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[smithtw]

I just talked to X10 service. My Airpad doesn't download Apps. They said it has to be flashed but no one is around that knows how to do it. They will get back to me when they can. Can anyone explain (IN SIMPLE TERMS) how to do this?

[Tuicemen]

I doubt it needs to be flashed, but you can do a factory reset from settings
Go to privacy settings and click on factory data reset.
How are you trying to down load apps?
Which AirPad are you using?
 

[smithtw]

Airpad 7 bought in November. they said a reset won't work.

[Tuicemen]

The same people that don't know how to flash it? 

[Brian H]

Why not try a reset. Most that will happen is nothing new.

[Tuicemen]

You Can try a Hard reset with a paper clip and place it in the mic?reset hole and push down on it until you feel a click.
In my experiance this reset fails 90% of the time to fix issues.
This may be the reset they say won't work.