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🖥️ActiveHome Pro => ActiveHome Pro General => Help & Troubleshooting => Topic started by: bt54 on October 20, 2015, 10:53:59 PM

Title: SS13A Slimline Keypad - No Activity in Monitor
Post by: bt54 on October 20, 2015, 10:53:59 PM
I just purchased a new SS13A.  After I programmed it I could not get it to work so I tried it with the Activity Monitor open and nothing is being displayed when any key is pressed.  Is this the correct method to test this device?
Title: Re: SS13A Slimline Keypad - No Activity in Monitor
Post by: Brian H on October 21, 2015, 06:23:02 AM
Can you try it right next to the CM15A or is it already mounted in its location?
If it does not work near the CM15A it maybe defective.
I know the X10WTI ones had a poor reputation for transmitting distance. Can't say if the new ones are better.
Some users have tried a passive radiator as shown in this link.
http://www.davehouston.net/X10_feng_shui.htm

If you have a TM751 or RR501 that you could put near the SS13A. You could see if it can control it as they are RF controlled.

Title: Re: SS13A Slimline Keypad - No Activity in Monitor
Post by: bt54 on October 22, 2015, 12:06:34 AM
Brian,
I tested the SS13A near my CM15A and no signals were displayed in the Activity Monitor.  Am I correct that the activity monitor should display transmissions from the SS13A?
Title: Re: SS13A Slimline Keypad - No Activity in Monitor
Post by: Brian H on October 22, 2015, 06:17:58 AM
Yes it should show an RF X10 signal received.
In the Activity Monitor. You may want to make sure the Show RF signals choice is enabled in the View Tab. I believe by default it is.
Here is a short printout of a B1 On from a HR12A in the AHP Activity Monitor.
   
  Active Home Professional


    Events Report : 10/22/2015 06:05:50.359

*Event*    *Date/Time*    *Action*    *Data*
0    10/22/2015 6:05:09 AM    Receive RF    B1 On
1    10/22/2015 6:05:09 AM    Receive    B1
2    10/22/2015 6:05:09 AM    Receive RF    B1 On
3    10/22/2015 6:05:09 AM    Receive    B On