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Author Topic: AHP Crashes after installation  (Read 2947 times)

bobgraves

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AHP Crashes after installation
« on: August 27, 2011, 06:19:27 PM »

New installation of AHP. Software version 3.316
I was sent an e-mail containing five exe files. After installing all of them, AHP starts but immediately crashes.
I unistalled AHP then tried installing the files one by one. 3 seem okay. Two cause a crash.

Here are the ones that seem to cause a crash.

setup0.172873238408105.exe
setup0.304921768679382.exe

These seem to be okay.

setup0.319720015236275.exe
setup0.569038046364771.exe
setup0.857514253891171.exe

Is it okay to just use the ones that don't cause a crash?

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Dan Lawrence

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Re: AHP Crashes after installation
« Reply #1 on: August 27, 2011, 08:55:44 PM »

AHP does not use EXE files.   AHP creates .ahp files which contains information about each module and any timers each has.  The only .exe file is to install AHP on your computer.
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bobgraves

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Re: AHP Crashes after installation
« Reply #2 on: August 27, 2011, 09:16:15 PM »

Yes, I am referring to the installation files. But here is the point--If I install all the installation files I was given when I purchased the software, AHP crashes shortly after it starts up. It appears that one or more of the plug-ins is blowing up on startup. I can watch the splash screen light up the plug-ins and after a few plug-ins, the program crashes.
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Noam

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Re: AHP Crashes after installation
« Reply #3 on: August 27, 2011, 10:08:37 PM »

Try re-downloading AHP and the plugins you purchased from here:
http://www.x10.com/support/support_soft1.htm
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bobgraves

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Re: AHP Crashes after installation
« Reply #4 on: August 28, 2011, 09:49:56 AM »

okay thanks
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