I should add, I've been using x10 software and hardware for many years and have been quite happy with the majority of my hardware modules, but the software leaves a lot to be desired at times.
Most of what I do with x10 requires software and an x10 system is only as reliable as the weakest link.
Title: Re: New iWatchMobile
Post by: Dan Lawrence on September 28, 2010, 01:55:40 PM
I stay away from add-ons.   If installing over a prior version seems to cause all kinds of problems. That's a sign of poor software development.

My X10 system dates from the middle 1980's and does not require any "bells and whistles" to add to it. No cameras, no I phones (my cell phone carrier doesn't sell them and my wife and I are happy with what we have.   She texes, I don't)

If I were you, I'd send the thing back. 
Title: Re: New iWatchMobile
Post by: X10 Dev on September 28, 2010, 08:15:49 PM
Just contacted customer service and they informed me...

 B:( Customer service in this case does not know what they're talking about.  Let's figure out what is not working...  If we can find a bug, we'll fix it for you.  If it ends up being a feature that's unclear (or if you can think of something cool to add), we'll do that too...

You have camera video on your iTouch.  Good.  With respect to your Blackberry, what model of Blackberry do you have?

From my understanding of your email, you can control your PTZ Ninja base, but not other cameras from iWatchMobile.  You can control all cameras from AHP.  All are on house code A.  Now, iWatchMobile relays Pan/Tilt/Zoom commands via AHP.  If you can control your cameras directly from AHP, and if you can get video of the cameras on your phone, then the commands should get through.  You can check the AHP history log (F2) to see if the pan/tilt commands are being relayed.  Is the camera on?  You can turn on the camera by opening the camera select tab in iWatchMobile and selecting the camera.  You can see commands sent from iWatchMobile in your AHP history.  If you turn on your Vanguard camera from AHP and then control it via iWatchMobile, does that work?

Hope this is helping...


Title: Re: New iWatchMobile
Post by: HA Dave on September 28, 2010, 09:04:48 PM
I stay away from add-ons....... My X10 system dates from the middle 1980's and does not require any "bells and whistles" to add to it. No cameras, no I phones..... If I were you, I'd send the thing back. 

What are you thinking Dan?

I spent enough time in the Army to inform you with complete certaintee that: Central heat, running water [hot or cold], or any form of of plumbing more than a ditch... is an unneeded "bell and whistle". I've lived without the "bells and whistles" and I lived with LOTS of extra "bells and whistles". I like having all the "bells and whistles".

Electric seems to me to be more expensive than it was in decades past. I am not sure home automation can lower anyones electric bill. But automating things and adding extra features (or bells and whistles)... adds real value to my electrical use (and cost).

To the best of my knowledge.... no member at the forum is getting any younger. But we shouldn't allow our age to effect our common appreaction of Home Automation. Maybe... you just need a new automation project.
Title: Re: New iWatchMobile
Post by: Knightrider on September 28, 2010, 09:22:29 PM
Maybe one should not post in a thread where one has no experience. :'
Title: Re: New iWatchMobile
Post by: J.B. on September 28, 2010, 10:04:35 PM
Quote
  B:(  Customer service in this case does not know what they're talking about.  Let's figure out what is not working...  If we can find a bug, we'll fix it for you.  If it ends up being a feature that's unclear (or if you can think of something cool to add), we'll do that too...

You have camera video on your iTouch.  Good.  With respect to your Blackberry, what model of Blackberry do you have?

From my understanding of your email, you can control your PTZ Ninja base, but not other cameras from iWatchMobile.  You can control all cameras from AHP.  All are on house code A.  Now, iWatchMobile relays Pan/Tilt/Zoom commands via AHP.  If you can control your cameras directly from AHP, and if you can get video of the cameras on your phone, then the commands should get through.  You can check the AHP history log (F2) to see if the pan/tilt commands are being relayed.  Is the camera on?  You can turn on the camera by opening the camera select tab in iWatchMobile and selecting the camera.  You can see commands sent from iWatchMobile in your AHP history.  If you turn on your Vanguard camera from AHP and then control it via iWatchMobile, does that work?

Hope this is helping...

I'm not trying to seem rude at all, this is what Customer Service informed me of when I contacted them about the issues.
Another reason I had contacted them is because my software registration did not include a link to the iWatchMoblie download, but only to iWatchOut which comes with it.
Both reg codes were provided and when asked why this was, they informed me it was due to some bugs in the app they were wanting to work out before they provided the link.
Of course, SW45a is available on the download page and FTP, which is where I got mine.

Ok, let me try to clarify a few things.
I installed iWatchMobile and the interface comes up on both the iTouch and the BlackBerry.
No video feed shows on the BlackBerry, just the control buttons.
Video does show on the iTouch.
Both are being tested connected to my WiFi, not 3G.
I am familiar with how IP addresses work and enter this manually with no issue, but when I use the invite a cell phone function in AHP, it now only sends the address as http://0.0.0.0:8777/iwatch.
This is one thing I have noticed.
Another thing, since installing iWatchMobile, ActivePhone no longer functions at all on my iTouch, but does on the BlackBerry.
I get a 500 error on the iTouch.
When I uninstall AHP and reinstall without iWatchMobile, ActivePhone then works again on both devices.
Viewing the activity monitor in AHP, when attempting to control my cameras from iWatchMobile, shows that all commands other than camera selection are being sent on HC A. My cameras are NOT set to HC A.
The only cameras that respond when using the controls are ninja bases, my Vanguard and Sentinel cameras will not respond at all.
It shows the proper command to turn on, or select my other cameras, but they do not respond to any commands.
If I send commands directly from AHP the cameras will respond, but often erratically.
The cameras have no issues with commands from my CR15A or Icon/Nstinct remotes.
As I have said, I have no issues with these cameras receiving RF from the CM15A when I control them directly from AHP, but they do act erratically at times.

I'll start with this and see what can be figured out.
Any additional info you need, just let me know.

I would like find out what is causing this as I had been hoping for a mobile app to control my Vanguard and Sentinel cameras.

On the note of adding anything else that could be useful in the app:
It would be nice to have the same camera control that is available in AHP, as this connects to AHP to work.
Having the ability to go to camera presets, set presets, center the cameras, sweep the selected camera, iris up/down functions & focus for the Sentinel and Vanguards, start and stop snapshots and recording.
These functions would be nice to have available mobile as they are in AHP.

I've attached a screen shot of a few lines from my activity monitor when attempting to control the cameras via iWatchMobile.
Also, here is a screen shot of the about screen. When I first open AHP it will sometimes show iWatch as unregistered unless I click and hold the left mouse button down over the plug-in image.
The top one is showing OnAlert twice if I go to help/about in AHP once it is running.
Correct me if this does not appear to be a bug.


Sorry, forgot to add the BlackBerry is an 8530.
Title: Re: New iWatchMobile
Post by: J.B. on September 28, 2010, 11:29:03 PM
Ok, testing things out a bit more.
I changed a Sentinel camera to A1.
It now responds to iWatchMobile.
I see no mention of the cameras having to be set to codes A1-A4, but all I see in the activity monitor are commands using HC A.
My cameras are on HC F as I have other modules using the A code.
Is it not possible to use cameras set to any code?
If this is the case, it is very limiting to a lot of customers, as I myself use 7 cams and also see no option to use more than 4 in iWatchMobile.

Update: Well, I've edited the xPhone html document to allow use of HC F and it is now working to a point.
I am still unable to view video on the BlackBerry.

Title: Re: New iWatchMobile
Post by: X10 Dev on September 29, 2010, 12:33:31 AM
Ok, testing things out a bit more.
I changed a Sentinel camera to A1.
It now responds to iWatchMobile.
I see no mention of the cameras having to be set to codes A1-A4, but all I see in the activity monitor are commands using HC A.
My cameras are on HC F as I have other modules using the A code.
Is it not possible to use cameras set to any code?
If this is the case, it is very limiting to a lot of customers, as I myself use 7 cams and also see no option to use more than 4 in iWatchMobile.

Right now the client software is sending commands using house code A.  The PTZ ninja base will respond to pan/tilt commands on any house code.  The Vanguard and Sentinel cameras will only respond to PTZ commands issued on their own house codes.  I agree that is too limiting to force all Vanguard/Sentinel cameras to use house code A.  I'll update the software tommorrow to support all house codes and more cameras. 

As for iWatchMobile on your Blackberry 8530, I'll see if I can track down an 8530 to test on.

That's very curious that you're seeing a selective error for ActivePhone with iWatchout installed.  It works fine here.  We'll investigate further and try to see how this could happen.
Title: Re: New iWatchMobile
Post by: J.B. on September 29, 2010, 12:35:47 AM
Thanks kindly.
Title: Re: New iWatchMobile
Post by: mcguyver on September 29, 2010, 08:58:57 AM
I was really looking forward to the software working. They advertise install in less then 5 mins which is true but they didnt say you had to go through hours and hours of aggravation.
when i installed the iwatchmoble my ahp becomes unregistered. When i reinstall AHP the software registers just fine until i install the iwatchmoble then it becomes unregistered again.
When i connect and try my blackberry storm i get a timeout on my phone.
I hope a solution is found soon. I am very disappointed and will not buy anymore software products until the iwatchmoble works. I am done spending money on x10 products that are not as advertised and i dont have time to play software games.  B:(

Title: Re: New iWatchMobile
Post by: HA Dave on September 29, 2010, 10:48:00 AM
I was really looking forward to the software working........ i dont have time to play software games.  B:(

I am looking forward to the phone app myself. Except my wife won't let me upgrade my phone to Web enabled... until I get a job.. or maybe win the lottery. I am off to buy a lottery ticket now.
Title: Re: New iWatchMobile
Post by: J.B. on September 29, 2010, 10:53:13 AM
Quote
When i connect and try my blackberry storm i get a timeout on my phone.



Are you trying to connect through WiFi or a 3G connection?
If using 3G and your AHP computer is behind a router, you will likely have to setup port forwarding for it to work.
Title: Re: New iWatchMobile
Post by: mcguyver on September 29, 2010, 11:35:59 AM
Quote
When i connect and try my blackberry storm i get a timeout on my phone.
Are you trying to connect through WiFi or a 3G connection?
If using 3G and your AHP computer is behind a router, you will likely have to setup port forwarding for it to work.


My storm does not have wifi so 3g is it. I do have a router in line at home running the AHP. I have no problem using pcanywhere or logmein to access my computer from work.  This is the first i have heard about port forwarding. How is that done?
Thanks
Title: Re: New iWatchMobile
Post by: J.B. on September 29, 2010, 12:03:28 PM
Normally you would login to the router with its IP address. This is normally something like 192.168.0.1 (you would have to check your specific routers documentation)
There should be an option within your router to setup port forwarding.
iWatchMobile and ActivePhone use port 8777, so this is the port to forward.
You will need to know both your internal and external IP.
If you have a dynamic IP (changes frequently) I would look at using a free service like DynDNS.com.
This will allow you use a domain name in place of having to remember updated IP addresses. Eg: Always type the same address in this format http://myahpcomputer.com:8777/iwatch instead of a different IP address such as http://0.0.0.0:8777/iwatch. If you know your external WAN (internet) IP, or you have a static IP, chances are you won't need to worry about this.
I'll attach an image that shows a basic idea of what you need to setup for port forwarding.
In the IP box in the port forwarding settings you would type the computers internal LAN IP that is running AHP.
This will direct an outside connection on port 8777 to that specific internal computer.
From your BlackBerry browser you would type http://yourexternalipaddress:8777/iwatch or click the email link you generate in AHP under plug-ins/iWatchMobile/Invite a cell phone.

Hopefully you can make some sense of this.
If you need any more info, just let us know.


As far as I know, x10 does not currently support 3G connection info in their setup instructions for this where it is more involved and has such a wide number of variables because of so many different brands of routers.
The picture I attached is an emulation page of a D-Link router. If you use a different brand router it may be slightly different to setup.
If you are unable to get it working, letting us know the specific make/model of your router may help.
Title: Re: New iWatchMobile
Post by: mcguyver on September 29, 2010, 12:23:36 PM
Thanks , Yes i can understand what your talking about and will have no problem setting it it.BUT most do not know the cd tray is not for coffee cups and for them to set up port forwarding maybe next to impossible.  rofl   
Title: Re: New iWatchMobile
Post by: J.B. on September 29, 2010, 12:25:21 PM
For anyone else who may be trying a similar setup.

A good source of info for anyone who is unfamiliar with port forwarding is this website:

http://portforward.com/

Title: Re: New iWatchMobile
Post by: J.B. on September 29, 2010, 02:15:55 PM
Just downloaded and installed what appears to be an updated version of AHP, ActivePhone and iWatchMobile.
I see no visible difference with these than the 3.281 version.
Shows version 3.282.
Uninstalled the entire AHP suite and every time I have done so recently, when I reinstall the iWatchOut plug-in and run AHP, I receive "error getting x10nets interface".
I've downloaded iWatchOut several times thinking it may be a corrupt installer with the same error each time.
Once I install OnAlert, this error stops.

Any ideas on how to fix this?
Title: Re: New iWatchMobile
Post by: anthonylavado on September 29, 2010, 02:18:08 PM
...i install the iwatchmoble then it becomes unregistered again.
If it's anything like ActivePhone, then you should have a new registration code for Active Home Pro, that enables all these features. I would suggest checking with Support if you didn't get one with the e-mail. What the others have mentioned about checking ports is also true, see my Active Phone thread for similar network troubleshooting. The concept is the same, just a different web service.

If you don't have iWatchMobile installed and registered, nothing will show up when you try to access with your phone, either on WiFi or even after the setup to make it work on 3G. Regular AHP with iWatchOut and *not* iWatchMobile doesn't have the software to talk to your phone.
If reinstalling regular AHP was the last thing you did, then that's why.

Try the software at this link for me: ftp://ftp.x10.com/pub/applications/activehomepro/sw45a_iwatchmobile.exe
Title: Re: New iWatchMobile
Post by: anthonylavado on September 29, 2010, 02:20:34 PM
"error getting x10nets interface".

This is the place to start, including instructions for a clean re-install at the bottom: http://kbase.x10.com/wiki/Run_X10NET_Service_as_Administrator
Title: Re: New iWatchMobile
Post by: J.B. on September 29, 2010, 02:33:22 PM
Thanks.
This is only happening though, or so it appears, after installing the iWatchOut plug-in.
Once I install OnAlert the error stops.
I normally install AHP and the plug-ins in the order they were released.
I've done multiple clean installs recently and getting a bit tired of having to call customer service and wait on hold to reset my reg code counts on the server.
There's got to be an easier way to get this stuff to work.  B:(
Any way to backup your registration easily before doing a clean install?
Title: Re: New iWatchMobile
Post by: anthonylavado on September 29, 2010, 05:09:30 PM
Any way to backup your registration easily before doing a clean install?
If there is, I haven't looked for it yet. I've only ever re-installed once, and that was because I messed it up on purpose (the joys of reverse engineering).
Title: Re: New iWatchMobile
Post by: J.B. on September 29, 2010, 08:25:36 PM
Quote
Right now the client software is sending commands using house code A.  The PTZ ninja base will respond to pan/tilt commands on any house code.  The Vanguard and Sentinel cameras will only respond to PTZ commands issued on their own house codes.  I agree that is too limiting to force all Vanguard/Sentinel cameras to use house code A.  I'll update the software tommorrow to support all house codes and more cameras.

As for iWatchMobile on your Blackberry 8530, I'll see if I can track down an 8530 to test on.

That's very curious that you're seeing a selective error for ActivePhone with iWatchout installed.  It works fine here.  We'll investigate further and try to see how this could happen.

Just curious what updates have been made.
I see 3 updated file versions today but cannot tell what the changes are and there is no updated revision history posted.
Title: Re: New iWatchMobile
Post by: X10 Dev on September 30, 2010, 01:59:45 AM
Just curious what updates have been made.
I see 3 updated file versions today but cannot tell what the changes are and there is no updated revision history posted.
The update you're looking for is still pending.  It's going through testing right now, and it will likely be tommorrow morning before it is visible on X10's software download page. 

All the issues you mentioned have been fixed -- Except I can't confirm the Blackberry fix yet as I'll have access to an 8530 in a day or two...

- House codes are tracked for cameras, so pan/tilt commands will work with Vanguard/Sentinel cameras on all house codes
- Camera scanning is improved, and 16+ cameras are supported
- The web client has been simplified for better compatibility with older cell phone browsers
- Registration issues are fixed

The updated version is iWatchOut v.283
Title: Re: New iWatchMobile
Post by: J.B. on September 30, 2010, 08:58:55 AM
Thanks for the update, it sounds good.
Anxious to test it out.


Title: Re: New iWatchMobile
Post by: joelvk on October 01, 2010, 08:41:25 AM
I just installed AHP and iwatchout and iwatchmobile yesterday and I am having the opposite problem of J.B.  My iphone only shows the blue screen with no video.  I can control the cameras and change them but no video.  I have all 3 of the latest from the web site.
Iwatchout 3.8.2
iwatchmobile 3.8.2
AHP 3.8.2

I also tried to view video via 3g from iphone and could not even get a connection.  I am forwarding port 8777 to my internal ip address.
I am an IT tech so am very aware of how to do this.  Also using dyndns for external IP address.  Have tried the domain as well as external IP address and no connection at all.
I have had vanguard internet software installed for a few months and have been viewing video with remote desktop but that is very slow.
Thought this was a better solution for viewing on phone.
An ideas on how to show the video?
Title: Re: New iWatchMobile
Post by: J.B. on October 01, 2010, 10:58:23 AM
Installed the most recent updates and happy to say they have addressed many of the issues I found.
I'm still having issues with video displaying on the BlackBerry and also the zoom out button does not appear to be sending commands with the BlackBerry.
I noticed previously the zoom out button on the BlackBerry would only send the selected cameras on command.
I did see the video on the BlackBerry, but this only lasted a short time before I was getting a black screen with only the interface displaying.

Thank you for the improvements so far.  >!
Title: Re: New iWatchMobile
Post by: joelvk on October 01, 2010, 06:22:08 PM
What versions are those if I might ask?
And where did you get them?
OK I just looked at the site and am assuming they are 3.283.
I downloaded and still have the same results. :(
Title: Re: New iWatchMobile
Post by: X10 Dev on October 01, 2010, 08:21:04 PM
What versions are those if I might ask?
And where did you get them?
OK I just looked at the site and am assuming they are 3.283.
I downloaded and still have the same results. :(
3.283 is the latest version.  You can get the new software at http://www.x10.com/support/support_soft1.htm

Sorry if some of my questions are too obvious, but:
- When you control cameras and change them do you get video updates for the cameras on the camera change page on your iphone?
- What cameras do you have and how are they hooked up to your PC?  Can you see video in AHP in 'Go Live'?
- Can you access the app on your PC's web browser at http://127.0.0.1:8777/iwatch

- A quick test, from your PC's web browser (or from your iphone if you use the appropriate IP address)

    http://127.0.0.1:8777/image?Act=image&Idx=-1&Cam=14

will grab the latest recorded still image from your first camera (Cam=15, second camera, etc.)

