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[MaxxSpazz]

I have a Logitech Web Cam on the same computer from which I am running AHP.  When I try to activate the webcam using Logitech's software (or any other webcam software for that matter), I get an error indicating that my webcam is already in use by AHP.  So, I have a couple of questions:

• How do I prevent AHP from commandeering my web cam?
• Is my webcam actually viewable from within AHP?  If so, how?

Thanks!

[Dan Lawrence]

Do have any of the plug-ins for AHP?  That's where the conflict comes in.

[MaxxSpazz]

Well, I presume that the iWatchOut plug-in is probably the one that is hijacking my webcam.  If so, what can I do to prevent that from happening?

[MaxxSpazz]

So, does anyone have any thoughts on this?  What are my options?

[Dan Lawrence]

Get rid of iWatchOut or the Logitech Web Cam.  If the Logitech Web Cam is fine by itself, then iWatchOut is the problem.

[MaxxSpazz]

If I connect my web cam after AHP/iWatchOut are loaded, it works fine.  So, I'll probably end up removing iWatchout since I don't plan on using it; when I start adding cameras to my system I'll probably use Vanguard, which I understand is the better software to use for security monitoring?  Not sure how to remove iWatchout though; I don't seen an option to remove it from the AHP interface nor do I see it listed in my Add/Remove Programs control panel.

[Dan Lawrence]

What version of AHP do you have? To get rid of  iWatchOut you have to uninstall AHP completely.   If you have 3.236, you can get it from http://software.x10.com/pub/applications/activehome/  it's there. 

[MaxxSpazz]

If I completely remove AHP won't I lose all my timers and macros?  I'm currently running version 3.236.

[Dan Lawrence]

Back up your .ahx files to a different drive or removable drive before uninstalling.  BTW if you don't have a need for 3.236 you can get 3.204 from the same place, once installed it can be updated to 3.228, the last good version of AHP.

[MaxxSpazz]

Thank you for the information and advice; I will try it out!