🖥️ActiveHome Pro > Help & Troubleshooting

X10 Issues? Please Read This First!

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Tuicemen:
*PLEASE* post in the Correct Section - it will get you a speedier reply (posting about iWitness will get faster replies if posted in that section).

In order to stop a lot of the double posts and repeat answers, please take the time to do a SEARCH on your problem! I've read where Users say they don't want to read through 25 posts to find their answer. So, why are you going to make it 26 for the next person? To make it easier for some new Users, I'll attempt to list some helpful LINKs. Chances are YOUR answer is in one of them! There are a lot of very informative posts from older Users buried deep in this board! "Seek and ye shall find..."

THIS LIST IS AN ON GOING PROJECT SO HOPEFULLY IT WILL HELP US ALL!
* Computer failure & I lost everything This is so often posted and such an old problem!
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* X10net.exe process hanging solved!  jimbike explains in a step by step
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* Fixing Rundll32 errors Although I posted this in the Vanguard section  this a universal issue
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* X10 KnowledgeBase: Contains product information, frequently asked questions, technical references, and troubleshooting help for X10 products.
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* Phase Coupler: In this thread there is a solution and roger1818  posts a good link explaining!
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* RF Interference: Just one of many possible causes.
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* Powerline Noise: Another good response from roger1818 ;)
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* Signal suckers: JeffVolp tells how to find them and get a reliable system
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* Remotes Don't Work: X10 Pro points out some thing to check even after a update.
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* Switch won't work:  there are lots of informative posts here!
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* Can only trigger macros from inside AHP:  Problem is more than likely transceiver house code not set, See below for more info.
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* Transceiver House codes:  Brian H replies  ;)
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* Monitored House code: answer to what it is
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* Flags: how to use them
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* Battery reset: a good mod to overcome having to pull the batteries in order to reset the CM15A
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* Battery reset 2:  a comical post about the ritual (the thread does continue on to get personal!)
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* SecuritySystem and AHP:  Simple answer no! but there are over 2 pages of references to key words "security system". Update:As of mid Sept 2006 the OnAlert plug-in allows this!
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* Motion Sensor Failure:  Could cause  many days of frustration unless you start here!
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* VA11A won't work:   Very common problem this should fix it.  ;)
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* VA11A won't work in Vista:  bnocturnal  post the work around (you may still need to do the above)
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* On/Off vs Brightness:   Noam asks & X10pro answers
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* How to add modules not found in AHP: There are many post on this X10 Pro answers this time for cams!
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* Problems getting the SDK working:  roger1818 posts some helpful tips
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* What are Phantom/virtual/dummy/ghost modules and how to use them:  An explanation
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* Search turns up nothing usefull:   A tip to help you find info your looking for using the search feature of this board
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* Active Home pro (CM15A range issues):   X10Pro states some simple things to improve RF reception
also check out: CM15A mod to increase range using TM571 Antenna - (With Pictures)
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* AHP closes before I want it to(AHP has encountered an error and needs to close): PTooti posts a helpful fix for this
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* Trouble shooting X10 problems: TaketheActive has spent much time putting this thread together which many have found very useful even Old Time users such as myself!
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* How do I get AHP to play sounds? The method is described here, there are also others in the Third Party Add-Ons & Software section
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* How can I make AHP make a phone call? There are other ways but this one will speak to you and allow you to enter a x10 command in responce!
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* I'm not sure what some of the common acronyms are: ArtClark asked and Charles Sullivan & Puck replied!
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* How to Create Non-XML (TXT) Versions of ActiveHome Pro Reports:  Oldtimer post a trick for doing this!
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* How to Map your Electrical Circuits:  Puck explains the how!
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* Whats the difference between monitored house codes and transceived House codes? debbiea  asks Puck explains
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* Problems installing or CM15A stops responding a few possible suggested fixes the one posted by Micheal C is worth trying first
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* How do I edit my AHX file  csnet decribs how to us note pad and PierreP introduces a small program to do it!
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* How do I add notes to modules or macros? I explain how to here!
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* issue on in place of Bright 100% Boiler explains the timing issues here and why it should be selected under Preferences.
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* Macros slow to execute. aslamma shares a fix which works and Boiler helps expains it!
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* Setting Delay Default. for those that are not aware, you can enter a value as well as use the up/down arrows.
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* Registering Security Remotes to a V572RF32. don't use the Arm/Disarm buttons, use a Light button... see Note 2 at the bottom of the post.
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* Soft-Start Dimmer Problems. For anyone that is having problems interfacing a new “Soft Start” dimmer to AHP, Boiler provided a tutorial.
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* Soft Start Unit Scene Programming. Another great forum contribution by Boiler.
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* Security Console DS7000 Installation (and a safety tip) Good advise for when one sets up the DS7000 or any security console from PajamaGuy
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* AHP Fails to load after a Task Manager forced close Programers have been working on this one for a while but here is the fix for now!
I've added a helpfull tips and suggestions thread to each Active Home Pro Plug-in section of the forum so check there for specific Plug-in questions/issues!
Helpful Hints and Suggestions(MyHouse Online)
Helpful Hints and Suggestions (iWitness/iWatchout)
Helpful Hints and Suggestions (Smart Macros)
Tips and Helpfull Suggestions (OnAlert)
Note: these are only sample links if they don't answer your question try the Advanced Search function (located at the top of the screen to the right of the search button) you'll find others!
If you have any other ideas for key words or ones you have used to find your answers PLEASE private message me and I'll add them or any other Community Organizer or Expert Advisor
 ;) :D
Also if you find a post that is similar to what your looking for but doesn't help you post to it! Chances are the person that started the link may have the answer for you, it will also keep a good post from getting buried!
When posting supply as much info about your system as possible it really does help others understand what is going on with your setup!
Also post what you've tried already no need to be told to do something you already tried!

Tuicemen:
Added Issue : AHP failing to load after a Taskmanager forced close.
This is a rare issue but has happened to me on 2 different PCs and XP as well as Win 7

Tuicemen:

--- Quote from: Tuicemen on November 29, 2011, 09:34:51 AM ---Added Issue : AHP failing to load after a Taskmanager forced close.
This is a rare issue but has happened to me on 2 different PCs and XP as well as Win 7

--- End quote ---
Recent windows 7 update has cause a issue with AHP and in some cases other thirdparty software to fail to open.
this will fix that as well.
The same file is getting corupt. B:(

Tuicemen:
With the recent events reinstalling AHP to cure issues isn't possible.
The download servers currently aren't all back up and running.
However this has caused users to get creative.
Backing up your AHP folder then installing the free Marmitec version of AHP (European version). will get you AHP again.
Taking your back up and overwriting the files the Marmitec version created in the AHP folder will give you back the north American version (modules, holidays and cities)
Note: this backup can be from any windows version from any PC  :)%

Also I found (with windows 8.1 at least) a reinstall of AHP is not always needed.
A install of the SDK will usually fix issues with x10nets.
Also deleting or renaming the file C:\ users\all users\x10settings\X10Active.xml then restarting AHP will solve most AHP start issues.

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