- Furthermore,
    http://127.0.0.1:8777/image?Act=image&Idx=0
will grab the latest video frame (e.g., from live video, not from the still image database)


Title: Re: New iWatchMobile
Post by: the4tfamily on October 02, 2010, 01:32:54 AM
I have the android eries, and can not see the video.  i can turn on the flood cams and such, but see no video.  do i need activex on my phone to see the video?? ???
Title: Re: New iWatchMobile
Post by: X10 Dev on October 02, 2010, 12:20:17 PM
I have the android eries, and can not see the video.  i can turn on the flood cams and such, but see no video.  do i need activex on my phone to see the video?? ???
No, your eries should work.  What do you see on the screen?

I have the same questions as I asked the previous user:

- What cameras do you have and how are they hooked up to your PC?  Can you see video in AHP in 'Go Live'?
- Can you access the app on your PC's web browser at http://127.0.0.1:8777/iwatch

- A quick test, from your PC's web browser (or from your android phone if you use the appropriate IP address)

    http://127.0.0.1:8777/image?Act=image&Idx=-1&Cam=14

will grab the latest recorded still image from your first camera (Cam=15, second camera, etc.)

- Furthermore,
    http://127.0.0.1:8777/image?Act=image&Idx=0
will grab the latest video frame (e.g., from live video, not from the still image database)
Title: Re: New iWatchMobile
Post by: J.B. on October 02, 2010, 12:28:20 PM
Oddly, after installing version 3.285 things were looking up using the iTouch.
Still the BlackBerry issues.
Now suddenly I cannot view video on the iTouch either, all I get is the blue background.
I can control the cameras, but no video feed.
I am often getting "An error has occurred while communicating with your AHP USB interface" in AHP.
This happens when controlling cameras using iWatchMobile.
I receive this error with any of 3 CM15As I have tried and several different versions of AHP and the plug-ins.


Just to add, the questions you asked the other users:
Camera feed runs to VA12A. Video displays properly in AHP.
Using the links you posted I only get the background image and the interface with no video feed.
This started randomly as this was working.


Update:
When I lose the video feed on the iTouch, exiting AHP and running it again doesn't fix the issue unless I kill the x10nets process first.
So this says to me that there may be an issue with x10nets.
Title: Re: New iWatchMobile
Post by: Frank3d on October 02, 2010, 03:41:16 PM
The software is "Buggy".  Why didn't they test it thoroughly before selling it!!!   B:(
Because its all experimental. Where can you get this kind of functional software for this kind of price. Give them a break. If you want more go on the web and pay $1k or $2k fo something thats dummy proof.
Title: Re: New iWatchMobile
Post by: Frank3d on October 02, 2010, 03:45:04 PM
First impressions of iWatchMobile not so good... :-\
After completely having to reinstall AHP because of issues installing ActivePhone, it appears I will have to do so again after installing iWatchMobile.
I can bring up my cameras on my iTouch but not my BlackBerry.
The icons for the app load on the BlackBerry but no image from the cams.
It also appears to have disabled ActivePhone on my iTouch.
When I attempt to pan, tilt, or zoom any of my Vanguard or Sentinel cameras they will not respond, but will if I try to control them directly from AHP or remotes.
The only camera I can get to respond to iWatchMobile is a Ninja base.
A Sentinel camera within 5' of the CM15A will not respond at all.
When I send commands from iWatchMobile, they are all on HC A. Eg: A zoomin, A Panright/left/up/down. (Not sure this matters)
I have tried reinstalling iWatchMobile, iWatchOut and then iWatchMobile, a new .ahx file, reinstalling AHP and no change.

Im glad you guys are testing this software first. Us smart guys are waiting for the bata testers like you to find the problems first. Rest assured X10 techs will get it right eventualy.

Just contacted customer service and they informed me that the software is buggy and are hoping to have it fixed by weeks end.  B:(

Title: Re: New iWatchMobile
Post by: Frank3d on October 02, 2010, 04:14:03 PM
Maybe one should not post in a thread where one has no experience. :'
I second that!!!!!!!!!
Title: Re: New iWatchMobile
Post by: Frank3d on October 02, 2010, 04:52:17 PM
I was really looking forward to the software working. They advertise install in less then 5 mins which is true but they didnt say you had to go through hours and hours of aggravation.
when i installed the iwatchmoble my ahp becomes unregistered. When i reinstall AHP the software registers just fine until i install the iwatchmoble then it becomes unregistered again.
When i connect and try my blackberry storm i get a timeout on my phone.
I hope a solution is found soon. I am very disappointed and will not buy anymore software products until the iwatchmoble works. I am done spending money on x10 products that are not as advertised and i dont have time to play software games.  B:(


Dont be so COMPLAINING! Remember your getting Industry Leading Hardware, Software "Experementer" applications for you to play with for much less than anything else on the market. If you dont have an experementer / engineer  / electronics knowledge background your lost..................I suggest you dont waist your time and money........... I personally endorse X10's effots to encourage the experementer. Rest aeassured X10 techs will work it out. Just give them time.

Title: Re: New iWatchMobile
Post by: nybuck on October 02, 2010, 05:26:37 PM
The software is "Buggy".  Why didn't they test it thoroughly before selling it!!!   B:(
Because its all experimental. Where can you get this kind of functional software for this kind of price. Give them a break. If you want more go on the web and pay $1k or $2k fo something thats dummy proof.

You're kidding, right??

Have you seen the prices for BlackBerry, Android, or IPhone apps?  I think the most I've seen is $9.99 - and they ALL work.
Title: Re: New iWatchMobile
Post by: J.B. on October 02, 2010, 05:42:52 PM
Quote
Because its all experimental. Where can you get this kind of functional software for this kind of price. Give them a break. If you want more go on the web and pay $1k or $2k fo something thats dummy proof.
Quote
Im glad you guys are testing this software first. Us smart guys are waiting for the bata testers like you to find the problems first. Rest assured X10 techs will get it right eventualy.
Quote
Dont be so COMPLAINING! Remember your getting Industry Leading Hardware, Software "Experementer" applications for you to play with for much less than anything else on the market. If you dont have an experementer / engineer  / electronics knowledge background your lost..................I suggest you dont waist your time and money........... I personally endorse X10's effots to encourage the experementer. Rest aeassured X10 techs will work it out. Just give them time.

1) I have FREE software which allows me to access my DVRs camera feeds from my cell phone and iTouch which works perfectly fine.
This is FAR from $1-2k.

2) I'm not a Beta tester. This software is not in Beta stages, it is being advertised to work a certain way and being sold to customers.
Normally, most software issues would be worked out PRIOR to releasing and selling it. (something called Beta testing)

I appreciate that x10s software developers are working on addressing the issues, but feel the software should have had more issues worked out before releasing it and feel it still needs much better documentation.

Title: Re: New iWatchMobile
Post by: mcguyver on October 02, 2010, 10:31:50 PM

1) I have FREE software which allows me to access my DVRs camera feeds from my cell phone and iTouch which works perfectly fine.
This is FAR from $1-2k.

2) I'm not a Beta tester. This software is not in Beta stages, it is being advertised to work a certain way and being sold to customers.
Normally, most software issues would be worked out PRIOR to releasing and selling it. (something called Beta testing)

I appreciate that x10s software developers are working on addressing the issues, but feel the software should have had more issues worked out before releasing it and feel it still needs much better documentation.




Thank you, I couldnít have said it any better. I would love to have beta tested this to work out the bugs but when I bought it I was under the impression it was fully tested as advertised ( Easy 5 min setup.)

Obtw. I have been an engineer for over 30 years so i enjoy a good challenge, lol  :o
Title: Re: New iWatchMobile
Post by: nybuck on October 03, 2010, 12:31:20 AM
Just for the record, X10 has used beta testers in the past.  They have sent the product without charge, and not advertised it for sale until it was thoroughly tested by the beta testers.  Often, the finished, advertised product was improved over the beta product. 

The customer does not set the price.  And, Frank3d, it is not reasonable to assume that a product is untested if it under a thousand dollars.   B:(


Title: Re: New iWatchMobile
Post by: the4tfamily on October 03, 2010, 12:34:33 AM
ok,  here is what I have found so far.  I have the android eries, and after my last entry, iwatch mobile has started to work and has been working great ever sense.  the only thing I have found, is if you change cameras, or move the video picture on the phone in any way, it will stop streaming.  I have found that you have to refresh the page on the phone each time you change anything.  Other than that, iwatchmobile and activephone is working just like it should.   #:)

  I would like to be able to have the ability to take this on the road with me.  I want to be able to control my x10 lights and cameras when I am away.  can anyone give me help with this??  I know computers, but not at the depth of changing the ip address or forwarding ip addresses.
Title: Re: New iWatchMobile
Post by: X10 Dev on October 04, 2010, 02:38:24 AM
Oddly, after installing version 3.285 things were looking up using the iTouch.
Still the BlackBerry issues.

Update:
When I lose the video feed on the iTouch, exiting AHP and running it again doesn't fix the issue unless I kill the x10nets process first.
So this says to me that there may be an issue with x10nets.
Hmmm...  3.285 is a synchronization release to bring vanguard and sentinel up to the same level as AHP.  There should be no impact on iWatchMobile.  Clearly though something is going on.  We will see what we can find.  Is this a problem related to reinstallation -- Does rebooting help?  You're getting a response back, so the software is running. 

FYI, x10nets has a purpose-built web server to handle iWatchMobile and ActivePhone.  It also handles still image requests. Requests for the current video stream are received by x10nets and then relayed to AHP.

Title: Re: New iWatchMobile
Post by: mcguyver on October 04, 2010, 06:30:43 AM
Hello AHP Dev: Do you have any ideas as to why the blackberry storms web browser is not refreshing the image? Do you think it may have to do with the slow internet and can that be compensated by slowing the refresh rate sent to the phone? Also all i am getting in the 4 boxes are test patterns, no images.
Thanks.
Title: Re: New iWatchMobile
Post by: J.B. on October 04, 2010, 10:59:32 AM
Quote
Hmmm...  3.285 is a synchronization release to bring vanguard and sentinel up to the same level as AHP.  There should be no impact on iWatchMobile.  Clearly though something is going on.  We will see what we can find.  Is this a problem related to reinstallation -- Does rebooting help?  You're getting a response back, so the software is running.

FYI, x10nets has a purpose-built web server to handle iWatchMobile and ActivePhone.  It also handles still image requests. Requests for the current video stream are received by x10nets and then relayed to AHP.


The only way I regain the video feed is to either reboot the system, or exit AHP, kill the x10nets process and restart AHP.
Title: Re: New iWatchMobile
Post by: X10 Dev on October 04, 2010, 02:24:05 PM
Hello AHP Dev: Do you have any ideas as to why the blackberry storms web browser is not refreshing the image? Do you think it may have to do with the slow internet and can that be compensated by slowing the refresh rate sent to the phone? Also all i am getting in the 4 boxes are test patterns, no images.
Thanks.
No ideas yet on the Blackberry, but I'll be looking at a Bold 9000 later on today.  Slowing the refresh rate wouldn't help, as the phone doesn't request a new image until the current image comes in.

With respect to the 4 boxes, AHP/iWatchMobile generates a test pattern when there are no saved images.  From the AHP menu, Tools, Video Functions, Start Autostill recording will start recording images every 30 seconds.  To increase the frequency to 5 seconds (or any other number), AHP menu, Tools, Preferences, Still Capture tab, then set Storage Frequency and then OK.
Title: Re: New iWatchMobile
Post by: mcguyver on October 05, 2010, 06:17:16 AM
Thanks for answering my questions and Lets hope you find a solution for the blackberry.

Maybe when things settle down for you a instruction manual would be great. Unless i missed something and there is one out already.  #:)
Title: Re: New iWatchMobile
Post by: ErikP on October 05, 2010, 11:02:04 PM
For those still having Blackberry problems, what OS and/or browser software version do you have installed?

You should be able to find this information in something similar to...  main menu > settings > options > about.
Title: Re: New iWatchMobile
Post by: J.B. on October 05, 2010, 11:06:17 PM
BlackBerry 8530
OS version 5.0.0.654

Still having issues with the slide out menu and the video displaying properly.
I do get an image now, but it is more a still image that doesn't seem to update.
Actually, when I click the slide out menu, it seems this is the only time I get an image and now cannot select a specific camera.
I also cannot see the entire camera image. It will scroll up and down, but the sides are cut off as well.
Title: Re: New iWatchMobile
Post by: Icu2 on October 06, 2010, 04:27:46 AM

BlackBerry Bold 9700
(3G, Wi-Fi)
v5.0.0.656 (Bundle 1111, Platform 5.1.0.153)
3G Bands 1,2,5,6
Title: Re: New iWatchMobile
Post by: mcguyver on October 06, 2010, 05:45:03 AM
Blackberry storm 9530
3G
5.0.0.328
Title: Re: New iWatchMobile
Post by: J.B. on October 07, 2010, 12:04:18 PM
Installed the update, version 3.287.
I am getting video now on the Blackberry, but the image is stretched.
There is also no slide out menu and controls are now off centered to the left.
Best video stream I've seen on it yet, though.  :)

To add:
Setting the Blackberry browser identification to FireFox or IE and refreshing will show the video with the sides cut off, but still does not show the slide out menu.
It does place the other control buttons in their proper location on the screen though.
I am also getting an info pop-up stating panX: 112 panY: 52 now when set to Blackberry as the browser identification.
Title: Re: New iWatchMobile
Post by: J.B. on October 07, 2010, 12:27:51 PM
Just wondering if it is possible to add iris and focus control to the app for the Vanguard and sentinel cams.
Having iris and focus control available in AHP/iWatchOut/iWatchMobile would be really nice.
A second slide out menu with the selected cameras presets I think would be convenient, too.
Title: Re: New iWatchMobile
Post by: mcguyver on October 07, 2010, 01:17:24 PM
lol: i would settle on having my image refresh.  ;D
Title: Re: New iWatchMobile
Post by: J.B. on October 07, 2010, 01:19:30 PM
Did you try the latest update? The video is streaming great on my 8530.
Version 3.287 was just put on the server.
It was an update for Blackberry issues.
Title: Re: New iWatchMobile
Post by: mcguyver on October 07, 2010, 01:26:45 PM
Did you try the latest update? The video is streaming great on my 8530.
Version 3.287 was just put on the server.
It was an update for Blackberry issues.

Yes I did J.B.. as soon as i saw your post a few up. I was hoping it would help but no go.  :(
Title: Re: New iWatchMobile
Post by: J.B. on October 07, 2010, 01:32:58 PM
What are your selections when your BB browser is open, bb key, scroll to options, browser config?
Title: Re: New iWatchMobile
Post by: mcguyver on October 07, 2010, 04:33:58 PM
What are your selections when your BB browser is open, bb key, scroll to options, browser config?

Ok, will this is my config. Donít know how it will help. It must be that I am running just 3g.

The thing that puzzles me is to why it wont work on 3g. I had to tether off my blackberry today and the pages loaded on my computer in seconds. lol

Support javascript : checked
Allow javascript : checked
Terminate slow running scripts.: unchecked
Show images: checked
Use background images: checked
Support embedded media: checked
Browser identification: blackberry
Start page: home
That all there is in the browser config. folder.
Title: Re: New iWatchMobile
Post by: J.B. on October 07, 2010, 04:38:07 PM
Have you tried clearing your cache recently?

Same steps, but instead of selecting Browser Configuration, select cache operations.

I'm at a loss. My video is now streaming fine. Slower than viewing in AHP, but that's to be expected.
There are still issues I'm having but this is not one of them.
Title: Re: New iWatchMobile
Post by: J.B. on October 07, 2010, 05:55:23 PM
Version 3.288.
Still issues.
Still no slide out menu and video is stretched.
Pan/tilt controls still display offset to the left.
Opening in a PC browser also cuts the edges of the video feed off.
The only time I have the full video being displayed is using my iTouch rotated sideways.
Title: Re: New iWatchMobile
Post by: mcguyver on October 07, 2010, 07:10:46 PM
Have you tried clearing your cache recently?

Same steps, but instead of selecting Browser Configuration, select cache operations.

I'm at a loss. My video is now streaming fine. Slower than viewing in AHP, but that's to be expected.
There are still issues I'm having but this is not one of them.


lol: yes i cleared the cache and everything else.
to make matters worse after updating i can no longer get my still images to come in.
 ::)
Title: Re: New iWatchMobile
Post by: X10 Dev on October 07, 2010, 10:21:00 PM
Version 3.288.
Still issues.
Still no slide out menu and video is stretched.
Pan/tilt controls still display offset to the left.
Opening in a PC browser also cuts the edges of the video feed off.
The only time I have the full video being displayed is using my iTouch rotated sideways.
We just uploaded a new build 289 that fixes several issues:

288 fixed an alert message that should not have been released last night.  I believe you noticed that message this morning.

289 Moves the pan/tilt controls back to their original configuration for all cell phone types.  We moved the pan/tilt controls over to the left hand side so it was easier on non-touch versions of BlackBerries to select the different controls.  However, on BlackBerries with lower resolution screens, this moves the Pan Right too far into the center of the screen.  So we moved the controls back, and shrunk the Camera Tab where neccessary to make things fit at lower resolution.

289 Also includes aspect ratio settings for BlackBerries to better scale the video.  Phone screens don't really match 4:3 camera screens, so some scaling and cropping is in order to make things look right.

289 also fixes the issue on some earlier model BlackBerries (JD, yours is included in this list) where the phone renders the Camera tab behind the video.  This is fixed.


Title: Re: New iWatchMobile
Post by: X10 Dev on October 07, 2010, 10:48:36 PM
lol: yes i cleared the cache and everything else.
to make matters worse after updating i can no longer get my still images to come in.
 ::)
:(  Well that's frustrating.  Nothing has changed with respect to still images.  Does 
http://127.0.0.1:8777/image?Act=image&Idx=0 still load the latest video image and 
http://127.0.0.1:8777/image?Act=image&Idx=-1&Cam=0 still load the latest still? 
127.0.0.1 changed to your port forwarded router IP of course.

