X10 Community Forum

📱🖥️PiX10Hub => 🏥Help and Trouble Shooting => 🧞 ⛑HomeGenie Help => Topic started by: Hollybrook on April 16, 2019, 10:36:18 PM

Title: HomeGenie Plus Android App
Post by: Hollybrook on April 16, 2019, 10:36:18 PM
I just purchased the app and am having issues getting it running.  When I launch the app, it goes to a blue screen that says to press the button to configure, only there is no button and the app crashes a couple of seconds later.  A screenshot is attached.

Has anyone else seen this? What should I see the first time I launch the app?
Title: Re: HomeGenie Plus Android App
Post by: Tuicemen on April 16, 2019, 11:01:54 PM
I've not seen that  :o
report the issue so gene can look into it.
Title: Re: HomeGenie Plus Android App
Post by: bkenobi on April 17, 2019, 11:28:06 AM
Yes, talk to Gene.  On mine, if there is no system configured there is a button to add a server.
Title: Re: HomeGenie Plus Android App
Post by: Tuicemen on April 17, 2019, 11:35:51 AM
Ah the initial setup may have changed  since I installed.
Title: Re: HomeGenie Plus Android App
Post by: Hollybrook on April 17, 2019, 01:54:16 PM
I sent an email to his support address with additional details.  Hopefully he will get back to me soon.
Title: Re: HomeGenie Plus Android App
Post by: bkenobi on April 17, 2019, 05:40:24 PM
There is an update that was published 4/17.  I have an older version so it's possible this is something that was just broken.  My installation is about 2 months old.
Title: Re: HomeGenie Plus Android App
Post by: Hollybrook on April 22, 2019, 06:12:42 PM
Gene did an update to the beta version that fixed my problem.  Pretty quick response!!!