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🖥️ActiveHome Pro => ActiveHome Pro General => Help & Troubleshooting => Topic started by: stan gale on May 01, 2006, 02:02:35 AM

Title: 3 weeks with AHP/Macros
Post by: stan gale on May 01, 2006, 02:02:35 AM
I've used X10 RF and Motion Detectors to turn things on/off and read the forums enough to determine that some of the functions of AHP could be useful and fun.
I convinced myself that though some people have problems with AHP, they're probably a vocal minority.
Plus I'm educated, literate, "handy", and a tinkerer at heart.
3 weeks later and I'm totally disheartened.
I've wasted at least 12 hours installing switches and modules that only work with RF, trying to troubleshoot AHP/Macros and wasting time with Tech Support.
The Tech Support is the saddest of all.  You can tell these people have never installed or set up any of these products. They take a long time to look things up - and then read things that have nothing to do with my questions.
When they promise a Level II person will call, they never do.
E-mails from these supposed individuals are generic and don't answer one's questions. They haven't answered followup communication either.
It'd be one thing if I could simply blame my house wiring. (I did the capacitor/inductor phase coupler to no benefit.)
But if RF commands DO function - why won't AHP macros make them trigger? (Activity Monitor doesn't record a Macro even if I push the "Blue Button".)
Unfortunately nobody at X10 has spoken to me intelligently to help make ANY of this work.
My aquarium and pet lights end up not on or always on (boy those old-fashioned plug-in timers look so trustworthy and reliable now).
Worse, my wife has taken a strong disliking to the whole thing, and is sick of all the wasted effort and time she's seen me spend. "Why don't we just turn everything on/off like everybody else???"
A damn shame - should I go to the trouble of taking out the switches etc., box up my worthless CM15A and send it back?
Stan Gale
Los Angeles
(I'm hoping someone on this forum has the knowledge and willingness to determine why this product doesn't work.)
Title: Re: 3 weeks with AHP/Macros
Post by: billy on May 01, 2006, 08:19:00 AM
Stan,

Start a thread in the "Help & Troubleshooting" section, there's enough help available on this forum to hopefully solve your problems.
Let us know about your setup, PC Windows version, modules, what's working and what's not.
 
 
Title: Re: 3 weeks with AHP/Macros
Post by: stan gale on May 01, 2006, 12:52:00 PM
Thank you anyone who tries to help.
This setup is very typical. A modern 2,000 sq. ft. house, Win XP (SP2), 467s and 4777 switches, motion sensors, TM751s, appliance modules...
1st, I'm trying to get 3 XPS3s (Outdoor lights) to turn on at dusk and turn off 4 hours later.
The Macro is "If the time is exactly dusk", RF command "On" for each module, delay, then  RF command "Off" for each module.
AHP doesn't intiate this Macro.
What have I done incorrectly?
(If I push the "Blue Button" on this macro the RF signals get sent to turn the modules on.)
Perhaps once this is working, I can move onto getting other macros to work.
Thank you,
Stan
Title: Re: 3 weeks with AHP/Macros
Post by: X10 Pro on May 01, 2006, 12:57:01 PM
Can I ask why you're using RF commands to control your XPS3s? Do powerline commands not travel well to these modules?