By the way, for those of you who are upgrading a lot, the relevent files that the installer is updating are:
c:\program files\common files\x10\common\x10net.dll
c:\program files\common files\x10\common\WebApps\xphone.html 
Title: Re: New iWatchMobile
Post by: J.B. on October 08, 2010, 12:47:12 AM
Version 3.289.
So far, most everything seems to be working well on both the iTouch and Blackberry.
With the Blackberry, control placement is how it is on the iTouch and video is displaying properly.
Main controls seem to be functioning properly, though when I click certain sections of the bottom of the screen with the slide out menu open, it shows the other 3 cameras I currently have in AHP, but I cannot select them to control.
My iTouch will only display 6 of the 7 cameras from AHP to select and only if held in the standard vertical position.
Title: Re: New iWatchMobile
Post by: X10 Dev on October 08, 2010, 03:18:31 AM
Version 3.289.
So far, most everything seems to be working well on both the iTouch and Blackberry.
With the Blackberry, control placement is how it is on the iTouch and video is displaying properly.
Main controls seem to be functioning properly, though when I click certain sections of the bottom of the screen with the slide out menu open, it shows the other 3 cameras I currently have in AHP, but I cannot select them to control.
My iTouch will only display 6 of the 7 cameras from AHP to select and only if held in the standard vertical position.
We seem to be taking baby steps.  We'll get there.  The middle of the bottom of the screen contains a pagedown button.  You can cycle through up to 16 cameras.  I've updated the code so your phone should show the pagedown button and select cameras, but we'll test this through the day tommorrow before releasing it as 3.290.
Title: Re: New iWatchMobile
Post by: J.B. on October 08, 2010, 03:24:47 AM
It seems to be working much better than previous versions, especially on the Blackberry.
Thanks for being consistent with the updates.  >!
Title: Re: New iWatchMobile
Post by: mcguyver on October 08, 2010, 08:53:38 AM
lol: yes i cleared the cache and everything else.
to make matters worse after updating i can no longer get my still images to come in.
 ::)
:(  Well that's frustrating.  Nothing has changed with respect to still images.  Does 
http://127.0.0.1:8777/image?Act=image&Idx=0 still load the latest video image and 
http://127.0.0.1:8777/image?Act=image&Idx=-1&Cam=0 still load the latest still? 
127.0.0.1 changed to your port forwarded router IP of course.

By the way, for those of you who are upgrading a lot, the relevent files that the installer is updating are:
c:\program files\common files\x10\common\x10net.dll
c:\program files\common files\x10\common\WebApps\xphone.html 

Yes it is a bit frustrating here as well. rofl.

This link http://127.0.0.1:8777/iwatch works good off the computers internet explorer but does not refresh on the blackberry browser at all. Also on the cell I cannot get any image in the 4 boxes . I have both still and video recordings

This link http://127.0.0.1:8777/image?Act=image&Idx=0 works well. I wish it had an easy refresh button because it loads fast on my blackberry.

This link http://127.0.0.1:8777/image?Act=image&Idx=-1&Cam=0  all I get is a test pattern. Both on the internet explorer and on the blackberry storm.
Title: Re: New iWatchMobile
Post by: ErikP on October 10, 2010, 01:45:35 PM
I saw on another thread that most of you are having better luck with the 290 software now.  One unadvertised thing we did is to add very simple refresh pages to help troubleshoot issues, and to just get minimal functionality out of phones with web compliance issues.

You can access these pages by replacing /iwatch with /iwmmeta or /iwmsimple.  Both versions have had all controls removed and only implement a method to view the currently selected camera stream.  iwmmeta is a very simple old school version which just loads the latest image from the current camera stream on page load, then reloads the whole page to refresh.  iwmsimple uses the same JavaScript refresh algorithm as the regular software. 

If you are still having problems with iWatchMobile please give these 2 pages a try and let us know how things work with them.  This will give us a better idea what is tripping up your phone.
Title: Re: New iWatchMobile
Post by: mcguyver on October 10, 2010, 05:11:30 PM
You can access these pages by replacing /iwatch with /iwmmeta or /iwmsimple.  Both versions have had all controls removed and only implement a method to view the currently selected camera stream.  iwmmeta is a very simple old school version which just loads the latest image from the current camera stream on page load, then reloads the whole page to refresh.  iwmsimple uses the same JavaScript refresh algorithm as the regular software. 

If you are still having problems with iWatchMobile please give these 2 pages a try and let us know how things work with them.  This will give us a better idea what is tripping up your phone.


Hello:
Both these links give me a 500 error on the blackberry storm and my computers internet explorer.
Title: Re: New iWatchMobile
Post by: Icu2 on October 10, 2010, 06:31:00 PM

/iwmmeta  gives me more of the actual camera view with a 5 second refresh rate on both IE and Firefox. On my Blackberry Bold 9700 I get a "500 Error".

/iwmsimple  gives me more of the actual camera view and constant streaming on both IE and Firefox.  On my Blackberry Bold 9700 I get a "500 Error".

/iwatch gives me a cropped view with constant streaming on both IE and Firefox. On my Blackberry Bold 9700 I get streaming video.

The BlackBerry settings that I use are:

In Options:
Browser Options, Browser Configuration:

Browser: Hotspot Browser
Support JavaScript (checked)
Show Images (checked)
Use Background Images (checked)
Support Embedded Media (checked)
*everything else is (unchecked)

Browser Identification:  BlackBerry

I found that in the BlackBerry's Browser Identification, the Firefox and Internet Explorer options also worked as long as I was using the Hotspot Browser.  However, I get the best picture using the BlackBerry Browser Identification since it gives me an image that fills the BlackBerry screen to its full capacity (not cropped).

I did not find any other setting changes that in my opinion were important.  I also made changes in my girlfriend's BlackBerry Bold 9700 to match those I've posted above and she too gets streaming video and we are both able to control pan and tilt on a Ninja Pan and Tilt Mount.

Please, if anyone knows of better settings than those I've posted please post them so that I may try them as-well. 

On a related note, Web streaming has been freezing on me occasionally.  It seems to happen right after a Windows Vista update and installation.  I've also noticed that if I reinstall the WebView Software (sw20A) without uninstalling it, I get Web streaming back as soon as the reinstall completes.
Title: Re: New iWatchMobile
Post by: mcguyver on October 12, 2010, 07:53:04 AM

You can access these pages by replacing /iwatch with /iwmmeta or /iwmsimple.  Both versions have had all controls removed and only implement a method to view the currently selected camera stream.  iwmmeta is a very simple old school version which just loads the latest image from the current camera stream on page load, then reloads the whole page to refresh.  iwmsimple uses the same JavaScript refresh algorithm as the regular software. 

If you are still having problems with iWatchMobile please give these 2 pages a try and let us know how things work with them.  This will give us a better idea what is tripping up your phone.


Erikp, you never answered as to why both these links get the 500 error on the blackberry.
Thanks
Title: Re: New iWatchMobile
Post by: ErikP on October 12, 2010, 01:38:24 PM
Quote
Erikp, you never answered as to why both these links get the 500 error on the blackberry.
Thanks

We are still looking into this ourselves.  I will definitely post as soon as i find a solution.

In the mean time, your case is definitely unique in that you are the only one so far to report 500 errors on a PC based browser.  I think I know the answers to these but just to verify since I haven't seen it explicitly stated in the forums anywhere.  Are you running version 3.290 of iWatchMobile?  If you browse to your "C:\Program Files\Common Files\X10\Common\WebApps" folder what files do you see there (If you installed somewhere other than C: you may need to change this part.  If you are using an x64 windows install you will need to check in Program Files (x86) instead.)?  Can you cut and paste the URL from a web browser getting the 500 error here?

Thanks
Title: Re: New iWatchMobile
Post by: mcguyver on October 12, 2010, 02:01:56 PM
I am running version 3.290 iwatchmoble. Inside the webapps folder is a doc. called xPhone.

If i post my url everyone on this forum would be able to view my home camera's. I will pm you the url i am using and you can try it out.
I can always change it later.  ;D

Obtw.
 http://71.111.11.111:8777/iwatch
and http://111.111.1.111:8777/image?Act=image&Idx=1&Cam=0 work just fine.
Title: Re: New iWatchMobile
Post by: ErikP on October 12, 2010, 02:29:41 PM
Quote
Inside the webapps folder is a doc. called xPhone.

There is the problem.  Both of the simple stream pages are separate HTML files which should live in this folder along side the regular iWatchMobile HTML source file in this folder.  Since you only have the one file here, you will get a 500 error anytime you try to access anything other than the /iwatch address.  The iWatchMobile HTML file is named XPhone.HTML.

If you download and reinstall the 290 iWatchMobile this should fix it.  There was a brief period on Saturday morning where the public software page claimed to be updated to 290, but still gave out the 289 installer.  It was very brief, so it was thought to be fixed before anyone had any issue, but looking at the time stamp on your other posts it looks possible this may be what happened to you. 

If you open the about window in ActiveHome Pro (Help->About...), what version number is given in the bottom middle?  Does this number change after you download a new 290 installer and run it?
Title: Re: New iWatchMobile
Post by: mcguyver on October 12, 2010, 03:03:44 PM
Ok. Thanks ErikP. That was the problem. I am all set.  ::)  #:)
Title: Re: New iWatchMobile
Post by: mcguyver on October 12, 2010, 04:22:36 PM
Sorry i was so brief in my reply but i was at work.

After reinstalling .290 then rebooting the computer it still would not update and still gave me .289.

 I had to reinstall AHP then install iwatchmoble and the updated version took. Both iwmmeta and iwmsimple work just fine now. lol
Title: Re: New iWatchMobile
Post by: ErikP on October 12, 2010, 05:31:58 PM
Quote
I had to reinstall AHP then install iwatchmoble and the updated version took. Both iwmmeta and iwmsimple work just fine now. lol

That's great news :)  Did this fix any of the other issues you were having?  The pan controls always running to the edges, the video refresh stopping after a few minutes, or are there any other problems you are having with the software I missed?
Title: Re: New iWatchMobile
Post by: J.B. on October 12, 2010, 05:40:54 PM
I'm still getting communication errors with the CM15a if using the pan/tilt/zoom commands any amount.
This happens with 3 different CM15as I've tried.
I will sometimes lose video and only get the blue background image until I exit AHP, kill the x10nets process, and run AHP again.
Happening both on my iTouch and Blackberry and I also noticed that if I select any camera other than the first 4 (I have 8 I'm currently using) it will not turn them on or control them.
Eg: Selecting camera 5 turns on cam 1, cam 6 selects cam 2, and so on.
Still wondering if possible to add a second slide out menu to select presets, sweep, and control iris and focus for the Vanguard and Sentinels.
Title: Re: New iWatchMobile
Post by: mcguyver on October 13, 2010, 08:42:37 AM
Quote
I had to reinstall AHP then install iwatchmoble and the updated version took. Both iwmmeta and iwmsimple work just fine now. lol

That's great news :)  Did this fix any of the other issues you were having?  The pan controls always running to the edges, the video refresh stopping after a few minutes, or are there any other problems you are having with the software I missed?

Blackberry Storm- 3g only.

Everything seems to be working much better with the .290 version now that I have it installed. lol. The tilt and pan is working much better and the image is not shooting all the way to the end after hitting the pan button once. It seems to be working like it should.

The image seems to be refreshing as long as I keep my finger on the screen. (itís a touch screen).
If I stop touching the screen the image stops refreshing after a few minutes. I donít think itís a software problem. I believe itís a phone problem.  I am thinking the phone is just going dormant from no activity.

I have to add this in. I purchased AHP a while back and stopped using it. The reason I stopped was because the program was really bad at changing cameras for me. I must say its not any better. AHP will tilt and pan just fine but it will not change cameras. If I use my firecracker program to change cameras instead of AHP the cameras change first click.
I guess my question is can an option be put in AHP to use the firecracker device to change cameras instead of using the AHP module?
Thanks
Title: Re: New iWatchMobile
Post by: ErikP on October 13, 2010, 08:44:15 PM
Quote
I'm still getting communication errors with the CM15a if using the pan/tilt/zoom commands any amount.
This happens with 3 different CM15as I've tried.
I will sometimes lose video and only get the blue background image until I exit AHP, kill the x10nets process, and run AHP again.

I haven't been able to reproduce any of these errors so far, but I am still trying to reproduce it, and searching for anything which might cause these errors. 

About when did you purchase your CM15s?  No need to dig out receipts or anything, but any information you have easily accessible.

What version number is reported by the help->about window in ActiveHome Pro?
What versions do you have of the following dll files?
C:\Program Files\Common Files\X10\Common\x10net.dll
C:\Program Files\ActiveHome Pro\AHP.dll
C:\Program Files\ActiveHome Pro\ant.dll
To check the file version simple browse to that file's location right click it, and select properties.  In the details tab one line should be something similar to "File version      3.0.0.286"

Quote
I also noticed that if I select any camera other than the first 4 (I have 8 I'm currently using) it will not turn them on or control them.
Eg: Selecting camera 5 turns on cam 1, cam 6 selects cam 2, and so on.

This is fixed in the development build, and will be working in the next release of the software.

Quote
Still wondering if possible to add a second slide out menu to select presets, sweep, and control iris and focus for the Vanguard and Sentinels.

Itís still too early to promise, but this is planned to be added soon.

Quote
I guess my question is can an option be put in AHP to use the firecracker device to change cameras instead of using the AHP module?

I will add this one to the suggested features list.  For now you may get better performance with a CM19 transceiver for some RF controlled cameras.  It is a trade off since this does not have power line commands, or internal memory, but since it is an RF only device it can have stronger RF send and receive capabilities than the CM15 in some environments. I believe you would face the same tradeoffs using a firecracker over a CM15 as well.
Title: Re: New iWatchMobile
Post by: J.B. on October 14, 2010, 10:01:13 AM
Quote
About when did you purchase your CM15s?

Two of the CM15as have a date code of 2006. One is the 3 watt version, the other 6 watts.
The third has a code of 2007.
I had even tried a fourth CM15A belonging to someone else with a date code of 2004, 3 watts, with the polarized plug.
I can't see this being four faulty CM15As.
The errors only seem to happen when a fair number of commands are being sent and normally while using the pan, tilt, or zoom through iWatchMobile.

AHP and all three .dlls are version 3.0.0.290.
Title: Re: New iWatchMobile
Post by: Frank3d on October 14, 2010, 06:17:11 PM
ErikP,
I presently have a 3 camera system using 2 Vanguards and 1 Sentinel with Vanguard ICC and a modified CM19a that has excellent range. It all works perfect. I now want to use iWatch Mobile with my iPhone but donít want to give up the excellent range I presently have with the CM19A. Are you saying I can use the CM19A with AHP instead of the CM15A realizing I donít need Power line commands for anything?
Title: Re: New iWatchMobile
Post by: J.B. on October 14, 2010, 06:38:45 PM
The CM19A firecracker is compatible with AHP versions 3.271 and up I believe.
Title: Re: New iWatchMobile
Post by: Brian H on October 14, 2010, 06:43:40 PM
Yes my lower cost AHP kit. Came with a CM19A, TM751 to receive the RF from the CM19A and AHP 3.271.
Title: Re: New iWatchMobile
Post by: ErikP on October 14, 2010, 07:28:00 PM
Quote
ErikP,
I presently have a 3 camera system using 2 Vanguards and 1 Sentinel with Vanguard ICC and a modified CM19a that has excellent range. It all works perfect. I now want to use iWatch Mobile with my iPhone but don't want to give up the excellent range I presently have with the CM19A. Are you saying I can use the CM19A with AHP instead of the CM15A realizing I don't need Power line commands for anything?

Yes, the software is designed to be able to control RF cameras, such as the Sentinel and Vanguard using only a CM19A.  Some other camera models require power line commands for activation, and deactivation, but using a transceiver module on the same circuit as these cameras will translate the CM19's RF commands onto the power line so this works as well.
Title: Re: New iWatchMobile
Post by: Frank3d on October 14, 2010, 08:21:03 PM
ErikP,
Thanks for the quick response. I will install my purchased AHP suite from Markus w/X10 this weekend with all the latest versions and give you a report how well it works.
 >!
Title: Re: New iWatchMobile
Post by: Frank3d on October 15, 2010, 07:10:07 AM
ErikP,
One more thing. Not sure I should post this here but since Iím using AHP for iWatch Mobile only to start with, I thought Id ask here.
In what order should I install the following applications in AHP Suite.
AHP, Smart Macro, iWatchOut, myHouse Online, AHP Home Security Solution, iWatchMobile. I do wish to install all of the others for future use.
Thanks #:)
Title: Re: New iWatchMobile
Post by: ErikP on October 15, 2010, 04:32:26 PM
Quote
In what order should I install the following applications in AHP Suite.
AHP, Smart Macro, iWatchOut, myHouse Online, AHP Home Security Solution, iWatchMobile. I do wish to install all of the others for future use.

The installers should be configured so that the order of install doesn't matter.  This works on our test systems, but I understand this hasn't been the case for some of you. 

In general, the safest thing to do is to install them in the order of release date from oldest to newest, but always starting with ActiveHome Pro.  All of the plug-ins you listed were updated together to synchronize the installers not long ago, and only iWatchMobile has been updated since then.  Assuming you have gotten the latest installers the install order shouldn't matter for those.

You can always get the latest installers from http://www.x10.com/support/support_soft1.htm.  Our version numbering system is universal across products so for example 3.290 will always be more recent than 3.289, even if it is two completely unrelated products.

Title: Re: New iWatchMobile
Post by: kevinwheeler on October 18, 2010, 04:55:54 PM
OK - not sure exactly where to post this, but here goes:

I have been running AHP and all the previously plug-ins for several years (AHP 3.236, SmartMacros, iWatchout, MyHouse Online and OnAlert), but read about the new ActivePhone and iMobileWatchout and decided to order them. I now have a few problems:

When I went to the software downloads page I noticed there were now new (3.285) versions of AHP, SmartMAcros, MyHouse Online and iWatchout, but not OnAlert. Is this correct or should there be a new version of OnAlert?

Without uninstalling anything, I installed the new AHP 3.285. This seemed to be working, but blanked out the registration status of AHP, and wouldn't accept my previous registration number. I then installed one of the 3 pieces of software I received with my new order (AVX Video - I think SW33A). What is this? I used the registration code for this on the AHP line and it seemed to work.

OK - next I installed the iWatchMobile software (SW45A) and saw it on the registration window and registered it, but didn't try using it. Then I installed the ActivePhone software (SW44A) and it removed the registration and information for iWatchMobile. I then re-installed the iWatchMobile and now all the software seemed registered and had registration codes.

Should I un-install everything and start over? What about OnAlert? I need the security devices for my home automation.

Lastly, when I now tried to use them, it seemed I could get to Active Phone over the web at port 8777 (a FireCracker like device appeared) and I could control a few devices, but after just a few button presses the web app stopped working (404 messages). The AHP software seemed fine - I could still control those devices from the AHP screen, but even stopping the X10NETS service and restarting it did not revive the web interface. I had to totally reboot. Also, I could not seem to access the iWatchMobile pages.

Any help would be appreciated.

Kevin
Title: Re: New iWatchMobile
Post by: kevinwheeler on October 18, 2010, 11:12:22 PM
OK - almost everything is now cleared up. I uninstalled then reinstalled everything and now all seems fine. I can turn devices on and off many times with a few crashes (so far) listed below. But at least now if I end AHP, recycle x10nets and restart ahp it recovers without a reboot.

Just two small issues:

The wiki page for iWatchMobile has a small error - on the invite graphic is shows a url which ends in 8777/ahp - this should be 8777/iwatch.

Now that I can actually see video, is there any way to rotate the video so it is wider rather than taller? How about shrinking down the video so I can see everything the camera view on AHP sees?

