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🛡Home Security => Problems and Troubleshooting => Topic started by: Rider1 on October 15, 2010, 10:31:53 PM

Title: DS7000 not waiting for dial tone
Post by: Rider1 on October 15, 2010, 10:31:53 PM
My ds7000 does not wait for dial tone before sending message and will not connect to dialed number
Title: Re: DS7000 not waiting for dial tone
Post by: dave w on October 16, 2010, 10:29:38 AM
What I understand you to be saying is:
When the DS7000 IS IN ALARM 1. it immediately dials out before seizing the line, and 2. immediately plays recorded message without waiting for a connection.
That ain't right. Other that unplugging and removing [all] batteries for a complete system reset and re-installing everything there isn't much you can do. Call X10.
Title: Re: DS7000 not waiting for dial tone
Post by: Rider1 on October 16, 2010, 10:55:55 AM
You are correct in your understanding of my problem.  I called X10 and they did not have an answer. I like the X10 format but I'm disappointed with this system. Are you saying that I can unplug it and remove the battery that I may be able to resent it? What does that do to the sensors? Will I need to reconnect them?
Title: Re: DS7000 not waiting for dial tone
Post by: Brian H on October 16, 2010, 12:32:54 PM
Yes it is completely reset. You have to start back at the beginning.
http://kbase.x10.com/wiki/Unplug_PS561_And_Remove_Battery
http://kbase.x10.com/wiki/Protector_Plus_Wireless_Voice_Dialer_Security_System
Title: Re: DS7000 not waiting for dial tone
Post by: Rider1 on October 16, 2010, 01:44:57 PM
Thank you for your input. I will try the reset. I read a post here about the unit droping 2's and 3's off the dialed number and they suggested Google Voice and getting a number that has no 2's or 3's. When the google number is called it ransfers to your phone of choice. It worked for them so I tried that and made a number that has no 2's or 3's in it. Did not work for me.  I will now try the reset.
Title: Re: DS7000 not waiting for dial tone
Post by: Rider1 on October 16, 2010, 02:49:58 PM
Interesting info I think --- I reset the PS561 and used teh Google Number in all 4 locations...it worked!! I then put another cell phone number in the 1st 2 locations and that number has 2 3's in it. I tripped the alarm and neither phone recieved a call. I then replaced the 1st 2 locations with my Google number and tripped the alarm. Nothing worked.  I then reset the whole system and used only the Google number and it worked again.
With this site I would have sent it back with the RMA number they sent me and would have had the same problem. Thank you for your help!!
Title: Re: DS7000 not waiting for dial tone
Post by: dave w on October 16, 2010, 03:07:05 PM
With this site I would have sent it back with the RMA number they sent me and would have had the same problem. Thank you for your help!!
I'm confused (my usual state) did you fix the problem? Or is the problem with "3" in the sequence?
Title: Re: DS7000 not waiting for dial tone
Post by: Rider1 on October 16, 2010, 10:59:59 PM
THe problem is that I have a cable phone provider (Comcast). It must not recognize the 2's and 3's in the dial tone used by the dialer box. Something about that corrupts it and it has to be reset. I used a number without any 2's or 3's and it works fine. Ironically, all my numbers that I would normally call have a 2 or 3 in it. You would think this would be an easy fix.
Title: Re: DS7000 not waiting for dial tone
Post by: Rider1 on October 16, 2010, 11:02:09 PM
New problem today though. I just recieved a SS13a "Stick-A-Switch" and will not maintain the new house and ubit swttings after 2 uses of the switch. It reverts back to House Code A and Unit 1.
Title: Re: DS7000 not waiting for dial tone
Post by: Brian H on October 17, 2010, 09:19:23 AM
Make sure the battery is making good contact.
The A1 default happens after a battery change. If it is not making good contact or it is about ready to die. It may keep going back to A1.
Title: Re: DS7000 not waiting for dial tone
Post by: Rider1 on October 17, 2010, 11:28:25 AM
My thoughts as well so I put a new battery in it. It held the new codes for about 20 minutes.  I wonder if some other unit could recode it. Does this work with the Rocket Sockets? That is what I am using it on.
Title: Re: DS7000 not waiting for dial tone
Post by: anthonylavado on October 17, 2010, 01:09:39 PM
Definitely works with the Socket Rockets or any X10 module really. I would suggest getting the unit exchanged then. Check with X10 technical support to be safe.
Title: Re: DS7000 not waiting for dial tone
Post by: Rider1 on October 18, 2010, 03:48:03 PM
How do I reset my Socket Rockets?
Title: Re: DS7000 not waiting for dial tone
Post by: Brian H on October 18, 2010, 03:53:57 PM
To set the address on a Socket Rocket. You have to send an X10 power line signal three times within the first 30 seconds after powering up the socket rocket.
http://kbase.x10.com/wiki/Programming_Your_Socket_Rocket
Title: Re: DS7000 not waiting for dial tone
Post by: Rider1 on October 18, 2010, 10:03:13 PM
In trying to recode my Socket Rockets, I have a problem with my Socket Rockets not turning off as in when I screw in the light bulb t oreprogram it the light bulb turns on as though the Socket Rocket is stuck in the on position.
Title: Re: DS7000 not waiting for dial tone
Post by: HA Dave on October 18, 2010, 10:17:58 PM
In trying to recode my Socket Rockets, I have a problem with my Socket Rockets not turning off as in when I screw in the light bulb t oreprogram it the light bulb turns on as though the Socket Rocket is stuck in the on position.

