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Author Topic: That's Nice  (Read 620 times)

Knightrider

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That's Nice
« on: September 02, 2018, 07:12:27 PM »

Welp, after a few months, it looks like my WM100 is done.

It wasn't connecting today, so I tried resetting it multiple ways until in frustration,  I tried a factory reset. Now it won't register.

See pic for details.
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Knightrider

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Re: That's Nice
« Reply #1 on: September 02, 2018, 07:14:12 PM »

I know what you're thinking at this point, but I'm posting this from said mobile device using the same wifi.
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Noam

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Re: That's Nice
« Reply #2 on: September 02, 2018, 07:23:56 PM »

I'm having the same issue, as is another user I spoke with. It looks like a server problem. Hopefully, they'll get it fixed quickly.
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Knightrider

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Re: That's Nice
« Reply #3 on: September 02, 2018, 07:54:32 PM »

Strike for the cloud. I'm not impressed.
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Tuicemen

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Re: That's Nice
« Reply #4 on: September 02, 2018, 07:55:44 PM »

I believe there is a issue with the AWS the WM100 usesas I'm also experiencing connection issues.
this is not the first time I've had AWS  connection issues! B:(
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Knightrider

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Re: That's Nice
« Reply #5 on: September 02, 2018, 07:58:56 PM »

Aside from this being a poor design decision, I can only hope it's an X10 learning experience.
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ceedee

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Re: That's Nice
« Reply #6 on: September 02, 2018, 09:29:07 PM »

Same.  A factory reset cost me settings for 15 devices.  If we had a backup option, this would be a minor pain.  Now, itís got me really pissed off.  Another half-baked product.  We deserve better.
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SkipWX10

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Re: That's Nice
« Reply #7 on: September 02, 2018, 09:49:33 PM »

Just tried to connect based upon seeing this thread.....nope.

Luckily I am still running my house off the CM15a and use the WM100 and app as a remote except for one scene.

Does this require a reinstall of the app? Or a re-setup of the WM100?
« Last Edit: September 02, 2018, 09:51:26 PM by SkipWX10 »
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Knightrider

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Re: That's Nice
« Reply #8 on: September 02, 2018, 09:55:00 PM »

I'm hoping once the server gets running again, we will be able to synchronize without full reset. I only reset the app on my phone, so I should be able to hit it with one of my other devices then sync my phone.
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arizona480

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Re: That's Nice
« Reply #9 on: September 03, 2018, 12:25:43 AM »

Damn, hit this thread 5 mins too late.  I'm in the same boat, same message as the pic when I gave up and did the factory reset on both devices.

Question:  Since I am not connecting with the hub, If I uninstall the app on one or both devices, then will the action of the factory reset no longer exist and the information on the hub stays?

Or do we really know what will happen?
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BackAgain

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Re: That's Nice
« Reply #10 on: September 03, 2018, 03:43:36 AM »

Strike for the cloud. I'm not impressed.

Someday people will listen to me.

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ceedee

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Re: That's Nice
« Reply #11 on: September 03, 2018, 07:03:23 AM »

Did anyone get back online?  Itís 7am ET here, and I canít get the module to connect.
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Knightrider

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Re: That's Nice
« Reply #12 on: September 03, 2018, 07:24:31 AM »

I'm not online at 0722 EDT.

I've tried searching the internet for an Alibaba service outage, and have yet to find it.

Pretty sure this thing doesn't use Amazon AWS, as they have a report page on theirs and it's mostly (99%) functional.
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ceedee

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Re: That's Nice
« Reply #13 on: September 03, 2018, 07:28:54 AM »

Thanks Knightrider.  I guess I donít really understand the setup process on this thing.  I am unable to get the module to connect to my router, which I thought was more of a "local" thing.  However, I canít connect, even from a full reset.

Iím now in full "manual mode," with my RF controller.  Letís hear it for low-tech!
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Noam

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Re: That's Nice
« Reply #14 on: September 03, 2018, 08:08:31 AM »

Well, at just after 8:00 am EDT, mine appears to be working again.
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