My system is running Windows 7 Professional 32 bit (maintenance level current as of today) on an Intel E6550 based processor, 2GB 800MHz. DDR2 RAM. I have seen the following crashes, all with exception code 0xC0000005:

ActiveHm.exe v3.0.0.290 in module ole32.dll version 6.1.7600.16624
ActiveHm.exe v3.0.0.290 in module ahp.dll version 3.0.0.290
ActiveHm.exe v3.0.0.290 in module MSVCR71.dll version 7.10.6030.0
Title: Re: New iWatchMobile
Post by: kevinwheeler on October 18, 2010, 11:32:57 PM
Sorry - I forgot to tell you that my "phone" is just a PC running either Firefox V3.6.10 or IE 8.0 on Windows XP Pro or WIndows 7 Pro. And the + and - "buttons" on the left side of the "display" don't seem to do anything.

Any help is appreciated.

Kevin
Title: Re: New iWatchMobile
Post by: X10 Dev on October 19, 2010, 12:33:47 AM
Sorry - I forgot to tell you that my "phone" is just a PC running either Firefox V3.6.10 or IE 8.0 on Windows XP Pro or WIndows 7 Pro. And the + and - "buttons" on the left side of the "display" don't seem to do anything.

Any help is appreciated.
The + and - buttons on the left side of the display send zoom +/- commands to X10 Vanguard and Sentinel cameras.  The left/right/up/down arrows send pan/tilt commands to the X10 Ninja camera base, as well as Vanguard and Sentinel cameras.
Title: Re: New iWatchMobile
Post by: X10 Dev on October 19, 2010, 12:53:50 AM
Now that I can actually see video, is there any way to rotate the video so it is wider rather than taller? How about shrinking down the video so I can see everything the camera view on AHP sees?
We don't have a good way for you to enter camera preferences -- Right now the software tries to customize the view for every cell phone it knows about, and have reasonable default settings for the remainder.  So there is no *official* way to do what you ask.

However, if you're willing to pretend you didn't hear this from me, and accept that these steps will probably change with different releases of the software, here's what to do.
1. Open c:\program files\common files\x10\common\WebApps\xphone.html in Notepad.  This is the iWatchMobile client that gets downloaded to the phone.
2. Save a backup copy of this file.  You'll need to restore the file yourself (or reinstall the software) if something goes wrong.
3. Change the resolution on line 12 and line 13.  Currently, it reads:
        var deviceWidth = 320;
        var deviceHeight = 420;

3. Change this line to:
        var deviceWidth = 640;
        var deviceHeight = 480;

4. Change the aspect ratio on line 26.  Currently it reads:
        var zoomXPortrait = 2.0;
        var zoomYPortrait = 1.0;

5. Change this line to:
        var zoomXPortrait = 1.0;
        var zoomYPortrait = 1.0;

6. Now save this file.  The changes will be visible in your browser as soon as you refresh the page.  The video will now be full-resolution (640x480),
pulling full resolution video from the camera, and uncropped so you can view in the original 4:3 aspect ratio.

Again, you didn't hear this from me. 
8)
Title: Re: New iWatchMobile
Post by: Icu2 on October 19, 2010, 03:56:07 AM
 ???  Is "iWatchMobile PRO" found at http://www.x10.com/promotions/sw47a_ed_world_premiere_1018.html (http://www.x10.com/promotions/sw47a_ed_world_premiere_1018.html)  a new kind of software for the phone?  Wondering if after purchasing iWatchMobile I'm going to have to buy this one if I want to "Monitor and Check Up on Home from ANYWHERE in the World" using my phone.
Title: Re: New iWatchMobile
Post by: X10 Dev on October 19, 2010, 05:07:19 AM
???  Is "iWatchMobile PRO" found at http://www.x10.com/promotions/sw47a_ed_world_premiere_1018.html (http://www.x10.com/promotions/sw47a_ed_world_premiere_1018.html)  a new kind of software for the phone?  Wondering if after purchasing iWatchMobile I'm going to have to buy this one if I want to "Monitor and Check Up on Home from ANYWHERE in the World" using my phone.
iWatchMobile PRO is a new plugin separate from iWatchMobile.  It's an upgrade of iWatchMobile and offers a number of new features. 

1. Enhanced 3G support.  The PRO version uses servers located at X10 so that you can access your video without setting up port forwarding on your home router.  The standard version is meant for WiFi use only (and 3G for those users who are comfortable with configuring port forwarding on their own.)  The PRO version supports video over 3G (or anything else) without any special configuration. 

2. Camera Presets.  With the PRO version, you can quickly move your camera to a preset position.

3. Camera Control.  The PRO version includes a quicktouch control panel, so you can touch a zoom slider or pan/tilt box to quickly select a new camera position.

4. History.  With the PRO version, you can review your still history from your phone.  You can play back your stills as a high-speed video, or pause and advance frame by frame.


Title: Re: New iWatchMobile
Post by: kevinwheeler on October 19, 2010, 11:56:12 AM
OK. This PRO thing has opened a new can of worms, at least for me. I was going to ask if there were plans to add pan to presets in the existing version of iWatchMobile, as that is about the only thing that is missing for me; if not I know how to add that via a macro that I can use from ActivePhone. However some of the features of PRO might be worth paying for but only if it still allowed me an option to host my own web server. My experience with MyHouse Online, using X10's servers, has been hit and miss, but mostly miss (it has only worked for me about 5% of the time). I purchased both ActivePhone and iWatchMobile specifically so that I can host the services myself.

So, will Pan to Preset be added to iWatchMobile?

Is or will there be an option in iWatchMobile PRO to host my own services?

Thanks.

Kevin
Title: Re: New iWatchMobile
Post by: X10 Dev on October 19, 2010, 01:08:42 PM
OK. This PRO thing has opened a new can of worms, at least for me. I was going to ask if there were plans to add pan to presets in the existing version of iWatchMobile, as that is about the only thing that is missing for me; if not I know how to add that via a macro that I can use from ActivePhone. However some of the features of PRO might be worth paying for but only if it still allowed me an option to host my own web server. My experience with MyHouse Online, using X10's servers, has been hit and miss, but mostly miss (it has only worked for me about 5% of the time). I purchased both ActivePhone and iWatchMobile specifically so that I can host the services myself.

So, will Pan to Preset be added to iWatchMobile?

Is or will there be an option in iWatchMobile PRO to host my own services?

Thanks.

Kevin
Pant to Preset will is a PRO feature only.

With iWatchMobile PRO, you have the choice of direct access or access via X10's reflector.  Or you can use both. 

Also worth noting, the reflector servers for iWatchMobile PRO have been redesigned and rewritten from scratch -- Don't judge them based on your experience with Vanguard.  Still, it's nice to have direct access, so there's always that option too.



Title: Re: New iWatchMobile
Post by: J.B. on October 19, 2010, 01:11:05 PM
Quote
iWatchMobile PRO is a new plugin separate from iWatchMobile.  It's an upgrade of iWatchMobile and offers a number of new features.

1. Enhanced 3G support.  The PRO version uses servers located at X10 so that you can access your video without setting up port forwarding on your home router.  The standard version is meant for WiFi use only (and 3G for those users who are comfortable with configuring port forwarding on their own.)  The PRO version supports video over 3G (or anything else) without any special configuration.

2. Camera Presets.  With the PRO version, you can quickly move your camera to a preset position.

3. Camera Control.  The PRO version includes a quicktouch control panel, so you can touch a zoom slider or pan/tilt box to quickly select a new camera position.

4. History.  With the PRO version, you can review your still history from your phone.  You can play back your stills as a high-speed video, or pause and advance frame by frame.


Hmmm.... A lot of this sounds really familiar to me for some reason.
Very nice, now I will have to buy the software a "second" time.
Still no iris and focus controls for the Vanguard and Sentinels?


Also, any estimate on when this will even be available to download?
It's not currently on the servers...
Title: Re: New iWatchMobile
Post by: kevinwheeler on October 19, 2010, 01:24:29 PM
OK - so since I just bought iWatchMobile a day or two ago can I upgrade it to PRO for just the difference in price? When was PRO announced? Sure wish I knew about it before! I am willing to pay the $10 difference but not the $30 "full" price.

Kevin
Title: Re: New iWatchMobile
Post by: mcguyver on October 19, 2010, 01:29:05 PM
OK - so since I just bought iWatchMobile a day or two ago can I upgrade it to PRO for just the difference in price? When was PRO announced? Sure wish I knew about it before! I am willing to pay the $10 difference but not the $30 "full" price.

Kevin

lol Some how i feel used and abused. The iWatchmobile was a work in progress and instead of making it better you all came out with a different version. This is just not right.  >*< And please do not give me that it was meant for wii fi. Thats not what was advertised. Geez
Title: Re: New iWatchMobile
Post by: hawk1 on October 19, 2010, 01:30:12 PM
X10 did it again!  Have everybody think that they have a new program, everybody gets on the band wagon and buys it.  Then a couple of days later put out a "Pro" version  which is just the same program with a few more features and maybe some of the bugs worked out from the old version!  Sounds like to me that X10 wanted paid for you being the beta testers!   X10 you should be ashamed of yourselves!
Title: Re: New iWatchMobile
Post by: J.B. on October 19, 2010, 01:47:17 PM
Quote from x10s Facebook page:


Quote
Stef Feldman If you would like to use your mobile phone for an ďanywhereĒ application, yes the new iWatchMobile Pro will be needed. For users who have already purchased the IWatchMobile application, we have a call in special available for this new application at $9.99. Please feel free to message me your contact information or contact us at 1800-675-3044 if you would like to take advantage of this promotion
Title: Re: New iWatchMobile
Post by: mcguyver on October 19, 2010, 03:02:14 PM
Quote from x10s Facebook page:


Quote
Stef Feldman If you would like to use your mobile phone for an ďanywhereĒ application, yes the new iWatchMobile Pro will be needed. For users who have already purchased the IWatchMobile application, we have a call in special available for this new application at $9.99. Please feel free to message me your contact information or contact us at 1800-675-3044 if you would like to take advantage of this promotion

lol. I dont do facebook.  I know its only an extra 9.99 but at this time i am just to upset to spend the money. Maybe in a few days when i cool down. rofl
Title: Re: New iWatchMobile
Post by: X10 Dev on October 19, 2010, 03:07:07 PM
lol Some how i feel used and abused. The iWatchmobile was a work in progress and instead of making it better you all came out with a different version.

We are still making iWatchMobile better.  We need a PRO version because setting up port forwarding is not easy for many users, and we're solving that problem by providing a reflector service.  This incurs ongoing bandwidth expenses for X10, and so it has to be a separate product.

But that's not the only way to solve the problem.  iWatchMobile right now works great in a 3G environment.  We've improved the web server, and I think you'll find that the next release works even better.  And we're adding new features, including 3G features.  For instance, some users have asked for password support, and we're adding this to iWatchMobile. 

Title: Re: New iWatchMobile
Post by: X10 Dev on October 19, 2010, 03:10:11 PM
OK - so since I just bought iWatchMobile a day or two ago can I upgrade it to PRO for just the difference in price? When was PRO announced? Sure wish I knew about it before! I am willing to pay the $10 difference but not the $30 "full" price.

Yes, you can upgrade for the difference in price.

iWatchMobile PRO was announced at midnight this morning.
Title: Re: New iWatchMobile
Post by: X10 Dev on October 19, 2010, 03:15:17 PM
Hmmm.... A lot of this sounds really familiar to me for some reason.
Very nice, now I will have to buy the software a "second" time.
Still no iris and focus controls for the Vanguard and Sentinels?

Also, any estimate on when this will even be available to download?
It's not currently on the servers...
We'll publish a download link late tonight.

We're adding iris and focus controls, but that won't make it into tonight's release.  I would expect that feature by Thursday.
Title: Re: New iWatchMobile
Post by: J.B. on October 19, 2010, 03:17:59 PM
I assume the price hike was due to x10 hosting servers for the "view from anywhere" function?

Sorry, didn't see the other post before I posted this.

Quote
We are still making iWatchMobile better.  We need a PRO version because setting up port forwarding is not easy for many users, and we're solving that problem by providing a reflector service.  This incurs ongoing bandwidth expenses for X10, and so it has to be a separate product.


So, where iWatchMobile is still being improved, is there really going to be any difference with it and iWatchMobile PRO other than the reflector service? Also stated was that you can use direct connection and not have to use the reflector service in the "PRO" version and use it as most of us do iWatchMobile and port forwarding now. Why not "upgrade" iWatchMobile and only continue with this one "PRO" version product if they are essentially one and the same? Then charge a one-time fee to use the reflector service if needed.

I had suggested several of these features (presets, iris, focus etc...) that were said to be worked into iWatchMobile, now I have to pay to "upgrade" which is kind of discouraging to me.  B:(
Title: Re: New iWatchMobile
Post by: hawk1 on October 19, 2010, 03:18:19 PM
I got an idea!   -:)   Why announce it WITHOUT a download link?  Doesn't make sense to me.
Title: Re: New iWatchMobile
Post by: X10 Dev on October 19, 2010, 03:22:51 PM
X10 did it again!  Have everybody think that they have a new program, everybody gets on the band wagon and buys it.  Then a couple of days later put out a "Pro" version  which is just the same program with a few more features and maybe some of the bugs worked out from the old version!  Sounds like to me that X10 wanted paid for you being the beta testers!   X10 you should be ashamed of yourselves!
Hey, this isn't the situation.  The primary feature for the PRO version is to support 3G without requiring any router setup.  To do this requires some ongoing expense on X10's part for bandwidth, since we need to operate and maintain a reflector service.  iWatchMobile is a great product with or without the PRO upgrade, and we will sell and support both products going forward.
Title: Re: New iWatchMobile
Post by: kevinwheeler on October 19, 2010, 03:27:27 PM
Thank you J.B. I have been an X10 user for years and it is nice to see that the software side of the house has been working hard lately and adding some nice new functions and fixing things that have been broken for a while. I will be taking advantage of the special offer that you mentioned.

Lastly, I actually run 2 identically configured machines, each with separately licensed versions of the software, for redundancy. Is there a way to change the port address of 8777 to something else for my second machine? Even if it's a binary patch?

Thanks - off to purchase some more stuff.

Kevin
Title: Re: New iWatchMobile
Post by: hawk1 on October 19, 2010, 03:39:19 PM

Hey, this isn't the situation.  The primary feature for the PRO version is to support 3G without requiring any router setup.  To do this requires some ongoing expense on X10's part for bandwidth, since we need to operate and maintain a reflector service.  iWatchMobile is a great product with or without the PRO upgrade, and we will sell and support both products going forward.

[/quote]

I have another question then.  Why didn't you just wait a couple of more days and release both versions to the users could decide which one they needed?  That way if there were bugs in the software the user would only have to deal with it once instead of getting a new program (Pro) and figuring all the bugs out again.

Most home users have no idea what port forwarding is. So if your saying that you released IWatchMobile for only people that know how to forward ports on their router  then the average user wouldn't be able to get it up and running anyway.  Hence, going through a lot of frustration when it was not needed since the "Pro" version would have solved that.

Just my opinion though, for what it's worth.
Title: Re: New iWatchMobile
Post by: X10 Dev on October 19, 2010, 05:01:08 PM
I have another question then.  Why didn't you just wait a couple of more days and release both versions to the users could decide which one they needed?  That way if there were bugs in the software the user would only have to deal with it once instead of getting a new program (Pro) and figuring all the bugs out again.

Most home users have no idea what port forwarding is. So if your saying that you released IWatchMobile for only people that know how to forward ports on their router  then the average user wouldn't be able to get it up and running anyway.  Hence, going through a lot of frustration when it was not needed since the "Pro" version would have solved that.

Just my opinion though, for what it's worth.
Sorry for any frustration...

When we started development on iWatchMobile, we thought it would be cool to get updating still images and pan/tilt functions on your cell phone in a WiFi environment.  We wanted to do a web application so that everybody would be able to use the software, not just iPhone users.  We overachieved on our development schedule and ended up with a product that does video over WiFi.  Plus, if you understand port forwarding, it works on 3G too.

We thought the next step would be to develop a video reflector to make it easier for users to connect via 3G.  We thought it would take a long time to develop.  If you told me 3 weeks ago (on the day we released iWatchMobile) that the reflector would be running today, I just wouldn't have believed you.  So it's not so much a matter of why didn't we release both applications together as that the PRO version is just amazingly ahead of schedule.

Of course, the whole development team has been working 100+ hour weeks for so long now that for us, what day it is is getting a little blurry...   ;D
Title: Re: New iWatchMobile
Post by: mcguyver on October 19, 2010, 05:35:32 PM
lol Some how i feel used and abused. The iWatchmobile was a work in progress and instead of making it better you all came out with a different version.

We are still making iWatchMobile better.  We need a PRO version because setting up port forwarding is not easy for many users, and we're solving that problem by providing a reflector service.  This incurs ongoing bandwidth expenses for X10, and so it has to be a separate product.

But that's not the only way to solve the problem.  iWatchMobile right now works great in a 3G environment.  We've improved the web server, and I think you'll find that the next release works even better.  And we're adding new features, including 3G features.  For instance, some users have asked for password support, and we're adding this to iWatchMobile. 

Thanks for clearing that up. I was focused on the part about better 3g capabilities and not the use of x10ís server. I am glad your still making improvements to the original version and i dont think i will need to buy the pro version. ;D
Title: Re: New iWatchMobile
Post by: J.B. on October 20, 2010, 10:30:13 AM
Ok, so I installed iWatchMobile Pro, version is 3.291 and now it, ActivePhone, and OnAlertMobile no longer function.  >*<
Tried a clean install with the same results.  B:(
I cannot even access it from a web browser locally on the AHP machine.
Any suggestions?  :'


Just noticed also that the invite a cell phone option for ActivePhone no longer allows to select a radio button to determine whether to send HTML or text email.
I assume new software, new bugs??  >*< B:(
Title: Re: New iWatchMobile
Post by: hawk1 on October 20, 2010, 11:07:57 AM
I rest my case!   :'
Title: Re: New iWatchMobile
Post by: J.B. on October 20, 2010, 11:17:17 AM
Another clean install with AHP and all plug-ins except iWatchMobile Pro and all is working.
It is definitely issues caused by this new plug-in.
Title: Re: New iWatchMobile
Post by: mcguyver on October 20, 2010, 11:49:31 AM
Another clean install with AHP and all plug-ins except iWatchMobile Pro and all is working.
It is definitely issues caused by this new plug-in.

lol. You probably should have waited a bit before buying.

