X10 Community Forum
🖥️ActiveHome Pro => Plug-ins => Smart Macros => Topic started by: paul on November 12, 2004, 06:48:19 PM
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I received an e-mail yesterday from
Michael Cole at x10 offering the Smart
Macros pulg- in for free. There no
response to me replying...send the plug-
in. So is it a hoax?
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You should have another e-mail from us on
this issue.
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I am confused about the availability of the
conditional macro plug-in. When I got the
original "preferred customer" advance notice
for Active Home Pro, the advertisement
offered future enhancements for conditional
macros and web camera control as no-cost
downloads in the near future. Now I see
some people referring to $49 offers and
others referring to free offers. I have not
received any emails on the macro plug-in nor
have I seen any advertisement on the x10
site or in the daily spam newsletter. Where
is this information coming from?? What IS
the story??
I am going to be highly annoyed if x10
expects me to pay for a plug-in that was
indicated as "free" from the start -
particularly after having gone through hell
trying to get the basic AHP to work over the
last month. None of my original 40+ timers
and 6 macros worked until I re-entered all
timers and reduced the macros from 6 to 1.
Now I only have to reload the system every
few days to make it work. In response to a
forum request from "X10 Pro", I submitted a
detailed report on my experience by eamil,
however, there was never even the courtesy
of a simple acknowledgement or "thanks" for
my offer to provide copies of any files
needed to resolve/improve the situation. I
would think that at a minimum, the basic
plug-ins that were initially offered should
be provided at no cost to those of us who
are pulling our hair out over this
revolutionary product.
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Can someone tell me how to get to the plug-
in's. It keeps sending me to a web page
selling the AHP? this is annoying since I
can't find it and my email says it's
available???
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Got my software download e-mail form. It
contains 2 links, both for SW31A.
Tried both, but no conditional macros.
??????????
Jeff
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I'm with Jeff on this one. I got the same
email with 2 links and 2 registration
numbers. I've installed but when I try to
register, it hangs trying to contact X10.
:-(
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Jeff,
I can confirm your experience. I downloaded
the two files and went through the
installation procedure, but there's no
indication that the Smart Macro plugin is
installed.
Note: Even though the two files have
different names, they compare as identical
when I do a binary file comparison.
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I received the same email with two SW31A
links.
I called tech support and they didn't know
anything about the Michael Cole email. He
explained that Tim, the morning supervisor,
won't be in until later this morning and
suggested to call back later.
I'm NOT suggesting that we all call,
especially now that we know we all received
the same email. I imagine that something
got coded wrong in the mass order
rejuvenation. I'm going to hangin there and
I’m sure we will all get another email
soon. However, I wouldn’t count on this
until Monday, its not like they are going to
pay someone overtime to get out all the free
plug-ins software.
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The links in the email are identical. Can
someone please confirm what my tires old eyes
are telling me?
When you download anything from either link,
the filename changes. I tried both once,
then one of them a second time to coordinate
the files I received with the links to make
sure of my sequence (in case it mattered).
The third time, a new filename was indicated
which I didn't bother to download.
What I believe I've learned from this is that
it's POSSIBLE that the link provided in the
email is simply repeated in error, and you
get a random filename at every download.
The question then remains, why two
registration codes in the email, and which is
for what?
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Ken,
My suspicion is that the Conditional plugin
registration has to match the AHP
registration.
X10 can't necessarily match up the original
AHP registration with the email address used
for posts to these Forums, so trys to install
a new copy of AHP with a new registration
code to go along with the plugin.
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Charles; of course, that certainly makes sense.
But, I launched both the downloaded packages
to see them install and then started AHP
again. I have yet to be asked for a
registration code, despite the instructions:
"Enter the registration code(s) into the
appropriate box, when you run the software
for the first time."
I'm still playing with it to see what I can
cause to happen.
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to get to the registration code..
Along the top menu is PLUGINS
When you click there SMART MACROS should
display in the drop-down menu.
Beside that is Register Now.
Put in your Registration # there.
I get no response here, only "Contacting
X10".
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Thanks very much Gary.
"SMART MACROS should display in the drop-down
menu. Beside that is Register Now."
I don't see that. Mmmmm. I must have done
something wrong.
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Don't know if this pertains to your
situation, but I ordered the $49 plug in
upgrade w/ sensors. Received the package
without software or any activation email.
Contaced X10 support by phone, they sent
out an email along with registration code
(that corresponded to my plug-in order #)
and an attached 112KB file that I executed
once. It ran a download and installer, then
started up AHP program, which on startup
produced a 'plug in installed' message
prompting me to enter the plug-in
registration code. I did this and
received 'registration not found'. Called
support again, they told me to wait 5 hours
or possibly overnight since their system
showed the registration was pending. Tried
several more times last night, same result.
