X10 Community Forum
🖥️ActiveHome Pro => ActiveHome Pro General => Help & Troubleshooting => Topic started by: not-tech-savvy on December 27, 2011, 08:48:28 PM
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I have successfully setup many lights, eagle eye, and 3-way switches...my remote works fine (I can see the "switch flip" on my computer) but when I try to use the AHP on my computer I can flip the switch on but nothing happens to the light. Thanks for any help you can provide.
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What version of AHP are you using? Did you upload to the interface?
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Are the modules soft start where they ramp On and Off?
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Are the modules soft start where they ramp On and Off?
They are not the "older lamps" module, they are the lamps with the soft start.
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What version of AHP are you using? Did you upload to the interface?
CM15A and AHP version 3.318...I think I uploaded to the interface...when I do the hardware configuration I click Updated Interface...the box closes.
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What version of AHP are you using? Did you upload to the interface?
CM15A and AHP version 3.318...I think I uploaded to the interface...when I do the hardware configuration I click Updated Interface...the box closes.
Hardware Configuration DOES NOT upload timers and macros to the interface, it only uploads the location (where you happen to live) to the CM15A. You use Tools, Download Timers and Macros to download to the CM15A.
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What version of AHP are you using? Did you upload to the interface?
CM15A and AHP version 3.318...I think I uploaded to the interface...when I do the hardware configuration I click Updated Interface...the box closes.
Hardware Configuration DOES NOT upload timers and macros to the interface, it only uploads the location (where you happen to live) to the CM15A. You use Tools, Download Timers and Macros to download to the CM15A.
Done...still no luck.
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You are doing something wrong. The CM15A is not getting anything uploaded to it so AHP does not work. I presume you have timers and macros to upload.
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You are doing something wrong. The CM15A is not getting anything uploaded to it so AHP does not work. I presume you have timers and macros to upload.
No...sorry..I have not yet got into macros or timers because I cant use my computer to control anything.
My remote (HR12A) worksfine...lights turn off and on...and I see the module in AHP turn off and on as well.
However, when I use the computer to turn the lights off and on nothing happens...
I thank you in advance for your help and appreciate knowledge.
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Now, how many modules (and types of modules) do you have? Have you ever used the first .ahx (My Home.ahx) for anything? My Home.ahx is a good starting point for AHP. Give us a list of your modules and we'll see what you have. Just for the record, this is NOT rocket science.
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Now, how many modules (and types of modules) do you have? Have you ever used the first .ahx (My Home.ahx) for anything? My Home.ahx is a good starting point for AHP. Give us a list of your modules and we'll see what you have. Just for the record, this is NOT rocket science.
LM465-2
WS467-4
WS4777-4
MS16A-1
AM466-1
TM751-(a few...to get things to work)
No I have never used .ahx
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.ahx is the suffix of the file used to store the AHP information.
House.ahx could be the name of the file you are using in AHP.
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Now, how many modules (and types of modules) do you have? Have you ever used the first .ahx (My Home.ahx) for anything? My Home.ahx is a good starting point for AHP. Give us a list of your modules and we'll see what you have. Just for the record, this is NOT rocket science.
LM465-2
WS467-4
WS4777-4
MS16A-1
AM466-1
TM751-(a few...to get things to work)
No I have never used .ahx
Did you get Active Home Professional (AHP) and an interface (CM15A or CM19A)?
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Now, how many modules (and types of modules) do you have? Have you ever used the first .ahx (My Home.ahx) for anything? My Home.ahx is a good starting point for AHP. Give us a list of your modules and we'll see what you have. Just for the record, this is NOT rocket science.
LM465-2
WS467-4
WS4777-4
MS16A-1
AM466-1
TM751-(a few...to get things to work)
No I have never used .ahx
Did you get Active Home Professional (AHP) and an interface (CM15A or CM19A)?
Yes AHP and the CM15A
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LM465-2
WS467-4
WS4777-4
MS16A-1
AM466-1
TM751-(a few...to get things to work)
A few things:
1) Have you looked in the Activity Monitor in AHP (I think it is under Tools--> Activity Monitor, or you can press "F2 to open it). Watch what happens when you press a button on a remote (which makes the "switch" in AHP go on and off), and compare that to what happens when you click on the button in the AHP interface itself.
2) How old are the lamp modules (a category that includes ALL dimming modules or wall switches)? It may be possible that they are non-SoftStart, and are therefore not able to understand the "Extended Dim" commands. However, that wouldn't explain the problems with the Appliance modules. I'm throwing it out there, since I'm sure someone else will touch upon it. To test if your Lamp Modules are SoftStart or not, turn them on (using the remote, I guess - since that works), while watching the lamp. If it slowly (takes a second or two) ramps up to full brightness, then it is SoftStart. If it comes on immediately at full brightness (without dimming up), it is NOT SoftStart. If you find that your Lamp Modules ARE indeed non-SoftStart, then you need to change their definition in AHP to use the "Old Lamps - no SoftStart" category.
