As for X-10, I'm not sure if a comparison to Open Source would be appropriate.
Sorry - I shouldn't have said Open Source, and just left it as Community Supported.
By that I mean, and correct me where I'm wrong:
- X10 employees used to actively participate in this forum, they don't now
- X10 corporate support appears to stop at paying for this forum
- Moderation is done by volunteers, not X10 employees
- Support is done by volunteers, not X10 employees
Since I've joined, I've seen half a dozen people post, expecting an official, company endorsed, employee authored response.
Maybe there should be a "Nota Bene" at the front door.