Also, you write that "the Macro is 'If the time is exactly dusk'." That sounds like a condition, not a timer. The condition is tested when the macro is triggered; it doesn't tell the macro when to run. If you do have that as a condition, remove it. Then, go to the room where the macro is and click on the little clock icon in the corner of the macro module on screen (like where you find the Run Macro button). This will open the Timer Designer for that Macro. In there, tell the macro to run (turn on) at Dusk. That should do what you want it to do.
Title: Re: 3 weeks with AHP/Macros
Post by: stan gale on May 01, 2006, 01:16:03 PM
Thanks for helping.
You are correct, powerline commands do not get through despite the capacitor/inductor being added.
(Here in Los Angeles, we have gas appliances thus no 220v outlets to plug a Phase Coupler into.)
Ok - I never read that a macro needs to be turned on by a timer - I assumed Macros included the timer component the way they're set up.
Now the "On" time is there in the Timer iwindow - but no provision for the "Off" time seems to exist. How does this part work?
Thank you.
Stan
Title: Re: 3 weeks with AHP/Macros
Post by: X10 Pro on May 01, 2006, 02:32:44 PM
There's no "off" for a macro timer because there's the only action for a macro is to run. Think of the On timer as more of a "Run Macro" timer. You can make a complementary macro to turn things off, but you'll still need another timer to run it.
Title: Re: 3 weeks with AHP/Macros
Post by: stan gale on May 01, 2006, 02:45:55 PM
Indeed this is not explained in the manuals.
If the timer stands alone - exactly what does the "On" Macro consist of?
Exactly what does the "Off" Macro consist of?
Thank you,
Stan
Title: Re: 3 weeks with AHP/Macros
Post by: X10 Pro on May 01, 2006, 02:54:11 PM
The concept is a little tricky. A macro is whatever you define it as -- it's what you build in the Macro Designer. You can put both On and Off commands in a single macro, as well as brights, dims, etc. A macro is a mostly self contained unit. So, you can have a single macro that does turns things on, and then turns them off later. When you set a timer for that macro, the events run in the sequence you've defined, and that's it.

If you want to turn a set of lights on as a group, you can make a macro containing only On commands and set a timer for it. You could then make another macro containing only Off commands and set a different timer that one.
Title: Re: 3 weeks with AHP/Macros
Post by: stan gale on May 01, 2006, 03:42:07 PM
A little tricky?
It sounds like it takes a seperate macro and timer to turn lights on,
than a seperate macro and timer to turn lights off!
This is certainly not intuitive and not covered in the manuals.
So be it.
I'm still left with the questtion:
How exactly are these set up?
Thank you,
Stan Gale
Title: Re: 3 weeks with AHP/Macros
Post by: roger1818 on May 01, 2006, 03:54:34 PM
It sounds like it takes a seperate macro and timer to turn lights on,
than a seperate macro and timer to turn lights off!

That is assuming you are wanting to use a macro in the first place.  You can also setup timers for modules.  Macros are useful when you want to do complex tasks or want the module to be controlled only when specific conditions are met.

It would be easier for us to help you if we knew exactly what you were wanting to do.

Quote
This is certainly not intuitive and not covered in the manuals.

I will redally admit that there are many holes in the manual, but this forum helps fill many of those holes.
Title: Re: 3 weeks with AHP/Macros
Post by: billy on May 01, 2006, 04:13:44 PM
Stan,

You need 1 macro which also includes 1 timer.

Stan Macro 1   Trigger =  M9 On  (or what ever HC/UC)

(A1) (RF Command) ON
Delay for 10 Seconds
(A2) (RF Command) ON
Delay for 10 Seconds
(A3) (RF Command) ON
Delay for 04:00:00        $ 4 Hour after Dusk! 
(A3) (RF Command) OFF
Delay for 10 Seconds
(A2) (RF Command) ON
Delay for 10 Seconds
(A1) (RF Command) OFF

Note: I use a delay between the Commands to avoid problems.
Then like X10Pro states:
"Then, go to the room where the macro is and click on the little clock icon in the corner of the macro module on screen (like where you find the Run Macro button). This will open the Timer Designer for that Macro. In there, tell the macro to run (turn on) at Dusk.

So now at dusk the Macro is triggered and the lights go on for 4 hours then turn off. Make sure you also check the box to store in interface.
Title: Re: 3 weeks with AHP/Macros
Post by: Tuicemen on May 01, 2006, 04:21:54 PM
Ok - I never read that a macro needs to be turned on by a timer - I assumed Macros included the timer component the way they're set up.
Stan
Macros need some kind of trigger to work (timer,  recieved address via remote or motion sensor)
Quote
It sounds like it takes a seperate macro and timer to turn lights on,
than a seperate macro and timer to turn lights off!

