X10 Community Forum
🛡Home Security => Problems and Troubleshooting => Topic started by: sdw on November 27, 2008, 01:36:26 PM
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I RECENTLY PURCHASE A SENTINEL CAMERA, AND IT WORKED FINE. THEN THE OTHER DAY WE LOST POWER FOR ABOUT AN HOUR. WHEN THE POWER CAME BACK ON, THE CAMERA SLEWED ALL THE WAY TO THE RIGHT. AND NOW WHEN YOU PUSH ANY OF THE ARROW BUTTONS TO MOVE IT, IT WILL MOVE TO WHERE YOU SEND IT. BUT AS SOON AS YOU LET UP ON THE ARROW BUTTON IT SLEWS BACK TO THE RIGHT AND STAYS THERE. IF YOU PUSH A POSISTION BUTTON, IT SLEWS TO THAT POSITION AND THEN MOVES BACK TO THE RIGHT AGAIN.
I'VE TRIED UNPLUGGING IT. I'VE TRIED FLIPING THE SWITCH TO PROGRAM AND BACK. I'VE TRIED DELETING THE CAMERA POSITIONS, BUT NOTHING WORKS. ANYBODY HAVE ANY SUGGESTIONS. I'VE HAD IT FOR 36 DAYS, SO THE 30 WARRANY IS UP. HELP! HELP!
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sdw
Welcome to the forums,first off please avoid using all caps as this is frowned on and seen as shouting by many!
How long did you leave it Unplugged for?
What happens when you send the center command?
If it is all the way to the right does sending a pan right command do any thing?
You don't say where you had it mounted is it possible water got in it?
If so have you tried setting so any water inside could drain out and dry up?
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It may be defective. While the "money back period" may only be 30 days, I'm pretty sure the warranty is longer.
By default the camera returns to the center position after a power loss.
I'd monitor the activity via AHP and see if you have a continuous signal being sent from possibly a stuck remote button.
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sdw
Welcome to the forums,first off please avoid using all caps as this is frowned on and seen as shouting by many!
How long did you leave it Unplugged for?
What happens when you send the center command?
If it is all the way to the right does sending a pan right command do any thing?
You don't say where you had it mounted is it possible water got in it?
If so have you tried setting so any water inside could drain out and dry up?
sorry, i type in caps because i'm old and i'm far sighted. it won't do a sweep, it has not gotten wet, it has rain here in 2 weeks, and its in a sealed container. if you hit the center command it go to center then just goes right back to the right and sets there. we had a power outage and it wasn't because of weather just happened don't know why the camera would act like that. i've had the regular x10 cameras for 10 years now and never had one do this. i think it's a software problem. what do you think?
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It may be defective. While the "money back period" may only be 30 days, I'm pretty sure the warranty is longer.
By default the camera returns to the center position after a power loss.
I'd monitor the activity via AHP and see if you have a continuous signal being sent from possibly a stuck remote button.
i think if a button was stuck the light on the c1 button would be on continuously. any other idea?
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I doubt it is a software issue!
Close the software and use the remote to move the cam!
To test if it is the cam unplug the transceiver that controls it, unplug the cam and plug it back in if it centers and stays there then the cam is fine and it is some thing else.
To test the remotes remove the batteries then plug back in the transceiver and use the software to move the cam
>!
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...i type in caps because i'm old and i'm far sighted...
Does your mouse have a center rolling button by any chance?
If so, rotate that while holding down your control key. You can shrink and expand the text on your screen.