X10 Community Forum

🖥️ActiveHome Pro => Plug-ins => MyHouse Online => Topic started by: nt on December 17, 2005, 06:11:53 PM

Title: Black Screen on Remote
Post by: nt on December 17, 2005, 06:11:53 PM

The Myhouse connection is ok, but when i
try and access myhouse from another
computer it just shows a black screen, no
login or anything

Title: Re: Black Screen on Remote
Post by: robert on December 19, 2005, 06:17:34 PM

when i  try and access myhouse from
another  computer it just shows a black
screen, no  login or anything. I have two
laptops and one access with no problem.I
turned off all security(firewall, norton,
Zone alarm)with no help.Both are running
windows xp.The laptop I thats ask to
download activex control and the other does
not just a black screen.Any help would be
greatly appreciated.

Title: Re: Black Screen on Remote
Post by: geekasaurus on December 20, 2005, 03:35:02 AM

Mine does that when I accidentally open the
link in Firefox or Opera since they don't run
ActiveX. I would look into your ActiveX
settings on the computers.

Title: Re: Black Screen on Remote
Post by: nt on December 20, 2005, 11:44:03 AM

I have checked my activex settings. I even
made the myhouse.x10.com site a Trusted
Site to make sure no security was
preventing it. I also disabled my AV and
Firewall.

Anyone know of any other settings that
could be preventing the ActiveX install?

Title: Re: Black Screen on Remote
Post by: dale on December 20, 2005, 09:08:10 PM

I too Neil & Robert am having the same
problems, as well as MANY others, I will
ask some friends if they have any ideas
about the remote problems. I am starting to
think it is x10's problem not ours.

Title: Re: Black Screen on Remote
Post by: georgep on December 28, 2005, 06:49:05 PM

Hi,
I had to not only open up myhouse.x10.com,
but permit /.ads in the ads blocking part
of Norton Internet Security. Once I did
that, it worked.

Title: Re: Black Screen on Remote
Post by: X10 Pro on January 03, 2006, 01:46:34 PM

If you get a black screen (no AHP-type
window) when loading myhouse.x10.com, it
means the MyHouse ActiveX isn't loading. If
you are allowing signed ActiveX controls to
to load (or have Internet Explorer prompt you
when they try to load), this shouldn't
happen. We'll take a look at this and see if
we can identify the source of the problem.