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Author Topic: Re: Welcome to the MyHouse Online Forum! [4 of 6]  (Read 24307 times)

steven j. marty

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Re: Welcome to the MyHouse Online Forum! [4 of 6]
« on: December 21, 2005, 11:14:41 AM »

I just called again and spoke to William. <BR>He took my order information and said he was <BR>going to pass it on to a supervisor.  He <BR>mentioned that they are getting other calls <BR>about this problem but they have not been <BR>provided an update to tell us. <BR> <BR>Hopefully, this will help.  The more calls, <BR>the better. <BR> <BR>Technical Support: 800-442-5138 <BR> <BR>-Steve


Welcome to the MyHouse Online Forum! [1 of 6]

Re: Welcome to the MyHouse Online Forum! [2 of 6]

Re: Welcome to the MyHouse Online Forum! [3 of 6]

Re: Welcome to the MyHouse Online Forum! [5 of 6]

Re: Welcome to the MyHouse Online Forum! [6 of 6]


[TTA Edit: Experiment to determine whether or not SPLITTING 'Highly-Viewed' / 'Highly-Replied' but currently

INACTIVE threads from LONG, LONG AGO (I'm starting with ~2 years) into parts will allow current

ACTIVE threads to appear in the Top 10 Topics (by Replies) section of the

Statistics Center (aka More Stats) Page.

NOTE: I *WILL* address the <BR> problem...]
« Last Edit: April 19, 2007, 11:58:30 PM by TakeTheActive »
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richard

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Re: Welcome to the MyHouse Online forum!
« Reply #1 on: December 21, 2005, 11:20:30 AM »

good work, it is back again
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joe s

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Re: Welcome to the MyHouse Online forum!
« Reply #2 on: December 21, 2005, 12:58:27 PM »

I guess when the server came back online it
only lasted a short time ! 2 days and still
not able to connect.
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richard

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Re: Welcome to the MyHouse Online forum!
« Reply #3 on: December 22, 2005, 10:09:40 AM »

I think you should put on your sales page,
looking for beta testers. I will be happy
when I can connect and it would work like
advertised.
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Bishop

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Re: Welcome to the MyHouse Online forum!
« Reply #4 on: December 28, 2005, 05:18:37 PM »

Have any of these issues been resolved ?
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richard

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Re: Welcome to the MyHouse Online forum!
« Reply #5 on: December 28, 2005, 05:30:15 PM »

Don't hold your breath on an answer. I
called today after I could not connect from
the server for a couple of days after no
answer from emails. just held on until I
talked to a person. They said they had
known issues with the software on X10
server. They did something there and it
started working like advertised.
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loma

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Re: Welcome to the MyHouse Online forum!
« Reply #6 on: December 30, 2005, 04:28:33 PM »

I am still having a problem connecting re
video from remote. It seems to stick
at "sending video" on the host and "video
connected" on the remote.

In addition it seems to take forever to
connect to MyHouse Service on my host.
Sometimes disconnecting and reconnecting
works.

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moises

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Re: Welcome to the MyHouse Online forum!
« Reply #7 on: December 31, 2005, 11:30:55 AM »

I CANīT TO CONNECT TO MYHOUSE SYSTEM. THIS
IS THE WINDOW THAT APPEAR:
Active Home Professional

Network Events Report : 12/31/2005
10:23:52.544
Event Date/Time Action
0 10:03:40.153 Start Connection as
User 'MOISES'
1 10:03:41.075 Connecting to MyHouse
Service..
2 10:04:42.075 Cannot Connect to MyHouse
Service
3 10:04:42.075 Check for Correct System ID
4 10:04:42.075 Disconnected from MyHouse
Service
5 10:04:42.075 Trying to Reconnect...
6 10:04:42.122 Start Connection as
User 'MOISES'
7 10:04:42.262 Connecting to MyHouse
Service..
8 10:04:42.700 Authenticated by MyHouse
Service
9 10:04:42.716 Waiting for
System 'A26A42074C'...


AND IS ALL..... PLEASE CAN YOU HELP ME X-10?
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X10 Pro

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Re: Welcome to the MyHouse Online forum!
« Reply #8 on: January 03, 2006, 12:20:53 PM »

Moises: This looks like the main AHP system
isn't connected to the MyHouse service. On
the computer running AHP, make sure you
choose "Connect to MyHouse Service" from the
MyHouse menu.

All: I'm back in town and will work on
getting the server stability problems resolved.
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richard

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Re: Welcome to the MyHouse Online forum!
« Reply #9 on: January 03, 2006, 03:02:53 PM »

dear X10, I am looking forward to it. my
server says waiting on remote users and my
client says waiting for system xxxxxxx.
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loma

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Re: Welcome to the MyHouse Online forum!
« Reply #10 on: January 03, 2006, 07:15:13 PM »

Have been unable to connect for the past
hours. Is your server down or do I have
another problem?
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X10 Pro

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Re: Welcome to the MyHouse Online forum!
« Reply #11 on: January 03, 2006, 07:39:12 PM »

We're working on it. Should be working again
in a few minutes.
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loma

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Re: Welcome to the MyHouse Online forum!
« Reply #12 on: January 03, 2006, 08:37:33 PM »

Connecting again but I am still having a
problem connecting re  video from remote.
It seems to stick  at "sending video" on
the host and "video  connected" on the
remote.
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loma

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Re: Welcome to the MyHouse Online forum!
« Reply #13 on: January 03, 2006, 08:49:54 PM »

Not connecting again
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jeff

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Re: Welcome to the MyHouse Online forum!
« Reply #14 on: January 03, 2006, 10:01:16 PM »

I am having a problem with MyHouse. It
worked once and I have been unable to get
it to work again.

Connect through AHP and it ends by
saying "waiting for remote users"

Try logging in from remote logs in okay
says Authenicated etc. then sits there
forever
saying "Waiting for system 8175A1FAD4..."

This is getting annoying I know for a fact
it worked once uesterday but hasn't worked
at all today.

Any Help please!
Jeff
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