X10 Community Forum
🖥️ActiveHome Pro => ActiveHome Pro General => Software Problems & Bugs => Topic started by: pomonabill221 on April 23, 2011, 05:10:52 PM
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Using 3.311 AHP
using smartmacros.
NO sdk installed.
Things SEEM to be working ok.
PC connected 24/7.
HOWEVER....
When selecting ANY of the reports (general or macros or status), the reports are generated BUT IE does NOT open.
I have to manually open the reports by dbl clicking on the file (associated with either IE or Firefox), and the reports will open in the "then" associated browser.
Any ideas as to why the reports are not opening the browser?
They used to open correctley when prior to 3.310 (original software when I bought AHP... I believe it was 3.306'ish)., but since 3.310 have not.
On another computer not connected to CM15a, general and macro reports DO open IE but status report does NOT.
hhmmm...
Both computers have 3.311 installed and smart macros.
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Using 3.311 AHP
using smartmacros.
NO sdk installed.
Things SEEM to be working ok.
PC connected 24/7.
HOWEVER....
When selecting ANY of the reports (general or macros or status), the reports are generated BUT IE does NOT open.
I have to manually open the reports by dbl clicking on the file (associated with either IE or Firefox), and the reports will open in the "then" associated browser.
Any ideas as to why the reports are not opening the browser?
They used to open correctley when prior to 3.310 (original software when I bought AHP... I believe it was 3.306'ish)., but since 3.310 have not.
On another computer not connected to CM15a, general and macro reports DO open IE but status report does NOT.
hhmmm...
Both computers have 3.311 installed and smart macros.
Cannot reproduce on my XP systems. I do have the SDK installed, and plug-ins with exception to the last 4. IE opens fine.
IE ver 8.0.6001.18702
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oops... forgot to mention that I am running XP sp3 with all the latest updates as well.
hhmmm....
Would like to know how IE is called when the reports are generated....
I was running an app called file monitor (by sysinternals... lots of great stuff!!!) and the log showed that the reports was written, but IE was never called or attempted!
Could a popup blocker be interfering? I don't think so because other reports (on my second computer) are being opened, just not all of them.
Does AHP call it? Is there a registry setting that would be used to open IE? I looked thru the registry and could not find any entry under AHP/X10 that would indicate this.
I will have to dig deeper because this is a MAJOR part of AHP that I use alot, and it is a pain to have to keep opening the file every time I generate it!
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oops... forgot to mention that I am running XP sp3 with all the latest updates as well.
hhmmm....
Would like to know how IE is called when the reports are generated....
I was running an app called file monitor (by sysinternals... lots of great stuff!!!) and the log showed that the reports was written, but IE was never called or attempted!
Could a popup blocker be interfering? I don't think so because other reports (on my second computer) are being opened, just not all of them.
Does AHP call it? Is there a registry setting that would be used to open IE? I looked thru the registry and could not find any entry under AHP/X10 that would indicate this.
I will have to dig deeper because this is a MAJOR part of AHP that I use alot, and it is a pain to have to keep opening the file every time I generate it!
The answer is a flat no. All reports generated by AHP call IE, that's what was programmed, probably with the first version of it. Even if you have Firefox, it still calls IE. Files for modules are generated by AHP with the file suffix .ahx.
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The answer is a flat no. All reports generated by AHP call IE, that's what was programmed, probably with the first version of it. Even if you have Firefox, it still calls IE. Files for modules are generated by AHP with the file suffix .ahx.
Well then why, on one computer, do NONE of the reports open IE, and another computer, only general and macro reports open, and NOT the status report, even though they are ALL being generated??? hmmmm....
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The answer is a flat no. All reports generated by AHP call IE, that's what was programmed, probably with the first version of it. Even if you have Firefox, it still calls IE. Files for modules are generated by AHP with the file suffix .ahx.
Well then why, on one computer, do NONE of the reports open IE, and another computer, only general and macro reports open, and NOT the status report, even though they are ALL being generated??? hmmmm....
My only thought on this one is something with your IE. Perhaps the AHP report generator IS calling it, but IE isn't opening for some reason. Maybe there is some sort of permissions issue on your system?
Have you tried removing and re-installing IE? (Depending on the version of IE and XP, that may not be easy or even possible).
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I played again with this last issue on 3 different machines. All three of my computers had no problem generating any of the three report options. Could it be that a small portion of the code got corrupted when you downloaded the latest software version?
Have you tried to re-run the bootstrap?
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It is possible the AHX file got corupt. Test with a different or new AHX file.
Hope you backed up your AHX file! ;)
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I wasn't able to reproduce the issue on my XP SP3, or on my Win7 Pro 64-bit PCs.
I haven't seen other reports of it, so it sounds like it might be something localized to your PC.
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HHmmm... I too have look and looked for others that might be having this problem and have come up empty handed, so I agree that my situation must be unique.
I will take the plunge and remove and reinstall and see what happens.