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Save your file and reboot your PC.
IPS
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I don't think that will help. If not-tech-savvy hasn't done that yet it probably won't get done. When I got AHP in 2005 it took about an hour to install AHP and connect the CM15A and import my files from Active Home and I was up and running with AHP and seven years later AHP still works for me and I'm still using the CM15A that's seven years old and works fine, even though I have a spare CM15A in my X10 Spare box.
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A few things:
1) Have you looked in the Activity Monitor in AHP (I think it is under Tools--> Activity Monitor, or you can press "F2 to open it). Watch what happens when you press a button on a remote (which makes the "switch" in AHP go on and off), and compare that to what happens when you click on the button in the AHP interface itself.
2) How old are the lamp modules (a category that includes ALL dimming modules or wall switches)? It may be possible that they are non-SoftStart, and are therefore not able to understand the "Extended Dim" commands. However, that wouldn't explain the problems with the Appliance modules. I'm throwing it out there, since I'm sure someone else will touch upon it. To test if your Lamp Modules are SoftStart or not, turn them on (using the remote, I guess - since that works), while watching the lamp. If it slowly (takes a second or two) ramps up to full brightness, then it is SoftStart. If it comes on immediately at full brightness (without dimming up), it is NOT SoftStart. If you find that your Lamp Modules ARE indeed non-SoftStart, then you need to change their definition in AHP to use the "Old Lamps - no SoftStart" category.
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1) Here is the log for the comparison as you asked...
Event Date/Time Action Data
0 12/30/2011 16:59 Transmit A2 (Flood Light)
1 12/30/2011 16:59 Transmit A On (Flood Light)
2 12/30/2011 17:00 Transmit A2 (Flood Light)
3 12/30/2011 17:00 Transmit A Off (Flood Light)
4 12/30/2011 17:00 Receive RF A2 On
5 12/30/2011 17:00 Receive A2 (Flood Light)
6 12/30/2011 17:00 Receive A On (Flood Light)
7 12/30/2011 17:00 Receive A2 (Flood Light)
8 12/30/2011 17:00 Receive A On (Flood Light)
9 12/30/2011 17:00 Receive RF A2 Off
10 12/30/2011 17:00 Receive A2 (Flood Light)
11 12/30/2011 17:00 Receive A Off (Flood Light)
12 12/30/2011 17:00 Receive A2 (Flood Light)
13 12/30/2011 17:00 Receive A Off (Flood Light)
2) The modules where purchased within the last 2 years... I originally used the "Lamps" in AHP...didn't work...so I used the "Older Lamps"
Thanks to all of you for all you are doing to help me understand this!!!!
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Are you using AHP to control only Flood Lights? Plus just for the record, modules (lamp and appliance) bought from X10 in the last two years are always Soft Start. From other companies selling X10 modules may have a stock of older (non-soft start) modules.
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... modules (lamp and appliance) bought from X10 in the last two years are always Soft Start.
I keep asking: How can an appliance module be soft start?
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Are you using AHP to control only Flood Lights? Plus just for the record, modules (lamp and appliance) bought from X10 in the last two years are always Soft Start. From other companies selling X10 modules may have a stock of older (non-soft start) modules.
No...I have can lights in the living room, Christmas tree lights, a floor lamp with a traditional bulb, a ceiling light with a motion sensor in the closet, a florescent light in our laundry room...all purchased from X10 direct.
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Maybe I am missing something....but this seems simple. The OP has a CM15A for computer control and TM751s. Isn't it a probability that the CM15A transmissions are being blocked by noise or signal sucker but the TM751(s) are not, hence the remote works but the computer does not?
Look for a noise source on the same circuit you have the CM15A plugged in to.
http://jvde.us/x10_troubleshooting.htm
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In the Hardware Configuration.
Make sure you set to tranceive the house codes you are using. Auto doesn't always work correctly.
Then you can remove the TM751 as a test and see if the remote can controll anything from the CM15As location.
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... modules (lamp and appliance) bought from X10 in the last two years are always Soft Start.
I keep asking: How can an appliance module be soft start?
It can't. SoftStart applies only to dimming modules.
HOWEVER, there is a bug in AHP that sends Extended Dim commands to the WS13A (which is a relay-type switch for florescent bulbs) if defined using "Lamps" instead of "Old Lamps."
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Maybe I am missing something....but this seems simple. The OP has a CM15A for computer control and TM751s. Isn't it a probability that the CM15A transmissions are being blocked by noise or signal sucker but the TM751(s) are not, hence the remote works but the computer does not?
Look for a noise source on the same circuit you have the CM15A plugged in to.
http://jvde.us/x10_troubleshooting.htm
Thanks Dave...I will look into a noise source on the line..
Happy New Year to all!