Sounds like the SocketRocket has passed on to dead deviceland.... how many are acting that way?
Title: Re: DS7000 not waiting for dial tone
Post by: Brian H on October 19, 2010, 06:11:50 AM
If the Socket Rocket turns on as soon as the power is applied. It is blown out, as it should be off until commanded to turn on. No reprogramming will correct a blown out Socket Rocket.

Did this happen maybe when a light bulb burned out?
Title: Re: DS7000 not waiting for dial tone
Post by: dave w on October 19, 2010, 10:07:27 AM
In trying to recode my Socket Rockets, I have a problem with my Socket Rockets not turning off as in when I screw in the light bulb t oreprogram it the light bulb turns on as though the Socket Rocket is stuck in the on position.
That is a typical failure mode. Put a 60-100W bulb in the socket rocket and screw it into a light socket. If it immediately comes on, it is bad. Realistically there is no fix.

(Sorry, Dave and Brian. I did not realize you had answered already...one of those second page oversights)
Title: Re: DS7000 not waiting for dial tone
Post by: Dan Lawrence on October 19, 2010, 01:21:19 PM
In trying to recode my Socket Rockets, I have a problem with my Socket Rockets not turning off as in when I screw in the light bulb t oreprogram it the light bulb turns on as though the Socket Rocket is stuck in the on position.
That is a typical failure mode. Put a 60-100W bulb in the socket rocket and screw it into a light socket. If it immediately comes on, it is bad. Realistically there is no fix.

Correct!!!  I've had 3 socket rockets die on me over the years.  Right in the trash can they went, then to the X10 Spare Box, get a new one out and program it.  I always keep 3 socket rockets on hand.
Title: Re: DS7000 not waiting for dial tone
Post by: Rider1 on October 23, 2010, 02:29:20 PM
Too bad for the Socket Rockets. New question....does the CM15A send signals via RF or through the power line when using a timer or macro?
Title: Re: DS7000 not waiting for dial tone
Post by: Dan Lawrence on October 23, 2010, 03:07:27 PM
Through the power line.   That's why you plug the CM15A into an outlet (preferably one that the PC isn't on).
Title: Re: DS7000 not waiting for dial tone
Post by: dave w on October 23, 2010, 03:17:50 PM
Too bad for the Socket Rockets. New question....does the CM15A send signals via RF or through the power line when using a timer or macro?
Dan forgot to mention that you can force the CM15A to transmit a RF command. I think the command is in a drop down menu and I assume if you identify a X10 module as a TM751 it would have to send an ON or OFF command via RF. I don't use AHP anymore, so shouldn't be sticking my nose in here, but if you need RF transmissions the CM15A can do it.
Title: Re: DS7000 not waiting for dial tone
Post by: Rider1 on October 23, 2010, 11:03:06 PM
The reason I asked is becouse the remotes work fine form the same room the CM15A is in but the CM15A does not in certian rooms. I read the mod for adding a TM751 antenna to the CM15A but if the transmission is via wiring that would not help.  I will search to see about the forced RF signal. Though the module is a dimmable decorative light switch that I am beginning to disilike after I purchased 12 of them. Thank you for the help.