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Author Topic: Active Home and CM15Sd wiped out my computer  (Read 6678 times)

attreui

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  • Posts: 2
Re: Active Home and CM15Sd wiped out my computer
« Reply #15 on: September 21, 2010, 12:01:33 AM »

I don't see how it could take out the computer but it can really screw things up.  Out of nowhere one of my machines started locking up.  I had no idea why when everything was running fine.  So I reboot and it doesn't even get past POST.  I try everything with no luck and on a fit of frustration yank my 2 week old NEW CM15A out.  Boots right up.  I plug it back in once windows loads and it sees it but cant start the device.  When I reboot with it plugged in, same problem.  Luckily I had a second interface that was reconditioned.  It's cheaper to get the stupid AH plugins as part of a whole package so I just ordered another copy of AH.  The second interface worked fine.  What happened to the first one??  Can I send it back for a replacement in case this becomes a trend  :-\.. guess I'll keep a spare....
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Brian H

  • Community Organizer
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  • Helpful Post Rating: 289
  • Posts: 12695
Re: Active Home and CM15Sd wiped out my computer
« Reply #16 on: September 21, 2010, 06:34:23 AM »

The new CM15A that hung the USB port should be in warranty and exchanged.
All the plug ins are now downloadable from the X10 software area, but my guess is with out a registration entry in their computer. It may not run.
http://www.x10.com/support/support_soft1.htm
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