🖥️ActiveHome Pro > MyHouse Online

URGENT ..need help to connect with remote!

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calldrin:
Boy do I need help .. pulling out what little hair that I have left ;-)

Details:
XP Pro on both computers. IE 8, AHP with all plugins.

Have followed all of the online help articles from X10 and any other source that had info.

Took the router to my ISP and they checked for all the proper ports being open.
80, 443, 8080, 8888 and port forwarding set. These are the ones that X10/AHP need.

Problem:
When I try to log in using the "Remote" MyHouse Status program says "connecting,  authenticated, waiting for system "ACE******" and never goes  past the step on both the computers.

X10 support is sending this to level2 techs.  So far no help yet!

Does ANYONE have this program running and if so what did you do to get it going?

Please let me know what I can do ..... don't tell me to use Logmein ... I have it already installed but I really want to use "MyHouse".

Thanks,  Chuck

pconroy:
any chance you have windows firewall on or something else that's preventing a connection?

calldrin:
All firewalls and virus programs are disabled...

After talking to Dlink, it may be that the port numbers are not correct.

I need to verify that 80,443,8080,8888 are correct!  Can anyone verify this?
 
These don't work for me ...and Dlink

Chuck

Brian H:
Not sure if you found the knowledge base information on MyHouse

http://kbase.x10.com/wiki/MyHouse_Online_Port_and_Protocol_Information
http://kbase.x10.com/wiki/MyHouse_Online

calldrin:

--- Quote from: Brian H on August 25, 2010, 06:54:52 PM ---Not sure if you found the knowledge base information on MyHouse

http://kbase.x10.com/wiki/MyHouse_Online_Port_and_Protocol_Information
http://kbase.x10.com/wiki/MyHouse_Online

--- End quote ---

Thanks but I have read this info ... seems that my router is not passing info on port 80 and 443.
Have been on tech support with D-link for hours!
Still no go ;-(

Chuck

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