X10 Community Forum

📱X10 WIFI => 🐞X10 WIFI App problems or bugs => 🏥Help & Trouble shooting => Topic started by: vikaskundu on March 19, 2018, 08:46:12 PM

Title: X10 WiFi App for iOS
Post by: vikaskundu on March 19, 2018, 08:46:12 PM
The X10 WiFi app suddenly stopped working upon my upgrade from iOS 10 to iOS 11.3 on my iPhone 7. When I open the app it simply loads a blank screen on the startup and close itself automatically in few secs. Any idea how to fix it?
Title: Re: X10 WiFi App for iOS
Post by: Noam on March 19, 2018, 10:02:56 PM
Have you tried rebooting the phone, and/or removing/reinstalling the app?
Title: Re: X10 WiFi App for iOS
Post by: docbell on March 20, 2018, 06:18:38 AM
iOS 11.3 is a beta and might break some apps. Have you solved the problem?
Title: Re: X10 WiFi App for iOS
Post by: vikaskundu on March 26, 2018, 03:16:19 PM
Update: The app has been running smooth again upon I've uninstalled and reinstalled it :)
Title: Re: X10 WiFi App for iOS
Post by: vikaskundu on March 26, 2018, 03:16:50 PM
Thank you so much for the solution @Noam :)
Title: Re: X10 WiFi App for iOS
Post by: Bill811 on April 08, 2018, 10:50:00 PM
Upgraded my iPad to iOS 11.3 and now registering the app consistently fails, using the iPad camera and also a very good photo of the QR code. Usually it fails right away, but occasionally will proceed to 7 or 14%. I have uninstalled and reinstalled the app, restarted the iPad, resynced the WM100, in various orders. Works ok on my Android devices (except of course downloading history, which did work on the iPad when it was previously working). Any sugestions?
Title: Re: X10 WiFi App for iOS
Post by: ceedee on July 11, 2018, 12:04:36 PM
No luck syncing on iPad 2 running 11.4.1.
Title: Re: X10 WiFi App for iOS
Post by: Tucson on July 11, 2018, 01:26:15 PM
Iím very disappointed in X10, I have been holding at IOS 11.2.6 on my IPad but keeping my phone updated so I can have one device that works. I have many other items (TiVo, drapes, IR cam ...) in my home controlled by my phone/pad and never lost functionality due to an iOS update. I would even understand if they did updates to fix problems quickly. This does not seem to be a  professional company, itís more like a hobby for some kids in a garage that are coding there first app.

I also think they are operating in bad faith continuing to sale a IOS product they know doesnít work. I would be very mad not just disappointed if I bought this and found out it only works with  discontinued IOSís. I have no faith an update will be released, to much bad history.
Title: Re: X10 WiFi App for iOS
Post by: ceedee on July 14, 2018, 07:57:41 AM
I did a hard reset (arg) and was successful with install on iPad 2 iOS running 11.4.1 and android 7.0 on a Moto G5 Plus.   Now, off to add back all my devices.

Still no luck on history.

I got giddy and tried to add another iPad 2. It failed.
Title: Re: X10 WiFi App for iOS
Post by: Tucson on July 14, 2018, 03:23:26 PM
Partial success iOS 11.4.1 Plus hard reset as follows:

    -iPhone 8 óUPDATED 2ó Worked once now it FAILS. Appears it will work until the phone is
      turned off then it requires another reset  :P
    -iPad Air 2, data and history sync fail,  device controls work  B:(
   
     

     
Title: Re: X10 WiFi App for iOS
Post by: ceedee on July 20, 2018, 07:05:39 AM
I still cannot execute a "bulk" sync on my iPad Air 2. However, if I make a change to a device from my android phone, the iPad app is updated.  So, it really does seem like a time-out issue.  I was able to "sync" my iPad by making changes from my phone to all of devices that have timers, etc.