X10 Community Forum

🖥️ActiveHome Pro => ActiveHome Pro General => Topic started by: WarpFactor on February 27, 2011, 02:15:20 AM

Title: Registration License
Post by: WarpFactor on February 27, 2011, 02:15:20 AM

Hi
The PC that I had my ActiveHome Pro software installed on just died, so I installed it onto a new PC. The only problem is, I can't find my registration license number. Does anyone know how I can get a new one? Hopefully I won't have to repurchase it?

Thanks for your help.

Title: Re: Registration License
Post by: Brian H on February 27, 2011, 06:56:17 AM

If you know your order number. It is usually the order number with a -suffix. Like -01

http://kbase.x10.com/wiki/Request_New_Software_Download_and_Registration_Information

If you don't know your order number.
Do you by chance have a copy of the email X10 sent you?

You could also email customer support and request a new one.

Title: Re: Registration License
Post by: WarpFactor on February 27, 2011, 06:08:35 PM

Got it!
Thanks very much!