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Author Topic: HomeGenie Plus Android App  (Read 185 times)

Hollybrook

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HomeGenie Plus Android App
« on: April 16, 2019, 10:36:18 PM »

I just purchased the app and am having issues getting it running.  When I launch the app, it goes to a blue screen that says to press the button to configure, only there is no button and the app crashes a couple of seconds later.  A screenshot is attached.

Has anyone else seen this? What should I see the first time I launch the app?
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Tuicemen

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Re: HomeGenie Plus Android App
« Reply #1 on: April 16, 2019, 11:01:54 PM »

I've not seen that  :o
report the issue so gene can look into it.
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bkenobi

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Re: HomeGenie Plus Android App
« Reply #2 on: April 17, 2019, 11:28:06 AM »

Yes, talk to Gene.  On mine, if there is no system configured there is a button to add a server.

Tuicemen

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Re: HomeGenie Plus Android App
« Reply #3 on: April 17, 2019, 11:35:51 AM »

Ah the initial setup may have changed  since I installed.
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Hollybrook

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Re: HomeGenie Plus Android App
« Reply #4 on: April 17, 2019, 01:54:16 PM »

I sent an email to his support address with additional details.  Hopefully he will get back to me soon.
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bkenobi

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Re: HomeGenie Plus Android App
« Reply #5 on: April 17, 2019, 05:40:24 PM »

There is an update that was published 4/17.  I have an older version so it's possible this is something that was just broken.  My installation is about 2 months old.

Hollybrook

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Re: HomeGenie Plus Android App
« Reply #6 on: April 22, 2019, 06:12:42 PM »

Gene did an update to the beta version that fixed my problem.  Pretty quick response!!!
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