X10 Community Forum

📱X10 WIFI => 🐞X10 WIFI App problems or bugs => 🏥Help & Trouble shooting => Topic started by: solareclipse on January 22, 2018, 05:37:48 PM

Title: Will not set up if connected to 5ghz wireless network
Post by: solareclipse on January 22, 2018, 05:37:48 PM

When going through the initial setup, if your device is connected to a 5gHz wireless network, the app can't set up the WM100.  The app doesn't notice or inform you of this.  Switching to my 2.4gHz network worked fine.

Title: Re: Will not set up if connected to 5ghz wireless network
Post by: HA Dave on January 22, 2018, 08:17:16 PM

Many of the WiFi connect HA devices are pinned to 2.4gHz.

Title: Re: Will not set up if connected to 5ghz wireless network
Post by: solareclipse on January 22, 2018, 08:46:18 PM

True, and that's ok, but the app should at a minimum tell you during setup to make sure you're connected to a 2.4 gHz network.

Title: Re: Will not set up if connected to 5ghz wireless network
Post by: HA Dave on January 22, 2018, 10:47:04 PM

Quote from: solareclipse on January 22, 2018, 08:46:18 PM

True, and that's ok, but the app should at a minimum tell you during setup to make sure you're connected to a 2.4 gHz network.

Oh yeah... and/or be included in a little instructional safety data sheet. Or at least the manual. The good news is.... thanks to YOU the information is here on the forums.

Title: Re: Will not set up if connected to 5ghz wireless network
Post by: solareclipse on January 23, 2018, 06:16:10 AM

*humble bow*

Title: Re: Will not set up if connected to 5ghz wireless network
Post by: Tuicemen on January 23, 2018, 06:22:14 AM

I had responded to this prior but obviously I had a senior moment and for got to hit post :-[ B:(
I fired of an email this morning to mention this and see about getting that info added to the manual.
In any case I did add that info to the FAQ thread I started.
http://forums.x10.com/index.php?topic=30046.0
 >!