📸Cameras & Camera Software > AirSight Cameras
XX70A NO IMAGE?!?!
jed_eye01:
my cousin purchased a XX70A outdoor wifi cam installed it connected to wifi and all the problem is it dosent show any image ,. we can pan it around and it responds , we installed airsight ipcam from playstore we can see the device connected online etc,. but the image is only black
BTW we have an indoor cam too and it works perfectly fine a X69A
can anyone tell me if the dveice is defective or im just missing something THANKS
Tuicemen:
I take it you have tried removing power and then plugging it back in if not try that.
Have you contacted customer service?
I'll see if I can get a hold of someone experienced with these cameras to see if they have any suggestions.
>!
dhouston:
Is a cloud server required?
Tuicemen:
No cloud server required only the x10 linked cameras use the cloud.
It does use different ports for media so it may be possible one of the ports it is set to use is blocked by the router.
I fired of some emails to see if anyone has seen this before.
Hopefully I get a response before the weekend.
jed_eye01:
--- Quote from: Tuicemen on December 22, 2016, 12:31:44 PM ---No cloud server required only the x10 linked cameras use the cloud.
It does use different ports for media so it may be possible one of the ports it is set to use is blocked by the router.
I fired of some emails to see if anyone has seen this before.
Hopefully I get a response before the weekend.
--- End quote ---
yes i have done that plug in and out , everything from reboot to factory reset in the browser via ipadd access,. thanks for the help man will wait for any feedback
EDIT: BTW at first it worked but the image was distorted or maybe rainbowish than 2nd time it was like greyscale,. third time it didnt work anymore up until now on our phones its just black screen on a PC its whitescreen
Navigation
[0] Message Index
[#] Next page
Go to full version