Personally i think these whole situation was caused by Corporate jumping the gun on the releases. This is forcing the programmers to rush to get the product out to fast.  :(. it looks like they will be working more hours trying to get both versions upgraded now.  ::)
Title: Re: New iWatchMobile
Post by: J.B. on October 20, 2010, 11:52:07 AM
Where iWatchMobile has had many kinks worked out, I assumed this new "Pro" version should function fairly well, even being the first public build.  :'

The only reason I even have interest in this plug-in is because it includes features I suggested, that I would like to use, that the standard iWatchMobile does not.
Title: Re: New iWatchMobile
Post by: X10 Dev on October 20, 2010, 12:05:34 PM
Ok, so I installed iWatchMobile Pro, version is 3.291 and now it, ActivePhone, and OnAlertMobile no longer function.  >*<
Tried a clean install with the same results.  B:(
I cannot even access it from a web browser locally on the AHP machine.
Any suggestions?  :'


Just noticed also that the invite a cell phone option for ActivePhone no longer allows to select a radio button to determine whether to send HTML or text email.
I assume new software, new bugs??  >*< B:(
OK, I will join you with the  B:(  We were golden when I left the office at midnight.   -:)  I know, why don't I fix this.  I will post here with 3.292 later today.
Title: Re: New iWatchMobile
Post by: J.B. on October 20, 2010, 12:14:49 PM
Quote
Personally i think these whole situation was caused by Corporate jumping the gun on the releases. This is forcing the programmers to rush to get the product out to fast.  :(. it looks like they will be working more hours trying to get both versions upgraded now.  ::)


If this is the case, it directs a lot of negativity towards the developers that they shouldn't be taking the brunt of.


Title: Re: New iWatchMobile
Post by: Icu2 on October 20, 2010, 12:55:50 PM
 rofl -Beta Testers Wanted Other Than Me- rofl So, I've taken advantage of the $10 deal on "iWatchMobile Pro" for those who've purchased iWatchMobile.  But now that I've read that there are kinks that need to be worked out, I'll wait until someone posts some reassuring words like: 1. Working as promised, and 2. Not conflicting with previously installed software.  ::)   :' 
Title: Re: New iWatchMobile
Post by: rnorton888 on October 20, 2010, 08:47:48 PM
I had the remote control and Iwatch moble working fine on my computer and Sprint HtC Evo. I then purchased the Moble pro and POW..
Now when I try to pull up Iwatch http://iw.x10.com/iwatchpro?xid= "gone for security" or the local WIfi it pulls up my remote control aph instead. If I try to use the WIFI URL it crashed my IE and sends a report. Also my iwatch is showing not registared now but it was and the IwatchPro is showing registered. If I try to registar it shows everything I have is registered. sheesh.
Randy
Don't buy till you hear its working.
Title: Re: New iWatchMobile
Post by: X10 Dev on October 20, 2010, 10:32:10 PM
I had the remote control and Iwatch moble working fine on my computer and Sprint HtC Evo. I then purchased the Moble pro and POW..
Now when I try to pull up Iwatch http://iw.x10.com/iwatchpro?xid= "gone for security" or the local WIfi it pulls up my remote control aph instead. If I try to use the WIFI URL it crashed my IE and sends a report. Also my iwatch is showing not registared now but it was and the IwatchPro is showing registered. If I try to registar it shows everything I have is registered. sheesh.
Randy
Don't buy till you hear its working.

The update last night had some problems -- there is a new update done and being tested.  It will be another couple of hours and it will be available on the download site.  I will post here when it's ready.  Sorry for the snafu...
Title: Re: New iWatchMobile
Post by: rnorton888 on October 20, 2010, 10:36:41 PM
Will I have to call X10 and have them reset my registration rights? I have already system restored back to yesterday before I installed it. I have copys of the files just not sure about the registration codes.
Thanks
Randy
Title: Re: New iWatchMobile
Post by: X10 Dev on October 20, 2010, 11:23:17 PM
Will I have to call X10 and have them reset my registration rights? I have already system restored back to yesterday before I installed it. I have copys of the files just not sure about the registration codes.
Thanks
Randy
You can call X10 if you need a reset, but the program it will let you register a couple times before you hit the limit.
Title: Re: New iWatchMobile
Post by: J.B. on October 21, 2010, 07:09:56 AM
Thanks for getting the 3.292 update out.
Still some issues, especially with the Blackberry, but I do have video and controls seem to be working now using the "unsecured" WiFi settings.
I see there is another update in the works, (3.293) so I am anxious to test this next one out.


Edit: Actually, I was having issues with the video feed flashing on the Blackberry, but this seems to stop once I open and close the slide out menu. The right pan button is also off center on the Blackberry.
Everything else seems to be working pretty much ok.

AHP is crashing though when trying to send an email to my devices.
Title: Re: New iWatchMobile
Post by: X10 Dev on October 21, 2010, 08:24:20 AM
Thanks for getting the 3.292 update out.
Still some issues, especially with the Blackberry, but I do have video and controls seem to be working now using the "unsecured" WiFi settings.
I see there is another update in the works, (3.293) so I am anxious to test this next one out.

Release 292 should fix the critical issues from yesterday's 291.  Some comments:

- 'secured' Wifi mode will work with all of our mobile applications.  This provides some peace of mind for those of you using port forwarding.  You can turn on/off security from any of the 'Invite Cell Phone' dialogs in ActiveHome Pro.  You can also reset the security key which will invalidate any existing link. (Instantaneously, if someone is streaming using the old link their video will stop!)  So if you give out a secured link to someone and later decide you don't want them to have access, just reset the security key and start using the new link.  Their old link will no longer work.

- If you have iWatchMobile PRO, you may use any registered mobile application using our reflector at iw.x10.com.  You will get the security by default and not need to open any ports.

Release 293 will bring Iris and Focus controls.  We'll also look at Blackberry issues.




Title: Re: New iWatchMobile
Post by: kevinwheeler on October 21, 2010, 08:34:55 AM
OK - maybe my question was missed, so I'll ask again. Is there any place I can change which port is being listened to from the default of 8777? Even if its buried in the binaries and changes with each upgrade? This might be a nice item to put in and read from the Windows registry or an initialization file.

Thanks.

Kevin
Title: Re: New iWatchMobile
Post by: J.B. on October 21, 2010, 08:38:32 AM
Quote
Release 292 should fix the critical issues from yesterday's 291.  Some comments:

- 'secured' Wifi mode will work with all of our mobile applications.  This provides some peace of mind for those of you using port forwarding.  You can turn on/off security from any of the 'Invite Cell Phone' dialogs in ActiveHome Pro.  You can also reset the security key which will invalidate any existing link. (Instantaneously, if someone is streaming using the old link their video will stop!)  So if you give out a secured link to someone and later decide you don't want them to have access, just reset the security key and start using the new link.  Their old link will no longer work.

- If you have iWatchMobile PRO, you may use any registered mobile application using our reflector at iw.x10.com.  You will get the security by default and not need to open any ports.

Release 293 will bring Iris and Focus controls.  We'll also look at Blackberry issues.


Thanks for the updates.
The iris and focus are important to me as I use mostly the Vanguard and Sentinel cameras.
The cameras sometimes will go slightly out of focus after zooming and this makes them difficult to view on a smaller screen.
Also, the iris settings may be set where once it becomes dusk or dark, it is too dim to see the image well. With iris controls available from iWatchMobile Pro, it will then be possible to slow the shutter speed and brighten the image to better see what I'm looking at.  >!

Title: Re: New iWatchMobile
Post by: X10 Dev on October 21, 2010, 02:54:23 PM
OK - maybe my question was missed, so I'll ask again. Is there any place I can change which port is being listened to from the default of 8777? Even if its buried in the binaries and changes with each upgrade? This might be a nice item to put in and read from the Windows registry or an initialization file.
We could make the port available via the registry.  Can I ask the reason for the change?  With two separate machines, you already have different IP addresses for each, or different license keys, right?
Title: Re: New iWatchMobile
Post by: pconroy on October 22, 2010, 01:04:41 PM
OK - maybe my question was missed, so I'll ask again. Is there any place I can change which port is being listened to from the default of 8777? Even if its buried in the binaries and changes with each upgrade? This might be a nice item to put in and read from the Windows registry or an initialization file.
We could make the port available via the registry.  Can I ask the reason for the change?  With two separate machines, you already have different IP addresses for each, or different license keys, right?


Not the original poster - but I like to have complete control over all port assignments.
My private HTTP servers, for example, aren't on 80.

If I happened to have 8777 in use, it would be nice to know that i could change either.

Just my two cents.
Title: Re: New iWatchMobile
Post by: kevinwheeler on October 22, 2010, 01:23:56 PM
Yes - it already has 2 different local IP addresses, but I would like to be able to access each machine remotely and you can only port forward 8777 to a single machine. I would need to enable remote access to the router and change the forwarded port address and I would rather not do that.

Also, this would address, to some extent, the concern about using these apps remotely as I could change the now well known X10 use of port 8777 to something random and harder to find.

Remote Desktop stores its port in the registry and I modify each machine to non-standard and unique ports.

Kevin
Title: Re: New iWatchMobile
Post by: J.B. on October 22, 2010, 01:44:00 PM
Quote
Also, this would address, to some extent, the concern about using these apps remotely as I could change the now well known X10 use of port 8777 to something random and harder to find.


They have actually added a security token in current builds to help make the connection more secure.
This can be used on both 3G/4G/Edge or WiFi connections, or disabled using the local WiFi connection.

The reflector service always uses security tokens, AFAIK.

This helps with security.
Obviously it still doesn't address running 2 separate systems and wanting to determine which to connect to.
Title: Re: New iWatchMobile
Post by: X10 Dev on October 22, 2010, 04:03:24 PM
Yes - it already has 2 different local IP addresses, but I would like to be able to access each machine remotely and you can only port forward 8777 to a single machine. I would need to enable remote access to the router and change the forwarded port address and I would rather not do that.

Also, this would address, to some extent, the concern about using these apps remotely as I could change the now well known X10 use of port 8777 to something random and harder to find.

Remote Desktop stores its port in the registry and I modify each machine to non-standard and unique ports.
1.  We'll add the setting to the registry. 

2.  You don't need to use 8777 as your external port.  You could use, for example, 5000 for your external port on your router and map that to 8777 on system 1, and 6000 for your second external port on your router and map that to 8777 on System 2.

Title: Re: New iWatchMobile
Post by: J.B. on October 22, 2010, 04:09:34 PM
Quote
2.  You don't need to use 8777 as your external port.  You could use, for example, 5000 for your external port on your router and map that to 8777 on system 1, and 6000 for your second external port on your router and map that to 8777 on System 2.


That completely slipped my mind.  B:( :'
Thanks for mentioning that.  >!
Title: Re: New iWatchMobile
Post by: J.B. on October 22, 2010, 07:51:32 PM
Quote
The 3.293 Iwatchpro loads on the X10 and Wifi both come up but will not load video feed with or without security. I can see the video feed fine from Active Pro on both cameras.

By any chance have you restarted your computer since the upgrade? If not maybe try that.
I will sometimes lose the video feed unless I exit AHP, kill the x10nets process, open AHP again, and then run iWatchMobile on my phone.
Title: Re: New iWatchMobile
Post by: kevinwheeler on October 25, 2010, 12:20:48 AM
My routers (TP-Link TL-WR1043ND 's) don't allow port remapping - I can only specify source port and destination IP address.
But putting the setting in the registry is still a good idea which allows the most flexibility.

Thanks.

Kevin
Title: Re: New iWatchMobile
Post by: Frank3d on October 27, 2010, 09:52:20 PM
Can I make a request for more reports on how well Pro is working for everyone?  :-\
Title: Re: New iWatchMobile
Post by: Icu2 on October 28, 2010, 08:27:19 AM

I'm running 32-bit Windows Vista Home Premium.  I have ActiveHome Professional, iWatchOut, and iWatchMobile PRO installed.

ActiveHome Pro has been crashing 25 seconds after I invite a cell phone.  I have not yet been able to view my camera feeds using 3G on my BlackBerry Bold 9700, or remotely from another computer unless I use TeamView, even when I type in the url from the invite window manually into my phone or computers.

Then I went ahead and decided to try and install OnAlert and OnAlertMobile to see if the results were the same.

Crashed also as soon as I clicked the [close] button after I registered and installed OnAlert.

Again crashed as soon as I clicked the [close] button after I registered and installed OnAlertMobile.

ActiveHome Pro does not crash if all I do is look at the video feed on the computer that the software is installed on.  I haven't yet been able to do anything remotely past the range of my wireless router using the iWatchMobile without the PRO.

I don't know if its related to this software or not, but after I did all of the above, my wireless network card lost the ability to detect any networks.  I did all the usual troubleshooting steps, check hardware, check software, uninstall and reinstall both hardware and drivers, opened the computer and made sure it was fully connected, tried to restore to a date before the above mentioned installations and since none of that worked, I re-installed the Operating System.  Mind you that I have no software installed other than the bare Operating System since I'm trying to avoid conflicts between .dll files and such from third party software.  I'm currently in the process of uninstalling all third party software that comes with the "return to factory settings" software.  I will again reinstall X10's software and see if I can duplicate the above mentioned events.  Since reinstalling my Operating System, which was about 3 days ago, my wireless has been working flawlessly pulling Window Updates from the internet as it should.
Title: Re: New iWatchMobile
Post by: mcguyver on October 28, 2010, 09:30:20 AM
I am not familiar with vista but i would believe they have a restore point that may have been easier to do the reinstall your Os.

I had the crash problem and what i ended up doing was run regedit and i did a find of all AHP and removed everything from my registration. I found doubles of a few things and that my have been causing the crash.
AHP worked great after that including all the add ons.
Title: Re: New iWatchMobile
Post by: Icu2 on October 28, 2010, 10:27:22 AM
Thanks mcguyver.  Yes both 32-bit and 64-bit Vista OSs have a system restore and I tried that, to no avail.  Also, I always use Revo Uninstaller, which checks for and removes garbage left over in the registry and hard drive after an uninstall from poorly designed uninstall software.  I only went to the extreme of reinstalling the OS after all else had failed including checking for malware.  Now, it could also have been caused by Window updates themselves since those are almost daily, but system restore would have taken care of any Window updates also.  I'm hoping that it was not the X10 software, and praying, but decided to post my predicament in case someone else encountered the same issues.  I know I've read other posts where X10 software has caused a crash and that is the problem with software, sometimes the direct link library files don't like to share their toys and when you kick them out of the sand box they take some of the other kid's toys with them causing everyone else left in the sandbox to just not want to play anymore.  :D

IMPORTANT:  For anyone who reads this post.  Do not, do not ever play with "reg edit" like Mcguyver mentioned, unless you absolutely know what you are doing when it comes to the registry.  Removing the wrong registry key will trash your whole Operating System.  You'd think X10 would do a better job of uninstalling their software, since they are selling their software to a clientele composed of the general population.
Title: Re: New iWatchMobile
Post by: X10 Dev on October 28, 2010, 01:27:17 PM
Thanks mcguyver.  Yes both 32-bit and 64-bit Vista OSs have a system restore and I tried that, to no avail.  Also, I always use Revo Uninstaller, which checks for and removes garbage left over in the registry and hard drive after an uninstall from

Sorry to hear you have some system issues.

I'm confident that AHP is not the source of your operating system troubles.  (And we have all had these...)  The USB drivers are stable and are in use by millions of customers (we use the same drivers on the OEM side of the business.)  The networking is sockets based and works like a regular client or server application -- we don't change any of your network settings.

Which is not to say that AHP can't have problems and crash itself, because clearly there are some hiccups we're working through related to email.  But the damage is limited to AHP alone.

The information below is for advanced users or those who are curious.

A note on installation and reinstallation.  It is always safe to reinstall AHP over top of existing X10 applications without uninstalling first.  The installation needs to be in the order of release date though.  There aren't many files to clean up if you want a completely clean installation, but there are a few:
1. There is an 'X10 Settings' directory.  You can delete this at any time.  It contains your current software macros, your downloaded hardware macros and timers, and your command history.  It is stored in the 'user application settings', which unfortunately seems to change locations with every operating system release.

You can find the location by searching for 'cmdhst.*'.  This is your activity log command history.  This will show you the location of the X10 Settings directory.  It is safe to delete this directory -- It will be recreated the next time you start AHP.

2. There are some text XML configuration files in c:\program files\ActiveHome Pro.  The ahp_plugin.xml lists which plugins to load.  ahp_config.xml and emailprp.xml store some user settings.  You can delete these and then reinstall the software.  You will not be prompted for new registration codes, because those are stored in an encrypted file elsewhere.

3. The program DLLs are located in c:\program files\ActiveHome Pro and c:\program files\common files\x10\common.  While you can delete these files and then reinstall, the installation will always overwrite the files, so that is not neccessary.

4. Some information is stored in the registry at HKEY_CLASSES_ROOT\CLSID\{001000AF-2DEF-0103-10B6-DC5BA692C858}.  On 64 bit Windows systems, this becomes HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{001000AF-2DEF-0103-10B6-DC5BA692C858}.  You may delete this key as long as you reinstall afterwards.

5. There are a few other bits of information in the registry, but nothing of importance -- Mostly just Windows COM registrations telling Windows where to find various bits of AHP.  Reinstallation will reload this information.  I wouldn't worry about deleting these entries before reinstallation or after removing the program, they're not going to do any harm.
Title: Re: New iWatchMobile
Post by: X10 Dev on October 28, 2010, 01:32:34 PM
Can I make a request for more reports on how well Pro is working for everyone?  :-\
So the software should be working for most people.  There are a few issues sending email. There will be a 294 release tommorrow which will fix this.

Also in the 294 release is some new code for Blackberry users to help deal with the 'black screen' issue.  Some Blackberries take longer to update the screen than they take to reload the next video frame, resulting in a black display screen.  We have a solution for this we're putting the finishing touches on.
Title: Re: New iWatchMobile
Post by: Icu2 on October 28, 2010, 06:09:15 PM
Thanks AHP Dev.  The technical information you posted above will be really helpful.  So much so, that I will print and save as reference data.  You are right, the chances that X10's software could have messed with my Wireless NIC card is far fetched, but as anyone that has ever worked with software and hardware issues will know, its not impossible.  I'm glad to hear that a new version is on its way.  I'm so looking forward to one day being able to sit beach side and monitor my home from my phone while drinking a cocktail.  I'm sure I'll think of all the hard working people that make images such as that one possible and as you put it, have made it possible for millions already.   #:)
Title: Re: New iWatchMobile
Post by: Icu2 on October 29, 2010, 06:02:03 AM
 :o Wow!  I can not believe it.  I installed ActiveHome Pro (SW31A) version 3.293, without a single plug in, and after 5 whole days of my Wireless NIC working flawlessly, my wireless connection crashed again as it had before I reinstalled my whole Operating System as mentioned previously.  I rebooted my computer 4 times doing soft and hard reboots but none of that seemed to help.  I then uninstalled ActiveHome Pro using Revo Uninstaller, rebooted my computer and right away I had a wireless internet connection.  I'm about to install ActiveHome Pro again to see if I can duplicate my network card problem for a third consecutive time. 

Installed, rebooted and for the first 5 seconds I had internet then I lost it. I can't even find any networks listed and am getting the message "Windows cannot find any networks".  So, that makes it 3 times in a row that I've been able to duplicate the loss of my wireless after installing ActiveHome Pro and doing no other changes to my computer.  My Device Manager shows that my WiFi Adapter is there "working properly".