Macros will run for a maxium 4 hours so you can have both ON and OFF commands in it. Once you go over the 4 hour limit then you'll need another macro to turn things off.
Title: Re: 3 weeks with AHP/Macros
Post by: stan gale on May 02, 2006, 12:10:55 AM
Well I took your advice and was so happy when that Porch Light turned on at dusk!
But the others didn't.
When I checked the Activity Monitor the same command (to turn on the first light) was repeating forever, so the second and third lights never had a command sent.
Shut down AHP and opened back up - and the same command kept spewing (per the Activity Monitor).
Finally dismantled the Macro and cleared Interface Memory to make it quit.
Any idea why this went psycho?
Thanks guys for your willingness to assist - it's appreciated.
Stan
Title: Re: 3 weeks with AHP/Macros
Post by: billy on May 02, 2006, 02:19:00 AM
Stan,

I think your problem now are the TM751's repeating the signals.  Make sure to set up a the TM751 modules in AHP.
What HC do you have the TM751's set as? Also what is the trigger address for you macro?
Title: Re: 3 weeks with AHP/Macros
Post by: roger1818 on May 02, 2006, 09:29:46 AM
When I checked the Activity Monitor the same command (to turn on the first light) was repeating forever, so the second and third lights never had a command sent.

Do you have a coupler/repeater?  I have read that the Leviton and SmartHome coupler/repeaters don't play very nicely with AHP and cause commands to be flooded on the powerline.
Title: Re: 3 weeks with AHP/Macros
Post by: stan gale on May 02, 2006, 12:49:11 PM
Sure enough - upon unplugging one of the TM-751s the barrage of commands stops.
But subsquent pushing of the Macro button only elicits the 1st (On) command but nothing further.
I tried different delays, no delays, and can't get the Macro to move through it's steps. (????)
Deleting the Interface Memory and running straight from the PC did not change the results.
No - I don't have a coupler/repeater.
The TM751s are set up in AHP as HC-C, UC-1. (I'm using HC-C).
How does one get the Macro to execute properly?
How should the TM751s be set up?
Thanks,
Stan

Title: Re: 3 weeks with AHP/Macros
Post by: billy on May 02, 2006, 01:46:10 PM
Stan,

You can only use 1 TM751 on a given HC.  Add the TM751 module in AHP as C1, but you also have make sure the HC C is not checked in hardware config, transceived house codes.
As for the rest, what is the trigger address for the macro HC/UC ?
What are the HC's / UC's for the devices in the macro your trying to control?
I think there maybe some addressing conflicts.
You need to have the macro address on a "Transceived HC address" but the TM751 must be on an Un-Tranceived HC address.

Title: Re: 3 weeks with AHP/Macros
Post by: roger1818 on May 02, 2006, 02:08:02 PM
You need to have the macro address on a "Transceived HC address"

This actually isn't true.  Macros can be triggered by either powerline or RF commands so you can have macros on a housecode that isn't transceived by the CM15A.  Obviously for the macro to be triggered by an RF command the housecode must be transceived by a either the CM15A or an external transceiver (such as a TM751).
Title: Re: 3 weeks with AHP/Macros
Post by: roger1818 on May 02, 2006, 02:09:20 PM
Stan:  Why are you using a TM751 instead of using the transceiver built into the CM15A?
Title: Re: 3 weeks with AHP/Macros
Post by: stan gale on May 02, 2006, 03:21:28 PM
The CM15A can't get powerline commands very far at all.
Hence, RF commands.
By sending an RF command without a TM751 - it's just "another signal in the wind".
Stan
Title: Re: 3 weeks with AHP/Macros
Post by: stan gale on May 04, 2006, 02:08:39 AM
Well guys - my HC/UC addresses are correct. The Trigger address for the timer & Macro is C11.

The RF signals swamp a TM751 (set as C1) and somehow make the Macro run on and on repeating the commands in a rapidfire manner forever.

One problem seems to be that nobody at X10 or here knows how to properly use RF commands generated by a CM15A.
(If you do - please explain it to me.)

