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Author Topic: Key chain Remote won't deactivate on AHP  (Read 2211 times)

Atom21

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  • Posts: 3
Key chain Remote won't deactivate on AHP
« on: August 13, 2009, 04:36:36 PM »

I cant not deactivate, or disarm my virtual security system on AHP using the Keychain Remote,  I can arm it, but I can't disarm it, any suggestions?

Thanks
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JMac

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  • Posts: 462
Re: Key chain Remote won't deactivate on AHP
« Reply #1 on: August 13, 2009, 06:31:45 PM »

Make sure the disarm switch is working.  Check the status report in Active Home Pro while clicking the remote.  Now that I think about it though that might only work if you have the OnAlert addon.  Check the switch anyway......
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Atom21

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  • Posts: 3
Re: Key chain Remote won't deactivate on AHP
« Reply #2 on: August 14, 2009, 01:08:20 PM »

Thank you for your reply, I got it working now, I installed a previous version of the AHP software, which notified me of an update, did the update, & the keychain is working properly. I read this fix in this forum on an other thread, & it worked.
Thanks Again
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