X10 Community Forum
🖥️ActiveHome Pro => ActiveHome Pro General => Software Problems & Bugs => Topic started by: kevinw on December 21, 2004, 12:39:11 AM
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ActiveHome Pro update v3.175 available
This is a bug-fix release. We think we've
got the crash on startup that has been
affecting some users since v3.170!
You can download the update installer
directly from:
http://software.x10.com/pub/applications/act
ivehome/ahpupdt_175.exe
Also, if you've already upgraded to v3.175
(in the last half hour) you'll need to
download the update installer directly as
the first set of bits we put up had a
crashing bug with the module notepad.
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ActiveHome Pro update v3.175 ouch!!
I upgraded to v3.175 now when I start AVP
everything is gone, timers, Macros
everything. It loads ok but there is
nothing there. The memory usage in the
hardware configuration is even blank. When
I open the AHP folder the launch file is
still there and it is the same size as it
was before the upgrade.
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Just ran the update to v3.175. Everything
works great and the Poll for my RR501 even
works now. Great job X10 ! Keep up the
good work !
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I found my problem and everything is
working fine for me also. For some reason
the shortcut key on my Logitech key board
changed the start file. Not an AHP problem
at all sorry!!
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Russ - I'm doing an informal survey - is
your system, including timers and macros,
working fine for at least a week while
disconnected from your computer?
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I really can't help you because I never
shut my PC off and never disconect the
CM15A from the PC
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That info does help support the claim that
almost no one has a system with macros and
timers that works independently from the PC
for more than a day or two...
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Part of my setup works for longer than that
but the sunrise sim with the LM14A has never
worked properly. After the stories of the
CM15a clock going off time I set up my
coffee maker as a clock monitor. It is on
an appliance module and timed to go off just
before midnight and to turn on at midnight.
In the norning I check the coffee maker
clock. It should be flashing but indicating
the correct time of day. Only once have I
seen the incorrect time. I have another
timer that powers my VCR off and back on at
7am. (It won't record if it is accidentally
left on). This works reliably too. I have a
keychain remote triggered macro that turns
on my porch light for 15 minutes then turns
it off. That seems to work most of the time
too. The sunrise sim that doesn't work
correctly is a timer triggered macro. The
other things are timers linked to modules.
All the CM15a problems that I have seem to
be caused by failures caused by the
timer/macro/LM14A setup.
I have also learned how to use AHP as an
activity monitor without taking control away
from the CM15a. I download the required AHX
then open a null ahx to ahp. (The NULL file
has no rooms, timers, macros, or modules).
AHP should have a monitor only function that
allows not only the CM15a activity to be
monitored but also to monitor the CM15A
clock without slaving it to PC time.
Andy D
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I'm running 3.173
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Re: Survey - My CM15a (disconnected from PC)
works for about a week - with flakey and
unpredictable on/off commands hitting C-1 and
C-4 daily - at completely non-programmed
times...then it eventually goes entirely
brain-dead and needs reprogramming at about
the end of 1 week (I'm awaiting delivery of a
1132CUP from Smarthome...but felt I might as
well "share with others" until a real X-10
system arrives).
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Running WinXP, ahp 3.175 when I click on
check for updates nothing happens. Do I need
to manually reload the 3.175 update. Tried
the following link update does not work
anyone know of the active link for the 3.175
update, update !
Thanks
PS was running on WinME crapped out this
morning porch light never turned off only
thin I did was reload timers and macs after
reinstalling 3.175 update, oh well, back to
trying to make it work in XP now.
When is 4.0 coming out ? ? ?
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It would be nice to add a "OFF TIME" for
macros in the Timer Designer, instead of
only a "ON TIME".
In the former X10 system, I use differnt
macros with the same address... one for
an "On" command and another for an "Off"
command and these could be programmed as
timed events. With the new system, I need
to give the macros different addresses (it
can only turn a macro "on", not "off").
This is a problem for small remotes where
you don't have enough buttons.
PLEASE add an "OFF TIME" for macros!!
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CBrown: Macros are just a series of
commands that are to be executed - they
inherently do not have an off time - they
are just executed just like a computer
program. You can create any macro that will
execute from your remote bottons - ie: one
ON button will execute a macro and the OFF
button executes another macro. You can not
use dim buttons to execute a macro. So if
you have a 4 button remote (2 ON, and 2 OFF
buttons) - you can have 4 macro's executed.
If you want to have a macro executed at a
specific time then you could set a timer to
execute the macro and still have the
ability to execute the macro from your
remote. I hope this helps you to understand
the concept.