Thanks,
Stan
Title: Re: 3 weeks with AHP/Macros
Post by: roger1818 on May 04, 2006, 12:38:38 PM
I had forgoten about this until now, but there is a problem with the TM751 sometimes getting into a state where it continuously sends dim commands.  You can find out more information about this at Solution for the TM751 dimming problem? (http://us.geocities.com/ido_bartana/tm751_dimming.htm)  This is quite probably your problem.
Title: Re: 3 weeks with AHP/Macros
Post by: stan gale on May 04, 2006, 03:18:23 PM
Roger,
Yes, that guy has another sad story of X10 not working as it should.
I don't see that this example provides a solution though.
(Am I really supposed to downsize the number of X10 components in an attempt to get X10 to work????)
Certainly X10 can't survive if each user is limited to just 4 modules without cross-interfence difficulties.
Back to the question:
How do I use RF commands with AHP correctly?
Has anybody successfully done so? If so - please state how you configured it.

Thank you,

Stan
Title: Re: 3 weeks with AHP/Macros
Post by: X10 Pro on May 04, 2006, 05:00:15 PM
If the TM751 is latching up transmitting on the powerline, you can try replacing it with an RR501. That will receive the RF from the CM15A, and won't have the same problem as the TM751.
Title: Re: 3 weeks with AHP/Macros
Post by: Tuicemen on May 04, 2006, 05:03:35 PM
stan gale :
I have succesfuly used rf send commands to a tm751 as I use it to bridge the phases and talk to my cams.
I don't have a PL problem such as you.
I can give some Ideas for you to check but you've probly done them a dozen times or maybe just missed one so forgiveme if I repeat something or suggest something that seems too simple or stupid! ;)
The macro thing Is probly what is causing the the problem It looks like AHP can see the plc being sent from the tm751 which restarts the macro  ???
I have a dozen or so  macros which I use for my cams and a couple which are triggered when a cam turns on (cam address via 751) ;)
hope this will be somewhat helpful! :) ;)
Title: Re: 3 weeks with AHP/Macros
Post by: stan gale on May 05, 2006, 01:36:03 AM
Tuicemen,
Thanks for your reply..
A few weeks ago Tech Support sent me the following:
    "Thank you for your request. If you cannot control a macro with a motion
    > sensor or remote control, your CM15A may not be set to function as a
    > transceiver.  In the ActiveHome Pro software, click on the Tools menu,
    > then Hardware Configuration.  In the lower right of that screen is a set
    > of check boxes for which House Codes the CM15A should function as a
    > transceiver.  Check the boxes for the House Codes you are using, then
    > click on Update Interface.
There seems to be some contradiction here.
"C" is the only Housecode being used.
Should "Monitored House Code" be checked with "C", or not?
Should "Tranceived House Codes" be checked with "C", or not?
(Tech support said check ALL of them.)

X10 Pro,
Why is it that an RR501 won't have the same problem as the TM751? (It doesn't seem like X10 is selling RR501s - I couldn't find it.)

Thanks,

Stan
Title: Re: 3 weeks with AHP/Macros
Post by: roger1818 on May 05, 2006, 01:15:22 PM
"C" is the only Housecode being used.
Should "Monitored House Code" be checked with "C", or not?

It doesn't really matter which house code is monitored in this case.

Quote
Should "Tranceived House Codes" be checked with "C", or not?
(Tech support said check ALL of them.)

I think Tech support was confused.  The CM15A should not transceive any house codes that are transceived by an external transceiver.

Quote
Why is it that an RR501 won't have the same problem as the TM751? (It doesn't seem like X10 is selling RR501s - I couldn't find it.)

The RR501 uses a completely different design and probably doesn't have this bug.  Regardless the RR501 is a much better transceiver since it will wait for the powerline to be clear before starting to transmit.  You can fine the RR501 at Automated Outlet (http://www.automatedoutlet.com/product.php?productid=59&cat=0&page=1) for $15.99.
Title: Re: 3 weeks with AHP/Macros
Post by: Tuicemen on May 05, 2006, 05:44:06 PM
stan gale : roger1818 is right on all counts, however I don't have my tm751 house code ("C")  checked as monitored or transcieved and have no problems.  But you definatly shouldn't have the transcieved checked for your tm751s house code. If AHP is set to auto and the tm751 configured correctly  AHP won't let you set that house code as transcieved anyaways. ;) :) :D
Title: Re: 3 weeks with AHP/Macros
Post by: Mystyx on May 06, 2006, 03:38:35 PM
I don't like TM751s in the setup...  if you need them, find an alternative. You shouldn't need a TM751 in the setup.

