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[Danny1947]

I can not find a camera the IP Camera Tool just stays blank  no error no nothing. I have used these same cameras on Win XP and it found them.  Other forums have many posting saying the same problem.  But it seems no fix here. 

[richy2]

I can not find a camera the IP Camera Tool just stays blank  no error no nothing. I have used these same cameras on Win XP and it found them.  Other forums have many posting saying the same problem.  But it seems no fix here. 

Found this on another site:

Q. Internet Explorer 7/8 crashes upon loading the IP Camera interface.


A. This can be caused by the IE8 Data Execution Prevention (DEP). The workaround is to clear the option Tools > Internet Options > Advanced > “Enable memory protection to help mitigate online attacks" in IE settings (Administrator account is required).

[Maltby]

I don't see that option in the advanced settings.

[richy2]

I don't see that option in the advanced settings.

Internet Exporer go to Internet Options > Advanced >Security> Enable memory protection to help mitigate online attacks

I viewed my Internet Explorer using the above and its there. I did miss seeing it 3 times at first glance and had to read every item there until i found it

[Brian H]

Near the bottom of the long list.
In the security area with the closed padlock next to the security section.

[Maltby]

I have looked and looked.  It isn't there.

[X10 Repair Depot]

I can not find a camera the IP Camera Tool just stays blank  no error no nothing. I have used these same cameras on Win XP and it found them.  Other forums have many posting saying the same problem.  But it seems no fix here. 

Danny,

You did not indicate what camera you have, but if you are using a XX39A or XX59A the IP camera tool will not work. You would need to use SearchIPCam.exe (which is on the CD) for these cameras.

[irethedo]

For what it is worth, I am using explorer v 8, the option
"Enable memory protection to help mitigate online attacks" is checked
and I am having the same problem with my xx39A cameras...

So if anyone can figure out what is going on, I too would be happy to hear about the fix...

 

[dave w]

For what it is worth, I am using explorer v 8, the option
"Enable memory protection to help mitigate online attacks" is checked
and I am having the same problem with my xx39A cameras...

So if anyone can figure out what is going on, I too would be happy to hear about the fix...

 

Read again:
Reply #1 on: March 10, 2013, 07:27:59 AM »
It says to clear the selection.

[irethedo]

Read again:
Reply #1 on: March 10, 2013, 07:27:59 AM »
It says to clear the selection.

Thanks.... I will try that when I get home.
Do I need to close down IE, reset router, or reboot my laptop afterwards for this to take hold?

[richy2]

Read again:
Reply #1 on: March 10, 2013, 07:27:59 AM »
It says to clear the selection.

Thanks.... I will try that when I get home.
Do I need to close down IE, reset router, or reboot my laptop afterwards for this to take hold?

won't hurt.. i would

[irethedo]

didn't help at all...

[irethedo]

So I was able to reach the X10 support group yesterday and the fellow there
suggested the following steps:

(none of these were successful but I thought that I would post them
here in case they may be useful for someone else with the same situation.)

1.  Perform a factory reset of the xx39A camera by inserting a pin in the hole under antenna
     for 45 seconds while connected to router.

2. Check search IPSearchTool  to see if camera is present. If not reset the router and check again.

Other things to try:

-Try a different cat5 cable and check IPSearchTool  to see if camera is present.

-Try a different port on router and check IPSearchTool  to see if camera is present.

- Turn off anti-virus and check IPSearchTool  to see if camera is present.

[richy2]

So I was able to reach the X10 support group yesterday and the fellow there
suggested the following steps:

(none of these were successful but I thought that I would post them
here in case they may be useful for someone else with the same situation.)

1.  Perform a factory reset of the xx39A camera by inserting a pin in the hole under antenna
     for 45 seconds while connected to router.

2. Check search IPSearchTool  to see if camera is present. If not reset the router and check again.

Other things to try:

-Try a different cat5 cable and check IPSearchTool  to see if camera is present.

-Try a different port on router and check IPSearchTool  to see if camera is present.

- Turn off anti-virus and check IPSearchTool  to see if camera is present.

This is something that happen with me.

The install didn't go ok and Dvm_ipcam2.ocx was not install where it should have been on the hard drive. It should be

 windows>system32>DVM_ipcam2.ocx

check to see if yours may have been install incorrectly.

NOTE: I wound up doing a factory reset on my computer... but i didn't have anything import and what i needed i put on a micro sd card.

[irethedo]

DVM_ipcam2.ocx does not exist on my hard drive and if I had a copy of this file 
I would load it on there but the tech support guy said that I copy this file from the
camera once I connect and log my browser on to the camera...

Is this one of those chicken and the egg kind of things where I can only see
the camera if this file exists but the only way to get this file is to see the camera
and copy it from the camera?