X10 Community Forum

🛡Home Security => Problems and Troubleshooting => Topic started by: starratlarry on June 01, 2011, 12:10:07 PM

Title: mt12a problemo
Post by: starratlarry on June 01, 2011, 12:10:07 PM
 I bought an mt12a a while back...the screen is messed up (part of the right hand numeral and several of the other icons do not display) and the battery backup does not back up (yes I tried known good batteries). I do not know if the warranty is in effect. I can't remember exactly when I bought it. Do you have records of my order history so you can look it up?
Title: Re: mt12a problemo
Post by: Brian H on June 01, 2011, 12:36:45 PM
Since this is a user to user forum. We would not have that information.
You will have to contact X10 Customer Support for assistance.