X10 Community Forum
🖥️ActiveHome Pro => Plug-ins => MyHouse Online => Topic started by: dan on December 16, 2005, 07:07:59 PM
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When I try to connect via myhouse.x10.com I
get 'Cannot Connect to MyHouse Service'
over and over. What are you thoughts?
Router/firewall? Known bug?
Thanks
Dan
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First, make sure that the System ID you've
entered is correct -- if it's not, the
connection can't be completed. If that's OK,
it's likely to be a firewall, router, or
proxy problem. Are you able to connect from a
different system or using a different
Internet connection?
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The system ID is ok, I double checked
that. I have only been able to try from
home. I was tying from my laptop, and when
I tried from my desktop, it works. Pretty
cool stuff.
There must be something on my laptop
blocking it.
Thanks
Dan
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I can not even connect the service from the
computer running the active home pro
software. I disabled my firewall and
norton internet security still can not
connect. any suggestions?
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Hooked up service earlier today and was
having No problem connecting. Now everytime
I attempt to connect remotely , I
get "waiting for system" in status window
and cannot connect. Please HELP!!!!!!
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is the computer your service on connected I
can;t get that connected?
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Yes, the host computer was left on. If that
computer goes into a "sleep" mode, will this
effect connection?????
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no idea cant get host to even connect
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I can't connect either. Just reports that
its trying to reconnect in xxx seconds
Keeps getting more seconds each time.
Turned off all firewalls etc. no change
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So I'm not alone X-10 Help or do we need to
call to get support
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I cannot get my host system to connect to
the service either. When I open the MyHouse
Status window, I see the following...
0 Start Connection...
1 Connecting to MyHouse Service..
2 Cannot Connect to MyHouse Service
3 Verify MyHouse Plugin-in Registration
4 Disconnected from MyHouse Service
5 Trying to Reconnect...
And then it repeats. I have disabled all
worm protection, access rules, etc. Still
no-go. I even went so far as to put my
computer on the other side of my router.
Still no joy.
I called support and he said to make sure
that myhouse.x10.com was reachable on port
80 and port 8001. He didn't seem real
knowledgeable (he was reading from a script).
Any suggestions? X10?
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What cable carrier is everyone that can't
get it to work using. I have Wide Open
West. Could it be an issue with them
blocking the port on there side?? Just
throwing that idea out there. There is a
30 day guarantee on this product if I do
not get it working may retrun and wait till
they get all the bugs worked out of it.
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I am using Comcast (in FL).
-Steve
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Im using Optimium Online Cablevision here
in Long Island,NY
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doesnt sound like an issue there Im using
Norton Internet security but have disabled
it. anyone using that?
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I am using just Norton AntiVirus 2005 but I
have disabled everything and it still will
not connect.
Does MyHouse create any detailed activity
logs? It seems if we just had more
information on what was (or wasn't)
happening, this would be so much simpler.
I agree with Rob. It doesn't appear to be a
proxy, ISP, firewall, or antivirus conflict
as we have all tried disabling these with no
luck.
-Steve
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It seems that Its not working right now for
anyone. Maybe the servers down I don't
know, I have yet to see this work as I
installed this last night. Anyone have this
working today.
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installed it this weekend and wasnt working
and still isnt but looks like some have it
working if you read through some of these
forumns. Tech support please reply to this
since i have seem them reply to otehrs in
these forumns. Or should we all return
product? You make A point I am also using
NIS 2005 maybe it installs or chaneges some
file taht makes the x-10 not able to
connect just trying to help????
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I was wondering along the same lines as
cj5732...does anyone have this working today?
-Steve
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Mine is now working. :)
-Steve
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did you do anything to get it working is
your firewall disabled or no?
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Everything is enabled (router, antivirus,
etc.). I didn't do a thing.
See the other "Welcome to the MyHouse Online
forum!" thread. I called support and they
called me back (!) and said it was an issue
they were working on. It started working
about 30 minutes later.
-Steve
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Thanks I will try when i get home from
work....hoping for best. If it works that
will be great!! I will let you know.
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It works. Thanks X-10 =)I will try remotly
shortly