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Author Topic: Activation Code  (Read 3837 times)

PhilC008

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Activation Code
« on: October 13, 2010, 04:02:50 PM »

I had a computer crash and lost my activation code email for ActiveHome. Is there someplace that I can request my activation code again?
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J.B.

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Re: Activation Code
« Reply #1 on: October 13, 2010, 04:04:32 PM »

My best advice would be to call x10 customer support and see what they can do.
I would think they would want your order number though, or you may have some hassle.
Good luck.
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anthonylavado

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Re: Activation Code
« Reply #2 on: October 13, 2010, 04:37:55 PM »

I had a computer crash and lost my activation code email for ActiveHome. Is there someplace that I can request my activation code again?
J.B.'s right on the money here.

http://kbase.x10.com/wiki/Request_New_Software_Download_and_Registration_Information

If you do happen to know your order number (like on the paper invoice from the box with Module/AHP order) then you can use that.
Your registration code is usually your order number and -1 or -2, etc..

e.g. 12345-1, or 12345-PA567-1
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Dan Lawrence

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Re: Activation Code
« Reply #3 on: October 13, 2010, 05:12:42 PM »

I copied my  Activation Code to WordPad and saved it as a text file.  It's saved in my off-line Active Home Pro file along with every version of AHP I've ever had.
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