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I had used a cm11a for several years without
problems. I had a contractor saw through the
wire feeding that outlet and that destroyed
it. I decided to try the "New" and got a
cm15a. Since then I have had problems with my
x10 devices not responding to the interface
or the interface not sending out commands. I
got this to make sure the garage door was
closed in the evening, as a back up to absent
minded children, it no longer works off the
interface. I can do it from a wired
controller but not the interface. any ideas
on what else changed. Do I need to go back to
a cm11a ? I don't really worry about the
porch light or the kids night lights or any
of the other things that no longer seem to
work right but it is irrating to think that I
got an interface that is less stable and less
useable than the old one.
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My experience, like yours with CM15a was that
the tranceiver (though limited in range)
stays working most/all of the time (make sure
other tranceivers eg. TM751 are not on the
same house code. But the timer/macro portion
fails almost weekly. When you reconnect to
your PC - does the hardware configuration
show battery status at zero? If so, you have
to clear the interface and reload (and reset
the indicated battery life). People who
leave their unit connected to a PC, seem to
get slightly better reliability (about 2 weeks).
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Donald McMow: You missed my point. I'll
spell this out as simple as I can...
Let's say we have two macros, both with the
address of "A1". The first macro turns on
all lamps addressed "A2" with an "A1-ON"
signal from a remote. The second macro
turns off the same "A2" lamps with a "A1-
OFF" signal from a remote.
The timers in the software for the X10 Pro
system can not activate the second macro
since the timers can only send an "A1-ON"
command. The result is no response since
the second macro is looking for an "A1-OFF".
I've tried it and the results are just as I
have explained it here. The only way to get
around it is by giving each macro a separate
address. This would then require using an
extra button on the remotes to activate the
macros manually.
The older system handles it just fine.
As a side nissue, I have also noted erratic
prformance of macros when triggered by
wireless remotes unless the macros are
stored in the interface.
So far, I am very disappointed in the X10
Pro interface and software. Between the
hardware and software glitches, I'm
thinking "refund".
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CBROWN: My mistake. YES you can - just set
the timer to execute your OFF MACRO - It
does work - as I am using it my self. It
doesn't matter what the timer display says -
since you are executing the macro NOT
triggering it - you don't need to have the
macro trigger address.
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MAKE SURE THAT YOU ARE USING THE CORRECT
MACRO AND USE ANOTHER TIMER - DO NOT USE
THE SAME TIMER AS YOUR ON-MACRO.
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X10 Siupport, reported this back on 12/25,
3.174 on XP SP2 was working, after
installing of 3.175 will not start after
closing. Reinstall back to 3.168 runs
fine, update to 3.175 works until I close
program then will not start. Tried
serveral times same thing. Left voice
mail to return my call, waiting for call
back. Request same thing a way to backoff
3.175 back to 3.174 or a fix.
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I have the identical problem that H J Flynn
described below. When I called for help X-
10 told me to delete my files and now I do
not have my data files, a working AHP, and
my ability to re-regisiter my software. I
think I am worse off than before I started
over three months ago. I am trying to get
help to start again, but without the
registration information or a response from
X-10 I cannot proceed.
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It might help if X10 were to trash the bad
idea of online software installation and go
back to full downloads. Then you would at
least have a copy of the last version that
worked to fall back on. It would also
preserve your legal right to own a backup
copy of the software installed on your
computer.
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Both Windows ME and Windows XP Home edition
provide a system save/restore function. I
always do a system save before installing a
new version of AHP. It takes about a minute
to resore the old configuration if things go
bad.
Andy
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AndyD, this is all well and good, the
problem is the software worked after
update, but once you closed it if failed.
Since a few day passed after closing AHP,
be prepared to loose any things else you
may have worked on. This was not the
intented use of system save/restore
function.
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That is the exact problem I had. I can
update to 3.175 and it come up fine. When I
close it and try to reopen it, I get the
Microsoft error message.
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In reading several other posts, there are two
problems that appear to be common:
1. AHP v175 crashing on startup, but most
people are on XP SP2. I am seeing this on XP
SP1, immediately after the upgrade, I don't
even get it to run once.
The error is:
AppName: activehm.exe
AppVer: 3.0.0.175
ModName: kernel32.dll
ModVer: 5.1.2600.1560
Offset: 00016bc2
2. After about 5 days the wall unit running
independently seems to quit sending commands.
It still runs macros, but not any timed
events. Clearing memory and downloading
seems to get this working again, but it is
not acceptible for it to stop in the first place.
Also a common request seems to be a way to
install specific previous versions so if a
recent build breaks, a previous build can be
used until a fix is worked out
Can anyone at X10 give more info and/or
timeframes for fixes for these problems, and
perhaps a a way to upgrade to any previous
version?
Thanks!
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I fixed my problems... I sent mine back.
However, I'm still looking to expand my
current X10 system. Does anyone have a
working CM11a for sale?
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x10 support
Michael the fix you sent me (3.17x) resolve
the problem of AHP not starting, can
shutdown and start now successfully. Thanks
for addressing this.