I just finished uninstalling ActiveHome Pro, rebooted and... still no internet.

In the Windows Task Manager's Processes Tab, X10nets is still running and taking up 1,024 K Memory after the uninstall.  I ended the Process.  Deleted the X10 folder found in Program Files, Common Files.  Shutdown the computer, turned it back on, still no internet.  Removed registry key listed above by AHP Dev, rebooted... still no internet.  Decided to use system restore to restore my computer to a point before X10's ActiveHome Pro installation.  Finally I have my internet back.  Now, I remember that before when I had version 3.292 of ActiveHome Pro installed I was not having this problem.  I'm going to see if I can dig up an old version and install it.  Unless there is also a new release for the ActiveHome Pro software, in which case I'll wait.  No, I'll try an older version instead.

My Wireless Card is: Intel(R) Wireless WiFi Link 4965AGN installed on a Sony Vaio running Windows Vista 32-bit OS
Title: Re: New iWatchMobile
Post by: X10 Dev on October 29, 2010, 01:56:11 PM
:o Wow!  I can not believe it.  I installed ActiveHome Pro (SW31A) version 3.293, without a single plug in, and after 5 whole days of my Wireless NIC working flawlessly, my wireless connection crashed again as it had before I reinstalled my whole Operating System as mentioned previously.  I rebooted my computer 4 times doing soft and hard reboots but none of that My Wireless Card is: Intel(R) Wireless WiFi Link 4965AGN installed on a Sony Vaio running Windows Vista 32-bit OS

I can't believe it either.  So 292 works fine, but 293 causes a problem???  Hmm...

Here's something to try:  x10nets.exe contains the built-in web server for AHP, as well as managing all X10 USB devices, including the CM15.  When we first released iWatchMobile, we only started the web server when AHP was started.  Now, we start on system startup.  Let's delay starting x10nets to see if that has any effect on your wireles NIC.

Install AHP.  Before you reboot the first time, do the following:

1. Open the start menu and type 'services.msc', you will see the list of Windows Services
2. Scroll down to 'X10 Device Network Service'.   Right click on the service and select 'Properties'.
3. Change the Startup type from 'Automatic' to 'Manual' and select OK.
4. Stop the 'X10 Device Network Service' by pressing Stop on the Properties dialog.
4. Close the services window

Now x10nets will only start when you explicitly tell it to.  AHP will not run successfully (and will generate an error when you try and run it) until you manually start the service, or change the Startup type back to automatic.

Now reboot.  Do you have wireless access?  If yes, then the problem is your Wirless NIC can't handle a service opening a network connection at startup.  Very lame, but we can work around that if that is the problem.  If no, then that makes no sense.  Double-check (via services.msc, or the 'Services' option on task manager), that 'X10 Device Network Service' is not started.

Assuming you've made it this far, and you still have wireless access, You can start the x10nets service from services.msc, or from the services tab on the control panel.  Right click the service and select 'Start'.

Now, run AHP.  Does everything work?  If it does, and if this workaround fixes your problem, then we'll put an option that will fix your issue into the software for you.
Title: Re: New iWatchMobile
Post by: X10 Dev on October 29, 2010, 02:26:11 PM
OK - maybe my question was missed, so I'll ask again. Is there any place I can change which port is being listened to from the default of 8777? Even if its buried in the binaries and changes with each upgrade? This might be a nice item to put in and read from the Windows registry or an initialization file.

Release 294, which will be up later today, allows you to change the listened port via windows registry setting.  There is no need to do this to use the software, this feature was added for a few specific users.  There is no official customer support for this feature.

That being said, to change the listened port, make the following registry change and reboot (or restart x10nets and AHP)

Using regedit, the key is
HKEY_CLASSES_ROOT\CLSID\{001000AF-2DEF-0103-10B6-DC5BA692C858}\X10\Interface

Create a new DWORD value XServerPort, and set the value to the port you wish to use.

On 64 bit versions of windows, use the following key instead:
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{001000AF-2DEF-0103-10B6-DC5BA692C858}\X10\Interface

Reboot and you'll see the new value in the email invite dialog.
Title: Re: New iWatchMobile
Post by: Icu2 on October 29, 2010, 07:03:23 PM
First and foremost, thank you AHP Dev for taking the time to read and respond to numerous posts all over these forums.  Now for my findings.

I followed the steps you posted.  I rebooted and yes I had wireless access with no problems.  I went ahead and started the X10nets service (manually) as instructed, ran AHP, but soon after I registered the AHP software and clicked the [Close] button, "Active Home Professional has stopped working" happened.  I rebooted, I did not execute AHP and internet works.  I changed the start option for X10nets service from Manual to Automatic to see what happened.  Rebooted two consecutive times without executing AHP and I had internet access both times, however the time it took my computer to find and connect to the network seems to have increased and after several minutes I've lost internet again.  Went back to having X10nets service Manually and rebooted.  I have internet access again.  After several minutes of internet access, I've executed the AHP program, no AHP crash and still have internet.  I'm going to wait a day before installing a plug-in.  I will leave my computer on for at least 12 hours straight, maybe more.  I will monitor my computer remotely using TeamViewer to check if internet stops.
Title: Re: New iWatchMobile
Post by: X10 Dev on October 29, 2010, 09:27:33 PM
I followed the steps you posted.  I rebooted and yes I had wireless access with no problems.  I went ahead and started the X10nets service (manually) as instructed, ran AHP, but soon after I registered the AHP

It sure sounds like there is a problem on your system for a service to use the network at startup.  If your extended test proves successful, I'll add an option so that x10nets won't accept network connections until AHP is started.
Title: Re: New iWatchMobile
Post by: Icu2 on October 30, 2010, 06:57:32 AM
After 4 hours of my computer being on and on-line, I decided to install Smart Macros.  I received the message "X10 Module has stopped working", but AHP did not crash.  I then went on to install iWathOut and this time I did not get any error messages, AHP did not crash, and I continue to have internet.  I've also been watching live camera feed remotely using TeamViewer.  It has now been almost 10 hours that my computer has been on and on-line.  I have even been rebooting remotely using TeamViewer and still there is no loss of an internet connection.  I will go ahead and install iWatchMobile PRO, which is what got me started in this thread.  I will come back and edit with the results.

Installed iWatchMobile PRO, registered it, clicked on the [close] button, no error message and no AHP crash.
Invited a phone and got the "http://0.0.0.0:8777/iWatchpro" address for WiFi
Closed AHP
Executed AHP and this time I did get a normal URL for WiFi
Invited cell phone and 30 seconds later AHP crashed.
Rebooted computer and did get internet access.
Invited cell phone.
Clicked [ok] on the Action Complete window
Checked and noticed that the X10nets service had been changed to start from Manual to Automatic.
Went to invite another phone and AHP crashed while I was trying to rename a camera's icon.

Restarted AHP, and I'm able to get an image using WiFi but it alternates between black screen and blue screen with the X10 image.

Rebooted the computer.

Now I see video feed but the image alternates from video feed to a blank gray or blank black image, depending on if I have my blackberry options to show me the page in column or page view.


Title: Re: New iWatchMobile
Post by: X10 Dev on October 30, 2010, 01:22:37 PM
Now I see video feed but the image alternates from video feed to a blank gray or blank black image, depending on if I have my blackberry options to show me the page in column or page view.
Hi, When you reinstalled, did you use the new 294 release?  It contains a whole new rendering system for video that is designed to be more gentle on the Blackberry's slower processor.   8)

Also with the 294 release we included a means to delay network startup.  There is a new registry setting that controls whether the built-in web server is started at boot time, or the first time you use AHP.  In your case, with the way your wireless seems to behave, I would recommend the delayed startup.  I've included 2 regedit files to make the change back and forth, so you don't need to use regedit.  You can download the files and double-click them in Explorer to make the change.  This will allow you to leave 'X10 Device Network Service' (x10nets.exe) on 'automatic', but have x10nets delay using the network until AHP is first launched.

To use the file, rename x10delaynetworkstartup.txt to x10delaynetworkstartup.reg, then double-click the file in Windows Explorer.
Title: Re: New iWatchMobile
Post by: Icu2 on October 31, 2010, 02:30:45 AM
Ok, I installed version 294 of the following software, in the following order:

(SW31A)ActiveHome Professional Software
(SW32A)ActiveHome Pro Smart Macro Plug-in
(SW33A-iWatchOut)AHP Plugin - AVX - Video
(SW34A-MyHouseOnLine)AHP Plugin - ANT - Network
(SW39A-OnAlert)AHP Plugin - Security Plugin
(SW45A)AHP Plugin - iWatchMobile
(SW46A)On Alert Mobile
(SW47A)iWatch Mobile PRO

Only after installing and registering MyHouse Online did AHP crash.

After installing OnAlertMobile I got the message "X10 module has stopped working" but AHP did not crash.

In the middle of installing iWatchMobile PRO I got the message "X10 module has stopped working", when the installation ended, AHP was activated and without any problems that I could see.  Also, I did not have to register iWatchMobile PRO and it shows that it's active.  ???

I followed the instructions concerning "x10delaynetworkstartup.reg".  I closed and then executed AHP.

I was able to "Invite a cell Phone" and this time AHP did not crash.  My phone did receive an email from AHPGateway@X10.com in a matter of seconds.  However, when I click on the link I get a "500 Error -Server not found" message, and at other times I get the message "HTTP Error 504:Gateway Timeout.  Are there any particular settings I should have for either my BlackBerry Bold 9700 or my Wireless router?

Also, thank you for providing the option to make the change back and forth on whether the built-in web server is started at boot time or the first time AHP is used, without the need to manually open and tinker with the registry.   #:)
Title: Re: New iWatchMobile
Post by: X10 Dev on October 31, 2010, 03:14:09 AM
I was able to "Invite a cell Phone" and this time AHP did not crash.  My phone did receive an email from AHPGateway@X10.com in a matter of seconds.  However, when I click on the link I get a "500 Error -Server not found" message, and at other times I get the message "HTTP Error 504:Gateway Timeout.  Are there any particular settings I should have for either my BlackBerry Bold 9700 or my Wireless router?
You shouldn't need any special settings for your wireless router to access iWatchMobile PRO from the iw.x10.com.

The "Server not found" message means that AHP isn't connected to the reflector.  I would try rebooting and starting AHP.  If you want to avoid the delay of rebooting your system. you can do any of the following:

1) On Vista or Windows 7, you can access the 'Services' tab on the task manager.  Locate 'X10 Device Network Service' and stop it and restart it.  Then start AHP.

-or-

2) Locate 'x10nets.exe' in the Processes section of the task manager.  You might have to select 'Show processes from all users'.  Select end task.  Now start AHP.  X10nets.exe should automatically start.

-or-

3) From the Windows run menu, type 'services.msc' to open the Services manager.  Locate 'X10 Device Network Service' and stop it and restart it.  Then start AHP.
Title: Re: New iWatchMobile
Post by: X10 Dev on October 31, 2010, 03:20:46 AM
Ok, I installed version 294 of the following software, in the following order:

To diagnose connection problems.  I would try in the following order:

1) If anything has crashed, reboot first.
2) Open the invite cell phone dialog in AHP.  Click on the WiFi link to open iWatch PRO in your browser on your system running AHP.
3) Click on the 3G link to open iWatch PRO in your browser on your system running AHP.
4) If you have WiFi on your phone, try your WiFi link.
5) Try your 3G link on your phone.
6) Post here in the forums with the above results, and we'll try to get things sorted out...  ;D
Title: Re: New iWatchMobile
Post by: Icu2 on October 31, 2010, 09:23:56 AM

When I click on the WiFi link to open iWatch PRO in my computer's browser, I do get streaming video on my computer screen, but can barely see part of the control that allows me to pull out the "available camera feeds window" but I am able to select a new camera feed to view.

When I click on the 3G link to open iWatch PRO in my browser on my system running AHP, IE opens up and I do see streaming video, the control icons, and can click on the control icons.

With the phone using WiFi connection clicking the WiFi link:
BlackBerry's Native browser gives me the "HTTP Error 504:Gateway Timeout".

With the phone using 3G connection clicking on the 3G link:
The first time I clicked the link, the link opened BlackBerry's Native Browser, and I got the "HTTP Error 504:Gateway Timeout".  Then I clicked [OK] on the error window, and closed the browser so that I could then see the email with the link still selected, when I clicked on the 3G link again, I got a picture or a black screen, depending on if was looking at the page using "Column View" or "Page View".  If was viewing the page in "Column View", I would get a black screen with no controls but when I switched to "Page View" I could see the control icons, video feed for about 3 seconds, and was able to click on the controls allowing me to switch cameras and see video feed for a few seconds.  If I "refresh" the page, I'm able to see streaming video for about 5 seconds then the screen goes black. Sometimes I get a flash of video feed for a random amount of seconds and then the screen again goes black with the controls visible.

That was initially.  Now, I'm not getting an error any more and I seem to be getting a video feed that appears to refresh every 2 to 3 seconds but sometimes the screen still goes black.  I haven't yet been able to predict when that will happen.  As I was doing this, I wondered if maybe the X10 servers were starting to work better, because it seems like the more time I spend trying the links the better they seem to get.

Thanks again for all your help AHP Dev.   :)%
Title: Re: New iWatchMobile
Post by: X10 Dev on October 31, 2010, 12:56:33 PM
 :)%  It seems like we are getting close!

When I click on the WiFi link to open iWatch PRO in my computer's browser, I do get streaming video on my computer screen, but can barely see part of the control that allows me to pull out the "available camera feeds window" but I am able to select a new camera feed to view.
Which version of IE are you using?  Which version of Windows?  If you resize the window do the controls pop into view?

That was initially.  Now, I'm not getting an error any more and I seem to be getting a video feed that appears to refresh every 2 to 3 seconds but sometimes the screen still goes black.  I haven't yet been able to predict when that will happen.  As I was doing this, I wondered if maybe the X10 servers were starting to work better, because it seems like the more time I spend trying the links the better they seem to get.
X10's reflector was updated last night and on Friday.  And Friday's build 294 contained new client code specific to BlackBerries to deal with the Blackberries' black screen issue. 

Does the black frame problem on your Blackberry go away after a few seconds, or once you get a black frame are you stuck with it until you reload the page?
Title: Re: New iWatchMobile
Post by: Icu2 on October 31, 2010, 04:17:24 PM

8 hours after my previous post I'm back to getting the "500 Error - Server not found" message.

Now when I click on the 3G link in my computer, I get a "Internet Explorer cannot display the webpage" message but if I click on the WiFi link, I do get video feed.

Which version of IE are you using?  Which version of Windows?  If you resize the window do the controls pop into view?
The Internet Explorer version I'm using is 8.0.6001.18975 .  Resizing the window by dragging the edges keeps the same aspect ratio and if I zoom in or out using [Ctrl]+["+"] or [Ctrl]+["-"] the pullout window icon on the bottom right (which is the only one I see), gets bigger to the point where its as big as the height of the window and I can have it cover the whole right side of the window.

Does the black frame problem on your Blackberry go away after a few seconds, or once you get a black frame are you stuck with it until you reload the page?
I can't verify right now since I can't get a feed, but I think I remember that if I had the "black screen", it would stay that way until I refreshed the page.  Again I wish I could tell you for sure  :-X but I can't test that right now.
Title: Re: New iWatchMobile
Post by: Icu2 on October 31, 2010, 11:41:56 PM
Hello AHP Dev.  This is in response to a question you posted in another thread.

Is there any text after the '500 error'?  I went through and made some of the errors more descriptive.
Now when I try to access the 3G link with my BlackBerry I get the message "500 Error - Server disconnected".  If I try to access the same link from my computer, I get the "Internet Explorer cannot display the web page".  If I use Firefox to access the 3G link from my computer, I get the message "500 Error - Server not found ".
Title: Re: New iWatchMobile
Post by: J.B. on November 01, 2010, 09:36:18 PM
iWatchMobile/Pro seems to be working fairly decent for me with the 3.294 build. At least most of the time.
Unfortunately, 3.294, though fixing some issues for me with iWatchMobile, appears to have caused some other issues such as email alerts not being sent from my macros now.
I restored an older build and they began working again.
Did a clean install of the entire 3.294 AHP suite and they again stopped working.  :'
Developers are frequenting this thread and it is much appreciated.
I'd like to ask, as I feel it is more likely to be seen here, have the A00TV, M Unknown, and these new email issues been looked into at all yet?
If so, any estimate on when there may be an update available to fix them?
I see on the Facebook page they mentioned something new again.
Will these current issues be looked into prior to this new software?

From x10s Facebook page:

Quote
X10 What kind of cell phone do you have? Be as specific as possible. Is it an iPhone 3GS? Maybe you have an Android HTC EVO 4G? Why? Our Engineers have something up their sleeves and they need YOUR help.
Title: Re: New iWatchMobile
Post by: X10 Dev on November 01, 2010, 10:35:48 PM
I'd like to ask, as I feel it is more likely to be seen here, have the A00TV, M Unknown, and these new email issues been looked into at all yet?

Yes.

If so, any estimate on when there may be an update available to fix them?

Tonight is 295!  That is, assuming a programmer's definition of tonight.  The email issue you reported has not been looked at yet, we're examining that now.

I see on the Facebook page they mentioned something new again.
Will these current issues be looked into prior to this new software?
From x10s Facebook page:
Quote
X10 What kind of cell phone do you have? Be as specific as possible. Is it an iPhone 3GS? Maybe you have an Android HTC EVO 4G? Why? Our Engineers have something up their sleeves and they need YOUR help.

 >*<

That is not quite what you think.  There is always new software in the pipeline, but I asked for that info to better understand our iWatchMobile user base.  I was surprised by the number of Blackberry users here on the forums -- I would have thought there were more Android and iPhone users -- and I want to know what the breakdown is.
Title: Re: New iWatchMobile
Post by: J.B. on November 01, 2010, 10:41:22 PM
Quote
That is not quite what you think.  There is always new software in the pipeline, but I asked for that info to better understand our iWatchMobile user base.  I was surprised by the number of Blackberry users here on the forums -- I would have thought there were more Android and iPhone users -- and I want to know what the breakdown is.

I recall mention of device specific releases for iWatchMobile and/or the other mobile plug-ins.
The statement
Quote
Our Engineers have something up their sleeves and they need YOUR help
(I assume from Joe...), just sounded as though they were having you work on new software again before allowing any chance to address some of the current issues.
I was hoping this wasn't the case.

Thanks for the reply.
Title: Re: New iWatchMobile
Post by: Icu2 on November 01, 2010, 11:47:59 PM
I decided to try the iWatchMobile PRO 3G link on my phone as I've been doing from time to time.  This time I did not get an error message.  As soon as the page fully loads, I can see the icons on the screen but the screen is black.  Seconds later, I do see an image from one of my cameras but this only lasts for a couple of seconds and then its back to the black screen with icons around it. 

