X10 Community Forum

📱X10 WIFI => 🐞X10 WIFI App problems or bugs => 🏥Help & Trouble shooting => Topic started by: Tucson on August 12, 2018, 02:27:16 PM

Title: Device will not work on timers after update
Post by: Tucson on August 12, 2018, 02:27:16 PM
One of my Deviceís would not work on timers after updating. I added new timers to that device and they also would not show up in the history data so I know it not just poor communication. It would turn on and off from app manually but neither timers or D/D worked.  I deleted the device completely and then re-added it and that fixed it, now itís working. 

A fairly simple fix and maybe obvious but I hope that this helps someone else.

Title: Re: Device will not work on timers after update (solved)
Post by: Tucson on August 12, 2018, 10:30:38 PM
I think I spoke to soon, dust -90 is not working for me but dust -60 is working. Is dust -90 working for anyone ? B:(
Title: Re: Device will not work on timers after update (solved)
Post by: ceedee on August 13, 2018, 07:00:13 AM
Tucson,
Looks like youíre keeping track of actual times. Is the timer executing based on dusk or sunset?
Title: Re: Device will not work on timers after update (solved)
Post by: Tucson on August 13, 2018, 10:34:12 AM
Sunrise and sunset to the minute.
Title: Re: Device will not work on timers after update (solved)
Post by: ceedee on August 13, 2018, 10:36:22 AM
X10 support just confirmed that the times are indeed S/S ( but we knew that!).

I suggested that they change the nomenclature in the app.  Itís misleading and confusing.
Title: Re: Device will not work on timers after update (solved)
Post by: Tucson on August 13, 2018, 11:55:13 AM
Still would like to know. Is dust -90 working for anyone ? B:(
Title: Re: Device will not work on timers after update (solved)
Post by: ceedee on August 13, 2018, 01:31:38 PM
Iíll test one of my lights tonight.
Title: Re: Device will not work on timers after update (solved)
Post by: ceedee on August 13, 2018, 07:20:37 PM
It worked for me.
Title: Re: Device will not work on timers after update (solved)
Post by: arizona480 on August 13, 2018, 08:28:30 PM
Still would like to know. Is dust -90 working for anyone ? B:(

Since you are close to me, I'm curious on what time the unit is considering dusk this time of year?
Title: Re: Device will not work on timers after update (solved)
Post by: ceedee on August 13, 2018, 08:32:42 PM
Still would like to know. Is dust -90 working for anyone ? B:(

Since you are close to me, I'm curious on what time the unit is considering dusk this time of year?

Note that itís not dusk,itís sunset (or sunrise). If you want dusk (or dawn), you need to use the offsets.
Title: Re: Device will not work on timers after update (solved)
Post by: Tucson on August 13, 2018, 10:20:32 PM
Today it thinks sunset in AZ  is at 8:10 pm which is one hour late.
Title: Re: Device will not work on timers after update (solved)
Post by: Tucson on August 15, 2018, 10:58:16 PM
It worked for me.

Ceedee, Thank You very much for for trying out the D/D setting. Just want to make sure you tried turning on at dust -90. I have tried several devices at -90 and they all fail to send anything but when I set -60 they all work.

I may have a bad unit but this seem more like firmware. Note I would not need -90 if they had not broke AZ d/d. Also I wish they would have allowed 5  minute resolution.
Title: Re: Device will not work on timers after update (solved)
Post by: arizona480 on August 16, 2018, 01:28:14 AM
I have a bogus device set right at dusk at it recorded an on signal at 8:14 pm, so it looks like sunset plus one hour.  -75 and -90 are not responding, but -60 is, so looks like we are in need of a firmware update?
Title: Re: Device will not work on timers after update (solved)
Post by: ceedee on August 16, 2018, 07:04:14 AM
Given multiple reported failures, Iím thinking that my info is bad. I looked at the log, but it had been overwritten.  Let me try again tonight.
Title: Re: Device will not work on timers after update
Post by: ceedee on August 16, 2018, 06:57:51 PM
As promised...

The light on L4 turned on at 6:16 EDT, which is just about 90 minutes before sunset.
Title: Re: Device will not work on timers after update
Post by: Tucson on August 27, 2018, 10:45:21 PM
Interesting thing happened two days ago the -90 D/D timer just started working. I did nothing just wait about a week.  8) Itís great that it works but Iím not sure I can trust it.
Title: Re: Device will not work on timers after update
Post by: ceedee on August 28, 2018, 07:16:57 AM
"Intermittent" are the worst things to debug.
Title: Re: Device will not work on timers after update
Post by: Knightrider on August 28, 2018, 08:00:40 AM
Since my update to the latest version, I'm missing timer firings. The app won't sync on my android phone. Device States are incorrect. Sometimes a device state reverts to being off without closing the app, but the light is clearly on.

I'm not sure the last build is 100% stable, but I'm pretty sure the software engineer/coder doesn't use the product.
Title: Re: Device will not work on timers after update
Post by: ceedee on August 28, 2018, 10:29:34 AM
I think we're QA.
Title: Re: Device will not work on timers after update
Post by: dave w on August 28, 2018, 02:37:29 PM
but I'm pretty sure the software engineer/coder doesn't use the product.
rofl
Title: Re: Device will not work on timers after update
Post by: arizona480 on September 03, 2018, 01:02:07 AM
Interesting thing happened two days ago the -90 D/D timer just started working. I did nothing just wait about a week.  8) Itís great that it works but Iím not sure I can trust it.

Me too, my -90 and -75's have been working now.

I of course have the old Mini Timer to get everything on by 7:30 pm if all else fails.
Title: Re: Device will not work on timers after upd
Post by: Tucson on September 03, 2018, 11:49:49 AM
 Actually I spoke to soon, I created several test timers to see if minor settings like house code and dim setting made a difference. Well 3 of the 4 are working now and the one that failed is just a test that Iím not using.  Note when I set them up they all didnít work.  Then magically a week later some of them started working.

 Since the ones that work are the ones I care about Iím afraid to touch any of the settings at this point. I will wait for the next firmware update and hope.
 
But I stopped all plans to buy any more X10 switchís.  I had planned to add several more switches after the success of the new Wi-Fi controller but after this I put all that on hold.  :-\