I cannot think of anything that might have corrupted AHP, but we all know that things CAN happen without a clue!
Yes, I do have a backup of my AHX file, so a reinstall won't be too painful.
So calling IE is hard coded??? Would be nice to have the option to use Firefox or another browser is desired, rather than be tied to IE.
I am using ver. 8.0.6001.18702. Anyone have a clue about how to get ride of the annoying popup for IE8? The one that asks about setting it up that occasionally pops up? Have tried suggestions and even ran it and it still pops up once in a while... REAL annoying!!!!
Does add/remove completely remove AHP, or do I have to delete files after running add/remove to FORCE a complete install like some other programs? How about the registry?
Thanks a ton for all of your help!!! These forums are great and I have gotten ALOT of info on AHP and the flukes and tricks to make it work!
I know this is off topic but I looked up the receiver's chip and found that there is a pin that can be monitored with a scope to look at the RF signal strength from a wireless transmitter!!! It is pin 10, labeled CPC.
It is the output of the limiter amp, and the datasheet states that it can be used as an RSSI monitor!! (RSSI=Received Signal Strength Indicator).
I have been using it to monitor the effectiveness of antenna mods to transmitters and it shows a definite improvement!
BTW.... Happy Easter everyone!
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I'm personally glad to have pamanobill221 with us. His deconstuction mods are great, if not just for the info.
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I'm personally glad to have pamanobill221 with us. His deconstuction mods are great, if not just for the info.
Well THANK YOU Knightrider!!! >!
I am happy to pass along my thoughts and ideas, and I appreciate any and all ideas that others have as well!
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Well I did a little more investigating into the browser failing to open and...
File monitor shows that AHP is trying to use Google Chrome and NOT IE!!!!
VERY STRANGE!!!
So I installed Chrome, and the path that chrome was install in was different to where AHP was trying to open from.
So I copied the complete directory that chrome installed into to where AHP was trying to open from and no go.
Probably a registry setting for the configuration for Chrome, or a configuration file that Chrome was using for it's support files, were not where they were supposed to be, so I uninstalled Chrome.
I have a party to go to (Easter) and will continue later to see what is going on!
IF chrome will work, then Firefox should also. Evidently the call for IE is not hard coded in AHP, and AHP is relying on a registry setting to open the reports.
Will look into that as well!
Happy Easter everyone!
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I HAVE HAD A EUREKA MOMENT!!! and FOUND THE PROBLEM!!!!
As I said, registry monitor said that it was trying to use Google Chrome to display the reports.
I had installed Chrome some time ago, and uninstalled it, probably after upgrading to 3.310, then 3.311.
Evidently I didn't discover the problem until I tried to create reports just recently.
Registry monitor wasn't telling me the REAL registry key that it was using to open the reports, so I just searched the registry for "google\chrome.exe" and FOUND IT!!!
Registry monitor was showing that it was trying the key for html files in HKCR, and the shell\open\command that I had set was for Firefox. EVEN if it was IE, Chrome was STILL listed in file monitor as the app to open and display the reports.
Chrome, however WAS NON INSTALLED!!!!
Soooo....
I searched the registry for google\chrome and FOUND it under the key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\HTTP\shell\open\command!!!
I changed the complete path under this key to IE and I GOT MY REPORTS!!!! ALL OF THEM!!!
Soooo (2).... I changed the path to firefox, AND IT NOW OPENS FIREFOX FOR ALL THE REPORTS!!!
Conclusion is:
1) The browser used for displaying the reports is NOT hard coded
2) IF YOU KNOW HOW TO EDIT THE REGISTRY.... you CAN change the browser to use for your reports
3) ALWAYS ALWAYS ALWAYS BACKUP THE REGISTRY BEFORE MESSING WITH IT!!!
YOU CAN CREAM YOUR SYSTEM.
A BETTER thing to do is to BACKUP YOUR SYSTEM or MAKE A BOOTABLE IMAGE OF YOUR DRIVE. That way if you trash your registry, you can restore the image and boot into windows. Using system restore may not be enough if you cannot boot windows!
Of course, if X10 would incorporate the option to pick and choose the browser used for reports (SIMPLE), THAT would REALLY be nice!!!
I have purposely NOT included the complete change to the registry because everyone's system is different and arbitrarily merging someone else's registry entry into their registry could really do some damage!!!
Once again... ONLY DO THIS IF YOU KNOW HOW TO EDIT THE REGISTRY!!! I can and WILL not be responsible for someone creaming their system by messing with the registry!!!
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The answer is a flat no. All reports generated by AHP call IE, that's what was programmed, probably with the first version of it. Even if you have Firefox, it still calls IE. Files for modules are generated by AHP with the file suffix .ahx.
AHP displays the reports by what is in the registry and is NOT hard coded. I have Firefox displaying all my reports now by a registry change. (see my previous post as to what I found).
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I played again with this last issue on 3 different machines. All three of my computers had no problem generating any of the three report options. Could it be that a small portion of the code got corrupted when you downloaded the latest software version?
