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🛡Home Security => Problems and Troubleshooting => Topic started by: shashir on January 01, 2013, 05:24:48 PM
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I had installed Activehome Pro on Windows XP and when trying to install the same on Windows 7 64 bit Core i5, I am getting this error.
The Program can't start bvecause MSVCR100.dll is missing from your computer. Try reinstallig the proram to fix this problem.
I downloaded vcredist_x64 from Microsoft and installed Visuall c++
Microsoft Visual C++ 2010 Redistributable Package (x64) package. Still I am getting the same error.
When I copied MSVCR100.100 from another directory into ActiveHome pro installation directory, the system would not show me any error but the AHP window does not come up.
Any help is appreciated.
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MSVCR100.dll has nothing to do with AHP.
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Sorry Dan but it does cause problems with AHP. That Windows file is used by AHP
Here is one thread I found with that problem and a possible correction.
http://forums.x10.com/index.php?topic=22694.0
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You are correct. I do have "MSVCR100.dll in the Windows/System folder. I was 100% wrong. I'm running Windows 7 32 and it's there, it is also in Windows XP in the same place in Windows/System. AHP won't run without it, but "MSVCR100.dll is not in the Active Home Pro folder.
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Any good ideas on how to fix this problem. I'm getting it on two separate computers. A Windows 8 and a Windows 7 machine.