I do have 5 bars of signal strength on my phone, and I can see that my phone is constantly sending and receiving data.  From time to time I do get an image, but the amount of time it takes between images is random.  When I click on the tab icon that pulls out the icons for the different cameras that I have, I can see the name of the camera and I can also see an image that seems to change every so often but also at random times.  At times I see an image from earlier in the day possibly a recorded image.  When selecting a camera, I do get the full image window and in less than 10 seconds, I get the selected window's image but it too goes away after a couple of seconds and its back to the black screen with icons.  The image does seem to refresh, but again the time between images seems random.  All in all, this is a definite improvement.  My thanks go out to any and all involved with making this the "neatest" thing I can do with my phone.   >!

When I select a different camera on my phone, the selected camera view on my computer changes as-well.  My phone shows me that camera's view at times and at times it's just a black screen.  I can not tell if what I'm getting on my phone is a live feed because I'm not at home to test this.


Now several hours after I posted the above, when I try to access the 3G link I keep on getting an error that says "500 Error - Server not found"or "HTTP Error 504:Gateway Timeout.  The gateway timed-out while waiting for a response from the server.  :(
Title: Re: New iWatchMobile
Post by: mcguyver on November 02, 2010, 08:08:45 AM
I can see the icons on the screen but the screen is black.  Seconds later, I do see an image from one of my cameras but this only lasts for a couple of seconds and then its back to the black screen with icons around it. 

I do have 5 bars of signal strength on my phone, and I can see that my phone is constantly sending and receiving data.  From time to time I do get an image, but the amount of time it takes between images is random.  When I click on the tab icon that pulls out the icons for the different cameras that I have, I can see the name of the camera and I can also see an image that seems to change every so often but also at random times.  At times I see an image from earlier in the day possibly a recorded image.  When selecting a camera, I do get the full image window and in less than 10 seconds, I get the selected window's image but it too goes away after a couple of seconds and its back to the black screen with icons.  The image does seem to refresh, but again the time between images seems random.  All in all, this is a definite improvement.  My thanks go out to any and all involved with making this the "neatest" thing I can do with my phone.   >!

This is exactly what is happening to my blackberry storm running the iwatchmobile (Not Pro) in 3g. I would be very happy to have 292 back. That was the best version for me. Darn i wish x10 had an archive page to download older versions that worked. lol
Title: Re: New iWatchMobile
Post by: Dan Lawrence on November 02, 2010, 08:19:22 AM
You want 3.292, drop me an e-mail.  I archive every version I ever downloaded in the last 5 years.
Title: Re: New iWatchMobile
Post by: mcguyver on November 02, 2010, 08:23:54 AM
Thanks Dan but i think we went through this a few weeks ago. You were only able to give me the AHP version but not all the plug ins like i watchmobile and the rest.
Thank you anyway sir.
Title: Re: New iWatchMobile
Post by: nybuck on November 02, 2010, 01:09:56 PM
It was advertised as '5-minute setup with any smart phone' - That was AHP ver 3.283   :-\

Save your time and money, and don't buy this product until they get it working.

 >*<
Title: Re: New iWatchMobile
Post by: Dan Lawrence on November 02, 2010, 08:25:32 PM
Thanks Dan but i think we went through this a few weeks ago. You were only able to give me the AHP version but not all the plug ins like i watchmobile and the rest.
Thank you anyway sir.

You should have all the installs for your plug-ins already.   
Title: Re: New iWatchMobile
Post by: X10 Dev on November 03, 2010, 01:46:18 AM
Thanks Dan but i think we went through this a few weeks ago. You were only able to give me the AHP version but not all the plug ins like i watchmobile and the rest.
Thank you anyway sir.
So, release 295 will be up shortly (It was going to be up ~20 hours ago but we had to hold for some fixes).  We expect that you'll find 295 to reduce or eliminate the Blackberry 'Black Screen' issue (which happens when the Blackberry takes too long to redraw a refreshed page.)  Release 295 works great for the Blackberries we've tested here.   :)%

Just to cover our bases, we're also including the file for the release 292 client for iWatchMobile in the iWatchMobile plugin.  So if you want to go back in time, rename the old file, and you're there!  To go forward again will require lightning and a Delorean...  ;D

Hopefully given this release we'll see some :D, and fewer  ??? .  BUT, if there are issues, or anything you want us to make better, don't hold back -- Please let us know...
Title: Re: New iWatchMobile
Post by: phongluu on November 03, 2010, 01:59:52 AM
echo to nybuck!
I have tried and x10 cameras are not even there yet for mobile.
I like x10 but until this get a real good fix, then dont waste your $
Check out q-see or other products, they are way advance now.

P.L
Title: Re: New iWatchMobile
Post by: mcguyver on November 03, 2010, 08:22:13 AM
Thanks Dan but i think we went through this a few weeks ago. You were only able to give me the AHP version but not all the plug ins like i watchmobile and the rest.
Thank you anyway sir.
So, release 295 will be up shortly (It was going to be up ~20 hours ago but we had to hold for some fixes).  We expect that you'll find 295 to reduce or eliminate the Blackberry 'Black Screen' issue (which happens when the Blackberry takes too long to redraw a refreshed page.)  Release 295 works great for the Blackberries we've tested here.   :)%

Just to cover our bases, we're also including the file for the release 292 client for iWatchMobile in the iWatchMobile plugin.  So if you want to go back in time, rename the old file, and you're there!  To go forward again will require lightning and a Delorean...  ;D

Hopefully given this release we'll see some :D, and fewer  ??? .  BUT, if there are issues, or anything you want us to make better, don't hold back -- Please let us know...

 Now thatís what I needed.  Before the dayís end I  will test both clients out and see what works best for my blackberry storm 3G.
For now 295 is holding up much better than 293 and 294.  #:) >!
Title: Re: New iWatchMobile
Post by: X10 Dev on November 03, 2010, 01:39:02 PM
It was advertised as '5-minute setup with any smart phone' - That was AHP ver 3.283   :-\
Save your time and money, and don't buy this product until they get it working.

I think nybuck is out of date.  Not only is iWatchMobile working, it's been joined by a PRO product with additional features and a reflector system for use behind firewalls.  And there have been new features added -- from behind the scenes efforts to increase performance and decrease load time, to scaling support for use on PC browsers, or the security key system for additional security in port-forwarded environments.

It would be easier for us to just write an Android app and an iPhone app, and ignore everyone else, but I think it's really useful to have an application that runs anywhere.  And when we encounter browsers that really can't handle mobile video, our approach is "let's see what we can redesign to make this work", not "XYZ browser is not capable".  And we implement these new designs on an incredibly short timeframe.

So while I appreciate it is frustrating when you try something and don't get the result you expect, let's focus on specific problems, and then we'll derive a solution to that problem.  Or if you'd like something new, we'll figure out if we can add it into iWatchMobile, or make a new product that addresses that need.
Title: Re: New iWatchMobile
Post by: nybuck on November 03, 2010, 07:42:20 PM
AHP Dev-

I appreciate all your efforts, and it definitely looks like you are moving in a forward direction. 

That being said, it's hard for you to say that I am out of date when yesterday you said you were working on some fixes.....

I am a loyal X10 user, but I try not to buy a new X10 product in its first run.  I shouldn't have to troubleshoot it for you after paying for the product.  If you want us to beta-test your products in a pre-release (as you have done before) then X10 knows how to do that.  To see why I don't buy a first-run X10 product, simply read the posts about the NStinct, IconRemote, or any other product when it was first released.  (or a car in its first year of production for that matter)

I also want to note that I have been watching live video on my blackberry for over a year utilizing VNC, which was plug-and-play.
Title: Re: New iWatchMobile
Post by: Icu2 on November 04, 2010, 06:33:53 AM
 :o Do my eyes deceive me?  Not only was there 3.295 version of the software available for download yesterday, but this morning I see that it says there is a 3.296 version available for download as-well.  Is there really a 3.296 or is it a typo.  I'm still using 3.294 on my computer since I downloaded but did not get around to installing what the download site said was version 3.295.   ??? Now, if 3.296 does exist, do I install 3.296 or do I install 3.295.
 #:)
Title: Re: New iWatchMobile
Post by: J.B. on November 04, 2010, 06:40:42 AM
3.296 fixed several issues with AHP showing the A00TV and M unknown commands in the activity monitor and also fixed an issue from 3.295 with email alerts not being sent from macros.
Also, as of these latest 2 updates, once installed you will no longer have to run the installer for each individual plug-in. It will update any plug-ins you have installed by running any of the AHP suites installers.


Version 3.296

    * Bug fix: Secure Commands not being shown in Activity Monitor
    * Filter out unknown command caused by transceiver initialization
    * Altered behavior of missing transceiver pop-up for simple video bundle
    * Fix for possible crash when opening Activity Monitor with empty history

Version 3.295

    * Fix for macro e-mail notification not sending
    * Fix for camera cycle not working
    * Fix for 00TV and unknown commands in activity log
    * Installers now update all AHP source files on install
    * Updated Visual C runtime libraries
Title: Re: New iWatchMobile
Post by: Icu2 on November 04, 2010, 07:36:40 AM

Thanks for the reply J.B.

3.296 fixed several issues with AHP showing the A00TV and M unknown commands in the activity monitor and also fixed an issue from 3.295 with email alerts not being sent from macros.
Also, as of these latest 2 updates, once installed you will no longer have to run the installer for each individual plug-in. It will update any plug-ins you have installed by running any of the AHP suites installers.
:)%
So, in your opinion, should I install Version 3.295 and then 3.296 in order to be able to take advantage of the fixes?  Or, should I be able to just install 3.296 and the fixes from 3.295 will still take effect?

as of these latest 2 updates, once installed you will no longer have to run the installer for each individual plug-in. It will update any plug-ins you have installed by running any of the AHP suites installers.
I hope you are right. :D
Title: Re: New iWatchMobile
Post by: J.B. on November 04, 2010, 07:54:35 AM
You should only have to install the latest 3.296 build.
Title: Re: New iWatchMobile
Post by: mcguyver on November 04, 2010, 07:57:19 AM
If your afraid to upgrade go into your c:/program files/common files/x10/common/webapps and backup the xphone file or if your using pro the xphonepro. Then if you dont like the upgraded iwatchmoble you can replace the xphone file with the backup.
Title: Re: New iWatchMobile
Post by: Icu2 on November 04, 2010, 08:05:33 AM

 8) Cool!  Thanks to both of you J.B. and Mcguyver for your helpful input.


 :)%  Its time to play.
Title: Re: New iWatchMobile
Post by: kevinwheeler on November 04, 2010, 03:33:41 PM
OK - I recently purchased iWatchMobile Pro solely to use presets. I have 4 Ninja bases which normally have 4 presets for each camera which I have programmed into AHP. And, as with the OnAlert remote, I may be a little icon challenged. But how do I set and then use the presets for the Ninja bases?

Thanks.

Kevin
Title: Re: New iWatchMobile
Post by: J.B. on November 04, 2010, 04:04:30 PM
Take a look here at the wiki for iWatchMobile Pro:

http://kbase.x10.com/wiki/SW47A

The icon that says "set" under the preset menu is used to store a preset under one of the 9 positions.
Pan your camera to the area you want as a preset, hit the "set" button, and hit the number you want to store the position under.
Repeat for any other presets.
Once your presets are stored you open the preset menu and just click on go to "x" and it will pan to that preset.

Title: Re: New iWatchMobile
Post by: Icu2 on November 05, 2010, 04:49:10 AM
Ok, after I installed the 3.296 build I encountered the following results:

1:00 PM Pacific Time

Tried connecting from my BlackBerry using the 3G link and received the message "The server returned the following error while attempting to fulfill your request: "Conection Timed Out"."

I immediately tried again using the 3G link with my BlackBerry and received the following message "500 Error - Server not found"

Third time trying "HTTP Error 504: Gateway Timeout"

Fourth time trying "500 Error - Server not found"

Fifth time trying "500 Error - Server not found"

If I click on the WiFi link from my computer I do get video feedback when IE opens.

If I click on the 3G link from my computer I get the message "500 Error - Server not found".

Hours ago, I was able to access my camera's feed using the iWatch PRO 3G link on my BlackBerry.  At that time, the pan and tilt did not work from the BlackBerry.  However, I was getting video feed with a 3 second delay from real time, and I was also able to switch camera feeds with about a 7 second delay.  The video feed would sometimes just go all black and sometimes come back, where at other times the screen would display what appeared to be a frozen image.

AHP Dev, we're getting closer to our goal buddy.  Thanx for all the work you guys have been putting in to fix this.
Title: Re: New iWatchMobile
Post by: X10 Dev on November 05, 2010, 02:11:01 PM
If I click on the 3G link from my computer I get the message "500 Error - Server not found".

AHP Dev, we're getting closer to our goal buddy.  Thanx for all the work you guys have been putting in to fix this.
Thanks for the kudos -- we're very close, and will keep working on it until it's obvious to all that it's bulletproof...
Title: Re: New iWatchMobile
Post by: kevinwheeler on November 05, 2010, 09:35:00 PM
About the pre-sets - they seem to be working, but my select screen always shows 9 blue broadcast symbols, none of them look like the Wiki page, with thumbnails. But they are at least working with my current presets and that is all I need. I also only seem to be able to use 4 with my Ninja's - is that normal? Not complaining - just noting.

Thank you for the ability to change the port - that is working exactly as I had hoped.

One last usability item, and it may just be my ignorance of the iPhone 4 iOS 4.1. Using ActivePhone, when the controller pops up in portrait mode, the url bar drops down and then auto-hides, giving me exactly the view I need. However, now with the current (3.296) iWatchMobile Pro, when trying to view in landscape mode, the url bar drops down and covers the upper part of the camera view, and then doesn't auto-hide or go away, leaving me unable to see the top part of the screen. Is there anything I can do to fix this?

Thanks.

By the way, as I alluded to in some other topics on this board, but would now like to be quite specific here, thanks very much to the AHP team and the attention that this current team is giving to the software. I have been in the computer business for longer than most likely any of the current staff is old, even just dealing with PC's for longer than their ages. And I know that without good software the hardware side of the business will survive only so long. But I am glad that management has finally devoted some resources (and from what I have seen some very good resources) to make a lot of this stuff not only easier to sell but some of the best features available at any price. These are state of the art applications. They even fixed some old problems, like the ability to disarm through software. And I don't mind helping report early bugs if there is an effort to fix them - I actually thought that's why they were giving us introductory pricing.

Anyway, thanks again to the quick responses and fixes from the development team.

Kevin
Title: Re: New iWatchMobile
Post by: J.B. on November 06, 2010, 03:04:15 PM
Quote
However, now with the current (3.296) iWatchMobile Pro, when trying to view in landscape mode, the url bar drops down and covers the upper part of the camera view, and then doesn't auto-hide or go away, leaving me unable to see the top part of the screen. Is there anything I can do to fix this?


When you first open iWatchMobile/Pro in Safari it will show you the URL bar.
Click the + symbol and add to home screen. When you open the link from the home screen you will not get the URL bar.
Title: Re: New iWatchMobile
Post by: kevinwheeler on November 06, 2010, 11:26:42 PM
That worked just fine - guess I have to finish reading all the iPhone 4/Safari stuff.

Thanks.

Kevin
Title: Re: New iWatchMobile
Post by: cj4 on November 07, 2010, 11:30:14 PM
I wish the tons of users could get AHP Dev to help us with just accessing first with a computer????  Port forwarding problems have been posted for a long time and I still have the problem.  I think I give up. 

Will this mobile version work on an Motorola Verizon Droid????  WITHOUT a year of trying to figure it out????
Title: Re: New iWatchMobile
Post by: X10 Dev on November 08, 2010, 08:18:38 PM
I wish the tons of users could get AHP Dev to help us with just accessing first with a computer????  Port forwarding problems have been posted for a long time and I still have the problem.  I think I give up. 

Will this mobile version work on an Motorola Verizon Droid????  WITHOUT a year of trying to figure it out????

You can also use iWatchMobile and iWatchMobile PRO with a computer.

Both iWatchMobile and iWatchMobile PRO work on a Motorola Verizon Droid.  I use that phone personally, by the way.  I find setup to be pretty fast and easy.  In order of ease:
1) If you have your phone connected to your WiFi network (Main Menu, All Apps, Settings, Wireless & network settings, Wi-Fi) and you're at home, then you get the best connection using WiFi.

2) Using iWatchMobile PRO, use the 3G link, it will work right away.

3) You can use the non-PRO iWatchMobile over a 3G network when you're not at home, but you'll need to configure port forwarding on your router.  This is easy for some people and some routers, but not so much with others.
Title: Re: New iWatchMobile
Post by: X10 Dev on November 08, 2010, 08:36:33 PM
About the pre-sets - they seem to be working, but my select screen always shows 9 blue broadcast symbols, none of them look like the Wiki page, with thumbnails. But they are at least working with my current presets and that is all I need. I also only seem to be able to use 4 with my Ninja's - is that normal? Not complaining - just noting.
The ninja supports 4 presets.  Vangard and Sentinel cameras support 9.

Hmm.. You should be getting thumbnails.  Are you using Activehome version 296? Which operating system are you using?  VA11A or the newer VA12A for video capture?
Title: Re: New iWatchMobile
Post by: Gacky2k on November 09, 2010, 02:48:35 PM
New user...so please bear with me guys.  I seem to be having a LOT of trouble with consistently being able to connect via iWatchMobile.  I'll start out with a fresh reboot of the PC.  Run AHP and even refresh with a new security ID before I reinvite my phone.  I invite my phone with email alert using http without any trouble.  Most often, the link opens fine and the app works great...but from here on out...its sporadic.  Now...this is a new to to me, so I check it frequently when I am at work...mostly just showing friends coworkers...but after a couple times, it start getting the error:

500 Error - Server not foun

On occasion...refreshing a time or two and it will load and work...but eventually...even this fails and all I'll get will be the 500 Error.  Just not sure, why it is so erratic.  Is there some lock out?  Something that limits the # of times I can connect?  BTW...I use 3G connection on my Palm Pre (Sprint).  Once it starts failing...I generally just reboot and redo what I described above...might not REQUIRE all that...but it generally fixes it...so its what I do.

Any thoughts/suggestions?

Title: Re: New iWatchMobile
Post by: cj4 on November 09, 2010, 03:43:44 PM
But if I have a port forwarding problem on the "host" computer where AHP resides with my cams, won't I still be blocked by Iwatch Mobile Pro???  I don't see how I could still get access???  I'm confused..... ??? ??? ???
Title: Re: New iWatchMobile
Post by: X10 Dev on November 09, 2010, 10:50:41 PM
But if I have a port forwarding problem on the "host" computer where AHP resides with my cams, won't I still be blocked by Iwatch Mobile Pro???  I don't see how I could still get access???  I'm confused..... ??? ??? ???
iWatchMobile PRO uses a reflector server hosted at X10 to get around port forwarding problems. 

