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Author Topic: DS7000 Alarm triggers by itself  (Read 5640 times)

bitpusher1010

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DS7000 Alarm triggers by itself
« on: August 27, 2012, 06:42:23 PM »

I'm having an issue with "Supervised Security System DS7000" whereby the alarm sounds upon opening a door, despite having never armed the thing. I have two DS7000, both have exhibited this issue under the same set up.

This is not a repeatable issue. Seems to happen late at night when some folks are sleeping, not cool. Any advise please? Thank you.
« Last Edit: August 27, 2012, 07:11:08 PM by bitpusher1010 »
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dave w

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Re: DS7000 Alarm triggers by itself
« Reply #1 on: August 27, 2012, 07:51:39 PM »

What have you done so far?
There isn't a whole lot that can be done. Unplug, remove all the batteries in all remotes and the PS561. Then re-install the entire system with new batteries. Since you say two PS561 exhibit the same problem, it seems like it would be a security sensor, but I don't understand how it "alarms" when not armed. (Is it a true security alarm with the auto dialer dialing out, or is it a "trouble" alarm?)
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bitpusher1010

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Re: DS7000 Alarm triggers by itself
« Reply #2 on: August 29, 2012, 01:14:02 PM »

So far I have tried TWO DS7000.

I will try completely resetting the system again, and taking all batteries from all sensors.

The system isn't armed, however becomes armed suddenly upon opening a door (so it seems).

It is a true alarm as the noise level is extreme. I do not have it dialing out so I can't answer specifically to that.
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Brian H

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Re: DS7000 Alarm triggers by itself
« Reply #3 on: August 29, 2012, 03:41:13 PM »

The only thing that should trigger the console is a Panic Alarm if it is not armed.
I would make sure any of your remotes are accounted for and their batteries are good.

Do you have any Security Motion Sensors?
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bitpusher1010

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Re: DS7000 Alarm triggers by itself
« Reply #4 on: August 29, 2012, 03:44:18 PM »

No motion sensors are being used. These are all window/door sensors. The malfunction occurs upon opening the door.
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FloridaGuy

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Re: DS7000 Alarm triggers by itself
« Reply #5 on: August 29, 2012, 03:56:32 PM »

I've had the system unexpectedly alarm when a key or something else accidentally presses the alarm button when the key fob is in my pocket.  When in the house I hear the alarm beep so I know when it happens.
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bitpusher1010

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Re: DS7000 Alarm triggers by itself
« Reply #6 on: August 29, 2012, 04:34:50 PM »

I'm not using it as an alarm at this point, so I never activate it, and do not carry any remotes in my pocket. The fact that it triggers upon the opening of the door should provide some clue.
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Brian H

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Re: DS7000 Alarm triggers by itself
« Reply #7 on: August 29, 2012, 04:49:07 PM »

Does it make any difference if the console is on Run1 or Run2 ?

If the Armed LED is not On and a Door Window Sensor is triggering an alarm.
Either the Door Window Sensor is sending a panic signal in error or the console is defective.
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bitpusher1010

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Re: DS7000 Alarm triggers by itself
« Reply #8 on: August 29, 2012, 05:00:47 PM »

In most cases it has been in RUN 1.

Huh, have there been cases where a door sensor sends a panic signal?

I've got two consoles bought at different times. Both exhibited the issue. I've reset all batteries and the DS7000 completely. Let's see if it still happens.
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Brian H

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Re: DS7000 Alarm triggers by itself
« Reply #9 on: August 29, 2012, 06:07:20 PM »

I have never seen anyone reporting a sensor triggering a panic alarm. That was one of my imagination goes wild thoughts.  ::)
« Last Edit: August 29, 2012, 06:43:09 PM by Brian H »
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dave w

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Re: DS7000 Alarm triggers by itself
« Reply #10 on: August 29, 2012, 07:53:14 PM »

The fact that it triggers upon the opening of the door should provide some clue.
Well, since it involves one door and two consoles,  I think I would either replace the door security remote with a new one or swap it with another remote to see if the problem followes the remote.
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bitpusher1010

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Re: DS7000 Alarm triggers by itself
« Reply #11 on: September 14, 2012, 11:28:24 AM »

Ok. It happened AGAIN. It happend in the run mode that beeps when a door is opened. Upon opening my sliding glass door the console triggered an alarm. Upon attempting to Disarm with a handheld remote, it would not. I had to disconnect power.  Note, I found the console to be reliable for 2 weeks without issue while running in the mode that is silent.

What the heck is going on????
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