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Re: What's with customer service at X10? [2 of 3]

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skip:
X10 had an exodus of talent some months ago <BR>and also let go of some of the top <BR>performers in the tech service division go <BR>in bogus layoffs. It appears that they have <BR>been unable to revover and are using plastic <BR>wrap to cover a sucking chest wound. If the <BR>X10 service technology is failing ' Our <BR>computers are down" how can you expect <BR>anything from the product they produce. I <BR>would imagine that X10 support is the <BR>standard call center churn and burn, no <BR>loyalty from the staff and no caring from <BR>the management as long as you the consumer <BR>keep buying crap made in China by X10 sold <BR>to X10 and not supported by X10.

What's with customer service at X10? [1 of 3]

Re: What's with customer service at X10? [3 of 3]


[TTA Edit: Experiment to determine whether or not SPLITTING 'Highly-Viewed' / 'Highly-Replied' but currently

INACTIVE threads from LONG, LONG AGO (I'm starting with ~2 years) into parts will allow current

ACTIVE threads to appear in the Top 10 Topics (by Replies) section of the

Statistics Center (aka More Stats) Page.

NOTE: I *WILL* address the <BR> problem...]

kentcook:
Do a web search for 'X10 Wireless Technology
lawsuit' and 'X10 Wireless Technology
bankruptcy'.  I suspect they are
still "recovering" from these issues.

loveschools:
Ok, Ok, I believe you.  I'm in serious need
of home security and surveilance equipment,
and not too good with the technical stuff,
at least with X-10.  Where do I turn?  I'm
also very interested in home automation.  

loveschools:
Ok, Ok, I believe you.  I'm in serious need
of home security and surveilance equipment,
and not too good with the technical stuff,
at least with X-10.  Where do I turn?  I'm
also very interested in home automation.  

mike:
Ok. guys..what is the simple fix to
installMV and WV and have them start..you
know at least see the MV screen display. I
have installed MV on desktop and WV on
laptop.
Both --both these programs  crash on both
computors.They do not open up to show the mv
and wv window.
Pan tilt works- Pantiltproser , still have
issue,can not connect , freezes.. Xray works.
Xray remote works. Did not try email or
motion sensor opts , yet..Just want to get a
good install of MV and WV.
Any help appreciated.
KNow where to find THE PORTS that may be
important!

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