X10 Community Forum

X10 Zone => Contractor General Discussion => Topic started by: Mystyx on November 29, 2005, 02:30:21 PM

Title: NEW myhouse software
Post by: Mystyx on November 29, 2005, 02:30:21 PM
UM, $50 for what? the software only lets
you access over the internet, we have
purchased this software in its old form
several times over with your camera
sets....  wheres my activehome pro UPDATED
software. bull to pay that price for
something that should be included in the
sets. also, NO NETWORK support ONLY
INTERNET? what a weak product. ADD Network
control or its garbage.

Guessing its a prebuy too again... the
software accually finished this time or am
I buying a program not finished again.
Title: Re: NEW myhouse software
Post by: Kelly Parke | Program Manager on December 02, 2005, 03:29:57 PM
Mystyx,

This forum operates with an unmoderated
policy so industry professionals, and those
who want to be, can participate in open
discussion.
These kinds of posts are a dying breed,
considering the constant threat of malicious
and negative comments that do nothing to
solve a problem or encourage others.
Which brings me to you:
MyHouse Online is a new plug-in for
ActiveHome Pro, therefore it is not a stand-
alone software package and has not been
released until this week.
Our thousands of satisfied customers beg to
differ with your factless statements.
While we apologize for any problems you
might have had, I would request that you
provide the facts of your particular
situation.
We always want to be informed of any
integration difficulties - whether it is
with legacy technologies or lack of
understanding.
Going forward, please be factual and
specific and I will do what I can to help.