Note that if registration fails, you are
presented with 'cancel' and 'finish' options.
Cancel seemed to do nothing; finish cleared
the registration prompt window and allowed
regular use of the program. At that point
you could use the 'Plug In' menu bar option
to select a 'Register now' tab if you wanted
to retry the online registration.
Tried again this morning, this time
registration was accepted. Now if you try
to add a 'macro' with the plug in
successfully installed, you get a splash
screen with new conditional macro creation
options. Though I haven't done much other
than create a simple time-window conditional
macro, it's looking good so far.
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Sorry Everyone,
I was getting the original Conditional
Macros listed under plugins (which doesn't
work anymore). I deleted the plugin and now
I'm in the same boat as everyone else with
no Cond Macro menu.
ahp_plugin.xml is installed in the folder
but that's it.
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Where's the edit button??? ;)
The plugin (ahp_plugin.xml) Sept 29 04
which is installed from the link is a mere
15bytes. I think something is missing.
Burdy, if you look in your Active Home Pro
folder, do you have that plugin and what
size and date is it?
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The ahp_plugin.xml file on my machine is
only 192 bytes, modified date shows
10/29/04, created date shows Nov 12 (the
date I installed but had not yet
successfully registered the plug-in.
Actually I can't find much else in the
active home pro directory that looks new
since the plugin was installed; the install
log file hasn't changed. The changed files
must be in the \Program Files\Common
Files\X10\Common directory.
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I went back and install the two links and
nothing changed. It didn't ask for a
registration number. Still no Smart Macros.
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I keep looking for the email and have seen
nothing yet.
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Count me as another one with two identical
downloads and no registration request.I
can't find any change in the program either
I think someone was in a hurry to get home
friday night!
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"I got the same email with 2 links and 2
registration numbers. I've installed but
when I try to register, it hangs trying to
contact X10."
Ditto here, also.
It says "Contacting X10" but never really
does. I monitored my sent / recieved
activity.
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I received the Michael Cole email as well.
I don't recall there being links.
Unfortunately I did not save the email. I
guess I was expecting more email to come.
I'm sure that X10 make good on what we were
told.
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There was a mistake in the e-mails we sent
out on Friday, so that they didn't contain
the Smart Macro Plug-in link. We'll correct
that and you should receive new e-mails soon.
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Ken H wrote: "Unfortunately I did not save
the email."
I feel that any e-mail from any company that
contains a "registration code" or any other
kind of pass-phrase that identifies you
uniquely should be saved, printed in
duplicate, and basically locked in a vault
offsite. It's your only evidence and proof.
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"There was a mistake in the e-mails we sent
out on Friday, so that they didn't contain
the Smart Macro Plug-in link. We'll correct
that and you should receive new e-mails
soon."
Will you, also, be addressing the problem
that is keeping AHP from "Contacting X10"
when you try to register the plugins?
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Ken, I normally do file email that requires
registration or results in a registration or
other transaction.. I'm guess I'm slipping
in my old age. Thanks.
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Well, I'm looking forward to the email.
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I ordered Smart MAcros on November 11;
received the sensors but no software and no
email whatsoever regarding the Smart Macros
link
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I just received my e-mail and installed Smart
Macros. I only had to enter the registration
number once for the plug-in.
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eeeyup.. just got mine. Now to see if it
works.
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Make sure you install it on the PC you really
want it on because I tried to install to my
main PC and my Laptop and it said
"registration not found" on the 2nd machine.
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"...I tried to install to my main PC and my
Laptop and it said "registration not found"
on the 2nd machine."
Is AHP restricted by registration to just
one computer? If so, how do you transfer it
to a new computer?
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Registration isn't restricted by machine, so
Paul L should have been able to install on
all the PCs mentioned. It may seem simple,
but getting that message usually means that
the registration code has been entered with
an extra character or something.
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I wonder is spaces on either end count as
extra characters. They often tag along when
one cuts and pastes things, and should be
ignored by an input field in my opinion.
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Sorry for the bad info. I closed ZoneAlarm
and it registered just fine on the second
machine.
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Sorry for the bad info. I closed ZoneAlarm
and it registered just fine on the second
machine.
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Sorry for the bad info. I closed ZoneAlarm
and it registered just fine on the second
machine.
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Mr ActiveHome, I too received this email
referred to here. I have the originals saved
so I can forward them to anyone that wants
to help. I have requested this link several
places and several times, no reply. I will
be happy to send you the email addy and
registration numbers in the incorrect email.
Please..every body else seems to have gotten
the correct links by now as references and
posts in this forum seems to have stopped. I
don't know what instructions or links I may
have missed causing this
frustration. "There was a mistake in the e-
mails we sent out on Friday, so that they
didn't contain the Smart Macro Plug-in
link. We'll correct that and you should
receive new e-mails soon."