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Author Topic: Vanguard Browser appears to drop connection  (Read 7582 times)

suesloan

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Vanguard Browser appears to drop connection
« on: May 25, 2009, 01:36:06 PM »

I have someone connecting to my system from Florida. Sometimes (too often) it freezes the picture and he has to close the browser and start over loading it to see the cameras again. Is this a known "issue"???

Sue
« Last Edit: May 26, 2009, 07:02:15 AM by suesloan »
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Dan Lawrence

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Re: Varguard Explorer appears to drop connection
« Reply #1 on: May 25, 2009, 04:20:00 PM »

I presume your Computer is protected by a good firewall.  If it is and is kept up to date, nobody from somewhere else should be able to get into yours. 
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suesloan

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Re: Varguard Explorer appears to drop connection
« Reply #2 on: May 25, 2009, 06:14:06 PM »

The "someone" is my husband who is testing the FL to NY connection for us.

He tells me that the Vanguard Browser hangs up and needs to be closed and restarted very often, like every 3-4 minutes. We are both on cable modems so it is not a 'dial-up" problem.

Sue
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Dan Lawrence

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Re: Varguard Explorer appears to drop connection
« Reply #3 on: May 25, 2009, 06:42:53 PM »

Never heard of a Varguard Explorer.  What browser are you and your husband using? IE or Firefox?
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I don't SELL this stuff... BUT I sure do ENJOY using it!!!

suesloan

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Re: Varguard Explorer appears to drop connection
« Reply #4 on: May 26, 2009, 07:01:39 AM »

I typooed... it is the Vanguard Browser I am talking about. And he is using Internet Explorer in Florida where it is dropping the connection. I am in NY and watching the cameras from here, and I am not doing anything here that would cause his connection to drop.

Sue
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