X10 Community Forum
🖥️ActiveHome Pro => ActiveHome Pro General => Help & Troubleshooting => Topic started by: KenM3607 on November 12, 2016, 09:52:38 PM
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I have the control panel ver 3.318, a CM15a interface and a Windows 10 computer. It appears that my X10 wall switches are not communicating with the computer. Is there a solution to this issue?
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Have you done any troubleshooting?
Checking for signal suckers or power line noise makers?
Do you have any phase coupler or coupler repeater between the two incoming power lines?
Are the wall switches new enough to be soft start. Where they ramp on and off?
If they are not soft start. Make sure you define them from the Older Lamps (No Soft Start) list of modules.
http://kbase.x10.com/wiki/Newer_Wall_Switches_and_Preset_Dim
Jeff has some great troubleshooting tutorials.
You may want to give them a look.
http://jvde.us/x10_troubleshooting.htm
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Have you done any troubleshooting? Yes
The problems started when I switched from an XP platform to a new computer and Windows10.
I downloaded the latest version of Active Home software and tried to set up everything. Wall switches will not respond to the software and some of the timing commands worked briefly and then stopped.
Checking for signal suckers or power line noise makers?
I only had one, a Kureig coffee maker, but purchased clamp on line filters and that seemed to work, unless I'm over looking something.
Do you have any phase coupler or coupler repeater between the two incoming power lines?
Nothing like that.
Are the wall switches new enough to be soft start. Where they ramp on and off?
Yes......
If they are not soft start. Make sure you define them from the Older Lamps (No Soft Start) list of modules.
Jeff has some great troubleshooting tutorials.
You may want to give them a look.
Will check out the videos.
In a nutshell, all the problems started when I had to switch computers, upgrade to Windows 10 and download the new ActiveHome Software.
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Is the new computer on an X10 type filter. So you know the new computers power supply is not effecting the X10 power line signals?
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Is the new computer on an X10 type filter. So you know the new computers power supply is not effecting the X10 power line signals?
Operational mode, the computer and controller are on separate circuits...however, when programing the control module, they share the same circuit. Would that compromise the programing process?
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I don't think having the CM15A on the same circuit with the filtered computer, while programming. Would mess up the programming.
Is the CM15A still connected to the computer through the USB port when moved?
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You stated you downloaded the newest AHP.
Is AHP registered?
Many users reported strange behavior with an unregistered version of AHP in the past.
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I don't think having the CM15A on the same circuit with the filtered computer, while programming. Would mess up the programming.
Is the CM15A still connected to the computer through the USB port when moved?
After I program the CM15A, I disconnect the USB cable and move it to a receptacle that is located at the distribution panel in my home, thinking that would be the most efficient path to all of the X10 switches and modules in use.