if you can, its better to modify the antenna or get a polite repeater to get the extra distance needed.
Its also better to just use separate timers on each module if thats all your doing to turn lights on and off.
macros for multiples, like motion sensor turns on light, cam and sound, plus record or to turn on front light HC C3 with macro H3.
Its also better to use ons/offs instead of delays in timers (on at dusk, off at bedtime)

I use RF to trigger my RLM20 front screw in light and my cameras at my front door setup in CM15A to transmit and a RR501 to get the extra distance at my front door.

If the powerline is not getting the signal, you have other problems then X10. read here  (http://www.x10community.com/forums/index.php?topic=8072.msg49601#msg49601) (all) about cleaning your powerline noise from things like TVs & PCs ect ect. which will reduce signal from X10 over powerlines.
Title: Re: 3 weeks with AHP/Macros
Post by: Mystyx on May 06, 2006, 04:31:17 PM
Heres a couple boosters I found... look around. (I have not tried em all)

KeypadLinc With BoosterLinc (http://www.smarthome.com/12073w.html) (newer versions?)

BoosterLinc (http://www.smarthome.com/searchweb.asp?q=boosterlinc Products)

not sure about other boosterlinc problems people have had (older versions, bought before so&so... ) I will try one out soon.
read some forums there about boosting X10 too.
Title: Re: 3 weeks with AHP/Macros
Post by: stan gale on May 06, 2006, 09:36:31 PM
It's all so interesting....

Tech Support says the CM15A should be set to function as a transceiver.

Roger thinks Tech support was confused.  The CM15A should not transceive any house codes that are transceived by an external transceiver.

Tuicemen doesn't have his tm751 house code checked as monitored or transcieved and has no problems.  But recommends I definitely shouldn't have the transcieved checked for my tm751s house code. He explains that if AHP is set to auto and the tm751 configured correctly, AHP won't let you set that house code as transcieved anyways.

Mystyx  doesn't like TM751s in the setup...  if I need them, find an alternative. Says I shouldn't need a TM751 in the setup. Recommends modifying the antenna or getting a polite repeater to "get the extra distance needed". Pushes boosters. (But how do the modules get their signal without a tranceiver in the vicinity - when the problem we're solving is using RF because powerline commands don't get through?)

Roger says I should quit using TM751s, instead switch to the RR501, which uses a completely different design and probably doesn't have this bug. (Emphasis mine.)

Of course all this conjecture means that X10 has arranged it so none of us actually know how this is supposed to work!

Why shouldn't I be able to use RF commands from AHP to turn lights Off/On if Powerline Commands don't get through? (RF commands from a Palmpad Remote work fine.)

Why shouldn't a TM751 be able to receive and execute commands from a CM15A? Particularly if adding a "delay" pause of several seconds to allow for "clearing the line" is the first step in a Macro who's sole purpose is to turn a light on?

Is there any documentation to support that RR501s are a solution to this failure to function?

My tests show it doesn't matter how the CM15A  "Transceived House Code(s)" is configured.

Any other ideas on how to I find out how this is supposed to work?

Thanks for all your contributions, guys - I'm sure in the end we'll come up with a resolution.

Stan
Title: Re: 3 weeks with AHP/Macros
Post by: Mystyx on May 07, 2006, 05:01:55 AM
My personal thoughts on TM751s and other boosters (polite repeaters) is that TM751s ship with individual products and are intended to control the products separately, if you buy just a camera set you would need the TM751

CM15A is a controller for everything. they don't hide the fact that you need a repeater to help transmit over longer distances. they may reduce the range of the product to help reduce unwanted signals from other sources. the TM751 is Not a repeater and wasn't intended to be one. The RF command wasn't there to boost distance but to control products that only use RF signals.

I'm my setup I only use RF commands to control my RF light socket and my RF P/T commands, everything else uses the powerlines.
I had A TON of transmitting problems when I first started playing with my setup. even the older controller (CM11A) also required the RR501 as a repeater to function properly. even the newest automated hardware out there (Insteon) requires 2 repeaters to function properly (New as of June 2005) read/click here (http://www.smarthome.com/2490.html) a bit about how the technology functions.