Have you tried to re-run the bootstrap?
Hi KnightRider..
Yes I uninstall AHP, found and removed ALL references in the registry to AHP /x10 /x10commander, deleted ALL files and folders for x10,AHP.
Then did a complete reinstall of AHP 3.311 and smartmacros 3.311 and the problem persisted.... hhmmm B:( B:(
That is what made me really look into the registry and do some deep digging as the registry is the Holy Grail for windows, and everything must use it to operate.
I thought it might be corruption as well, but on two different computers, the chances (I thought) were probably low (although stranger than strange things HAVE happened before)!
Thanks a lot for your ideas though!
EVERYONE's ideas are ALWAYS appreciated!
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The answer is a flat no. All reports generated by AHP call IE, that's what was programmed, probably with the first version of it. Even if you have Firefox, it still calls IE. Files for modules are generated by AHP with the file suffix .ahx.
Well then why, on one computer, do NONE of the reports open IE, and another computer, only general and macro reports open, and NOT the status report, even though they are ALL being generated??? hmmmm....
My only thought on this one is something with your IE. Perhaps the AHP report generator IS calling it, but IE isn't opening for some reason. Maybe there is some sort of permissions issue on your system?
Have you tried removing and re-installing IE? (Depending on the version of IE and XP, that may not be easy or even possible).
Tried permissions also and they all seemed correct.
My "theory" was that if I can dbl click on an html file, and IE opens (or whatever program is associated with an html), if there were permission issues (or file corruption), it STILL would not open (maybe?)
I ALMOST tried uninstalling IE, but after thinking about it, I just kept that as an option for later, but did NOT discount it!
Thanks for your idea though!
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It is possible the AHX file got corupt. Test with a different or new AHX file.
Hope you backed up your AHX file! ;)
After this and other problems with AHP... YOU BET I KEEP A BACKUP!!!! :D ;D
Thank you!
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I wasn't able to reproduce the issue on my XP SP3, or on my Win7 Pro 64-bit PCs.
I haven't seen other reports of it, so it sounds like it might be something localized to your PC.
Yes it was local to my computer... THE REGISTRY ENTRY FOR HTML! It was in a different location than where I was looking, and google chrome caused it!
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I'm personally glad to have pamanobill221 with us. His deconstuction mods are great, if not just for the info.
As long as my mods aren't DESTRUCTIVE rofl rofl rofl
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We use ShellExecute to display the generated HTML files. As you already figured out it is possible for the windows registry to get corrupted in the values used by the system call to open and navigate the default web browser. This primarily just reiterates what you have already found out, but for more technical information about the root of the problem here is an article from MSDN on opening HTML files using ShellExecute http://support.microsoft.com/kb/224816 (http://support.microsoft.com/kb/224816).
I personally had this problem after installing the Opera web browser for testing purposes. When I removed Opera from the system, the registry did not get set back up correctly and when I clicked the links in the mobile application email invite dialog nothing happened until I manually repaired the registry.
In short, we do allow you to choose the web browser to open your reports with. We just rely on the default built in behavior of the windows operating system to do it. If only the various browser companies would stop breaking this functionality we would all have a lot less headaches... B:(
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In short, we do allow you to choose the web browser to open your reports with. We just rely on the default built in behavior of the windows operating system to do it. If only the various browser companies would stop breaking this functionality we would all have a lot less headaches... B:(
So when you say that "we do allow you to choose the web browser to open your reports with.", you are referring to what windows "says" in the registry? As far as I know, there is no way for the user to choose the browser, just windows?
I have tried to change the "open with" for html files, and my setting did not change... still opened with what was in the registry key that I mentioned.
Would deleting THAT registry key, and using the OTHER reg key (that gets changed when "open with" gets changed) enable the reports to open with MY selection instead?
I don't know where (or what) the key that I found opera in was created with. Possibly Opera? don't know.
hhmmm... will have to try it out!
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Anytime you click "Set as Default WebBrowser" in any browser it is supposed to set all the registry keys mentioned in this thread so far. In my testing even IE is noncompliant in this, so I'm not sure what Microsoft's plan is on this one. Our code just asks the OS to please open the file using whatever the default is. Checking these registry keys all occurs on the system end and AHP doesn't directly touch any of it. See the MSDN article i linked in my last post for a list of keys which are supposed to be updated when a browser sets itself as the default.
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Ahha!!! That is another question I had and you just answered it! -:)
I was curious as to whether or not AHP wrote it's own keys into the registry or not for the browser. NOT... that is good!
So when I installed (and removed) chrome, the key was NOT removed and AHP used THAT key to try and open the browser!
That is the problem that I was having.
It is annoying when someone tries an application (not AHP) that is supposed to do wonderful things, then the person finds that it will not do what he/she wants, uninstalls it and junk is left behind that affects other things, and the user has no idea what changed... just that things are not working the same... all too typical!
Thanks for the info!