Rather than having your cell phone connect directly to your PC via the port forwarded on the router, it works like this:  Your PC connects to X10's reflector server.  Next, your cell phone connects to X10's reflector server.  The reflector then does the work of passing data back and forth between the cell phone/reflector connection and your PC/reflector connection.

You don't have to use the reflector if you don't want to.  iWatchMobile PRO also supports direct connections and connections made through port-forwarding.



Title: Re: New iWatchMobile
Post by: X10 Dev on November 09, 2010, 10:59:18 PM
New user...so please bear with me guys.  I seem to be having a LOT of trouble with consistently being able to connect via iWatchMobile.  I'll start out with a fresh reboot of the PC.  Run AHP and even refresh with a new security ID before I reinvite my phone.  I invite my phone with email alert using http without any trouble.  Most often, the link opens fine and the app works great...but from here on out...its sporadic.  Now...this is a new to to me, so I check it frequently when I am at work...mostly just showing friends coworkers...but after a couple times, it start getting the error:

500 Error - Server not found

On occasion...refreshing a time or two and it will load and work...but eventually...even this fails and all I'll get will be the 500 Error.  Just not sure, why it is so erratic.  Is there some lock out?  Something that limits the # of times I can connect?  BTW...I use 3G connection on my Palm Pre (Sprint).  Once it starts failing...I generally just reboot and redo what I described above...might not REQUIRE all that...but it generally fixes it...so its what I do.
The server not found message means your PC is not maintaining a connection to the reflector.  Rebooting your PC will restart the 'X10 Device Network Service', or x10nets.exe, which will then reattempt to establish the connection.  Normally, if a connection drops out, iWatchMobile will automatially reconnect, but something is apparently happening in your case.  Which version are you using?

There are no connection limits and no lockout, by the way.
Title: Re: New iWatchMobile
Post by: Icu2 on November 10, 2010, 09:43:16 AM

@ AHP Dev.  So, would you say that when we get the "500 Error - Server not found" the best thing to do is to reboot the computer?  I too, like Gacky2k, tried to show off my X10 products to co-workers but had to stop because of the "Server not found" message.  :'(

On a related note, are you guys still looking into the BlackBerry's black screen issue?   ???

P.S.  (wishfully thinking)I'm hoping that when the BlackBerry's "PlayBook" is released for sale, I will be able to see my cameras in it as-well.  :P
Title: Re: New iWatchMobile
Post by: joelvk on November 10, 2010, 03:11:51 PM
OK SO I have been using the Iwatchmobile Pro since the day it was released.  I was previously using the Iwatchmobile and viewing via 3G using port forwarding.  The initial release of Pro was U-G-L-Y!  Subsequently there have been a few releases.  I am currently on 3.296.
The reason I "upgraded" was to use the presets, time lapse, and one click pan tilt.
So....My questions to the developer are:
1.  I am using ninja bases for 2 cameras.  Should I be able to use 9 presets or just the first 4?
2.  When I click on the PTZ screen the red cursor does not move the cameras.  Is this supposed to work for ninja bases?
3.  The time lapse was working beautifully before I upgraded to 3.296 now the phone will not show the oldest to newest video.  When I browse from the internet on a PC it shows up.  Weird huh?  Is there a fix for this?
4.  I use port forwarding because I have never gotten the original software to work via the email link.  I am using an iphone and a Motorola droid.  Since I am port forwarding the 8777 port from outside is that why the reflector server is not working?
5.  Is there a new release coming any time soon?

Thank you in advance for your reply.
Just a couple tech notes.  I use an Iphone 3G via a 3G network or a Motorola milestone droid via 3G network.
Title: Re: New iWatchMobile
Post by: X10 Dev on November 10, 2010, 06:56:01 PM
1.  I am using ninja bases for 2 cameras.  Should I be able to use 9 presets or just the first 4?
Ninjas support 4 presets.  Vanguard and Sentinel cameras support 9 presets.

2.  When I click on the PTZ screen the red cursor does not move the cameras.  Is this supposed to work for ninja bases?
The PTZ screen uses the absolute positioning feature of the Vanguard and Sentinel cameras.  The best we could do for a ninja base would be to estimate the time required to transit the distance and send Pan/Tilt commands for that duration.  Would that be useful for you?

3.  The time lapse was working beautifully before I upgraded to 3.296 now the phone will not show the oldest to newest video.  When I browse from the internet on a PC it shows up.  Weird huh?  Is there a fix for this?
Hmm... We'll look into this.

4.  I use port forwarding because I have never gotten the original software to work via the email link.  I am using an iphone and a Motorola droid.  Since I am port forwarding the 8777 port from outside is that why the reflector server is not working?
You should be able to use the reflector server.  It uses a different port so your port forwarding for 8777 is not an issue.  When you try and connect to the reflector, what is the text of the error message you get back?  What happens if you click on the link on the Invite cell phone dialog to open a browser window on your AHP system?

5.  Is there a new release coming any time soon?
Yes.  This is still under active development.
Title: Re: New iWatchMobile
Post by: X10 Dev on November 10, 2010, 07:15:04 PM

@ AHP Dev.  So, would you say that when we get the "500 Error - Server not found" the best thing to do is to reboot the computer?  I too, like Gacky2k, tried to show off my X10 products to co-workers but had to stop because of the "Server not found" message.  :'(

On a related note, are you guys still looking into the BlackBerry's black screen issue?   ???
Are you still seeing black screens with 296?  I had thought that 296 had fixed the issue.  If so, how frequently?

With respect to using the reflector, does this work for you for a while then stop working, or just not at all?  I want to fix this 'Server not found' message -- but I need to figure out how to reproduce the problem!  One thing I can think of: we'll add a 'connection status' application to help diagnose connection problems.  Rebooting and restarting AHP isn't the only solution, it's just an easy solution.  You can also kill x10nets.exe from the task manager and restart AHP.

Title: Re: New iWatchMobile
Post by: mcguyver on November 11, 2010, 07:57:27 AM

On a related note, are you guys still looking into the BlackBerry's black screen issue?   ???
Are you still seeing black screens with 296?  I had thought that 296 had fixed the issue.  If so, how frequently?
I guess you haven't had time to read my post (What version works best for my phone).

I Started that thread for others also. If one version worked better for them then another maybe that would help you guys out. lol
Title: Re: New iWatchMobile
Post by: joelvk on November 11, 2010, 11:54:48 AM
2.  When I click on the PTZ screen the red cursor does not move the cameras.  Is this supposed to work for ninja bases?

The PTZ screen uses the absolute positioning feature of the Vanguard and Sentinel cameras.  The best we could do for a ninja base would be to estimate the time required to transit the distance and send Pan/Tilt commands for that duration.  Would that be useful for you?

Yes this would be useful.

4.  I use port forwarding because I have never gotten the original software to work via the email link.  I am using an iphone and a Motorola droid.  Since I am port forwarding the 8777 port from outside is that why the reflector server is not working?

You should be able to use the reflector server.  It uses a different port so your port forwarding for 8777 is not an issue.  When you try and connect to the reflector, what is the text of the error message you get back?  What happens if you click on the link on the Invite cell phone dialog to open a browser window on your AHP system?

I get 500 error - Server not found. from AHP computer.
UPDATE: I restarted X10 services and it is now working with link.  It just doesnt' go full screen like it does when I use the port forwarding direct link.
Title: Re: New iWatchMobile
Post by: kevinwheeler on November 13, 2010, 08:21:58 AM
OK - things are working pretty well now (3.296), but I have run into a new problem. I have 3 operational Ninja units/cameras and 2 of them are working fine. The third one doesn't seem to respond to the Move to preset commands from iWatchMobile Pro, but they work fine from the PC using the AHP interface. I turned on the monitor and noticed one difference - when the command is sent from AHP I see a Receive RF C CamGoPosition1 and a Transmit RF C CamGoPosition1, but from iWatchMobile Pro just the Receive RF C CamGoPosition1. The other 2 cameras also only have the Receive and they are working fine, but this third (and maybe the 4th when I get it set) are a bit further away and that may be the difference. I have the CM19A and a RR501 near the computer, a TM751 about 20 feet from the computer and about 50 feet from the camera. I have tried moving the TM751 closer to the camera but that didn't help. Can you add the Transmit RF commands (also pan left/right/up/down don't work and have the same sequences) to the iWatchMobile versions? Thanks.

Kevin
Title: Re: New iWatchMobile
Post by: Icu2 on November 14, 2010, 06:26:21 AM
@AHP Dev

I click on the 3G link for X10 iWatchMobile PRO on my BlackBerry and in a matter of about four seconds I get the "500 Error - Server not found".  I close the browser, click on the link again and... "500 Error - Server not found".  I refresh the page several times, but keep getting the "500 Error - Server not found".  I've tried over and over with the same result every time.
Title: Re: New iWatchMobile
Post by: kevinwheeler on November 15, 2010, 11:22:01 AM
One more little nit - I can use iWatchMobile Pro, ActivePhone and OnAlert Mobile fine from a PC with Internet Explorer, but using Firefox 3.6.12 iWatchMobile Pro gives me nothing but a blank screen; the other apps work fine. Any hints?

Thanks.

Kevin
Title: Re: New iWatchMobile
Post by: J.B. on November 15, 2010, 11:29:59 AM
Quote
One more little nit - I can use iWatchMobile Pro, ActivePhone and OnAlert Mobile fine from a PC with Internet Explorer, but using Firefox 3.6.12 iWatchMobile Pro gives me nothing but a blank screen; the other apps work fine. Any hints?


I'm having something similar happen. ActivePhone, OnAlertMobile work, but iWatchMobile/Pro and MyGarage do not.
I originally thought it may be my ad/script blockers but disabling them didn't seem to fix this.

This is only when using FireFox, so I still think it could possibly be an add-on. (I've been too lazy to test further, yet  :')
Working fine with IE and Chrome.
Title: Re: New iWatchMobile
Post by: ErikP on November 15, 2010, 03:48:22 PM
Quote
I have tried moving the TM751 closer to the camera but that didn't help.
The TM751 converts power line commands into RF and the other way around, but the go to preset command you mentioned is an RF only command, so it would be transmitted by your CM19, ignored by your TM751, and ideally received by your ninja base.  It sounds like your signal is not reaching from your CM19 to your camera, either because of range or interference.

Quote
Can you add the Transmit RF commands (also pan left/right/up/down don't work and have the same sequences) to the iWatchMobile versions?

The mobile apps connect directly to the x10net service, so when you press a pan button, the mobile app sends the command to the x10net service, which sends it to the hardware, which sends the RF command.

The Activity Monitor parses information as it sees it go past.  The Transmit XXX messages are commands being sent from ActiveHome Pro to the x10net service.  The Receive XXX messages are commands "seen" on the power line or RF.  Most transmitted commands are also seen shortly afterwards, since the device hears itself when it talks. 

Since the mobile apps do not go through ActiveHome Pro to send a command though, the activity monitor will not report a Transmit message from these commands.  If you see the Received message however, you know your command was properly transmitted.

Quote
ActivePhone and OnAlert Mobile fine from a PC with Internet Explorer, but using Firefox 3.6.12 iWatchMobile Pro gives me nothing but a blank screen
This is caused by Firefox not supporting directly accessing elements by their ID.  Since our JavaScript uses this to do pretty much everything it errors out without doing anything but painting the background.  The fix for this isn't difficult, i just have to change our calling convention, but it will change almost every line of code in the mobile apps, so it might take me some time to do this.  I will fix it for a future release soon though :)
Title: Re: New iWatchMobile
Post by: kevinwheeler on November 15, 2010, 10:37:31 PM
Quote:
The TM751 converts power line commands into RF and the other way around, but the go to preset command you mentioned is an RF only command, so it would be transmitted by your CM19, ignored by your TM751, and ideally received by your ninja base.  It sounds like your signal is not reaching from your CM19 to your camera, either because of range or interference.

But as I stated earlier, the camera always works fine if I move it with the pre-sets in ActiveHome Pro, but only very rarely when using the same computer and same hardware but through the WiFi/iWatchMobile Pro.

As for the Firefox issue, now that I know IE and my iPhone work, I am not concerned if you fix it or not.

Thanks.

Kevin
Title: Re: New iWatchMobile
Post by: joelvk on November 22, 2010, 08:17:36 AM

3.  The time lapse was working beautifully before I upgraded to 3.296 now the phone will not show the oldest to newest video.  When I browse from the internet on a PC it shows up.  Weird huh?  Is there a fix for this?
Hmm... We'll look into this.
Any ideas on the time lapse issue.  It worked before the latest version.  I tried reinstalling the latest version and still does not work.  It only works in a browser not on an iphone or motorola droid or blackberry.  I tried all 3 types on multiple phones.  Do you think I could just install the version before this one over the top of it?

Note:  I do "delete off" the pictures when they build up to long.  How does the phone look for the images?  Am I deleting a reference file or something?

Any advice would be appreciated.  I love using this app and that was the icing when it worked!


UPDATE:  I also noticed that the +hour button and -hour button are the opposite.  When you push -hour it goes forward an hour.
Title: Re: New iWatchMobile
Post by: Dan Lawrence on November 22, 2010, 08:21:59 AM
Quote
I have tried moving the TM751 closer to the camera but that didn't help.
The TM751 converts power line commands into RF and the other way around, but the go to preset command you mentioned is an RF only command, so it would be transmitted by your CM19, ignored by your TM751, and ideally received by your ninja base.  It sounds like your signal is not reaching from your CM19 to your camera, either because of range or interference.

Quote
Can you add the Transmit RF commands (also pan left/right/up/down don't work and have the same sequences) to the iWatchMobile versions?

The mobile apps connect directly to the x10net service, so when you press a pan button, the mobile app sends the command to the x10net service, which sends it to the hardware, which sends the RF command.

The Activity Monitor parses information as it sees it go past.  The Transmit XXX messages are commands being sent from ActiveHome Pro to the x10net service.  The Receive XXX messages are commands "seen" on the power line or RF.  Most transmitted commands are also seen shortly afterwards, since the device hears itself when it talks. 

Since the mobile apps do not go through ActiveHome Pro to send a command though, the activity monitor will not report a Transmit message from these commands.  If you see the Received message however, you know your command was properly transmitted.

Quote
ActivePhone and OnAlert Mobile fine from a PC with Internet Explorer, but using Firefox 3.6.12 iWatchMobile Pro gives me nothing but a blank screen
This is caused by Firefox not supporting directly accessing elements by their ID.  Since our JavaScript uses this to do pretty much everything it errors out without doing anything but painting the background.  The fix for this isn't difficult, i just have to change our calling convention, but it will change almost every line of code in the mobile apps, so it might take me some time to do this.  I will fix it for a future release soon though :)


As to the TM751 (and the RR501) transceivers I think you have it backwards. Transceivers convert RF signals to Power Line signals. If they didn't, Stick-a-Switch would never work.   
Title: Re: New iWatchMobile
Post by: kevinwheeler on November 22, 2010, 11:04:50 PM
OK - let me try again, this time simplifying it.

I have one Ninja/camera about 50-60' from my computer. I have a CM15A plugged into a long USB cable (16') so it is a little closer to the camera than the computer. I also have a CM19A device plugged into the computer and sitting on top. I have a VA12A also plugged into this same computer. I have 5 pieces of AHP - AHP 3.296, the iWitness (or iWatchout) plug-in, the Smart Macros plug-in, the ActivePhone plug-in and the iWatchout Mobile Pro. All are at 3.296. Using the computer interactively from the desktop and using the AHP native interface, I can see the video and move the cameras to it's presets everytime I press a preset. The camera is set to code C16.

Just for fun I also created macros E1-E4 which use the Video functions to set the camera to positions 1-4. When I test the macros from the local PC the camera moves fine.

Now I bring up the ActivePhone app in a browser and use the "remote" to turn on "switches" E1-E4 and the camera still move fine. Lastly I bring up the iWatchout Mobile PRO app webpage and try the presets. They do move the camera OCCASSIONALY - maybe 1 out of 10 or 20 attempts.

OK - just for testing, I set up two more cameras/Ninja bases at different codes (C15 & C14) which are closer to the CM15A and everything on these cameras works fine through ALL interfaces, so I know there is nothing wrong with the hardware or software.

So, asking again, what might be causing this behavior?

Kevin
Title: Re: New iWatchMobile
Post by: kevinwheeler on November 22, 2010, 11:09:32 PM
OK - after reviewing the monitor screen I think I might have some more (useful) information regarding this problem. It seems the Mobile PRO software may be losing track of what house code the camera is on.

From a short excerpt:

1039    11/22/2010 10:54:57 PM    Transmit RF    C CamGoPosition1
1040    11/22/2010 10:54:57 PM    Receive RF    C CamGoPosition1
1041    11/22/2010 10:54:58 PM    Transmit RF    C CamGoPosition1
1042    11/22/2010 10:54:58 PM    Receive RF    C CamGoPosition1
1043    11/22/2010 10:55:38 PM    Receive RF    A CamGoPosition2
1044    11/22/2010 10:56:38 PM    Receive RF    A CamGoPosition3

lines 1039-1042 were the result of me executing my macro E1 (I usually send two of each command to make sure one gets through). Lines 1043-1044 were from me pressing the preset in iWatch Mobile PRO. Note the house code sent was A and not C!

I don't know why this happens predominantly on only camera 16 but it does.

Development - any ideas?

Thanks.

Kevin
Title: Re: New iWatchMobile
Post by: PajamaGuy on December 01, 2010, 06:00:11 AM
Until this past weekend - iWatchMobilePro and ActivePhonePro were working fine (still no "Options" button on Blackberry 9700)
I would cometimes get the 500 error, but usually a refresh got the connection.  Now I simply cannot connect, IE, Blackberry, FireFox, XP, Win 7, etc.  I get only the 500 error.  I have generated new security key, but no luck.  I have clicked directly on the link in the "Invite a cell phone" dialog.

Then I upgraded to 3.299 - and nothing changed - still 500 error..???

Title: Re: New iWatchMobile
Post by: ErikP on December 07, 2010, 05:37:13 PM
kevinwheeler:
Is your camera configured correctly in ActiveHome PRO?  The module does have a C house code.  I assume you have, but I have to check :)
Does it work correctly if you open the camera chooser and re-select your camera?

PajamaGuy:
What error text do you get?  There should be some message after the "500 error" part.  Is this still happening?
Title: Re: New iWatchMobile
Post by: kevinwheeler on December 08, 2010, 08:45:23 PM
Yes - as stated before, all the cameras work all the time using AHP directly from the Windows 7 interface. And Yes, if I go back to the camera chooser screen and reselect the camera (often I need to do this several times) then the camera will sometimes move. So based on that it may be a timing issue. If a macro is running directly from the CM15A (almost all of which are for devices on house code A) and sets a device on house code A is it possible that you are just using move commands without re-specifying the house code and therefore issuing move commands on house code A instead of C? Just a thought.

But it is strange that only the camera at C16 has this problem - the other 3 (C13, C14 & C15) all seem to move correctly all the time.
Could that have anything to do with it?

Thanks.

Kevin.