Things like filtering TVs and PCs will help transmissions through the powerline too.
people have used the TM751s, but there are things to take into consideration, much easier to not use em if you don't need to. :)
Title: Re: 3 weeks with AHP/Macros
Post by: stan gale on May 08, 2006, 12:11:31 AM
Mystyx,

Your statement about AHP's CM15A:

"The RF command wasn't there to boost distance but to control products that only use RF signals."

Maybe this is true - but maybe it isn't - and why isn't this communicated in the Owners Manual or by Tech Support?

It'd be so much simpler if this "feature" and it's use(s) was explained by the Manufacturer/Distributor.

Please understand  the reason I need to use RF commands to control X10 modules:

The amount of effort and time it would take to determine why Powerline Commands won't get through simply can't be estimated.

I'd have to buy a meter to detect noise and a meter to detect X10 signals, than laboriously circuit by circuit investigate where/what the problems are, than buy who-knows-how-many filters based on what is found, then hope it all works.

If I could hire somebody to do it for a fixed fee, that would be the answer - but somehow there are there no "X10 Installers" listed in Los Angeles - (City of approx. 10,000,000 people.)

Certainly it seems that the investment in dollars necessary to get Powerline Commands working reliably would easily exceed the investment in AHP/Smart Macros, as well as a big batch of modules by a factor of at least 2. Worse - this doesn't include my time!

As it is, my wife is very miffed at the time I've spent/am spending - and is particularly mad that when we came home today an expensive aquarium light was switching on/off/on/off/on/off/on/off/on/off/on/off/on/off/on/off/on/off/on/off etc. as a result of another experiment of mine trying to get an Appliance Module to obey a Timer, which has an "On" Macro set to send an"On" RF Command to the module (after 2 second delay) to turn the light on, and a separate "Off" Macro set to send an"Off" RF Command to the module (after 2 second delay) to turn the light off.
The Activity Monitor showed that instead of simply turning the light on/instigating the "On" RF command - BOTH Macros psychotically were activated in perpetuity.

Stan

Title: Re: 3 weeks with AHP/Macros
Post by: roger1818 on May 08, 2006, 10:54:44 AM
I don't like TM751s in the setup...  if you need them, find an alternative. You shouldn't need a TM751 in the setup.

I totally agree.  If for some reason you can't use the transceiver that is built into the CM15A you should at a minimum be using one or more RR501s (http://www.automatedoutlet.com/product.php?productid=59&cat=10&page=1).  Better yet would be to use a V572AB (http://www.automatedoutlet.com/image.php?productid=114) from WGL & Associates (http://www.wgldesigns.com/)

Heres a couple boosters I found... look around. (I have not tried em all)

Personally I only reccomend powerline boosters only as a last resort.  Even at that, you have to be careful as if they are used in the wrong place, they can cause their own problems.
Title: Re: 3 weeks with AHP/Macros
Post by: stan gale on May 08, 2006, 03:45:26 PM
Oddly, after many back/forth e-mails, this link was sent:

http://kbase.x10.com/wiki/Setting_The_CM15A_to_send_RF_Commands

The heart of it:

"You can use RF macros to control modules that are tricky to control directly from the CM15A.
Get a TM751 Transciever, set it to the House Code of the recalcitrant module, and plug it in on the same circuit breaker as that module.
Set the command to the house and unit code that you are sending to the TM751, and it will re-transmit the signal over your house wiring."

Wow.

If it only worked.

I'll ask Tech Support about RR501s.

