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🖥️ActiveHome Pro => ActiveHome Pro General => Help & Troubleshooting => Topic started by: bheisler on February 09, 2013, 08:18:52 PM

Title: XC38A Outdoor Wide Angle Cam bad video display
Post by: bheisler on February 09, 2013, 08:18:52 PM

I have two of these units, 1 is working fine but the other is displaying the image in weird colors.  I have ample lighting, have reinstalled unit several times, have unplugged and replugged power cord and no change.  Camera worked a few days ago, then when I unplugged power cord to relocate, lost the IP, reinstalled camera and now bad video.  Any ideas out there.  Thanks, Bernie

Title: Re: XC38A Outdoor Wide Angle Cam bad video display
Post by: Tyler E on February 14, 2013, 01:07:40 PM

Try holding your hand over the lens during the day for about 20 seconds. That will reset the night vision and hopefully fix any problems you're having with color.