X10 Community Forum

🖥️ActiveHome Pro => ActiveHome Pro General => Help & Troubleshooting => Topic started by: jcgso on December 01, 2010, 07:20:00 PM

Title: Adding Plug-ins causes Active Home not to work.
Post by: jcgso on December 01, 2010, 07:20:00 PM

So I get Actve Home Pro installed and working.  I then download either iWatchOut plugin for Activehome Pro (SW33A) or
iWatchMobile Pro for Activehome Pro (SW47A).  It doesn't matter which one.  Then active Home Pro will not open.  AHP will not uninstall from control panel, so I jhaver to do a recovery from a previous system restore.  I have tried many times over and it keeps happening.  Any solutions?  I'm on Windows 7.

Title: Re: Adding Plug-ins causes Active Home not to work.
Post by: Dan Lawrence on December 01, 2010, 09:52:04 PM

What version of AHP?  Also what O/S does the PC use?

Title: Re: Adding Plug-ins causes Active Home not to work.
Post by: -Bill- (of wgjohns.com) on December 01, 2010, 09:57:19 PM

Quote from: Dan Lawrence on December 01, 2010, 09:52:04 PM

What version of AHP?  Also what O/S does the PC use?

Quote from: jcgso on December 01, 2010, 07:20:00 PM

So I get Actve Home Pro installed and working.  I then download either iWatchOut plugin for Activehome Pro (SW33A) or
iWatchMobile Pro for Activehome Pro (SW47A).  It doesn't matter which one.  Then active Home Pro will not open.  AHP will not uninstall from control panel, so I jhaver to do a recovery from a previous system restore.  I have tried many times over and it keeps happening.  Any solutions?  I'm on Windows 7.

  rofl

Title: Re: Adding Plug-ins causes Active Home not to work.
Post by: Noam on December 02, 2010, 10:58:23 AM

Are you using the latest version of AHP, before you try installing the plugins?
Does everything work properly in AHP before you try installing the plugins?

Title: Re: Adding Plug-ins causes Active Home not to work.
Post by: jcgso on December 02, 2010, 11:32:28 AM

AHP version 3.296 on WIN 7.  AHP seems to be working before plug-ins.

Title: Re: Adding Plug-ins causes Active Home not to work.
Post by: Noam on December 02, 2010, 12:58:40 PM

And you made sure to download the latest version of each of the plugins you are installing?

Title: Re: Adding Plug-ins causes Active Home not to work.
Post by: jcgso on December 02, 2010, 02:55:19 PM

Yes, latest versions of plug-ins.

Title: Re: Adding Plug-ins causes Active Home not to work.
Post by: troll334 on December 02, 2010, 03:08:52 PM

Run Windows Update, see if there is a more recent version of the X10 service executable available.

Title: Re: Adding Plug-ins causes Active Home not to work.
Post by: jcgso on December 02, 2010, 04:02:47 PM

troll334,
I didn't find any x10 update files, but did download several windows updates.  It looks like it's working so far. Thanks!