Best,

Stan
Title: Re: 3 weeks with AHP/Macros
Post by: Tuicemen on May 08, 2006, 04:01:44 PM
Basicly thats how mine is setup but it also controls modules that are on different circuits but same phase.
Interestinly  PLC signals from my tm751 make it back to my CM15A, but I can't get PLC signals to that circuit from the CM15a. ???
Title: Re: 3 weeks with AHP/Macros
Post by: Mystyx on May 08, 2006, 09:26:12 PM
Quote
Interestinly  PLC signals from my tm751 make it back to my CM15A, but I can't get PLC signals to that circuit from the CM15a

Thats probably because the receive voltage on the CM15A is low enough to pick up signals from long distances, where the transmit voltage is set to low (1.8v - 2.4v maybe 3v out) to get that same distance. compared to other products which have 5volts out.

one of the trim pots would change that if extra distance is needed :)
Title: Re: 3 weeks with AHP/Macros
Post by: stan gale on May 09, 2006, 03:15:53 PM
This just in fro Eric Boyd of X10 Tech Support:

> Greetings!
>
> That explains why you are seeing loops. The macro sends a radio command, which trips the TM751, which genererates a powerline command, which trips the macro...
>
> Put the macro trigger at an unused House/Unit code combination. If you have any more questions, please reply to this email. Thanks for choosing X10!


My response to Tech Support:

Thanks for the obscure "hint".

I appreciate that you gave me this clue - but I've had probably 20 encounters with Tech Support both on the phone and through e-mails before getting this far.

I've also spent valuable hours on the internet forums, including X10's forum trying to get help.

You've got many good guys on out there who truly love the idea of X10, but are struggling with various aspects of it because of scanty, incomplete documentation. Several of these guys tried earnestly to help me with all kinds of theories and advice - but none of them knew the answer.
These guys are to be applauded - but their time is valuable too - and has being unnecessarily wasted.

Frankly I'm extremely unhappy about the vast quantity of  time and aggravation your companies poor documentation and lack of timely and complete Tech Support has cost my new friends on the forums as well my own.

It's not like I am technically inept, illiterate, or have a low IQ.

Your hint does not include the fact that I had to figure out that making a "Dummy Module" with the Trigger HC/UC in the Room is required, then one can create subsequent Macros which use this HC/UC as the trigger, than finally use the modules I want to control within these Macros.

Why don't you spell  it out - "The trigger HC/UC must be different than the HC/UC of the module(s) you want to control. Otherwise, the Macro's command trips the Macro again - creating an endless loop."

How many people would figure out this scenario on their own?

I would expect that X10 Manuals, kbase, andTech Support would help their customers learn to use this product in a more efficient manner.

Why didn't you tell me this when first asked?

Why is this not part of the manual?

Why is this not part of http://kbase.x10.com/wiki/Setting_The_CM15A_to_send_RF_Commands?

And isn't using the same House/Unit Code for the trigger and Macro command going to cause the same phenomenon - Powerline or RF?

Stan Gale
Title: Re: 3 weeks with AHP/Macros
Post by: stan gale on May 09, 2006, 04:16:13 PM
I went to the "Report Vandalism' window and typed in what should be part of
http://kbase.x10.com/wiki/Setting_The_CM15A_to_send_RF_Commands?

There's a window that states:

     "Thank you for taking the time to report potential vandalism on the X10 Knowledgebase Wiki. Please fill out the following form and hit the 'submit' button to send it to our moderation staff."

Perhaps we should each start contributing our own hard-won solutions in this manner?

Perhaps we should edit/amend/add to the k/base or make suggestions to upgrade the manuals ourselves in order to make X10 a better experience.

Best,

Stan Gale
Title: Re: 3 weeks with AHP/Macros
Post by: roger1818 on May 09, 2006, 04:49:34 PM
This just in fro Eric Boyd of X10 Tech Support:

> Greetings!
>
> That explains why you are seeing loops. The macro sends a radio command, which trips the TM751, which genererates a powerline command, which trips the macro...
>
> Put the macro trigger at an unused House/Unit code combination. If you have any more questions, please reply to this email. Thanks for choosing X10!

My response to Tech Support:

Thanks for the obscure "hint".

So are you saying that you have solved your problem?

I went to the "Report Vandalism' window and typed in what should be part of
http://kbase.x10.com/wiki/Setting_The_CM15A_to_send_RF_Commands?

Why not just update the Wiki yourself?  That is the beauty of Wiki is everyone can contribute to make it better.  These forums are great, but it isn't always easy to find the information you are looking for when doing a search. 

I believe the "Report Vandalism" option is for reporting malicious damage to Wiki pages under the guise of being a contribution.
Title: Re: 3 weeks with AHP/Macros
Post by: stan gale on May 09, 2006, 07:46:06 PM
This just in!


Greetings!

Please see the revisions I have made to the knowledge base article incorporating your suggestions:

http://kbase.x10.com/wiki/Setting_The_CM15A_to_send_RF_Commands

Our documentation is not ideal; there is a lot of technical material out there that is easier to find from other sources than us. Here are some references I use:

http://www.idobartana.com/hakb/index.htm
http://www.shed.com/links.html

When I feel bad about the state of our documentation, I take a look at some of the third-party manuals I occasionally find for customers. Certainly, I see better-documented products; however, I do also see some purely atrocious manuals out there, from some pretty big companies. (A recent Panasonic VCR manual comes to mind.)

The knowledge base Wiki is a recent addition to our site; we are expanding it, and remain hopeful that we will see more customer feedback in it.

I am sorry that you spent so much time figuring this out, and that I did not more clearly explain to you how this needed to work. If you have any more questions, please reply to this email. Thanks for choosing X10!

Eric Boyd
ericb@x10.com
X10 Email Support
http://kbase.x10.com
Title: Re: 3 weeks with AHP/Macros
Post by: stan gale on May 11, 2006, 08:21:35 PM
Thanks Eric,

Once the Trigger Codes were changed to unused ones, the endless loop stopped. Now AHP works!

It's great that you changed the Kbase article, because none of the knowledgable guys on the forum knew about this.

I hope a lot of people get to use this great feature, since so many X10 problems are noise/interference problems, and this is a workaround that's free and pretty simple. (Once you know the trick!)

Thanks again,

Stan Gale
Title: Re: 3 weeks with AHP/Macros
Post by: billy on May 11, 2006, 10:31:01 PM
Stan,

I think your problem now are the TM751's repeating the signals.  Make sure to set up a the TM751 modules in AHP.
What HC do you have the TM751's set as? Also what is the trigger address for you macro?


We just didn't know the complete details, House Codes, Unit Codes of your installation!
Title: Re: 3 weeks with AHP/Macros
Post by: Mystyx on May 12, 2006, 12:26:03 AM
Why don't you spell  it out - "The trigger HC/UC must be different than the HC/UC of the module(s) you want to control. Otherwise, the Macro's command trips the Macro again - creating an endless loop."

I would have never guessed you used the same UC/HC on each....

did you send him your *.AHX file to get the answer? ;)
Title: Re: 3 weeks with AHP/Macros
Post by: stan gale on May 12, 2006, 03:52:47 PM
Mystyx and Billy,

You're inferring that it's intuitive to use different HC/UCs.

But if you're trying to control A1 - it's intuitive to use A1 - not something else.

It's like saying people automatically know that to make a motorcycle steer, you exert pressure on the handlebars counter to the direction you want to go.

Stan
Title: Re: 3 weeks with AHP/Macros
Post by: roger1818 on May 12, 2006, 04:27:29 PM
You're inferring that it's intuitive to use different HC/UCs.

But if you're trying to control A1 - it's intuitive to use A1 - not something else.

It's like saying people automatically know that to make a motorcycle steer, you exert pressure on the handlebars counter to the direction you want to go.

Good analogy.  Most people who are learing how to ride a motorcycle know how to steer from riding a bicycle so it seems intuitive, but if you have never ridden a bicycle it might not be so obvious.

They tough part about teaching is forgetting what is obvious to you and thinking like a beginner.
Title: Re: 3 weeks with AHP/Macros
Post by: billy on May 13, 2006, 09:35:20 AM
stan,

The only thing I was pointing out was, the major cause of the drawn out resolution was the lack of information.
Not having the complete information on your installation (House Codes / Unit Codes). 

On the lighter side:
As far as being intuitive, I am a Jr.
A long time ago my mother would call out the name Bill looking for my father, and we would both answer her.
So to avoid the conflict and confussion, from then on I was "addressed" as Billy.   :)

Glad your system is up and working as it was designed to.